BSBHRM602 Assessment 1 HR - Project 2017

Lonsdale Institute PTY LTD
Assessment Task
BSB60215 Advanced Diploma of Business
BSBHRM602 Manage human resources strategic planning
Assessment # 1 Assessment Type Project Due Date
Assessment Conditions
This is an assessment that may be worked on in study time and as homework.

Assessment presentation should be completed in a manner that is appropriate to professional business reporting.
All sections and requirements of the assessment task must be included.
Feedback may be sought prior to submission.
Where necessary include forms, pictures, charts etc. may be added as attachments
Assessment Submission Requirements
Student Name: Student ID:
Re-submissions
If you receive NYC for your assessment you must make the necessary adjustments and re-submit. Please
rename your file with RESUB1 /RESUB2 etc. It is important to do this to distinguish between the old file and the
new one with the adjustments
Declaration of Authenticity
The above named student, confirm that by submitting, or causing the attached assignment/s to be submitted, to
Lonsdale Institute Pty Ltd, I have not plagiarised any other person’s work in this assignment and except where
appropriately acknowledged, this assignment is my own work, has been expressed in my own words, and has
not previously been submitted for assessment. I do understand and accept the consequences of academic
misconduct according to Lonsdale’s Policies and Procedures.
Scenario
Lonsdale Fitness requires you to act as the General Manager of Human Resources and develop a
strategic human resources plan for the CEO and Board of Directors to approve. The Melbourne
franchise of Lonsdale Fitness is expected to have an increase in members and the current numbers of
staff will be unable to provide full services to their new clients.
Scenario (cont...)
The considerations for this include:
o Membership $73 per month

) V6 3/17
Lonsdale Institute Pty Ltd
TA102 FO Assessment Task
TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2 Provider ID 21915 CRICOS Code 02836F
Assessment Task
o 120 new members signed up last month – all want personal trainers
o Group exercise will be 3 groups of 18 clients 3 sessions per week, (9 sessions)
o the remaining new clients want one on one personal training 3 sessions per week @ 1 hour
per session
o all your current personal trainers are booked out every week and can’t take on anymore
clients
o currently there are the following staff
– 2 full time receptionists/administration
– 7 full time personal trainers
– 3 part time personal trainers
– 1 full time accounts manager
– 1 full time training coordinator
Assessment Task
Based on the information given to you above you are required to complete to
following:
The minimum educational qualification currently necessary for all trainers is the Cert III in Fitness
Instructing and all trainers must hold this to continue to work as a trainer of classes and individual
clients.
STAGE 1: Strategic Human Resources Action Plan
See template below
STAGE 2: Implementation Strategies for Achieving Objectives
See template below
) V6 3/17
Assessment Task
STAGE 3: Plan
See template below and Your plan must include at least 5 or all of the following:
o Human resources information system and Communication

o Staff Induction
o Fair Work Australia, Legislations & Regulations
o Job analysis and design
o Workplace health and safety
o Performance management
o Professional development
o Recruitment and selection
o Remuneration
o Staff retention and succession planning
) V6 3/17
Assessment Task
BSBBHRM602 Manage human resources strategic planning
STAGE 1: Strategic Human Resources Action Plan
Plan type: <insert what plan is for>
Current: <insert month & year>
Issues Comments - the current situation and issues which needs to be resolved
1 Facilities and amenities don't have enough capacity to meet the current demand.
2 Admin department response is too long.
3 Not enough and qualified trainers.
4 High employee turnover rate.
5 Low brand recognition
6 Low lead generation
Future
Objectives Measures of Performance – KPI’s
1 Expand Lonsdale Fitness facilities. Expand the physical area of the

Lonsdale Fitness to facilitate more
space for the growing number of
members– Expanding the gym across
the whole of Level 6 by 500 m 2.
2 Need another admin support person Decrease on response time for
customers and potential customers
enquires - 2 hours response time
3 Hire 3 more full-time trainers Decrease the work overload of trainers
– No more of 38 hours per week.
4 Increase staff performance and moral-
Develop a staff performance plan Reduce 80% employee turnover.
5 Be recognized as a quality and competitive fitness brand. Increase brand recognition - 90%
positive feedbacks.
6 Attract new clients per month Increase the number of membership
leads - 10% new members signed each
month.
TA102 FO Assessment Task Page 4 of 9

TA102 PP Assessment Management (SNR1.8-1.12) (ESOS 14.2) V5 Oct 2016
Provider ID 21915 CRICOS Code 02836F
Assessment Task
STAGE 2: Implementation Strategies for Achieving Objectives
Strategies Step by Step Plan

Expand Lonsdale Fitness a. Assess existing conditions of the building to fully understand its physical
facilities. and functional conditions of the building.
b. Develop an expansion and renovation plan. Choose equipment and layout.

