Professional Documents
Culture Documents
1. Overview 03
2. Entry to premises
a. Employee Entry 04
b. Visitor Entry 05
c. Commuting & Travel 06
d. Aarogya Setu App 07
e. Action Sheet 08
3. Use of PPEs 10
4. Maintaining Hygiene 11
5. Disinfection of Premises 16
9. Annexures
I. How to Clean & Disinfect 24
II. Steps of Hand Hygiene 26
III. Personal Protective Equipment (PPE) 27
IV. Employee Self Declaration Form (English / Hindi) 28
V. Visitor Questionnaire (English / Hindi) 30
Overview
In compliance with the nationwide directives issued by the Government of India, the following
handbook entails the mandated standard operating procedures for day to day activities at PLS
post its re-opening after the lockdown period. The primary purpose of this handbook is to
ensure the health and safety of PLS employees, and at the same time to facilitate a smooth
restart of plant operations.
This manual is aimed at mitigating the occurrence and spread of the disease while ensuring a
gradual gearing up to speed of business activities. These SOPs listed herein are based on the
following guidelines:
3
Entry to Premises
Employee Entry
strongly advised to
ourage any outside visitors till further notice.
third party visitation is unavoidable, the following protocol needs to be strictly adhered to:
1. All visitors, drivers etc. must have Aarogya Setu app installed and the same will be verified by our
Security Staff. Temperature check will be compulsory for visitors also (not only drivers).
2. All visitors to the premises must fill out the Visitor Questionnaire (Annexure-V) prior to
entering the premises.
3. Details of any visitor entering the premises must be communicated well in advance along
with the following details –
• Reason for the visit, and why it is unavoidable
• List of previous places visited by the visitor
• Declaration about physical symptoms of the visitor if any
• Mode of transport being used by the visitor while commuting to the premises
4. All transport vehicles should be mandatorily disinfected by the security before they are
allowed to enter the premises. Vehicle drivers have to undergo temperature checks and
report all previous places visited by them.
5. All raw material received at gate or store should be sanitized with alcohol spray or by Sodium
Hypochlorite Solution or any other suitable disinfectant. Mail and other courier deliveries to be
received at the gate itself by security and forwarded to the addressee after proper
sanitization.
6. All visitors should be wearing a mask to cover their nose and mouth (to only be removed
momentarily for identification by security). Persons not wearing a mask will not be allowed to
enter the premises.
5
Entry to Premises
Commuting & Travel
• All employees are to strictly avoid travel by public transport for the time being.
• All domestic as well as foreign travel is prohibited for the time being.
• Written permission from Director must be taken for any Inland travel in unavoidable
circumstances and the same must be undertaken with due precautions and the prevailing
law and order conditions.
• All employees are to sanitize their hands after using their vehicles.
• All employees are required to maintain social distancing after parking their vehicles and
should directly walk to their designated work areas only.
• In case of commute to/from factory by personal vehicle, it must be ensured that there is no
pillion rider in case of a two-wheeler and in case of a four-wheeler not more than 2 persons
to travel in the same vehicle. Security will refuse entry to any employee or visitor not
complying with this rule.
• Staff Vehicles, motor-cycles etc. shall be mandatorily parked at the factory gate or in a
predefined area during this period.
Entry to Premises
Aarogya Setu App
Aarogya Setu is Government of India’s mobile application to connect us, the people of India,
with health services in our combined fight against COVID-19. This app empowers us by informing
us about potential risk of infection via Bluetooth contact tracing, and equips us with self-
assessment tools and contextual advice.
It is mandatory for all employees to download and install the Aarogya Setu app on their mobile
phones. This app can be downloaded from both Play Store & App Store by scanning the QR
code shown here or from the links given below.
https://play.google.com/store/apps/details?id=nic.goi.aarogyasetu
https://apps.apple.com/in/app/aarogyasetu/id1505825357
• Self-Assessment
test for infection
mitigation Precision tracking of
the spread of
• Curated & Relevant COVID-19
Advisory
Entry to Premises
Action Sheet
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
The entry and exit Security staff will scan all Security Guard At the time Mahender Kumar
points at factory will employees through IR of entry and (HR) Will record
have mandatory thermometers before exit temperature of all
thermal scanning entering. If anyone detected employees along
with temp higher than 100.4 with attendance
degree F, will be sent back record, same sheet
home immediately and will be followed.
asked to consult doctor for
medical screening, take rest
until he/she feels well and
also bring medical screening
certificate before joining
again
Sanitizer and hand- Security staff will ensure all Security Guard At the time Mahender
washing employees washing hand of entry Kumar (HR) &
arrangements will and sanitizing before entry. Security Guard
also be made will monitor on
available at the continuous basis
entrance and all
persons are
mandatorily
required to wash
their hands and
sanitize them
before they be
allowed to enter the
premises.
