SCRIPT

(CALLED)

CLIENT: GOOD MORNING

ADVISER: GOOD MORNING. WELCOME TO FERSA BEAUTY WOULD YOU LIKE TO
BOOK AN APPOINTMENT?
CLIENT: YES, I NEED TO BOOK
ADVISER: WHAT WOULD YOU LIKE?
CLIENT: I’D LIKE A NEW STYLE
ADVISER: OK, TOMORROW A THE 8:15 AM
CLIENT: OK, THANKS

THE NEX DAY

CLIENT: HELLO, GOOD MORNING

ADVISER: HELLO, GOOD MORNING. WELCOME TO FERSA BEAUTY
CLIENT: THANKS.
ADVISER: CAN I HELP YOU?
CLIENT: YES, I HAVE A BOOK
ADVISER: OK, WHAT WOULD YOU LIKE?
CLIENT: I NEED A CUT FOR MY HAIR, MAKEUP WAVING IN MY HAIR, FACIAL,
WAXING, FOOT MASSAGE, MANICURE AND PEDICURE.
ADVISER: OK, NEXT FOR MAKEUP ASSISTANT
CLIENT: OK

- (SHE WALKS FOR THE SECTION)

- (ARRIVE AND SAY)

 NAILS
BEAUTICIAN: HELLO
CLIENT: HELLO
BEAUTICIAN: OKEY, THE COMPLETE PEDICURE CONSISTS OF COSMETIC WORK
ON THE NAILS AND TOES AND A PROCESS TO REMOVE THE HARD SKIN FROM
BELLOW THE HEEL. THEN WE SHALL PAINT YOUR NAILS
CLIENT: OKEY, VERY GOOD
BECAUTICAN: WHAT WOULD YOU LIKE?
CLIENT: COULD I GET MY EYEBROWS THREADED, CAN I GET MUY LEGS WAXED,
FOOT MASSAGE, FACIAL, MANICUA AND PEDICURA.
BECAUTICAN: OKEY
CLIENT: IN THE MANICURE COULD I GEL NAILS
BECAUTICAN: OKEY, PUT WHY NO ACRYLIC NAILS?
CLIENT: I AM ALLERGIC TO ACRYLIC
BECAUTICAN: OKEY, SORRY
CLIENT: OKEY, DO YOU HAVE PROTECTIVE POLISH?
BECAUTICAN: YES, AND SEMI – PERMANET POLISH
CLIENT: ¡OKEY! I PREFER SEMI – PERMANET POLISH
BECAUTICAN: OKE, YOU LIKE THE CUTICLE
CLIENT: I WOULD PREFER IF YOU DIDN’T TOUCH MY CUTICLES
BECAUTICAN: OKEY, PREFER SQUARE NAILS OR ROUNDED NAILS.
CLIENT: I PREFER SQUARE NAILS
BECAUTICAN: OKEY
CLIENT: DO YOU HAVE ANY OTHER COLOURS BESIDES THESE?
BECAUTICAN: YES, SEE THE AVAILABLE DESIGNS
CLIENT: OKEY, THANKS
BECAUTICAN: WHAT KIND OF DEPILATION DOO YOU PREFER TRADITIONAL
WAXING OR EYES BROW THREADING?
CLIENT: I PREFER EYES BROW THREADING
BECAUTICAN: OKEY, FINISH YOU ARE BEING BEAUTIFUL
 HAIR
CLIENT: HELLO, ARE YOU HARDRESSER?
HARDRESSER: