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  • Complaint No. Date Hospital Machine/Model Serial No: Company Contact Details Toll Free No. Contract Status Sl. No

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    Amandeep
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    The document appears to be a log of complaints from various hospitals regarding medical machines and equipment. It includes information such as the hospital name, machine details like model and serial number, the company responsible, contact information, and the current status of the machine whether it is under warranty or per visit charges. The log also captures details of the complaints received, diagnoses, corrective actions taken, spare parts required if any and cost incurred.

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    Complaint%202020-1.xlsx

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    The document appears to be a log of complaints from various hospitals regarding medical machines and equipment. It includes information such as the hospital name, machine details like model and serial number, the company responsible, contact information, and the current status of the machine whether it is under warranty or per visit charges. The log also captures details of the complaints received, diagnoses, corrective actions taken, spare parts required if any and cost incurred.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    32 views3 pages

    Complaint No. Date Hospital Machine/Model Serial No: Company Contact Details Toll Free No. Contract Status Sl. No

    Uploaded by

    Amandeep
    The document appears to be a log of complaints from various hospitals regarding medical machines and equipment. It includes information such as the hospital name, machine details like model and serial number, the company responsible, contact information, and the current status of the machine whether it is under warranty or per visit charges. The log also captures details of the complaints received, diagnoses, corrective actions taken, spare parts required if any and cost incurred.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Sl. Complaint No. Date Hospital Machine/Model Serial No: Company Contact Details Toll Free No.

    Serial No: Company Contact Details Toll Free No. Contract Status
    No.
    1 18004258025 22.02.20 Karnal Logiq - V-5 1-5731568182 / ID- 83037060144617 GE- Delcom PU Services 9815274001 18001027750/18004257255 Warranty(Block service)
    KPGI-KNL-01

    2 KPGI-YMNR-01 02.02.20 Yamunanagar UPS-HiPULSE 201506HX0797 TATA EMERSON 9216285777 NILL PER VISIT CHARGE
    80kva

    3 KPGI-AMB-01 10.02.20 AMBALA SYING PUMP INFUSIA 1440086 FRESENIUS NL WARRANTY


    SP7

    4 KPGI-AMB-02 15.02.20 AMBALA DEHUMIDIFIER BD10 BIONAIRE 18883249907 NA PER VISIT CHARGE

    5 KPGI-YMNR-02 22.02.20 YAMUNANAGAR ECG MACHINE TC102017 PHILIPS 8558833043 NA PER VISIT CHARGES
    TC10

    6 KPGI-KHTL-01 16.02.20 KHATAULI UPS SX80 201604SX0921 TATA EMERSON 9699922099 NA PER VISIT CHARGE
    COMPLAINT LOG SHEET
    OUTSOURCE COMPANY DETAIL Last PM done Bio-Medical Engineer Contact Details In House Repair FSE FSE contact No. Complaint Details Diagnosis

    HT ULTRASOUND ,DELHI 22.01.2020 Amandeep Singh 9068820087 No Neeraj Kant 9815274001 CW not coming properly FOUNDED PROBE DEMAGE.
    +91 98106 65713

    APS SERVICES,NOIDA N/L AMANDEEP SINGH 9068820087 NO ADITI 9015884898 UPS BURNT ACCIDENTLY. REPAIRING AND REPLACING PARTS.
    9015884898

    NA NA AMANDEEP 9068820087 NO NOT GETTING ON MAIN BOARD PROBLEM

    LOCAL MARKET NA AMANDEEP 9068820087 YES NA NA MOTOR NOT WORKING MOTOR FAULT

    LOCAL MARKET NA AMANDEEP 9068820087 YES NA NA NOT GIVING PRINT DP CONNECTOR BROKEN

    JDM POWER SOLUTION NA AMANDEEP 9068820087 NO NIKUNJ 9310459859 NOT GETTING ON COMMUNICATION + SMPS BOARD FAULT
    MEERUT
    8393887799
    Corrective Action Spare Parts Cost Amount Down Time Up Time Total Status
    Required.
    NEED TO REPLACE PROBE WITH NEW ONE. Yes 260000 112000 11.00 AM
    BUYING A REFUBRISHED PROBE WITH Machne partially functional or part ordered for that perticular call
    1 YEAR WARRANTY

    REPLACING ALL BURNT PARTS WITH NEW PARTS. YES 350000 230000 9AM Machne partially functional or part ordered for that perticular call
    WITH 1 YEAR CMC

    YES Machine down

    REPAIR YES 5PM Machne partially functional or part ordered for that perticular call

    REPLACEMENT YES Machne partially functional or part ordered for that perticular call

    REPLACED YES 140000 118000 16-Feb 22-Feb 6 DAYS MACHINE WORKING OK.
    5PM 1PM

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