Hope University College

Organizational Behavior and Development Course: MBA 521

This 30 % test is designed to the First Year and Second Year MBA Students.
By Tessema Bekele (Ph.D.), Associate Professor

Instruction: Individual Students are expected to work by themselves and submit their answers by email
to the professor. This is a test from 30% like you’ r taking in the classroom monitored by invigilators.
You are expected to work the test as an individual student as it’s practiced in the classroom. Plagiarism or
copying the work of others or working together as a group this particular test is not allowed. The
professor has his checking mechanism to validate the work of individuals to decide on grades. The
professor encourages the students to work the test on an individual basis; if the instruction is not respected
both students will get zero marks. The individual student shall submit directly his/her work or answer to
the professor, by the following email address: tessemabekele@gmail.com and make copy to W/R
Zewditu (Graduate school coordinator).

Please write your name and ID # on the top of your test paper. Put your answers under each
question. Use your own email address and send it to my email by attachment.
If you have any questions, please ask me or forward your question via W/R Zewditu email address
zewdmelk@gmail.com

1). Motivation is essentially the underlying drive of individuals to accomplish tasks and goals.
Many factors can influence employee motivation including organizational structure, the integrity
of company operations, and company culture. Explain the three job redesign options to
motivate employees and make the company productive. (6pts)
 
2).As you well know team or workforce could play a significant role and contribute to the
profitability and competitive advantages of the firm. Taking this concept; What is team
efficacy? (6 pts)
 
3). In organization voluntary behavior that violates significant organizational norms and, in doing
so, threatens the well-being of the organization or its members. As being a manager of the
company how do you address and shape employee behavior?( 6pts)
 
4). In the 21-century workplace diversity is unavoidable business culture to deal with local and
global business issues. Workplace spirituality is necessary.What is workforce spirituality
(6pts)
 
5). Many companies today use quality circles, especially when it comes to manufacturing. The
most well-known example would be Toyota, which helped to pioneer the concept decades ago.
What is a quality circle in the organization? ( 6pts).

Good Luck!