Chapter 7 Introduction to Statistical Quality Control, 7th Edition by Douglas C. Montgomery.

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 Learning Objectives

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 Design of the Fraction Nonconforming Chart

• Three parameters must be specified

1. The sample size
2. The frequency of sampling
3. The width of the control limits
• Common to base chart on 100% inspection
of all process output over time
• Rational subgroups may also play role in
determining sampling frequency

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• The np Control chart – based on the number
nonconforming

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Average sample size approach

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 Average run lengths (ARLs)

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 7.3 Control Charts for Nonconformities (Defects)

A nonconforming unit does not satisfy one or more of the specifications

Each point where a specification is not satisfied is a defect or
nonconformity
Nonconforming units contain at least one nonconformity
However, units with defects are not necessarily nonconforming
It is often useful to work directly with the number of defects

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 Cause and Effect Diagram

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 Low Defect Levels

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 Actions taken to improve a process

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