Professional Documents
Culture Documents
Assessment Task
BSB60215 Advanced Diploma of Business
BSBHRM602 Manage human resources strategic planning
Assessment Conditions
Re-submissions
If you receive NYC for your assessment you must make the necessary adjustments and re-submit. Please
rename your file with RESUB1 /RESUB2 etc. It is important to do this to distinguish between the old file and the
new one with the adjustments
Declaration of Authenticity
The above named student, confirm that by submitting, or causing the attached assignment/s to be submitted, to
Lonsdale Institute Pty Ltd, I have not plagiarised any other person’s work in this assignment and except where
appropriately acknowledged, this assignment is my own work, has been expressed in my own words, and has
not previously been submitted for assessment. I do understand and accept the consequences of academic
misconduct according to Lonsdale’s Policies and Procedures.
Scenario
Lonsdale Fitness requires you to act as the General Manager of Human Resources and develop a
strategic human resources plan for the CEO and Board of Directors to approve. The Melbourne
franchise of Lonsdale Fitness is expected to have an increase in members and the current numbers of
staff will be unable to provide full services to their new clients.
Scenario (cont...)
) V6 3/17
Lonsdale Institute Pty Ltd
TA102 FO Assessment Task
TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2 Provider ID 21915 CRICOS Code 02836F
Lonsdale Institute PTY LTD
Assessment Task
BSB60215 Advanced Diploma of Business
BSBHRM602 Manage human resources strategic planning
Assessment Task
Based on the information given to you above you are required to complete to
following:
The minimum educational qualification currently necessary for all trainers is the Cert III in Fitness
Instructing and all trainers must hold this to continue to work as a trainer of classes and individual
clients.
we will offer the strategy of the human resources action plan for our clients the idea is the should have a
membership, of course, we have to introduce and explain how it works the idea is they have the
membership for $73 per month
recently we got 120new members so we'll offer as well the membership and will offer the personal training
if they want and explain they should enjoy this personal class 3 times per week
the way how we will implement is first at all explain the benefits if they got the membership
they can enjoy the gym and all the instances but plus that they can enjoy the personal training
3 times per week with sessions of one hour we should to make 3 groups of 18 clients
For that, we have 2 receptionists with 2 different turns and they can explain at all about all
these benefits and make the booking for the next class they want to take for all of these and
even they will take your booking with the day you want to take the class.
We have with 7 professional trainers they still full time and we 3 more personal trainer if is
necessary the idea is always we get only 18 people per session and plus we have as well a
manager who is the responsibility to make and organize.
STAGE 3: Plan
) V6 3/17
Lonsdale Institute Pty Ltd
TA102 FO Assessment Task
TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2 Provider ID 21915 CRICOS Code 02836F
Lonsdale Institute PTY LTD
Assessment Task
BSB60215 Advanced Diploma of Business
BSBHRM602 Manage human resources strategic planning
See template below and Your plan must include at least 5 or all of the following:
The goal of talent growth is to make time for workers to learn. Some misguided metrics may
include things like courses that a teacher teaches over a given amount of time, or the number of
new staff members can draw to the gym. These metrics are not very helpful and simply put
employees under pressure.
o STAFF INDUCTION
We are looking help our clients with a Personal Trainer who can manage and oversee different
health and wellness programs.
He/she will evaluate clients' physical and health conditions, create appropriate workout plans, and
monitor their improvement. Often, our client can clarify relevant safety laws and regulations (e.g.
equipment use). In the end, you'll help our clients have fun and boost their health by exercise
our analysis and responsibility is to identify clients' fitness level and health Monitoring exercise
routines Track clients' physical progress Modify exercise plans based on needs, potential injuries
or health issues Conducting individual and group fitness training sessions Adopt a holistic training
approach (e.g. cardiovascular exercise, strength) Monitoring the use of fitness equipment to
ensure clients' proper exercise;
o PERFORMANCE MANAGEMENT
Evaluate fitness rates and health conditions of clients Develop individualized workout programs
Describe exercises in depth and recommend alternatives if necessary Track fitness levels of
) V6 3/17
Lonsdale Institute Pty Ltd
TA102 FO Assessment Task
TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2 Provider ID 21915 CRICOS Code 02836F
Lonsdale Institute PTY LTD
Assessment Task
BSB60215 Advanced Diploma of Business
BSBHRM602 Manage human resources strategic planning
clients Demonstrate healthy and appropriate use of gym equipment Lead individual and
community training sessions Report on new exercise strategies and patterns Promoting gym
activity packages and plans Perfect
o PROFESSIONAL DEVELOPMENT
We have the best fitness trainers or fitness instructor who provides fitness guidance to help
customers improve their health.
