Course Pack

Logistics Management

MBA: Semester III

Batch 2017-19

School of Management, GD Goenka

University

Instructor: Dr. Gyanesh Kumar Sinha

gyanesh.sinha@gdgoenka.ac.in

1
 Table of Content
S.N Content Page
o Number
1 Course Outline 3-6

2 Detailed Session Plan, References and Readings 8-13

3 Assessment Plan, Model Question Paper and Rubrics 14-18
for Assessment
4 Supplementary ppt’s 19 Onwards

2
 OPM 8702 Logistics Management L T P C
Batch 2017-19 MBA -III 3 0 0 3
Pre-requisites/Exposure Exposure to Operations Management
Co-requisites N.A

Course Objectives:
Now a days, for any organization, delivery of product and services to the customers has become of critical
importance. The course on logistics management familiarizes students with fundamentals of
logistics management, how the logistics concept has evolved and how it plays an important role
in the economy. The course will cover various strategic issues, warehouse management,
transport infrastructure, freight structures, and applications of information technology. The
students will also be exposed to latest tools and techniques for efficient inventory, transport
management and warehouse management in order to reduce the overall cost of operations. The
containerization, emerging role of inland container depot in multimodal transport and
significance of logistics in success of E-commerce be discussed in the class with major
emphasis.
Course Outcomes:

On completion of the course it is expected that students will be able to:

CO1: Apply the concept of Logistics and Supply management in both Indian and global context
CO2: Make use of latest technology in warehousing management, material handling &
packaging,
transportation, inventory management
CO3: Evaluate and take decision on containerization, freight management, transport
infrastructure, multimodal transport.
CO4: Take effective decision in strategic issues like logistics outsourcing, warehousing, various
modes of transportation and design & develop effective logistics for distribution channel

Course Contents:
Unit I: Introduction 5 Hrs

Logistics –Definition, System concept and Objectives, Logistics Functions & Scope
Role of Logistics in Supply Chain, Customer Services for competitiveness
Global Logistics Management overview.

Unit II: Warehousing and Inventory Management 8 Hrs

Warehousing Functions, Warehouse options –A strategic Decision, Warehousing in India

Warehouse Site Selection & Layout Design
Warehouse Costing, Performance Parameters
Cold Chain Infrastructure

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Role of Inventory in Logistics, Inventory related costs, Inventory Control Models
Technology in Warehousing

Unit III: Material Handling, Storage Systems & Packaging 4 Hrs

Role of Material Handling in Logistics

Guidelines, Material Handling Equipment and Systems
Storage Principles, Storage Designs and Methods
Consumer versus Logistical Packaging, Packaging as Unitization
Packaging Material, Packaging Cost, Returnable Logistical Packaging
Containers for Transportation of Export Cargo

Unit IV: Transportation & Outsourcing 10 Hrs

Transportation infrastructure –Rail, Roads, Inland Waterways & Ports; Freight Management
Role of Shipping and types of Ships, Importance of various Shipping Routes
Factors influencing freight cost.
Transportation Networks, Route Planning, Multi-Modal Transport System
Logistics Design for Distribution Channels, Distribution Channel Structure, Channel Strategy
Catalysts for Outsourcing Trends, Benefits of Logistics Outsourcing
Third Party Logistics (3PL), Fourth Part Logistics (4PL)
Selection of Service Providers, Logistics Service Contract

Unit V: Information Technology in Logistics & E-Commerce 4 Hrs

Logistics Information Needs, Designing Logistics Information Systems

Automatic Identification Technology (Bar Coding, RFID, GPS)

Unit VI: Containerization, Inland Container Depot, Freight Structure and Practices 7 Hrs
Container –Introduction & Classification, Benefits and Constraints in Containerization
Inland Container Depot (ICD)-Roles and Functions
Export and Import clearance Procedures at ICDS
Container Corporation of India (CONCOR), Establishment and Operation of ICDS under
CONCOR Introduction, Types of Freight, Determinations of Freight Rates
Freight Rate –Air, Sea and Road, Liner Freight Rate, Tramp Freight Rate
Container Freight Stations (CFS) and Container Transport Operations (CTO)

Unit VII: Reverse Logistics 4 Hrs

Reverse Logistics –Introduction & Scope

Design of Reverse Logistics and application
Green Practices in Logistics

Pedagogy:
Following pedagogical approaches are adopted:

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 Class Lectures and Presentations: For conceptualization of logistics management
 Case Analysis for developing strategic and tactical thinking for managing logistics
 Problem Solving Exercises: For application of the theoretical concepts. Use of MS Excel
for problem solving.
 Assignment and Discussion
 Data analysis and Exercises using Microsoft Excel: To give exposure to analysis of a
variety of dataset and presentation of the outcomes.

