Questionnaire - “Measuring the Success of Moodle: A study at Independence Junior College”

Purpose
This research is required for the CMPS3012 MIS course at the University of Belize. This questionnaire asks for information
about how often you utilize the Learning Management System (Moodle). The data gathered will be analyzed to determine the
success of Moodle.
Please answer each question based on your use of Moodle. Your individual responses to the questionnaire will be strictly
confidential and used solely for this research.
Instructions
This is a survey, not a test; there is no right or wrong answers. Please tick the boxes to mark your answers.

1. Background Information Answers:

Please indicate your gender: Male Female

Please indicate your age: <18 19-20 21-22 23-24 >25

Please indicate what year you are currently in at Independence 1st Year 2nd Year
Junior College:
How many of your current courses utilize Moodle? None 1 2 >3

Kindly state your major/program of study on the space

provided.
Indicate your agreement with each statement by rating it from (1) strongly disagree to (7) strongly agree.
2. Moodle Information Quality Disagree -------------------------------Agree

IQ1: Moodle provides information that is exactly what you need. 1 2 3 4 5 6 7

IQ2: Moodle provides information you need at the right time. 1 2 3 4 5 6 7
IQ3: Moodle provides information that is relevant to your class. 1 2 3 4 5 6 7
IQ4: Moodle provides sufficient information. 1 2 3 4 5 6 7
IQ5: Moodle provides information that is easy to understand. 1 2 3 4 5 6 7
IQ6: Moodle provides up-to-date information. 1 2 3 4 5 6 7
3. Moodle System Quality Disagree -------------------------------Agree
SQ1: Moodle is easy to use. 1 2 3 4 5 6 7
SQ2: Moodle is user-friendly. 1 2 3 4 5 6 7
SQ3: Moodle provides interactive features between users and the system. 1 2 3 4 5 6 7

SQ4: Moodle provide high-speed information access. 1 2 3 4 5 6 7

4. Moodle Complementary Technology Quality Disagree -------------------------------Agree

CTQ1: The computer (desktop, laptop, mobile device) you normally use to
access Moodle is adequate. 1 2 3 4 5 6 7

CTQ2: The computer (desktop, laptop, mobile device) you normally use to
1 2 3 4 5 6 7
access Moodle has a fast and reliable internet connection

CTQ3: The internet you are using is very reliable for Moodle. 1 2 3 4 5 6 7

CTQ4: The software you are using on your device is adequate for Moodle. 1 2 3 4 5 6 7

5. Moodle Service Quality Disagree -------------------------------Agree

1 2 3 4 5 6 7
SV1: The I.T Department keeps Moodle software up to date.
1 2 3 4 5 6 7
SV2: When users have a problem Moodle support staff
show a sincere interest in solving it.
SV3: Moodle support staff respond promptly when students 1 2 3 4 5 6 7
have a problem.
1 2 3 4 5 6 7
SV4: Moodle Support Staff tells users when services will be performed.

6. Moodle User Satisfaction Disagree -------------------------------Agree

US1: Most students have a positive attitude or evaluation about Moodle. 1 2 3 4 5 6 7

US2: The functions of Moodle are very high. 1 2 3 4 5 6 7
US3: Moodle has met your expectations. 1 2 3 4 5 6 7
US4: You are satisfied with Moodle. 1 2 3 4 5 6 7

7. Moodle Use Never -----------------------------------Often

U1: The frequency of use with Moodle is high. 1 2 3 4 5 6 7

U2: You depend on Moodle. 1 2 3 4 5 6 7

U3: I was able to complete a task on Moodle even when there was no one
1 2 3 4 5 6 7
around to tell me what to do.
U4: I have the knowledge necessary to use Moodle. 1 2 3 4 5 6 7
8. Moodle Perceived Net Benefits Never -----------------------------------Often
NB1: Moodle helps you improve your educational performance. 1 2 3 4 5 6 7
NB2: Moodle helps students save school related cost. 1 2 3 4 5 6 7
NB3: Moodle helps you achieve your academic goals. 1 2 3 4 5 6 7
NB4: Using Moodle at Independence Junior College increases your
1 2 3 4 5 6 7
academic productivity.
NB5: Overall, using Moodle enhances your academic performance. 1 2 3 4 5 6 7

Please return this survey to the person who gave you the form. Thank you for your participation.