Personal Trainer designs personalized individual and community health and wellness programs.
They delegate workout schedules based on the physical needs of clients and track their progress
at the same time, our personal training need to have the next responsibilities
o REMUNERATION
Australians spend an average of $73 a month on gym memberships, with a large portion of their
business going to 24-hour No-frills gyms. You could see revenue on memberships alone as high
as $6,500 if you manage to sign up 80 customers in the first three months. Have a snack, drink,
or protein bar, extra courses, personal training, and other special services and you can see
revenue from skyrocket.
Just not pocketing the profits yet. As a gym owner, we will be responsible for covering all the
taxes, salaries, and services we need before cutting your own check. Equipment would require
routine servicing, repair and replacement, reliable air conditioning and heating, hot water,
electricity, internet, and other services will be required. Must be paid to trainers, desk managers,
and concierge.
It is also worth mentioning again that effective employee engagement and retention not only
affect employees positively but also contribute positively to the customer experience. By offering
their best work, staff who are happy are more likely to treat customers well. And customers who
get well served are more likely to stay as gym members. If you are a gymnasium owner who
) V6 3/17
Lonsdale Institute Pty Ltd
TA102 FO Assessment Task
TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2 Provider ID 21915 CRICOS Code 02836F
Lonsdale Institute PTY LTD
Assessment Task
BSB60215 Advanced Diploma of Business
BSBHRM602 Manage human resources strategic planning
wants to hire us
) V6 3/17
Lonsdale Institute Pty Ltd
TA102 FO Assessment Task
TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2 Provider ID 21915 CRICOS Code 02836F
Lonsdale Institute PTY LTD
Assessment Task
BSB60215 Advanced Diploma of Business
BSBBHRM602 Manage human resources strategic planning
Issues Comments - the current situation and issues which needs to be resolved
Future
greater space for our rising membership. Increase staff exercise timetable in the hopes that
knowledge and expertise through training and mentoring to we will be able to attract more All-
help improve programs and services for members using Access members. The annual
internal resources. training budget is to be allocated to
workers who are passionate about
increasing their skills so that we can
keep up with fitness trends and
introduce new classes and services.
4 To ensure our members are provided with secure, practical, For our early opening and late
modern fitness equipment and facilities. To keep upgrading closing hours, gym security is
and building on our current format. very critical for both the staff and
the members. As such, we are
looking to update our security
system, panic button and
surveillance equipment to ensure
that our facility is still safe and
stable.
5 This is also the activities for which the HRM team is Determination of the training needs
responsible to help new workers learn the skills required for and production and implementation
their work and to help current employees improve their skills. of training programs in every
organization are essential tasks.
Training with the manager is
addressed who will provide all the
detail for the new staff
6 It is usually the responsibility of the HRM department to keep Though different laws are discussed
up to date on new regulations concerning education, health unions and occupational safety and
care, and other matters health laws are covered in Work
LegislationThe Fair Work Act 2009
(FW Act) and the Fair Work
Regulations 2009 are the main
legislation we deal with and we will
process with all of ours employies
expertise through c. We hope to have the opportunity to work closely with the gyms on
training and mentoring the and universities of Melbourne between now and 2020/2021,
to help improve helping us to further improve our facilities and to make gyms
programs and services standardized in all cities.
for members using D. Members are what keeps the place running; therefore, it is important to
internal resources. interact with them. That’s mean all our employees need to have a close
relationship with all our clients and constantly make surveys
To ensure our members a. For our early opening and late closing hours, gym security is very
are provided with secure, critical for both the staff and the members. As such, we are looking to
practical, modern fitness update our security system, panic button and surveillance equipment
equipment and facilities. to ensure that our facility is still safe and stable.
To keep upgrading and b. An expected joint project with all universities sees us moving on a
building on our current room inside the Lonsdale Fitness for exercise International students
format. to make use of. If not needed by students, this room may be used for
personal training sessions and our clients as well.
c. To make our Group Workout Classes successful, we hope to gain
more leverage over the available times at lunchtime and after they
finish them job Space.