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Examination Scheme:

Component of
Internal (40) End Term
Evaluation
Case Analysis / Quiz/
Simulations/ Modelling
Class Test*
Attendance etc) / Reviews of
Research Article.)**
Weightage
(%) / Course 15 5 20 60
Outcomes
CO 1 X X X
CO 2 X X X
CO 3 X X X
CO4 X X

* Two Class tests to be conducted.

**Minimum 2 assessment methods to be adopted

Text and Reference:

Core Text
 Sople, V. V. (2010), Logistics Management, Pearson Education, 2nd Edition

Supplement Text

 Ailawadi, S.C., Singh, R. P., Logistics Management, PHI

 Bhatacharya, S. K., Logistics Management, S. Chand publications
 Ismail, R. (2013). Logistics Management, Excel Books
 Agrawal, D. K. (2010), Supply Chain Management-Strategy , Cases and Best Practices,
Macmillan India
 Handbook of Logistics and Distribution Management, Kogen Page
 Raghuram, G., Rangaraj, N., (2012), Logistics and Supply Management-Concepts and
Cases, Macmillan India
 Bowersox, Donald J., Closs David J., Cooper, M.(2012), Supply Chain Logistics
Management, Tata McGraw-Hill, 3rd Edition

Mapping between COs and POs

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 CO4
CO3
CO2
CO1

PROGRAMME OUTCOMES
management

Domain specific knowledge and skills: Develop an understanding of

various management functions such as finance, operations, supply
Indian and global context

Problem analysis and Critical thinking: Develop the analytical skill

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Modern IT tools: Become proficient and effective in using modern

Communication: Develop an ability to effectively communicate with

Course Outcomes (COs)

Teamwork: Develop the capability of working independently and in

Environment and Sustainability: Develop general awareness and

management, transport infrastructure, multimodal transport.

design & develop effective logistics for distribution channel

apply management skills for designing and implementing

Take effective decision in strategic issues like logistics
Make use of latest technology in warehousing management,

outsourcing, warehousing, various modes of transportation and

Evaluate and take decision on containerization, freight
Apply the concept of Logistics and Supply management in both

material handling & packaging, transportation, inventory

Ethics: Maintain integrity and ethics in the business environment

Leadership Skills: Develop effective leadership skills

PO6
PO3
PO8

&PO6
Mapped

PO1, PO2
Outcomes

PO2, PO4 &

PO1, PO2 &
Programme
 chain, marketing, IT and human resource

a team with multidisciplinary environment

environmental and sustainable solutions in the society

for solving business problems

mathematical, statistical and IT tools like ERP for business situations and problems

customers and other stakeholders of the society

Course
Course Title PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
Code
Logistics
OPM8702 3 3 3 2 1 3 2 3
Management

1=weakly mapped
2= moderately mapped
3=strongly mapped

Session Plan
Session 1: Welcome & Introduction to Course
The session will introduce the course plan that will be discussed with students regarding course
delivery, course outcomes and assessment methods.

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Session 2: Introduction to Logistics Management- Definition, System concept
Process by which customer demands are met are of critical importance to an organization.
Logistics is the thread that connects these processes to cost effectively create the time and place
utilities essential for customer satisfaction. This session will cover the definitions, concepts and
objectives of logistics. Logistics mix (logistics components) as well as present and future
perspective of logistics will be explained in this session
Case 1: Amul
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2nd Edition, Chapter 1, pp 5-10
Reference Text Reading:
Ismail, R. (2013). Logistics Management, Excel Books, Chapter 1, pp 1-8
Session 3: Role of Logistics in Supply Chain
Logistics has helped many successful companies around the world to transform cost production
into a value proposition, therefore, leveraging the companies for a competitive edge in the
dynamic and competitive global market. This session will cover the role of logistics in managing
supply chain as well as in customer value chain
Case 2: Walmart
Session 4-5: Global Logistics Management
This session will cover the rationale for global operations and elaborates on the requirements that
make them unique in comparison to domestic logistics. The objective of this session is to
compare global and domestic logistical operations which will focus on forces, barriers, and
challenges involved in global logistics.
Reference Text Reading:
Ismail, R. (2013). Logistics Management, Excel Books, Chapter 1, pp 1-8
Session 6-8: Warehousing
Warehousing plays a very important role in logistics management and is the critical component
of physical distribution. With implementation of Goods and Services Tax (GST), warehousing is
seeing a dramatic shift as compared to the traditional practices. This session will cover
warehousing and its function, strategic decision related to warehouse options. One of the major
focus of this session would be site selection for warehouse location as well as warehouse layout
design
Case 3: Public Distribution System in India
Core Text Reading:

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Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 4 , pp 52-
74
Reference Text Reading:
Ismail, R. (2013). Logistics Management, Excel Books, Chapter 15, pp 210-221
Session 9: Warehouse Costing, Performance Parameters
This session will cover the methodologies for assessing the warehouse costing. Whether the
warehousing is efficient or not, this will be covered in this session using various performance
parameters
Numerical Exercise: Calculation for Food grain Warehouse Costing
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 4 , pp 67-
68
Session 10: Cold Chain Infrastructure
Cold storage infrastructure plays a very important role in preserving the perishable commodities
and hence retaining its value in the market. For example, due to inadequate cold storage
infrastructure in the country, the post harvest loses of perishable agricultural products such as
fruits and vegetables are to the extent of 33-35 percent. This session will discuss the significance
of cold chain and various tactical as well as strategic dimension to improve the efficiency and
profitability of the firm through better cold chain infrastructure
Case 4: Snowman Frozen Foods Ltd. –Providing One-Stop Solution in Cold Distribution
Reference Text Reading:
Research article on cold chain infrastructure by PHDCCI
Session 11: Quiz and Discussion
Session 12: Inventory Management in Logistics
Inventory is technically an asset, but it is indirectly taxing on the profitability of the firm.
Corporations across the world are always finding different methods and techniques to reduce the
investment in inventory. This session will cover the role of inventory in logistics and various
inventory control models (both deterministic and stochastic) applicable for industries under
given conditions
Problem Solving Exercise: Application of Inventory Control Models

Core Text Reading:

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Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 7, pp 100-
123
Session 13: Case 5 –JIT in Toyota
Session 14 - 15: Material Handling in Logistics
The warehouse contains materials, parts, semi-finished and finished goods on the move. The
objective is to efficiently move large quantities of inventory into, and specific customer orders
out of, the warehouse. This session will cover basic handling (material) and storage
requirements, storage principles, storage design and discussion on alternative material handling
technologies and systems
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2nd Edition, Chapter 5, pp 76-86
Reference Text Reading:
Ismail, R. (2013). Logistics Management, Excel Books, Chapter 16, pp 224-237
Session 16-17: Logistical Packaging
In modern days of cost optimization, every stage of physical distribution has considerable
significance. This significance gets further augmented with variations in distribution channels,
handling methods, modes of transport, storage conditions etc. This session will cover the role of
packaging in logistics, design of logistical packaging in ensuring interfacing with all concerned
functional areas effectively while adapting to the material handling system available. This
session will also focus on the concept of unitization in logistical packaging
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 9, pp 145-
157
Reference Text Reading:
Ismail, R. (2013). Logistics Management, Excel Books, Chapter 17, pp 240-267
Session 18: Quiz 2 & Discussion
Session 19-20: Transportation infrastructure and Multi-Modal Transportation
Transportation ensures movement of people as well as goods (manufactured or produced) from
one place to another and hence helps in growth of trade and commerce within and outside the
country. This session will cover the importance of transportation infrastructure in improving the
efficiency and effectiveness of logistics. This will cover rail, road, inland water, sea, pipelines
and air mode of transportation and statistics of transportation infrastructure status within India
and across the globe. This session will also cover the application of emerging multi-model
transportation

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Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 8, pp 125-
132
Session 21: Logistics Outsourcing
This session will cover the various emerging trends in outsourcing practices in logistics like third
party logistics (3PL), 4PL, Vendor Managed Inventory System (VMI) and its significance in
managing the logistics operations, selection criteria for outsourcing partner and outsourcing
value proposition.
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 12, pp 187-
204
Session 22- 23: Freight Management
The selection of transportation mode depends on the product characteristics and customer service
requirements. The word “ Freight” is used to denote the price paid to the transport owner for
transportation of goods or merchandise to the customer. This session will cover both aspects of
freight management i.e, selection of mode of transport as well as the freight tariff structure and
practices.
Case 5: Shree Cements- Freight Reduction through Transportation Mix
Case 6: Jolly Snack Food Products Company –A Case of Freight Rationalization
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 8, pp 132-
139
Reference Text Reading:
Ismail, R. (2013). Logistics Management, Excel Books, Chapter 13 & 14, pp 183-207
Session 24: Shipping and Shipping Routes
This session will cover the various functions of shipping and significant shipping routes (like
Panama canal, Swez Canal, south China Sea etc) for trade and commerce across the globes
Session 25-26: Logistics Design for Distribution Channels
The choice of channel structure is of critical importance as it has deep impact on customer
satisfaction overall logistics cost. This session will cover the role of logistics in distribution
channel, distribution channel structure and channel strategy
Case 7: Karan Automotive Company –Restructuring Physical Distribution System
Core Text Reading:

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Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 11, pp 176-
185
Session 27 : Class Test 1
Session 26: Logistics Information Systems (LIS)
Using information more effectively is the simple most important source of competitive
advantage for business firm today. Logistics information is very much required for operation
planning and control, system development, and also for the strategic decision-making process.
This session will cover designing of logistics information system, desired characteristics of LIS
and various automatic identification technology like RFID, GPS, Bar Coding etc.
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 10, pp 160-
175
Session 27-29: E-commerce Logistics
In the world of e-Commerce, completion is just a click away. The successful web businesses will
be those that interact with and service the customer with unparalleled responsiveness. This
session will cover new way of shop and pay, requirements of E-Commerce on logistics, E-
Logistics Structure and operations and logistics resource management.
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 13, pp 132-
214
Session 30-31: Containerization
Containerization is a method of distribution of goods using containers. This session will cover
the revolutionary role of containerization on improving the efficiency of logistics and hence
reducing the lead time and overall cost of logistics across the supply chain. Various types of
containers and their applications will be discussed in detail
Reference Text Reading:
Ismail, R. (2013). Logistics Management, Excel Books, Chapter 8, pp 116-132
Session 32-35: Inland Container Depot (ICD)-Roles and Functions
This session will cover Inland Container Depot (ICD)-roles and functions
export and import clearance procedures at ICDS, Container Corporation of India (CONCOR),
Establishment and Operation of ICDS under CONCOR, Freight Rate –Air, Sea and Road, Liner
Freight Rate, Tramp Freight Rate, Container Freight Stations (CFS) and Container Transport
Operations (CTO)

Reference Text Reading:

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Ismail, R. (2013). Logistics Management, Excel Books, Chapter 10, pp 143-155
Session 36: Class Test 2
Session 37-38 : Introduction to Reverse Logistics
Reverse logistics, though considered a drain on the company’s profits, now being leveraged as a
tool for customer satisfaction in today’s competitive market. Environmental consideration is one
of the most compelling reason behind the increasing applications of reverse logistics This session
will cover Introduction & Scope, Design of Reverse Logistics and application.
Core Text Reading:
Sople, V. V. (2010), Logistics Management, Pearson Education, 2 nd Edition, Chapter 15, pp 235-
244
Session 39-40: Green Practices in Logistics
The major focus of this session will be to introduce the green elements in logistics and various
approaches to implement green practices in order to meet the goal of sustainability.
Reference Reading: Research papers from leading supply chain management journals
Session 41: Group presentation
Session 42: Review and Discussion

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 Assessment

1. Written Test: Two class tests will be conducted. These tests will evaluate the student’s
analytical and problem solving skills. Score will be marked out of 20 marks with a
weightage of 7.5% on each test.

2. Article Survey and Case Analysis: This will assessment where students will be given a
case to analyse in depth and students will be marked on their performance. This
component will have a 10% weight

3. Quiz: In this assessment, students will be tested on conceptual knowledge through

objective type quiz. This test will have a 10% weight.

Model Question paper

Course: OPM8702- Logistics Management

Programme: MBA Semester: - III/(ODD-2018-19)
Time: 03 hrs. Max. Marks:60

Instructions:
Attempt any Four Questions from Section A (each carrying 6 marks); any Two Questions from Section B
(each carrying 10 marks). Section C is Compulsory (carrying 16 marks). Use of calculator is permitted

SECTION A (Attempt any Four Questions)

1. Discuss the importance of logistics in the supply chain of a business firm?
[06]
2. Describe relationship of facilities, inventory and transportation with overall cost of
logistics? [06]

3. What do you mean by containerization? Discuss its advantages and limitations?

[06]
4. “Transportation facilitates the strategic advantage to a firm”. Explain? [06]
5. What do you mean by “Palletization” and “Unitization? Explain its role in logistics [06]
SECTION B (Attempt any Two Questions)

6. A local warehouse purchases hand tools from various suppliers and then distributes them
on demand to retailors in the region. The warehouse operates 5 days per week, 52 weeks [10]

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 per year. The following data are estimated for one product
Average daily demand = 500 drills
Standard deviation of daily demand = 50 drills
Supplier lead time = 5 days
Carrying cost = Rs 20 per unit per year
Ordering cost = Rs 55 per order
Service level = 95 per cent
Design an inventory system for this product

7. (a) Discuss the role of shipping in logistics. How is the freight rate of a transport
company decided? [5+5=10]
(b) What do you mean by Incoterms? Discuss ‘EXW’ and ‘FCA’ in brief
8. (a) Discuss the role of logistics in design of distribution channels?
(b) Discuss any one transportation strategy (with suitable example) used in delivery of
goods or services [5+5=10]

SECTION C is Compulsory
9. (a) What do you mean by 3PL? What are strategic advantages of logistics outsourcing? [6+10 =16]
(b) A multi national company decides to use London as its manufacturing base for the
supply of printers to the Asian markets. The company offers types of printers: high-end,
standard and low-end. All three types of printers offered by the firm are similar in size
and shape. The only differences are in the software and the chip used in the printers. The
models of printers cost Rs.25,000, Rs.20,000 and Rs.15000 per unit respectively. If the
firm decides to use air as the mode of transport, it can fly the goods in smaller lots of
100 units, while shipping via sea requires minimum shipment size of 400 units. The
demand in the Asian market is stable at 100 units per week for each of three types of the
three printers. The transportation and custom clearance take one week if air is used as
the mode of transport, the same will take four weeks if sea is used the medium of
transport. Air freight is Rs.350 per unit while sea freight is Rs.100 per unit. The annual
inventory carry cost for the firm is 20 per cent of the cost of the item.

Suggest the optimum mode of transport?

4. Quiz Test: Two quiz tests would be conducted after completion of 25% and 100%
of the syllabus coverage. This test will of 20 marks each (total 10 marks weightage )
and will be multiple choice based questions. This test will assess student’s
conceptual knowledge on the topics discussed in the class.
5. Case Study Analysis: This will assessment where students will be given a case to
analyse in depth and Students will be marked on their performance out of 10
marks.
6. Assignments: A minimum two assignments of 5 marks would be given to the
student. The student will be required to solve This will carry 10 marks.

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 Rubrics for Assessment

The assessment will be based on following Rubrics:

Rubrics : Class Test and Quiz

Marks 0%-30%
Percentage 30%-50% 50%-70% 70%-90% 90%-100%

Criteria Fail Average Good Very Good Excellent

Written Fails to write Writes in Produces a text Express ideas in Develops and
Communication in context context that in which specific, explains points
that can be can be read paragraphs concrete in clear,
read aloud aloud have a logical language and specific
understandab understandab relationship to develop some language,
ly ly one another specific providing
and are in examples concrete
relation to the referents for
Inquiry key concepts
that the
audience can
easily
understand

Creativity and Fails to Inadequate Adequate Well established Extended

Problem Inquire, Inquiry, Inquiry, Inquiry, Inquiry,
Solving Evaluate, Evaluation, Evaluation, Evaluation, Evaluation,
Analyze and Analysis and Analysis and Analysis and Analysis and
Solve. Lack of solution solution. solution solution
Original Presented. Presents some presented. presented with
Thinking Original out of the box
Thinking thinking.

Reflecting Fails to Understands Fails to Recognize basic Go beyond

Competencies Understand the material recognize basic patterns from solving the
in given the material carefully, or patterns from prior context problem at
Domain carefully, or contemplates prior context that are hand to
contemplates the situation that are applicable to optimizing the
the situation carefully in applicable to new context process in a
new
carefully in given Domain new context
environment
given Domain

17
 or situation

Rubrics : Case Analysis / Article Survey

Marks 0%-30%
Percentage 30%-50% 50%-70% 70%-90% 90%-100%

Criteria Fail Average Good Very Good Excellent

Creativity and Fails to Inadequate Adequate Well established Extended

Problem Inquire, Inquiry, Inquiry, Inquiry, Inquiry,
Solving Evaluate, Evaluation, Evaluation, Evaluation, Evaluation,
Analyze and Analysis and Analysis and Analysis and Analysis and
Solve. Lack of solution solution. solution solution
Original Presented. Presents some presented. presented with
Thinking Original out of the box
Thinking thinking.

Analytical and Lacks in Identify the Have Have a clear Be able to

Numerical Identify the quantities understanding understanding of explain why or
skills quantities that are of the issue but the issue and be why not a
that are involved in not able to able to restate it solution makes
involved in the issue. restate it in in one's own sense.
the issue. one's own words.
words.
Reflecting Fails to Understands Fails to Recognize basic Go beyond
Competencies Understand the material recognize basic patterns from solving the
in given the material carefully, or patterns from prior context problem at
Domain carefully, or contemplate prior context that are hand to
contemplates s the that are applicable to optimizing the
the situation situation applicable to new context process in a
new
carefully in carefully in new context
environment
given given
or situation
Domain Domain

Independent Does not join Joins a Gives input Gives input Takes an active
and Team Work a group group and/or and/or position in
cooperatively cooperativel recommendatio recommendation group by
and y and ns but not very s confidently and assigning tasks
Acknowledge Acknowledg confident and is respect differing and/or
members of e members neutral with points of view speaking for
the group of the group differing points the group and
of view Encourage and
acknowledge
the work of
other group
members

Rubrics : Report / Presentation / Assignments

Marks 0%-30%
Percentage 30%-50% 50%-70% 70%-90% 90%-100%

Criteria Fail Average Good Very Good Excellent

18
Written and Fails to write Writes and Produces a text Express ideas in Develops and
Oral and speak in speaks in and dialog specific, explains points
Communication context that context that which have a concrete in clear, specific
can be read can be read logical language and language,
aloud aloud relationship to develop some providing
understandab understandab one another specific concrete
ly ly and are in examples referents for
relation to the key concepts
Inquiry that the
audience can
easily
understand.
Makes an
effective use of
the PPT.

Independent Does not join Joins a group Gives input Gives input Takes an active
and Team Work a group cooperatively and/or and/or position in
cooperatively and recommendatio recommendatio group by
and does not Acknowledge ns but not very ns confidently assigning tasks
Acknowledge members of confident and is and respect and/or
members of the group neutral with differing points speaking for
the group differing points of view the group and
of view encourage and
acknowledge
the work of
other group
members

Reflecting Fails to Understands Fails to Recognize basic Go beyond

Competencies Understand the material recognize basic patterns from solving the
in given the material carefully, or patterns from prior context problem at
Domain carefully, or contemplates prior context that are hand to
contemplates the situation that are applicable to optimizing the
the situation carefully in applicable to new context process in a
new
carefully in given Domain new context
environment
given Domain
or situation

Self Confidence Fails to Participates Monitors the Participates in Demonstrates

and Awareness participate in in the quality of the an
the development his/her own development of understanding
development of a personal acceptance of a personal of the role of
of a personal academic responsibility educational physical well-
academic portfolio to and responds to plan by being in
portfolio to advice interacting with achieving
document
document or counseling faculty educational and
her/his
her/his where and others in personal goals
educational educational
appropriate shaping and
growth. growth.
refining his/her
educational
goals

19
Leadership Gives a very Gives an Shows Looks Keeps the
few impression of occasional signs comfortable group on track
indication of reluctance or of insecurity and confident in by managing
presence of uncertainty about leading, exercising time, providing
leadership about or is overly leadership coaching or
qualities exercising confident about duties guidance, using
leadership own leadership humor, or
skills resolving
differences, as
needed and
Intervenes
when tasks are
not moving
toward goals

20
Supplementary ppt’s

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