All visitors will go Security staff will scan Security Guard At the time Temperature will
through thermal through IR thermometers of entry be recorded on the
scanning and will before entering. If anyone visitor slip /
also sanitize their detected with temp higher Employees will
hands before entry than 100.4-degree F, will ensure all slips
to premises. not be allowed to enter the they are signing
premises and asked to go should have
back and consult doctor for temperature on it, if
medical screening. Regular not found report
visitors can also be asked immediately to
for medical screening admin head /
certificate Mahender Kumar
(HR)
8
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
It is mandatory for Security staff will ensure all Security Guard At the time Mahender
all employees to employees having app in of entry Kumar /Admin staff
have Aarogya Setu their phones before entry. is authorized to
app and the same (with Bluetooth and carry regular,
shall be verified at location being ON) random inspection
the time of their of the Arogya Setu
entry within the app on the
factory (with personal mobile
Bluetooth and phones of any
location being ON) employee working
within the factory
premises at any
point of time in
order to check their
exposure to any
other infected
person.
Security should Use of sprinkling sanitizer Security Guard As and Mahender
ensure all Vehicles sprayer machines. when Kumar
entering the factory Use sodium hypochlorite1% required
premises are dilution
mandatorily
disinfected before
these are allowed
to enter.
Security should Motor-cycles etc. shall be Security Guard As and Mahender Kumar will
ensure all Staff and mandatorily parked outside when ensure all parked
Associates as per designated parking required vehicles in place and
Vehicles are areas will guide employees
parked at if required.
designated area in
the factory
All persons All persons will answer all Security Guard First day for HR will inspect the
( Employees and questions asked in form Employees file before start
Visitors ) attending correctly and hand over the and each (Jatish Kumar/
office are required same before entering the time for Mahender Kumar).
to fill the attached factory premises, security Visitors In case of Visitors,
Disclaimer form for will go through each form person signing the
Covid-19 provided and ensure all conditions visitor slip will
by security met to enter in office and ensure the
factory and record all forms declaration form is
in a file. filled and signed
properly
Use of PPEs
Action Sheet
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
Use of face masks As per Annexure III Part 2 All Employees Mahender
is compulsory Kumar /Admin staff
within the premises is authorized to
of PLS & carry regular,
random inspection
and report
irregularities to
HR / Admin HOD.
Wear appropriate As per Annexure III Part 1 House Keeping Monitoring will be
PPE which would In charge done by admin
include Disposable (Dinesh) team as described
rubber boots & in Annexure III
Gloves while
carrying out
cleaning and
disinfection work.
10
Maintaining Hygiene
Your mouth and nose should be covered with a mask or cloth (not hands)
while coughing or sneezing. This is extremely critical and non-adherence
of the same shall lead to disciplinary action by the management. Avoid
touching any part of your face, especially mouth, nose and eyes.
Wash your hands frequently and thoroughly with soap and water for at
least 20 seconds. Sanitize your hands frequently with an alcohol based
sanitizer.
Disinfect your working area in the morning before starting work, during the
lunch interval and in the evening before leaving from work. Do not touch
any object or surface unless absolutely necessary.
11
Office Area & Meeting Rooms
1. Each department to ensure minimum attendance daily to ensure smooth work flow.
Employees working from home should follow all guidelines formulated by the
management and department heads to ensure the same.
2. Face to face meetings should be replaced with virtual communication and teleworking
should be implemented wherever feasible. We must encourage organizing conference
calls and video calls wherever possible.
Shop Floor
1. Hand Sanitizers to be available at all stations.
2. All shop floor staff to sanitize hands at least after every 2 hours.
3. Regular sanitization and disinfecting of machines and tools to be carried out as per
standard procedure. Special emphasis to be given to those parts of the machines and
tools which are regularly touched, such as switches, handles and touch screens.
4. All employees on the shop floors to wear masks at all times. Use of disposable gloves is
encouraged especially in areas where working in close quarters with others is necessary.
Other Common Areas
1. Avoid touching washroom doors and door handles as much as possible.
2. Dry your hands preferably using the hand dryer. If using tissues, please dispose them in
the waste bin after use.