D. We will continue to recognize areas of change that are focused on
input from staff and stakeholders. surveys would allow members to have
their say about their gym it will help us a lot because finally with all of this
feedback we get we can know what we have to improve and our clients feel
good and comfortable
This is also the activities a. Perform a Training Needs Evaluation The first thing we can do is to
for which the HRM team evaluate the performance issue in order to get a better
is responsible to help new understanding of what causes it and see if preparation really is the
workers learn the skills right option.
required for their work b. We just need to keep customers Learning Principles in mind, our
and to help current customers are the workers you want to train, and our customers
employees improve their share certain features that make training more effective for them or
skills. less effective if you ignore the features. If your training acknowledges
and respects these principles of our clients learning, it will likely be
more effective
c. Create learning goals Learning goals are a list of tasks that the staff
needs to be able to achieve after the training is done. They are that
should be pointed out in all aspects of your preparation. Once we
have set your learning goals, create content that encompasses the
goals — and nothing but. Additionally any questionnaires,
examinations, case studies.
d. During this phase, you can build a variety of training materials using
various different tools. Here's a look at a few options: Term, Excel,
and similar "Business" systems to create employee handouts and to
create training outlines and notes of any teacher-led components for
the teacher
PowerPoint training materials for hands-on elements and/or role-
playing elements for in-class presentations and/or handouts to give
to employees. Beware, however, of PowerPoint presentations which
are nothing more than screen after screen of bullet points. Flip
charts, posters, transparencies and/or computer-generated graphics
for the presentation of visual materials during training
TA102 FO Assessment Task Page 9 of
17
TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2) V5 Oct 2016
Lonsdale Institute Pty Ltd
Provider ID 21915 CRICOS Code 02836F
Lonsdale Institute PTY LTD
Assessment Task
BSB60215 Advanced Diploma of Business
BSBBHRM602 Manage human resources strategic planning
References
CakeHR Blog | Easy to implement HR tips!. 2020. Hiring In The Fitness Industry: Effective
Employee Engagement & Retention Strategy - Cakehr Blog. [online] Available at:
<https://blog.cake.hr/hiring-in-the-fitness-industry-employee-engagement-and-retention-
strategy/> [Accessed 10 May 2020].
Fair Work Ombudsman. 2020. Welcome To The Fair Work Ombudsman Website. [online]
Available at: <https://www.fairwork.gov.au/about-us/legislation> [Accessed 10 May 2020].
Academy, P., 2020. What Is The Average Gym Owner Salary In Australia?. [online]
Blog.ptacademy.edu.au. Available at: <https://blog.ptacademy.edu.au/what-is-the-average-
gym-owner-salary-in-australia> [Accessed 10 May 2020].
Convergence Training Blog. 2020. How To Create An Effective Training Program: 8 Steps To
Success | Convergence Training. [online] Available at:
<https://www.convergencetraining.com/blog/how-to-create-an-effective-training-program-
8-steps-to-success> [Accessed 10 May 2020].
Recruiting Resources: How to Recruit and Hire Better. 2020. Personal Trainer Job Description
Sample | Workable. [online] Available at: <https://resources.workable.com/personal-trainer-
job-description> [Accessed 10 May 2020].
Thefitnesshub.com.au. 2020. [online] Available at: <http://www.thefitnesshub.com.au/wp-
content/uploads/2014/08/Strategic-Plan-March-2013.pdf> [Accessed 10 May 2020].
(JOE), T., 2020. Growing Through The Stages: A New Look At Professional Growth. [online]
Joe.org. Available at: <https://www.joe.org/joe/1994june/a2.php> [Accessed 11 May 2020].
Construction Business Owner Magazine. 2020. 4 Steps To Effective Performance Management.
[online] Available at:
<https://www.constructionbusinessowner.com/management/workforce-
management/september-2015-4-steps-effective-performance-management> [Accessed 11
May 2020].
Reading Rockets. 2020. Five Phases Of Professional Development. [online] Available at:
<https://www.readingrockets.org/article/five-phases-professional-development> [Accessed
11 May 2020].
Shoemaker, K., 2020. 9 Steps In The Recruitment And Selection Process. [online]
Ecsellinstitute.com. Available at: <https://www.ecsellinstitute.com/steps-in-the-recruitment-
and-selection-process> [Accessed 11 May 2020].