Systems Procedure OPOP 078

Rev. 001
Control Room Call Out Procedure
Page 1 of 4

Responsible Department: ORE PRODUCTION OPEN PIT

A. PURPOSE:
The purpose of this document is to ensure the effective co-ordination of mining activities in the open
pit, and effectively and timely call-out personnel required to perform tasks beyond the capabilities of
the personnel on duty.

This procedure will explain the roles and responsibilities and methods to be followed in
conducting control room and call out procedure

B. SCOPE:
This procedure applies to the following:
 Control room operators
 This procedure excludes the following:

C. DOCUMENT OWNER:
OPOP review panel

D. REVIEW TEAM:
 OPOP review panel
 Fulltime Health and Safety Steward

E. APPROVED BY:
Signature / Signature / Signature Date / Date / Date
Production Manager MCC
Signature / Signature / Signature Date / Date / Date

Signature / Signature / Signature Date / Date / Date

MCC Area Manager
Signature / Signature / Signature Date / Date / Date

F. AUTHORISED BY:
Signature / Signature / Signature Date / Date / Date
Mine Manager
Signature / Signature / Signature Date / Date / Date

An uncontrolled copy of this document (without original stamp and signature of process owner) is only valid for the day of
Monday, 04 February 2013
 Systems Procedure OPOP 078

Rev. 001
Control Room Call Out Procedure
Page 2 of 4

Responsible Department: ORE PRODUCTION OPEN PIT

1. PROCESS FLOW:
N/A

2. DESCRIPTION OF PROCESS:

A production delay is any machine breakdown, accident, incident, process, instruction, procedure or
occurrence that results in stoppage of or slowing down the production process.

2.1 Dispatch

2.1.1 Control room must always be manned (24 hours/day, 7 days a week) by an operator,

2.1.2 Dispatch foreman will ensure

 Effective dispatching of the MCC production fleet to maximize ore production and waste
stripping.
 Co-ordination of shift start-up to reduce production delays.
 Notify the Open Pit Operations if needed, for lightning and blasting evacuation.
 Notify the Engineering Department of any Plant breakdowns.
 Notify the Area Manager, Project Manager, Production Manager, Engineering Manager, Safety
Manager and all relevant personnel in the event of an accident/incident.
 To communicate hourly the shovel dig rates to the Production Foreman on shift.
 Communicate with Grade Controllers to ensure correct creation and booking of blast
parameters for proper reconciliation of blocks.
 Report any Dispatch defects.
 Ensure good housekeeping at the Control room as per job description.
 Report slow feed to the Crusher and any breakdowns as per reporting line up.
 Compliance of GET sop.
 Update shift change reports and production remarks at the end of the shift.
 Updating of the Crusher report hourly.
 access point mobile trailers are moved to a safe location at least 30 minutes prior to the blast,
and be returned 30 minutes after the blast (danger of fly rocks causing damage).
 In the event of an accident/incident or breakdown, the reporting line up needs to be followed
accordingly. See appendix 1

2.2 Drilling Dispatchers

Control Room Dispatchers

2.2.1 Supply face plan and drill notes to the Drilling Foreman on shift
2.2.2 Ensure speedy start-up of shift and reduce drilling delays
2.2.3 Plan and execute timely filling of drill rigs with diesel and water in conjunction with the drilling
supervisor
2.2.4 Communicate to Line Drilling Operations the normal working hours, and any extended
breakdowns.

An uncontrolled copy of this document (without original stamp and signature of process owner) is only valid for the day of
Monday, 04 February 2013
 Systems Procedure OPOP 078

Rev. 001
Control Room Call Out Procedure
Page 3 of 4

Responsible Department: ORE PRODUCTION OPEN PIT

2.2.5 In the event of an accident/incident or breakdown, the reporting line up needs to be followed
accordingly. See appendix 1
2.2.6 Report any Dispatch defects
2.2.7 Hourly Production sms report to relevant people
2.2.8 Update daily Drill reports and shift change reports

3 RESPONSIBILITIES:
3.2 Control Room Administrator

3.2.1 Ensuring full utilization of Dispatch system

3.2.2 Produce production reports (Daily, Weekly and Monthly)

3.2.3 Use of management systems

3.2.4 Communication of Control Room issues relating to Safety and Production

3.2.5 Solve production issues related to him, and communicate extended production delays to
Management

3.2.6 Ensure adherence to the GET SOP.

3.2.7 Ensure proper training of Dispatchers

3.2.8 Ensure that the Dispatch Foreman complies with their roles and responsibilities

4 COMPLIANCE EVALUATION:
 Internal and External Audits will monitor the procedure and its compliance.

5 REVISION RECORD:

Record of Changes
Date Revision Changes made to this revision
2010-01-15 00 Original Document
Procedure due for review, procedure transferred to system
2012-11-29 01
procedure template

An uncontrolled copy of this document (without original stamp and signature of process owner) is only valid for the day of
Monday, 04 February 2013
 Systems Procedure OPOP 078

Rev. 001
Control Room Call Out Procedure
Page 4 of 4

Responsible Department: ORE PRODUCTION OPEN PIT

6 SUPPORTING DOCUMENTS:
Type of Record Owner Location Protection Retrieval Retention Disposal

7 TRAINING RECORDS:
Name & Surname Coy No. Occupation Signature Date

An uncontrolled copy of this document (without original stamp and signature of process owner) is only valid for the day of
Monday, 04 February 2013