Conversation with Joomag

Started on June 12, 2020 at 02:18 PM America/Los_Angeles time PDT (GMT-0700)

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02:18 PM | Abbie from Joomag: Hi Vincent 👋,

Thanks for signing up - let me know if you have any questions.
In the meantime, I’d love to learn more about what you’re hoping to accomplish
with our product and if I can help in any way. 
Would a quick call (https://meetings.hubspot.com/a-wilson1) 📞 work for you?

Thanks,
Abbie

02:20 PM | Vincent Deodath Bang'ara: how do i see it on my site right?

02:21 PM | Chris from Joomag: Hey Vincent,

This is Chris from Joomag. Would you mind elaborating more on that?

02:22 PM | Vincent Deodath Bang'ara: yes, but is still converting..

02:22 PM | Chris from Joomag: Could you please, refresh your browser? 

02:23 PM | Vincent Deodath Bang'ara: i do, but lookes the same

02:23 PM | Chris from Joomag: In that case, let me pass this to the Customer Care
Department to assist you accordingly. 

02:25 PM | Mary from Joomag: Hi there this is Mary. 

I will review the message now and answer you back. 

02:25 PM | Vincent Deodath Bang'ara: okay, but i have a message here "pages are
exceeded, are out the plan"

02:26 PM | Mary from Joomag: Can I please have a screenshot to visualize what you
are referring to? 

02:43 PM | Vincent Deodath Bang'ara: thanks, i self tried hard somehow i have
reached to embed code, already copied to my site and is visible

02:44 PM | Vincent Deodath Bang'ara: but? users are abled to download anymore?

02:45 PM | Vincent Deodath Bang'ara: users i mean site visitors

02:48 PM | Mary from Joomag: If you want your readers to download your
publications, I am afraid it won't be possible with Playground subscription plan of
the account you have now.
Such feature is only available with higher plans. Would you be interested in
upgrading your account? 

02:58 PM | Vincent Deodath Bang'ara: no i dont want, am sorry but the subscribers
is upond joomag or me?

03:03 PM | Mary from Joomag: I am afraid your message is not clear to me. Can you
please clarify it? 

03:12 PM | Vincent Deodath Bang'ara: i chosen subscribers to fill in the form

first, then-after they could read a publication for free, my question is, such
subscribers' email identities are upon the joomag project or my site visitor???
03:20 PM | Lydia from Joomag: Hello!
Lydia is here stepping in for Mary.
Let me check your conversation with my colleague and assist you.

03:22 PM | Vincent Deodath Bang'ara: due to a little concept that i have, i want to
know somehow in order to discriminating correct.

03:27 PM | Lydia from Joomag: I see that you have enabled free mandatory
subscription for your publication.
When readers subscribe to the content, their e-mail addresses will appear in your
Joomag account CRM, those contacts are only being collected in Joomag.

Does this answer your question?

I'm sorry, for the double clarification. I don't really understand what you mean by
saying whether the subscribers are "upon your site visitors".

03:36 PM | Vincent Deodath Bang'ara: [Image "image.png"]

03:37 PM | Vincent Deodath Bang'ara: yes, you answered correct, tanks.

03:38 PM | Vincent Deodath Bang'ara: i was thinking, i'll managing them through my
email

03:43 PM | Lydia from Joomag: I see. No, you cannot manage the e-mail addresses. If
they decide to subscribe, their e-mail addresses will appear into your CRM
immediately.
Also, we have possibility of Zapier integration between Joomag and MailChimp, for
example.
But that feature is also available with higher plans.

Would you like to discuss your publishing goals with one of our Account Executives?

03:45 PM | Vincent Deodath Bang'ara: yes i could like to know how it works

03:48 PM | Lydia from Joomag: Okay.

In that case I will pass the case to one of our Account Executives.
They will contact you via e-mail at the beginning of the upcoming week at
vdux95@gmail.com.

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Exported from Joomag on June 12, 2020 at 03:49 PM America/Los_Angeles time PDT
(GMT-0700)