Chitkara Business School

(BBA-B Com Department)

STUDENTS’ INTERNSHIP TRAINING (BBA – BATCH 2015)

Introduction

Internship Training a very vital component of the BBA program which gives students a
bird’s eye view of the corporate world and prepares them mentally for the challenges
that lie ahead. Good and sincere work done during this training will facilitate students
with their final job placement, help deliver value to family business and also prepare all
for the future higher education. Internship training also needs to incorporate some of the
mandatory understanding on issues of current concern to the nation and society.

For ease of understanding about the process, deliverables and assessment towards
BBA degree, important instructions are given in these instructions. These are covered as
follows:

1. Annexure I – Coverage and criteria for assessment.

2. Annexure II to IV – Formats.

Detailed Instructions

1. Internship – Students will work in a functional workplace of industry of their own

choosing. There will be no break and at the end of designed internship, a certificate
of duration and work will be included in the project report.
2. Contemporary Issues – Internship students will also study two such issues
(Disaster Management, and Human Values & Human Rights) during their internship.
Necessary prescribed books for the same will be sent by CBS to all those on
internship.
3. Students will be placed under a faculty mentor for guidance, monitoring and
assessment for the entire duration of the internship.
4. Each student is advised to be in touch with his/her faculty mentor regularly. It is
mandatory to provide a monthly feedback to the faculty mentor. Feedback is about
progress of your project and Internship training.
5. The students opting for own company must submit a parental consent letter. All
students must provide a company offer letter on company letterhead, signed by the
head of organization. The Offer Letter must confirm duration of the internship,
stipend or incentive, name of the training manager with email ID and telephone
number and location of the internship.
6. The duration of current batch internship/OJT is up to 31 May 2015 and students are
strongly advised to adhere to this period. Students will submit an internship
completion certificate at the end of their engagement, which will be attached to the
project report.
7. The students are advised to submit their Initial report within one month after
commencement of internship/OJT, Interim Report within four months after
commencement of internship/OJT and Final Report by 30 April 2015. Final report
will be hard bound along with a soft copy (CD).

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8. There will be a Moodle based examination on two subjects being studied by the
students. Appropriate skype/google hangout support will be available to the students
on the subjects, should they require it. Periodic webinars will be organized on the
same.
9. The students should refer to Annexure-II for the criteria of Monitoring and
Assessment. The Reports should be strictly in the format prescribed to all the
students. Please refer to Annexure III, IV and V in this regard.
10. The Mentors will be in touch with the interns once a month and will also pay a visit to
the companies to check students’ performance. In case a company or training
manager reports absence of an intern, it will have a direct bearing on a student’s
completion of the course and may also result in allocation of another company for an
enhanced duration.
11. The students must undergo the training with proper discipline, punctuality and in an
ethical manner without disturbing the congenial environment of the company.
12. All the students should maintain a diary containing their experiences and progress of
the training on daily basis. The diary will be checked by the panel at the time of viva
and presentation.
13. Internship Project report will carry a certificate from the employer on company’s letter
head duly signed by an authorized signatory and should carry following information:

A. Nature of project/assignment under taken along with brief description of the

same.
i. Size of the team which handled the project/assignment, if it was a team
assignment.
ii. Specific role played by the BBA student.
B. Period of this project/assignment along with specific dates.
C. Company’s appraisal on the contribution made by the BBA student.

14. It is generally observed that during internship, students copy the report of the
seniors. It is also noted that whenever two or more students work in the same
company, they have a tendency to copy one another’s report or make a joint report.

Please note that this is highly objectionable, reprehensible and unethical.

Therefore, students are strongly advised to refrain from this practice. Or
else they shall lose all the credits and will be asked to appear for all the
pending Theory exams in 5th and 6th Semesters. This means that award of
their degree shall be delayed. Not attending to the training for the entire
duration or non-submission of reports on time will also invite same
implication.

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 Annexure-I

Students OJT/Internship with External Companies

(Monitoring and Assessment)

Introduction

Most students of MBA/BBA/B.Com in their final year join identified companies for on-the-
job training (OJT) or internship. They gain their credits for qualifying in their respective
training programs and performance from these companies. The students are also given
two additional subjects of contemporary importance for self study and supported through
webinars/other system. The students will be assessed in both through an online
examination and credit added to their academic progress.

These brief guidelines lay down a process of monitoring their performance by the
University/ CBS and to conduct their formative assessment during the internship period.

Monitoring

This is done by the faculty assigned as a mentor for the entire duration of the OJT/
Internship. Faculty is expected to visit the intern in his/her work place, if within the tri-city
to carry out a periodical review. The review can also be carried out through available
digital social networking mean. Following guidelines may be used:

 Monthly review of internship role and learning.

 Student intern to submit initial, interim and final report as extended project, based
on OJT learning. Guidelines will be given separately.
 Two reviews in a central place to be decided by the university.
 Quarterly meeting across telephone or Skype/visual media with the company
mentor by each faculty mentor.
 Exact dates or weeks to be mentioned in the Guidelines hand Book.

Evaluation

Students’ evaluation is essential to award them equivalent credits and award of the
degree by the University. The evaluation criteria will be as follows:

 60% weightage to be based on the Internship project reports. Details given as

annexure.
 40% weightage based on the feedback interaction, internship learning,
punctuality in submission of reports, business generated in the company,
company mentor’s evaluation and final absorption of the student in the company.
 Two copies of all reports – one to the faculty/university and other for the
company mentor.
 First and second reports as a soft copy and final report as a hard copy in a
hardbound cover. Soft copies of all reports to the Academic coordinators and
Faculty mentors.
 Assessment of two subjects separately done.

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 EVALUATION CRITERA – INTERNSHIP/ON-THE-JOB TRAINING

1. Internship/OJT Progress Reports

Component Due by Assessment by Marks Credits

Initial Report One month after Faculty mentor 30
(contents to be commencement of of the CBS
given in a internship/OJT
Guidelines
Book)
Interim Report On completion of Faculty mentor 60
four months of the CBS
Final Report By 30 April 2015 Faculty mentor 90
and company
guide.
Viva First week may Faculty mentor 60
2015 and Academic
Coordinator
TOTAL 240

2. Internship/OJT Learning Reports

Component Frequency Assessment by Marks Credits

Feedback interaction Once in a Faculty mentor of 30
month the CBS
Business generated With Interim Assessment by 50
(Quantified against and final Company Guide
targets) report
Corporate presence of With the initial, Assessed by 40
the intern in the interim and Company guide
company (attitude, final report
deportment, punctuality)
Obtaining Final Last week Company and 40
Placement in the Faculty Guide
Company (Appreciation
letter if already on the
job)

TOTAL 160

3. Subjects (Disaster Management and Human Values & Human rights)

To be evaluated through a comprehensive Moodle based online test for those on
internship and OMR based MCQ for those in the campus. The tests to be
conducted in Dec 2014. Dates will be posted on the Chalkpad.

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 Annexure II

Format of Initial Internship Report

(Within one month from the commencement of the Internship)

(Cover page to be similar to the final report)

1. Executive Summary
2. Introduction of the company/business, brief write up about the group companies to
include business carried on by the parent company and group companies along with
brief history, promoters & vision.
4. Introduction to the particular firm/division where internship is being undertaken.
5. Type of internship, job required, stipend or incentive offered.
6. Main Competitors & brief Competition Analysis
7. No. of employees: managerial, supervisory and skilled
8. Project decided and undertaken, brief objectives and research design.
9. Sample and survey design for the project.
10. Time-line for the completion of the study.

(To be sent as a soft copy – MS word file. Maximum 10 pages report).

