Professional Documents
Culture Documents
DAMAGE/DEFECT REPORTING
1. General
A. When it becomes necessary to report a defect or damage to AIRBUS it is
important that a recognized procedure is used. This procedure will ensure
that:
- AIRBUS has all the information necessary to provide a suitable and
safe repair,
- the repair information is available to the operator as quickly as posÈ
sible,
- the aircraft 'down time' is kept to a minimum,
- where necessary, action is taken to prevent further occurrences of the
defect/damage.
B. General information about damage classification is given in Chapter
51-11-00, and allowable damage is defined in Chapter 51-11-11.
C. The structure identification section of the Structural Repair Manual
(SRM) should be used where possible to identify and locate the item/area
affected by the defect/damage. Other technical documents may also be
used, for example, Aircraft Maintenance Manual (AMM), or Illustrated
Parts Catalog (IPC).
D. Figure 1 gives a series of logical steps that should be followed before
making a report. This will ensure that valuable time is not wasted.
E. Paragraph 5. details the specific requirements when making a defect/damÈ
age report. The report is divided into cracks and other types of defects
or damage.
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WARNING: AIRBUS MUST BE INFORMED OF ANY EXISTING REPAIRS IN THE DAMAGED AREA
BEFORE ANY FURTHER REPAIRS ARE DONE.
2. Reporting Methods
(2) E−Mail
This method should be preferred when digital photographs are avail
able. Photographs are to be used in addition to the damage report
for estimation of defect/damage.
(3) Telephone
(4) Mail
This method of sending a report should be used when:
− no other method is available,
− photographs are to be sent (Refer to Paragraph 3.A.(4)),
− a written report with illustrations is to be sent as a follow−up
to an initial telephone report.
The type of mail service used will be the reporter’s choice and will
depend upon the type of mail services that are available locally.
3. Illustrations
Sketches are a very good method for illustrating to AIRBUS the ex
tent of the defect/damage, and they are particularly suitable for
transmitting by Fax. Sketches should be dimensionally accurate as far
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4. Follow−Up
A. The operator making the report should also be concerned with establishing
the cause of the defect/damage. When the cause is an obvious one (for
example, debris from a burst tire), this information should be included
in the initial report.
5. Reporting Requirements
NOTE: All damage reports sent to AIRBUS should have an unique document ref
erence. This unique damage report reference can be used on any RAS
approval to identify the damage and will aid the timely approval of
repairs (Refer to Figure 7).
A. To ensure that the aims and benefits given in paragraph 1.A. are
achieved, a universally recognized procedure should be used whenever a
report is considered necessary.
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D. Defect/Damage Report
(1) Cracks
(a) Position of hole (when applicable) from which the crack starts:
NOTE: Fastener location drawings for the wings are available as
follows:
When these drawings are used, the applicable sheet and fas
tener location number must also be given.
1 Definition of rivet positions at stringer to wing skin for both
wings.
a Introduction:
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Rivet Location
Figure 5
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(b) Length:
(c) Direction:
(d) Depth of initial indication from surface:
(e) Depth of final indication from surface:
(f) Specify surface from which measurements were taken:
(g) Inspection method used:
[ ] Visual
[ ] Close visual
[ ] NDT
[ ] Other than above, give details:
(h) Details of any adjacent repair allowable blends/reworks previously
performed.
(2) Defect/Damage other than Cracks
(a) Type of defect/damage as defined in Chapter 51-11-00:
(b) Suspected cause of defect/damage:
(c) Types of materials affected:
(d) Location of defect/damage. Where possible use applicable IdentifiÈ
cation Chapter of SRM and/or locate defect/damage by reference to
fasteners.
NOTE: Fastener location drawings for the wings are available as
follows: .
- R572-58201 for A320-100, R572-58270 for A320-200
When these drawings are used, the applicable sheet and fasÈ
tener location number must also be given.
(e) Relevant dimensions:
(f) Details of any secondary damage:
(g) Details of any adjacent repair or allowable blends/reworks preÈ
viously performed.
(h) Details of any unusual events (heavy landing, spillages etc.):
(3) Operator's Requirements:
(a) Temporary repair for specified number of flights:
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