3. Maintain social distancing inside the washroom. Not more than 2 persons must be
present in the washroom at any given time.
5. Employees to have their meals in batches to avoid overcrowding inside the canteen. The
management will limit the number of persons that may be present inside the canteen at a
given time to observe social distancing of minimum 6 ft. between two persons.
6. Employees should bring their food from home. Ordering food from outside or going
outside to have food will not be allowed under any circumstances.
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
Frequent and Wash hands with soap for at All Employees All HODs to ensure
thorough hand least 20 seconds. As per
washing by Annexure II
everyone
Employees are Everyone to disinfect his All Employees Morning Self / HODs
responsible for working area with cloth and before
regular Use sodium hypochlorite1% starting
disinfection of their dilution after lunch
respective work- interval and
area. in the
evening
before
leaving from
work.
14
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
Disinfection of Premises
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
All raw material With alcohol spray or by Security Guard As and At unloading bay,
received at gate or Sodium Hypo Chlorite when Mahender Kumar
in RM store should Solution or Sodium Calcium required or Raw material in
be sanitized. Hypochlorite or by any other charge ( Mr.
suitable disinfectant. M.Kuttan) will
monitor daily
16
Protocol when employee has Symptoms
• Employee to be advised self-quarantine for a duration of 14 days and may resume work only
after submitting a certificate of fitness from the hospital or medical practitioner.
• List of all employees working with him / her to be prepared and all such employees to be
advised for medical check-up if they exhibit any adverse symptoms.
• The employee must not retrieve his / her belongings. They should be sanitized, sealed and
stored appropriately.
• List of all employees working with him / her to be prepared and all such employees to be
advised for medical check-up if they have any adverse symptoms. If such employees do
exhibit symptoms, they are to be advised self-quarantine for a duration of 14 days and may
resume work only after submitting a certificate of fitness from the hospital or medical
practitioner.
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Protocol when employee has Symptoms
Action Sheet
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
In case any Area Owner (HODs)/ Area Owner/ As and Admin in charge will
symptoms seen for Supervisors should Supervisor when consult to the
Covid-19 in any immediately isolate the required doctor and make
employee. employee and report to arrangements for
E.g.(Fever, Cold, security and transport to the
Cough, Running admin office. hospital- Jatish
Nose, Nosal Kumar & Mahender
Congetion, Aches & Singh.
Pain, Sore throat,
Diarrhea, Loss of
smell or taste)
Consultation with NA Jatish Kumar & As and NA
Doctor for Mahender Singh. when
symptoms and required
inform hospital if
required
Transportation to Through Office Vehicle or Mahender Singh. As and Jatish Kumar &
hospital Ambulance depending on when Mahender Singh.
situation required
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Education / Awareness of COVID-19
• The HODs are required to mandatorily inform the nearest Hospital in case they notice any
suspected case with symptoms of infection and also to the state helpline on the following
numbers:
• If any employee is out of ESIC coverage and is entitled to medical insurance reimbursement
from the company, the said employee must have it without fail.
• The HODs should frequently use the installed public address system (Notice Board) for
educating workers on the measures for preventing possible exposure of COVID -19, and
maintain records of the same.
• All HODs must restrict unnecessary moment of employees or wandering into zones where
they do not need to be perform their jobs.
• All doors are to be left open wherever possible. All access controls to be suspended for the
time being.
• Persons above 65 years of age, persons with comorbidities and parents of children below the
age of 5 may be encouraged to work from home.
• All employees should maintain guidelines of social distancing (6 feet) away from other
individuals at any point of time.
• All employees must strictly adhere to company policy of no use of any gutka, tobacco etc. and
spitting is strictly prohibited.
• Employees are advised to follow the self-care guidelines issued by Ministry of AYUSH for
preventive health measures and boosting immunity with special reference to Respiratory Health.
The same are given in Annexure-VI.
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19
Education / Awareness of COVID-19
Action Sheet
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
Admin Deptt. to As per company training Jatish Kumar , As and Regular records of
train the process Mahender when such training to be
housekeeping staff Singh & required maintained by
Contractor (If Mahender Singh.
