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Questionnaire

National Textile University

Dear Respondents,

I am a student of MSBA in National Textile University, Faisalabad. As part of my study I am

conducting a survey regarding Customers of Different Shopping Centers in Faisalabad. You are
requested to solve this questionnaire and your response will be kept strictly confidential.

Answer the following questions by encircling the option.

Strongly Disagree Neither agree Agree Strongly agree

Disagree nor Disagree
1 2 3 4 5

1. I often buy products spontaneously.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
2. “Just do it” describes the way I buy things.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
3. “Buy now think about it later” describes my way of shopping.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
4. I buy things according to how I feel at the moment.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
5. Sometimes I feel like buying things on the spur of the moment
 1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
6. I sometimes buy things because I like buying things not because I need them.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
7. If I see something new I want to buy it
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
8. Individuals should sacrifice their self-interest for the group that they belong to
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

9. Group loyalty should be encouraged even though individuals’ goals are suffered.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

10. Individuals should stick with the group even through difficulties.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

11. Group welfare is more important than individual rewards.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

12. Men usually solve problems with logical analysis.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

13. Women usually solve problems with intuition.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

14. It is more important for men to have a professional career than a woman.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

15. There are some jobs that a man can always do better than a woman.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

16. It is a typical for a man to solve difficult problems that requires physical strength.

1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

17. People in higher position should make decisions without consulting people in lower
positions.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

18. People in higher positions should not ask for the opinions of people in lower
positions too frequently.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree
19. People in higher positions should not have too much social interaction with people in
lower positions.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

20. People in higher positions should not delegate important task to people in lower
positions.
1. Strongly Disagree 2. Disagree 3. Neither Agree nor Disagree 4. Agree 5. Strongly Agree

Very Somewhat Neutral Somewhat Very satisfied

dissatisfied dissatisfied satisfied
1 2 3 4 5

1. How satisfied are you with this Shopping Centre?

1. Very dissatisfied 2. Somewhat dissatisfied 3. Neutral 4.somewhat satisfied 5. Very satisfied

2. Are you satisfied from your shopping at this Shopping Centre thus far?

1. Very dissatisfied 2. Somewhat dissatisfied 3. Neutral 4.somewhat satisfied 5. Very satisfied

3. Are you satisfied from the benefits given by this Shopping Centre?

1. Very dissatisfied 2. Somewhat dissatisfied 3. Neutral 4.somewhat satisfied 5. Very satisfied

4. Are you satisfied with the Environment of this Shopping Centre?

1. Very dissatisfied 2. Somewhat dissatisfied 3. Neutral 4.somewhat satisfied 5. Very satisfied