Set a project budget
c. Conduct a Feasibility Study
d. Get CEO's budget approval.
e. Develop a risk management plan.
f. Get council approval and permits required for the expansion plan.
g. Quote and hire architect and contractors/suppliers.
h. Set and start renovation plan and time table. Deadline: 6 months time.
Need another admin support a. Outlining the position
person b. Develop job description
c. Advertise the position require on recruitment websites, like Seek, Indeed
and LinkedIn
d. Carry out pre-interview assessments to narrow down the pool of prospective
candidates
e. Prepare interview and define a selection criteria checklist for the candidate.
f. Conduct interviews
g. Select the right candidate
h. Develop and conduct an induction plan. 2 weeks time.
i. Develop and conduct feedback form for the induction plan.
j. Develop a training plan. 1 month time.
Hire 3 more full-time trainers a. Outlining the position
b. Develop job description
c. Advertise the position require on recruitment websites, like Seek, Indeed
and LinkedIn
d. Carry out pre-interview assessments to narrow down the pool of prospective
candidates
e. Prepare interview and define a selection criteria checklist for the candidate.
f. Conduct interviews
g. Select the right candidate
h. Develop and conduct an induction plan. 2 weeks time.
i. Develop and conduct feedback form for the induction plan.
j. Develop a training plan. 1 month time.
k. Define clear roles and responsibilities for each trainer.
l. Certify and register trainers with Fitness Australia
Develop a staff performance a. Setting Performance Goals
plan b. Set specific, measurable, realistic individual and relevant goals for each
employee’s duties.
c. Support employees to improve performance through training and mentoring
d. Introduce personal performance evaluation and rewards plan.
e. Implement a Workplace Wellness Program
f. Encourage a good work environment among colleagues
a. Become quality accredited member by Australia Fitness

Assessment Task
Be recognized as a quality b. Improve Lonsdale Fitness equipment that meets Australia Fitness
and competitive fitness
brand. standards.
c. Examine and evaluate the current marketing plan.
d. Develop a brand building strategy plan.
e. Keep up with fitness trends in order to engage the interests of new
members and retain the current ones.
f. Attend to workshops, seminars and visiting other gyms, to identify
improvements or changes that Lonsdale Fitness needs to implement to become
more competitive.
g. Analyze online comments and approaching online feedback
h. Development a feedback program and measure customer satisfaction.
i. Boost employee satisfaction and establish a healthy company culture.
Attract new clients per a. Develop a marketing plan
month. b. Get CEO's marketing budget approval.
c. Hire a full time experienced marketing and sales manager. More than 5
years of experience developing marketing and sales strategies.
d. Develop a digital marketing strategy.
e. Develop a referrals plan program.
f. Establish a lead conversion plan.
g. Promote loyalty product/service offerings.

Assessment Task
STAGE 3: Plan (minimum 5 or all of the following)
Plan Step by Step Plan Due Date Name

Human resources a. Management of employee 20/10/2019 HR TEAM
information
information system and
b. Company documents 25/10/2019 HR TEAM
Communication c. training and 29/10/2019 HR TEAM AND
development/performance
manager
management:
d. Recruiting process 01/10/2019 HR TEAM
Staff Induction a) Settle an induction manual 01/11/2019 Manager CEO, HR
guide
team
b) Induction signed by managers 07/11/2019 CEO, MANAGERS
c) Develop induction for all new 01/12/2019 All the staff
employees
d) Monitor and evaluate induction 10/12/2019 Managers, hr team
for improvements
Fair Work Australia, a) Employment laws. Public 01/10/2019 HR TEAM

Administration Act 2004
Legislations & Regulations
b) Tax policy 01/10/2019 HR TEAM
c) Superanuation policy 01/10/2019 HR TEAM
d) Public Service Act 2008 01/10/2019 HR TEAM
Job analysis and design a. Make a job title 01/10/2019 HR TEAM
b. Write a summary job 01/10/2019 HR TEAM
description
c. Outline responsibilities and 01/10/2019 HR TEAM
duties
d. Specify qualifications and 01/10/2019 HR TEAM
skills
Workplace health and Based on Work, Health and Safety 05/10/2019 WHS manager
Regulations 2011 i
safety
resolving work health and safety 05/10/2019 WHS manager and
issues
CEO
providing information and training. 06/10/2019 Whs manager
monitoring workers’ health and 06/10/2019 Whs manager
workplace conditions
Plan Step by Step Plan Due Date Name

Performance a. Set achievements goals with 14/10/2019 HR team
management new hired employees
b. Define performance standards 14/10/2019 Manager and HR
for key components of the job. team

Assessment Task
c. Assess progress: check 14/11/2019 Manager and HR

continuously, monitor and team
address challenges
d. Maintain a record of monthly HR team
performance through critical
incident reports.
Professional development a) Encourage and support 18/10/2019 HR team
employees to actively pursue
their professional and career
development
b) provision of learning and 18/10/2019 HR team
development opportunities and
activities to extend and broaden
the scope of professional
capabilities of employees in
relation to their role and
responsibilities.
c) Keep the employees up to date 18/12/2019 HR team
with Fitness trends
d) Support, development and 18/12/2019 HR team
training in core skills or
capabilities required for the
carrying out of duties related to
the position.
Recruitment and selection a) Ensures the organisation has 02/10/2019 Hr team
the necessary skills, knowledge
and attributes to meet current
and future strategic and
operational requirements
b) Ensures supply meets demand 02/10/2019 Hr team
requirements
c) Improves the selection process 03/10/2019 Hr team
by ensuring that only those
applicants that meet the
requirements of the position are
selected for further investigation
d) Develop selection criteria 04/10/2019 Hr team
Remuneration a) aligned to market rates 01/10/2019 Hr team and finance
manager
b) Different plans for staff 01/10/2019 Hr team and finance
manager
c) Bonuses are designed to reward 01/10/2019 Hr team and finance
employees who meet set targets
manager
or goals, for example, higher
productivity

Assessment Task
d) Building a package to attract the 01/10/2019 Hr team

right person


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Lonsdale Institute PTY LTD

BSBHRM602 Manage human resources strategic planning

Assessment # 1 Assessment Type Project Due Date

This is an assessment that may be worked on in study time and as homework.

Assessment Submission Requirements

Student Name: Student ID:

The considerations for this include:

o Membership $73 per month

STAGE 1: Strategic Human Resources Action Plan

See template below

STAGE 2: Implementation Strategies for Achieving Objectives

See template below

o Human resources information system and Communication

STAGE 1: Strategic Human Resources Action Plan

Plan type: <insert what plan is for>

Current: <insert month & year>

2 Admin department response is too long.

3 Not enough and qualified trainers.

4 High employee turnover rate.

5 Low brand recognition

6 Low lead generation

Objectives Measures of Performance – KPI’s

1 Expand Lonsdale Fitness facilities. Expand the physical area of the

TA102 FO Assessment Task Page 4 of 9

STAGE 2: Implementation Strategies for Achieving Objectives

Strategies Step by Step Plan

b. Develop an expansion and renovation plan. Choose equipment and layout.

TA102 FO Assessment Task Page 5 of 9

TA102 FO Assessment Task Page 6 of 9

STAGE 3: Plan (minimum 5 or all of the following)

Plan Step by Step Plan Due Date Name

Fair Work Australia, a) Employment laws. Public 01/10/2019 HR TEAM

Plan Step by Step Plan Due Date Name

TA102 FO Assessment Task Page 7 of 9

c. Assess progress: check 14/11/2019 Manager and HR

TA102 FO Assessment Task Page 8 of 9

d) Building a package to attract the 01/10/2019 Hr team

TA102 FO Assessment Task Page 9 of 9

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