Professional Documents
Culture Documents
A. Objectives: B. Reviewed:
i. organisational O i. oral O
iii. personal O
A.
1. What are the principles and O 2. What are the principles and O
methods of effective methods of negotiation and
communication and how these how to negotiate agreements
should be applied. for mutual benefit.
3. How to develop service level O 4. How to assess and manage O
agreements with other the risks and benefits
departments and what they involved in collaborative
should cover. working.
5. Why it is important to meet O 6. How to provide support to O
your commitments and keep help others meet their
people informed if you are commitments.
unable to do so.
7. How to provide specific O 8. Why it is important to review O
feedback to help other collaborative arrangements
departments perform effectively and how to do so.
and reinforce their commitment
and enthusiasm.
9. What is the organisational O 10. What are the organisation’s O
structure. vision and strategic
objectives.
11. What is the nature of the O 12. What are the opportunities for O
relationship between other synergy with other
departments and your area of departments.
responsibility.
13. Which are the individual O
departments with which you
need to collaborate and what are
their roles, responsibilities,
competence and potential.
Observations/feedback to candidate: