Running head: MEDCO HEALTH SOLUTIONS 1

Medico Health Solutions

Student’s Name

Institutional Affiliation
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Medco Health Solutions

Medco health solutions are an American Pharmacy Benefits management

company that serves a large population of people in the USA. It offers medical services

for both private and public personnel, government agencies, labor unions, and any

individual served with Medicare part D description drug plans. Medco also partners with

other organizations and institutions in most schools to provide all necessary medical

services to its clients all over the country(Edmunds, 2019). It also offers scholarship

funds to students who intend to pursue medical courses at a different level of education.

Medco consist of branches that provide pharmaceutical services at various levels aiming

to reduce the financial burden of the citizens.

Organization's overall readiness

Medco has a unique organizational structure compared to other organizations offering

medical services. It consists of several branches that provide services of different levels, which

allows it to receive clients from all departments in the USA, for example, the United States

Department of Defense. Medco health organizations facilitate the recruitment of their employees

by setting standards for employment, which ensures they offer services to the required level. It

consists of several sources of funds; this guarantees stable financial support. There is a provision

of online services, for example, ordering of drugs through their media platforms, payment

methods, review, claiming, and self-service platforms. The organization receives financial

support from the government and well wishes, which enables it to maintain its services to the

citizens. Partnership with other institutions, for example, defense, reduces it is the cost of

operation since it receives supplementary services at a reduced price.

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Nevertheless, Medco health solutions operate 24 hours a day, which makes it have

a constant flow of clients(Salam, 2016). The availability of enough trained nurses and

pharmacists allows Medco Health organizations to provide services at any time. The

presence of stable shareholders ensures a constant flow of funds. Provision of health

education, for example, safety precautions, and guiding materials, allows it to offer

quality services.

Network growth

For advancement, there are several subsidiaries of Medco health solutions, for example,

Cigna Health and Cigna life insurance company of New York, which guarantees a constant flow

of clients. Furthermore, Medco encourages the strategic construction of healthcare facilities in

the country, which is evident by the presence of at least one healthcare facility in every

constituency that allows it to interact with clients from the more significant part of the USA.

Medco health solutions also partner with other organizations, both private and public; for

example, defense force, which expands it is operations hence increasing income. Through

cooperating with a different organization, Medco Medco gets a platform to expand its services.

Nurse staffing

The availability of enough and skilled nurses in Medco health solutions is a result

of its excellent relationships with organizations such as the US Medical stuffing agency,

which aids in receiving required nurses, which contribute to better patient outcomes and

also a satisfaction to staff. Medco acquires competent and qualified nurses from groups

such as Trinity Healthcare staffing group and Cirrus medical stuffing that has seen the
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constant advancement of services offered as well as the significant positive results it

achieves(Edmunds, 2019)

. Assessment of both nurses and other employees takes place frequently to ensure they

maintain their level of discipline and improve their services to the patients. The employment of

nurses is on both permanent and contract base.

Resource management

Medco health solution comprises of an effective human resource management

policies which promote better outcomes of patients in its Healthcare facilities and easy

access to health care in many parts of the united state of America(Yılmaz, 2017). All

employees fill an attendance record form in which the daily work they do is held in

reserve to evaluate the progress. A record contains data such as the arrival time of the

employee, the number of patients they serve, and departure time. A hefty penalty, such as

unpaid overtime, is given to any lazy nurse. However, Medco health solutions receive

other resources owned by are obtained from several sources, which include clients and

partner with other organizations such as defense(Salam, 2016). Funds use to run activities

in its facilities comes from clients, non-governmental organizations and also from

government health sector who ensures proper usage by use of follow up mechanism.

Subsidiaries facilities such as Cigna Health facilities receive donations, for instance,

beddings from non-governmental organizations.

Patient satisfaction

Patients in all facilities owned by Medco health solutions receive services that are better

than those of other public Healthcare facilities, which is as a result of effective strategies in
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place. All nurses are accountable for their failures in the line of duty. Each patient fills an

assessment form in which they give an analysis of the services received from all employees,

which conversely makes nurses deliver services at per expectation of the Healthcare facility.

Constant monitoring of activities in the Healthcare facilities contributes to the better outcomes of

patients, which also increases income earned by Medco health solutions. Furthermore, it

provides an online platform which gives any client from any region to conveniently access health

services such as booking check update at any time and order any drug available.

Organizational culture of Medco Health solutions

Medco health solutions have private broadcast facilities that they use for

communication within all departments. There is efficient Information to and fro all levels

of management, which makes it easy for all employees to perform their tasks without

fatigue. Operational cost reduces as a result of less movement from one place to another,

which requires messengers or any information transfer specialist. Medco health solutions

should embrace qualitative management strategies to ensure all services offered to its

clients meets their requirements as an organization(Yılmaz, 2017). Factors that

management needs to consider are proper recruitment and assessment of its employees,

provision of all necessary resources, and constant acknowledgment of best employees.

These activities will improve relationships amongst all nurses and other employees. Other

benefits that come as a result of proper management include an increasing number of

donors, advancement of services to patients, and an increase in the availability of

potential investors.
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References

Edmunds, M. (2019). Promoting Consumer Engagement in Health and Health

Care. Consumer Informatics and Digital Health, 3–24. doi: 10.1007/978-3-319-96906-

0_1

Medco becomes a standalone firm. (2003). American Journal of Health-System

Pharmacy, 60(19), 1940–1941. doi: 10.1093/ajhp/60.19.1940

Salam, H. (2016). Improving Safety In A Healthcare Organisation. doi:

10.26226/morressier.57d034d3d462b80292383b38

Yılmaz, V. (2017). Private Healthcare Provider Organisations as New Actors in

the Politics of Healthcare. The Politics of Healthcare Reform in Turkey, 195–239. doi:

10.1007/978-3-319-53667-5_8

(Yılmaz, 2017)
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