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 Annexure III

Interim Internship Project Report

(Within four months from the commencement of the Internship)

1. Executive Summary
2. Introduction of the company/business, brief write up about the group companies to
include business carried on by the parent company and group companies along with
brief history, promoters & vision.
4. Introduction to the particular firm/division where internship is being undertaken.
5. Type of internship, job required, stipend or incentive offered.
6. Main Competitors & brief Competition Analysis
7. No. of employees: managerial, supervisory and skilled
8. Title of the Project undertaken
9. Need & Objectives of the Project
10. Details of actual work undertaken till date and timeline.
11. Financial Statement Analysis of the company (if available).
12. Strategies (marketing, financial & HR) adopted
13. Future plans of the Company & Road Map

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 Annexure IV

Final Internship Report

(By 30 April 2015)

INSTRUCTIONS FOR PREPARATION OF FINAL INTERNSHIP/

OJT REPORT FOR BBA

 Students are required to submit one copy of the report that should be 80-100
pages.
 The cover should be Printed in black letters, Times New Roman, and the text
for printing should be identical.

The report should be STRICTLY IN THE APA FORMAT prescribed to all the
students. While preparing the report, please keep the following points in view:
 Total length of the report should be between 80-100 pages
 It has to be computer typed, Times New Roman, Font size 12 for main text in
body, Times New Roman, Font size 14 (Bold) for headings, 1.5 line
spacing.
 Left margin = 1.5” (wider for binding), Top, right & bottom margins = 1”
 Training report should contain page numbers (1, 2, 3….) starting from
Introduction chapter. Preliminary pages should be numbered: i., ii., iii, iv, v, vi
etc. Page number should be placed at bottom, center of the page
 One soft copy of report in CD and one hard copy with Brown Leather
jacket and wording in golden letters to be submitted in department. One
spiral bound report to be retained by the student
 It should be supported by numbered visuals / charts / pie charts wherever
possible. (Avoid overuse of images from internet especially in company
Introduction)

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 Format of Project Report

1. CONTENTS PRESENTATION:
The sequence in which the project report material should be arranged:
1. Cover Page & Title Page
2. Certificate(Original in one and photocopy in other)
3. Acknowledgement
4. Executive Summary
5. List of Tables
6. List of Figures
7. Table of Contents
8. Chapters
9. References/Bibliography
10. Annexure
Note: Add tables and figures only if needed and write the source of table and
figure just under it.
2. PREPARATION FORMAT:
2.1 Cover Page & Title Page – A specimen copy of the Cover page & Title page of
the project report is attached.
2.2 Certificate – The Bonafide Certificate should be received from the Company in
which training has been undertaken. The certificate shall carry the supervisor’s
signature and shall be followed by the supervisor’s name, designation,
department and full address of the company.
2.3 Executive Summary – Executive summary should be one page synopsis of the
project report typed double line spacing, Font Style Times New Roman, Font
Size (Heading: 14, Text: 12) and Page margins(left side: 1.5, rest sides: 1).

2.4 List of Tables – The list should use exactly the same captions as they appear
above the tables in the text. One and a half spacing should be adopted for typing
the matter under this head.

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2.5 List of Figures – The list should use exactly the same captions as they appear
below the figures in the text. One and a half spacing should be adopted for typing
the matter under this head.
2.6 Table of Contents – The table of contents should list all material following it as
well as any material which precedes it. The title page and Bonafide Certificate
will not find a place among the items listed in the Table of Contents but should be
given page numbers in lower case Roman letters. One and a half spacing should
be adopted for typing the matter under this head. A specimen copy of the Table
of Contents of the project report is attached.
2.7 Chapters – The chapters may be broadly divided into
(1) Introductory chapter
 It includes everything about the organization you have worked in. This
chapter must include the following;
Introduction to Corporate and a brief about group companies:
a. Mission & Vision
b. Historical background of the group.
c. Names and Location of group companies.
d. Products/Services and brands
e. Markets (Domestic & Export)
f. Details of top executives (MD/CEO/GM etc.)
g. Turnover
h. Other relevant information

Introduction to particular Firm/Division where internship was undertaken:

a. Objectives, Quality Policy
b. Detailed Operations, products and services with
brands
c. Markets served - Domestic/Foreign
d. Turnover
e. Other information (Such as Certifications, Awards
etc.)

