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The researcher with the help of two supervisors used the Content Validity Index (CVI) which is a
scale developed by computing or rating the relevant items in the instrument or questionnaire by
checking their clarity, their meaningfulness in line with all objectives stated and dividing by the
total number of items. The total number of items on the questionnaire was 172 and those found
Since the result obtained (0.96) was above 0.6, the instrument was regarded to be valid for the
The researcher ensured reliability or the degree of consistency and precision in which the
measuring of instruments is demonstrated (Amin, 2005). This was achieved by carrying out a
pre-test study where data of 25 questionnaires were administered in a similar city which was not
part of the study. The collected data were entered in Statistic Package for Social Sciences (SPSS)
to check reliability of the study using Cronbanch’s alpha coefficient (2004) and a figure of 0.944
was obtained which was above 0.7. The instrument was therefore considered to be reliable for
the study.