Building Professionalism in project management.

TM
Project Management Institute
Headquarters
14 Campus Blvd., Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647
E-mail: pmihq@pmi.org, Internet: www.pmi.org

Name for correspondence from PMI:

Prefix First Name Middle Name
Mr. Rajib
Last Name Suffix
Das
Preferred Phone Number Preferred E-mail Address
91 9689878461 dasrajib@hotmail.com
Contact Information (Home):
Address Line 1
55 River Drive South Apt 909
Address Line 2

Address Line 3

City State/Providence/Territory Zip/Postal Code

Jersey City NJ 07310
Country
United States
Contact Information (Work):
Address Line 1
RMZ Westend,. DP Road, Aundh
Address Line 2

Address Line 3

City State/Providence/Territory Zip/Postal Code

Pune Maharashtra 411007
Country
India

Name as it should appear on your Certificate:

Name on Certificate
Rajib Das

Person: #2220234/Application: #2336964 Page 1 of 7 Generated: 26 Jul 2014

Building Professionalism in project management. TM
Project Management Institute
Headquarters
14 Campus Blvd., Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647
E-mail: pmihq@pmi.org, Internet: www.pmi.org

Attained Education:
Highest level of education attained Year degree was awarded PMI Accredited?
Bachelors 1994 No
Name of High School, College, or University
Prafulla Chandra College under University of Calcutta
Program Name

Address Line 1
23/49, Gariahat Road (South)
Address Line 2

Address Line 3

City State/Providence/Territory Zip/Postal Code

Kolkata West Bengal 700029
Country
India
FieldOfStudy
Finance

Project Management Experiences:

Team Leader coordinator: OVERVIEW
Started Through
May 2009 Aug 2009
Project Role Primary Industry
Manager IT/Software

Person: #2220234/Application: #2336964 Page 2 of 7 Generated: 26 Jul 2014

Building Professionalism in project management. TM
Project Management Institute
Headquarters
14 Campus Blvd., Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647
E-mail: pmihq@pmi.org, Internet: www.pmi.org

Team Leader coordinator: ORGANIZATION DETAILS

Job Title
Duty Manager
Organization Name
Convergys India Services
Address Line 1
Convergys India Services
Address Line 2
RMZ Westend,
Address Line 3
D.P. Road Aundh
City State/Providence/Territory Zip/Postal Code
Pune Maharashtra 411027
Country
India
Phone Number
91 020 56055200
Contact Name
Muslim Poonawala
Contact Relationship
Manager/Director
Contact E-mail Contact Phone Number
Muslim.G.Poonawala@convergys.com 91 9923767646

Team Leader coordinator: PROJECT DETAILS

Initiating the Project Planning the Project Executing the Project Controlling and Closing the Project
Monitoring the Project

20.00 24.00 300.00 58.00 18.00

Description
Yellow Belt Six Sigma Project to Build High Performance team starting 6th May 2009
Worked as the Team Leader coordinator to identify Identified:Data from Trainers and Communication
from May to August 2009 reveal that the targets and averages were not met . Identified the outliers in
the team using Cause Effect Matrix Ishikawa/fishbone analysis Worked with communication
trainers ,techleads, constant feedbacks to get the engineers back on track with helping them keep track of
goals ,time management .The project completed on 27th August 2009.

Person: #2220234/Application: #2336964 Page 3 of 7 Generated: 26 Jul 2014

Building Professionalism in project management. TM
Project Management Institute
Headquarters
14 Campus Blvd., Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647
E-mail: pmihq@pmi.org, Internet: www.pmi.org

Duty Manager NA Process: OVERVIEW

Started Through
Sep 2009 Aug 2011
Project Role Primary Industry
Supervisor IT/Software
Duty Manager NA Process: ORGANIZATION DETAILS
Job Title
Duty Manager
Organization Name
Convergys India Services
Address Line 1
Convergys India Services
Address Line 2
RMZ Westend,
Address Line 3
D.P. Road Aundh
City State/Providence/Territory Zip/Postal Code
Pune Maharashtra 411027
Country
India
Phone Number
91 020 56055200
Contact Name
Muslim Poonawala
Contact Relationship
Manager/Director
Contact E-mail Contact Phone Number
Muslim.G.Poonawala@convergys.com 91 020 9923767646

Person: #2220234/Application: #2336964 Page 4 of 7 Generated: 26 Jul 2014

Building Professionalism in project management. TM
Project Management Institute
Headquarters
14 Campus Blvd., Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647
E-mail: pmihq@pmi.org, Internet: www.pmi.org

Duty Manager NA Process: PROJECT DETAILS

Initiating the Project Planning the Project Executing the Project Controlling and Closing the Project
Monitoring the Project

10.00 20.00 1,440.00 1,080.00 10.00

Description
Worked as a superviser Floor Lead to coordinate activities between different teams
Successfully reorganized the Business Analysts team to drive higher levels of engagement with business
unit stakeholders and cross skilling.
Identified opportunities to reduce SLA time and meet the same thus
Performance Management of team members making them identify goals
Scripting a Team Vision & Alignment to Organizational Goals Overseeing Intra-city &
Inter-departmental co-ordination

Duty Manager 24X7 Process: OVERVIEW

Started Through
Sep 2011 Jul 2013
Project Role Primary Industry
Supervisor IT/Software

Person: #2220234/Application: #2336964 Page 5 of 7 Generated: 26 Jul 2014

Building Professionalism in project management. TM
Project Management Institute
Headquarters
14 Campus Blvd., Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647
E-mail: pmihq@pmi.org, Internet: www.pmi.org

Duty Manager 24X7 Process: ORGANIZATION DETAILS

Job Title
Duty Manager APAC,24X7 Process
Organization Name
Convergys India Services
Address Line 1
Convergys India Services
Address Line 2
RMZ Westend,
Address Line 3
D.P. Road Aundh
City State/Providence/Territory Zip/Postal Code
Pune Maharashtra 411027
Country
India
Phone Number
91 020 56055200
Contact Name
Sarju Bakaya
Contact Relationship
Manager/Director
Contact E-mail Contact Phone Number
sarju.bakaya@convergys.com 91 020 9545501309

Duty Manager 24X7 Process: PROJECT DETAILS

Initiating the Project Planning the Project Executing the Project Controlling and Closing the Project
Monitoring the Project

12.00 18.00 1,320.00 1,040.00 10.00

Description
Duty Manager for the 24X7 APAC team overlooking and leading, mentoring & monitoring the
performance of team members to ensure efficiency in process operations and meeting of individual &
group targets.?
Serving as a point of contact for the clients for escalations.
Preparing various monthly MIS reports pertaining to process / productivity.
Framing work direction for associates after thorough assessment of their capabilities.
Involved in on floor co-ordination
Setting out quality standards for various operational areas

Person: #2220234/Application: #2336964 Page 6 of 7 Generated: 26 Jul 2014

Building Professionalism in project management. TM
Project Management Institute
Headquarters
14 Campus Blvd., Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647
E-mail: pmihq@pmi.org, Internet: www.pmi.org

Project Management Education:

SCRUM Master: EDUCATION COURSE
Title
SCRUM Master
Institution
SCRUM Alliance
Started Ended Hours
May 2014 May 2014 18.00
CAPM Online Training: EDUCATION COURSE
Title
CAPM Online Training
Institution
Simplilearn
Started Ended Hours
Jun 2014 Jun 2014 18.00

Person: #2220234/Application: #2336964 Page 7 of 7 Generated: 26 Jul 2014