You are on page 1of 15

Partnership

Helping customer improve the business


by optimizing heavy equipment productivity
Collaboration to
help customer improve
equipment productivity
The past couple of years saw the rise and fall of industry
that utilize heavy equipment. with the incoming challenges
ahead, company is now turning to technology to help
improve overall efficiency.
Primarily this can be achieved through the acquisition &
analysis of data

*(Mining.com 2017)
Partnership Roles
Roles of partner, customer & amtiss in the collaboration
Distributor/ Service Partner

Faster response Customer


& support

Improving Improved
Equipment Business
Productivity
Improved
Purchasing power

Reducing
unscheduled
maintenance
What Partner Gets
amtiss partnership with equipment distributor
Job Order Management

After Sales
Allowing customer to easily request maintenance
service, Spare part order & unit usage.

Management Mechanic performance monitoring

app Mechanic work visit & trip reporting for better work
allocations & standard, reduced trip & faster job
completion

Maintenance Management Checking


Simplify customer service request process
Equipment maintenance checklist with standard
using application for better response and
format/template for faster problem identification.
Improved Customer Loyalty

Up-to-date Customer & unit data


Monitor unit performance based on customer
reporting.
What Customer Gets
amtiss partnership with equipment distributor
Mobile  Digital Work Order
Reporting  Digital Work Request
 Identifying real problems
 Record History Breakdown
Work Order
Management

Mechanic assignment

Spare part allocation

Maintenance scheduling

Work approval
Analytics
Dashboard
amtiss profile
 A solution
Analyze Breakdown Report to improve heavy equipment productivity

Using data analytics
Monitoring Part Consumption
 Resource control
 Cost Control
Analytics
Dashboard
Partnership Model
 A mutual
Analyze Breakdown Report benefit collaboration to improve customer satisfaction
 Monitoring Part Consumption
 Resource control
 Cost Control
Application to manage

01
customer engagement
amtiss provide a cloud based application for
partner to manage and communicate with
customer easily

02
Cross Promotion
amtiss & partner will share promotion efforts
including channel, event, material & contact

03
Profit Sharing
amtiss is allocating a profit sharing model on
our customer contract values

You might also like