Any )
Regular exercise As per company training All HODs As and Records of such
will be done by process when awareness
HODs concerned required provided to be
to educate all the maintained by
employees Mahender Singh
20
22
Protocol for other
Government Guidelines
Monitoring
Responsibility
Actions Required Procedure to be Followed Frequency Process &
for Action
Responsibility
Staggered lunch Not more than 10 tables in HODs Before start Security Officer will
timings will be canteen all 6 feet’s away depute a Guard
implemented to from each other, HODs will and monitor every
avoid all the make lunch roster for their half hour total
employees respective departments, HR presence through
gathering at the will consolidate and approve CCTV or
same time at the as per recommended inspection.
canteen. timings
Carry out a Through Physical Audit Mahender Singh Before start Will submit Audit
complete Safety report to HOD
Audit of the entire
unit before taking
up starting
activities
Run-in of rotatory As per SOPs defined Maintenance Before start Will be monitored
equipment under Team by HOD-
supervision Maintenance
Pawan Sharma
Check supply As per SOPs defined Maintenance Before Start Will be monitored
pipelines/valves/ Team by HOD-
belts for any Maintenance
residual material Pawan Sharma
and wear and tear.
Also check all the
pipelines / valves
for obstructions/
pressure levels.
Ensure all As per SOPs defined Maintenance Before Start Will be monitored
pressure, Team by HOD-
temperature Maintenance
gauges are Pawan Sharma
functional
21
23
Monitoring
Procedure to be Responsibility
Actions Required Frequency Process &
Followed for Action
Responsibility
All HODs will ensure Workers involved in All HODs Before start NA
presence of multi dealing with hazardous
skilled and expert material must be skilled
workers. and experienced in the
field.
22
Monitoring
Procedure to be Responsibility
Actions Required Frequency Process &
Followed for Action
Responsibility
Check the storage Workers involved in Mr. Vishal Before Start By physical
building for any signs dealing with hazardous inspection/
of distress and material must be skilled Pawan Sharma
damage to the roof. and experienced in the
field.
Hand sanitizing All to be checked and Mahender Kumar Before Start By physical
stations installed in Refilled Daily in morning inspection/ Jatish
office premises Kumar
(especially at the
entry) and near high
contact surfaces.
Nodal officer and NA Mahender Kumar As and Provide guidance
team will deal with all when to deal with
emergency required situation/ Jatish
conditions, whenever Kumar
required.
All employees should (6 feet) away from other All Employees Daily Jatish Kumar /
maintain guidelines of individuals at any point of Mahender
social distancing time Kumar / Pawan
Sharma
23
Annexure I How to Clean & Disinfect
• 70% Alcohol can be used to wipe down surfaces where the use of bleach is not suitable, or any
other disinfectants found to be effective against coronavirus may be used as per
manufacturer’s instructions
• Always use freshly prepared 1% sodium hypochlorite.
• Do not use disinfectants spray on potentially highly contaminated areas (such as toilet bowl or
surrounding surfaces) as it may create splashes which can further spread the virus.
• To prevent cross contamination, discard cleaning material made of cloth (mop and wiping
cloth) in appropriate bags after cleaning and disinfecting. Wear new pair of gloves and fasten
the bag.
• Disinfect all cleaning equipment after use and before using in other area
• Disinfect buckets by soaking in bleach solution or rinse in hot water
Sodium hypochlorite – liquid bleach 3.5% 1 part bleach to 2.5 parts water
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27
Area Procedure
Outdoor areas Outdoor areas have less risk then indoor areas due to air currents
and exposure to sunlight. These include platforms, Lawn, roads, etc.
Cleaning and disinfection efforts should be targeted to frequently
touched/contaminated surfaces as already detailed above.
Staff and Associate’s Sanitary workers must use separate set of cleaning equipment for
toilets toilets (mops, nylon scrubber) and separate set for sink and
commode). They should always wear disposable protective gloves
while cleaning a toilet.
Area Agents / Toilet cleaner Procedure
Toilet pot/ commode Sodium hypochlorite 1% • Inside of toilet pot/commode:
Detergent Scrub with the recommended
Soap powder / long handle agents and the long handle
angular brush angular brush.
• Outside: clean with
recommended agents; use a
scrubber.
Lid/ commode Nylon scrubber and soap • Wet and scrub with soap
powder/detergent powder and the nylon
1% Sodium Hypochlorite scrubber inside and outside.
• Wipe with 1% Sodium
Hypochlorite
Toilet floor Soap powder /detergent and • Scrub floor with soap powder
scrubbing brush/nylon broom and the scrubbing brush
1% Sodium Hypochlorite • Wash with water
• Use sodium hypochlorite1%
dilution
Sink Soap powder / detergent and • Scrub with the nylon scrubber.
nylon scrubber • Wipe with 1% sodium
1% Sodium Hypochlorite hypochlorite
Showers area / Taps Warm/ water Detergent • Thoroughly scrub the
and fittings Powder Nylon Scrubber floors/tiles with warm water
1% Sodium Hypochlorite / 70% and detergent
alcohol • Wipe over taps and fittings
with a damp cloth and
detergent.
• Care should be taken to clean
the underside of taps and
fittings.
• Wipe with 1% sodium
hypochlorite/ 70% alcohol
Soap dispensers Detergent and water • Should be cleaned daily with
detergent and water and
dried.
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Annexure Steps of Hand Hygiene
II
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29
Personal Protective
Annexure III Equipment Pioneer in Lifting Solutions
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31
Annexure IV For Employees
Pioneer in Lifting Solutions
Let’s Prevent and be safe. Due to the ongoing and rapidly changing situation with the
Coronavirus (COVID-19), all employees of PLS are required to fill-out the following details:
Name: Name:
1. Have you or any of your friends or family members travelled to or got in touch with anyone
who has travelled to any foreign country since February 1st 2020?
Yes No
3. Have you or your friend’s / family members had any of the following symptoms in the past
15 days?
• Temperature rising above 98.6 F
Yes No
• Cough
Yes No
• Respiratory Problem/difficulty in breathing
Yes No
• Worsening of general physical conditions
Yes No
3.1 Have you or your friend’s / family members had any of the following symptoms in the
past 15 days?
4. Are you suffering from any health conditions listed below? (Please encircle)
• Diabetes
• Hypertension
• Lung Disease
• Heart Disease
• None of the Above
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Annexure IV For Employees
Pioneer in Lifting Solutions
Page 1 of 2
32
5. I hereby undertake to inform that in the next few days if I or any of my friend’s/ family
members have any symptoms related to "Coronavirus - Covid 19", the company can carry
out further checks with the people I met.
I will also follow all the procedures designed by the Govt. / Company in this regard and
take utmost care of:
• Personal Hygiene – Sanitizing Hands, cleaning of my work area and surrounding area
• Providing my body temperature daily to designated staff
• Maintaining guidelines of social distancing (6 feet) away from other individuals at any
point of time.
• Be vigilant and help management by informing about any individual having any
symptoms mentioned above.
Date: Signature:
Page 2 of 2
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Annexure V For Visitors
Pioneer in Lifting Solutions
The safety of our employees, supplier partners, customers, families and visitors remain PLS
priority. As the coronavirus disease 2019 (COVID-19) outbreak continues to evolve and
spreads globally, PLS Management and Security are monitoring the situation closely and will
periodically update company guidelines based on current recommendations from the Govt. of
India, State Govt. of Uttar Pradesh and the World Health Organization. Only business critical
visitors are permitted at this time.
To prevent the spread of COVID-19 and reduce the potential risk of exposure to our workforce
and visitors, we are conducting a simple screening questionnaire. Your participation is
important to help us take precautionary measures to protect you and everyone in this building.
Thank you for your time.
1. Have you or any of your friends or family members travelled to or got in touch with anyone
who has travelled to any foreign country since February 1st 2020?
Yes No
3. Have you or your friend’s / family members had any of the following symptoms in the past
15 days?
• Temperature rising above 98.6 F
Yes No
• Cough
Yes No
• Respiratory Problem/difficulty in breathing
Yes No
• Worsening of general physical conditions
Yes No
3.1 Have you or your friend’s / family members had any of the following symptoms in the
past 15 days?
Page 1 of 2
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35
Annexure V For Visitors
4. Are you suffering from any health conditions listed below? (Please encircle)
• Diabetes
• Hypertension
• Lung Disease
• Heart Disease
• None of the Above
I hereby declare that I am in good health, and have not been in contact of any person infected
with COVID-19 / Corona virus or even with someone who has been recently travelled to any
foreign country. I also hereby undertake to inform PLS if I develop any symptoms related to
"Coronavirus – COVID-19" in the future, so that the company can carry out further checks with
the persons I interacted with at PLS.
Date: Signature:
Page 2 of 2
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As we continue to observe the spread of the
COVID-19 pandemic, we are bound to be
filled with feelings of concern and Stay Safe.
uncertainty. But at the same time, we are
confident that if we take the necessary
strong steps to navigate this unchartered
Stay Healthy.
territory, we can together stand by each
other and stay safe during this difficult
period.
Stay Positive.
We believe that each one of us has the
ability to demonstrate the strength and
determination needed to inspire ourselves
and others around us.
The Management
Pearey Lall & Sons (E.P.) Pvt. Ltd.
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Pioneer in Lifting Solutions