Organization Structure
Chart containing designations, names, hierarchy

Study of functioning of all the departments (production, R&D,

Finance, HR, Marketing & Sales, Advertising/ Publicity, Exports,
Inventory/ Stores, Purchase etc.)
a. Respective objectives of departments.
b. Procedures followed/detailed operations and
activities.
c. Salient features, special techniques adopted.
d. Special observations & comments

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 SWOT Analysis of the Company

(2) Objectives and Research Methodology

 Write about the objectives of the study taken by you. Not more than 4
objectives are required.
 Research Methodology include information about research design,
sample size, sample unit, scope of the study, data collection techniques
(Do not copy from the book write what you have done)
(3) Data Analysis and Interpretation
 Along with graphical presentation also infer the data.
(4) Findings, Suggestions & Limitations

2.8 References –The listing of references should be typed 4 spaces below the
heading “REFERENCES” in alphabetical order in single spacing left – justified.
The reference material should be listed in the alphabetical order of the first
author. The name of the author/authors should be immediately followed by the
year and other details.

Reference Writing (Must be alphabetical)

(i) Books (or reports)

Information about a book should, if possible, be taken from the title page and the back of
the title page. It is usually laid out like this:

Kotler, P. (2006) Marketing Management, 12th Ed. New Delhi: Pearson Publishers Ltd., pp. 1-23.

Author Date of Title Edition Place of Publisher Pages

Publication Publication

(ii) Electronic Books

Electronic Books should be treated very similarly to print ones. You need to include the
address of the website at which you viewed the work and the date on which you viewed
it. e.g.

Roshan, P. & Leary, J. (2003) Financial Analysis. Sebastopol, CA: Cisco Press

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 [available at: http://proquest.safaribooksonline.com/1587050773 viewed on
11/03/2008]

(iii) Journal Articles

Publications that are published regularly with the same title and often a volume and/or
part number are usually known as serials. These could include publications published
annually, quarterly (4 times per year), bimonthly (every 2 months), monthly, weekly or
daily.

Popular serials e.g. Business World, are usually called magazines but more academic
publications are often known as journals.

The reference from journal should be laid out like this:

Author Year Article Title Journal Title

Kumar, G. B. (2005). Changes ahead in health care management. HR Magazine,

50 (13), 60-61.

Volume Part/Issue Page Numbers

(iv) Web Sites

You should include the address of the web page and also include the date on which you
viewed the page.
e.g.

Barger, J. (2000). A biography of Leopold Paula Bloom.

http://www.robotwisdom.com/jaj/ulysses/bloom.html [viewed 11/07/2011].

2.9. Annexure – All big tables and information like organization questionnaire etc
can be placed as annexure. These are important but only required as evidence in the
project paper.

*****

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 SPECIMEN

A Comparative Study of
service provided by
Public and Private sector banks in Tricity

Submitted to
CHITKARA BUSINESS SCHOOL
in partial fulfillment of the requirements for the award of degree of
Bachelor of Business Administration 2012-15

Submitted by: Supervised by:

ABC XYZ
Roll No. 10023 (Asstt.Professor)

CHITKARA BUSINESS SCHOOL

CHITKARA UNIVERSITY
2015

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 TO WHOMSOEVER IT MAY CONCERN

(On the letter head of the respective organization)

This is to certify that the project titled _____________________________

__________________________________ studied/carried out by
Mr./Ms.____________________ (student name), S/o or D/o____________________
(Father’s Name) has been accomplished under my guidance & supervision as a duly
registered BBA student of Chitkara University.

This project is being submitted by him/her in the partial fulfillment of the requirements for
the award of the Bachelor of Business Administration from Chitkara University.

Name and designation

_____________________________________________________________________

DECLARATION

I, "________________________________”, hereby declare that the work presented

herein is genuine work done originally by me and has not been published or submitted
elsewhere. Any literature, data or work done by others and cited in the report has been
given due acknowledgement and listed in the reference section.

_______________________
(Student's Name & Signature)

_______________________
(Roll No.)

Date: __________________

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