Salesforce Operations

Post Covid Lockdown

Red Orange Green Methodology

Lockdown may continue

impacting field work Zones to be classified basis MoHFW,
Government of India
Field work with high
Should be in line with State Government
safety precautions
regulations.

Field work with Field work to resume in the Green and

safety precautions Orange Zones post lockdown*

* Subject to government directives

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Safeguarding Self

* Safety First
* Masks * Sanitizer * Hand Gloves

* Employee Awareness
* Reading material for employees

* Official Travel for all across field staff

* Travel to Ex & Outstations is restricted and need based with written
permission from line manager
* Use Personal vehicle for travel
* No Pillion Riding on Motorcycle
* There is no change in Travel Policy
* If traveling, please follow the travel guidelines as applicable to your zone
(Ref. to Govt. Circulars)

* Joint Field Work

* No more than one manager will accompany field colleague for
Joint Field work

* Guidelines for Field Work

* Social distancing norms as per Government guidelines
* Schedule calls during non-peak hours

* Safety Measures
* No Handshakes, do traditional Namaste
* Always wear Face masks
* Use hand sanitizers frequently

* Guidelines for Doctor Visits & Hospitals

* DO NOT VISIT COVID isolation wards & Hospitals with such wards
* Respect and follow Hospital / Clinic / HCP guidelines in to-to
* Doctor visit with Permission from Doctor
* Speak to Hospital authorities and enter the hospitals with their permission

SUBMIT DAILY CALL REPORTS (DCR) IN EMFORCE ON DAILY BASIS

Line managers are expected to be in touch with employees on daily basis.

They will update the HO on daily basis
Safeguarding Others

* Follow MoHFW guidelines (https://www.mohfw.gov.in/)

* Download Arogya Setu App
* Use Masks, Gloves while interacting with Doctors / Chemists / Stockists
* Use hand sanitizers frequently
* No in-person Team Meetings till further notice
* Virtual Calls with HCPs who discourage physical visits
* Follow Government guidelines

Safeguarding Business

* Visit HCPs, Stockists, Chemists and Pharmacies

* Make our products available
* Book orders in sufficient quantities to take care of supplies till situation normalizes
* Make sure our products are stored and supplied as per storage guidelines
* Please stay away from cash transactions between Stockists / Chemists / Pharmacies /
Dispensaries