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British Journal of Management, Vol.

18, 63–77 (2007)


DOI: 10.1111/j.1467-8551.2006.00487.x

The Ethics of Management Research:


An Exploratory Content Analysis
Emma Bell and Alan Bryman*
School of Business and Management, Queen Mary, University of London, Mile End Road, London E1 4NS,
and Management Centre, University of Leicester, University Road, Leicester LE1 7RH
Corresponding author email: e.bell@qmul.ac.uk

Management academics have tended to rely on ethics codes developed by social


researchers in related fields to inform their research practice. The point of this paper is
to question whether this remains a viable approach in the current climate that is
characterized by a significant increase in ethical regulation across the social sciences.
We suggest that management researchers face ethical issues of a different nature to
those most frequently confronted by other social science researchers, and argue for
more explicit acknowledgement of contextual factors involved in management research.
An exploratory analysis of the content of ethics codes formulated by nine social
scientific associations is undertaken to identify the main ethical principles they cover
and to analyse their underlying ethical tone. Drawing attention to the principle of
reciprocity, which is found in very few codes, we suggest that an ethics code could be
used to formulate new ways of thinking about management research relationships.
Despite the risk that ethics codes may encourage instrumental compliance with minimal
ethical obligations, we suggest they also have the potential to reflect a more aspirational
agenda. The development of an ethics code for management research should therefore
be seen as a potentially worthwhile project.

Introduction codes of ethics beyond guidelines that relate to


relationships with students (Kleiner and Maury,
Although management researchers have taken 1997).
considerable interest in the codes of ethics used The Academy of Management has played a
by other professional groupings to regulate their role in fostering the development of ethical
behaviour, including accountants (Jakubowski awareness amongst business school faculty (see
et al., 2002), business associations (Tucker Antonacopoulou, 2002) but, as we shall demon-
Stathakopolous, 1999), public relations (Huang, strate in this article, this code of conduct is
2001) and marketing executives (Akaah, 1997; limited, in the sense that it provides little detailed
O’Boyle and Lyndon, 1992) far less attention has explanation of ethical issues.1 Management
been devoted to the role of ethics in the conduct researchers have also tended to rely on ethical
of management research. It has been suggested
that business schools are not equipping their 1
Since the final version of this paper was accepted the
students with the skills or sensitivity needed to Academy of Management has announced changes
address ethical issues (Collins, 2000) and that this (December 2005) to its Code of Ethics that reflect a
failure is in part a result of the lack of ethical shift towards ethical standards that are enforceable
practice among university faculties who rely on through an adjudication process, but because of the
timing of these changes it is beyond the scope of this
self-regulation and self-monitoring, which can paper to comment on them. Full details can be found at:
prove inadequate (Cabral-Cardoso, 2004). More- http://www.aomonline.org/aom.asp?id 5 14&page_id 5
over, few business schools have developed formal 235

r 2006 British Academy of Management


64 Bell and Bryman

frameworks developed by social researchers in might not be to the unitary goals of an institution
related disciplines such as psychology or sociol- or to an overarching academic profession’ (Stiles,
ogy, or by organizations such as the Market 2004, p. 169). Similarly, in the USA, Dotterweich
Research Society. This should not be surprising, and Garrison (1998) have shown that academic
since management research has consistently researchers in business are likely to have widely
drawn on techniques and practices established differing perceptions and attitudes regarding
in other social sciences because it is a relatively ethical or unethical behaviour in the conduct of
nascent field of study (Czarniawska-Joerges, research. As management researchers ourselves,
1992) and an applied subject (Tranfield and we are a part of this community. Our interest in
Starkey, 1998) that crosses established disciplin- this subject is therefore shaped by our own
ary boundaries (Knights and Willmott, 1997). research experiences and our professional values,
However, the point of this article is to question which are informed by an affiliation to critical
whether management researchers can continue to management studies (Fournier and Grey, 2000).
rely on this approach in the context of increased re- The arguments we make in the latter part of this
gulation of social research, and to consider whether article reflect these affiliations.
there are certain ethical issues that are affected by The article is structured as follows. We begin
the specific context of management research. by contextualizing our discussion in relation to
We begin from the proposition that manage- the recent widespread attention to research ethics
ment research can be understood as a community in social research, setting out some of our central
of practice (Wenger, 2000) that relies on commit- concerns which lead us to conclude that this topic
ment to a specific domain or body of knowledge is worthy of systematic analysis and debate. We
for its development. Following Tight (2004), we then present a content analysis of nine ethics
suggest that the concept of communities of codes used in social research, using this to draw
practice provides an alternative to more tradi- attention to the ethical issues that might be
tional concepts of career, culture, profession and generally applied to social research and to
discipline (Becher, 1989) that have been used distinguish these from issues that may be specific
to study academic groupings. By participating to the management research community. The
in a given community, members define what focus here is on issues which are discursively
constitutes competence in a particular context constructed as ‘ethical’ rather than on the
(Lave and Wenger, 1991). In order to develop underlying theoretical assumptions concerning
communities of practice rely on denoting ‘a set of morality that inform their construction, which
socially defined ways of doings things in a specific may contain teleological, deontological, virtue,
domain’ (Wenger, McDermott and Snyder, 2002, social construct or relational ethics elements. For
p. 38). This definition of competence, involving a a more theoretical review of the moral debates
sense of joint enterprise, mutual engagement on surrounding management and social research and
issues of common interest and the production of how they impact on critical research practice, see
a shared repertoire of communal resources to Payne (2000).
which members have access and are able to use
appropriately, contains an ethical dimension.
This is to define ethics as integral to every aspect Current debates surrounding research
of management research rather than as a ethics
consideration to be taken into account in the
exception, such as when researching sensitive Although this article is fundamentally about
topics (Lee and Renzetti, 1990), or using con- ethics codes, it has to be borne in mind that
troversial methods such as covert observation. ethical issues connect with other contexts within
However, management research is not a single which ethical oversight occurs, such as research
community of practice; instead it consists of ethics committees (or institutional review boards)
multiple, overlapping communities, each with its and research governance frameworks. In the UK
own sense of joint enterprise, mutuality and at the time of writing, ethical review in relation to
shared repertoire. Hence it has been noted that in social research is in a state of some flux because
the UK, management academics are a relatively of the introduction of new regulatory mechan-
fractured grouping ‘whose strongest allegiances isms at university and state levels. The first
The Ethics of Management Research 65

milestone in these changes involved the publica- qualitative research, in particular, more difficult,
tion in 2001 of the Research Governance Frame- because the regimes are predicated upon a model
work for Health and Social Care by the UK of the research process that is insensitive to a
Department of Health (2005 – second edition). more flexible, open-ended research strategy (for
This framework can be viewed as an attempt to example, Truman, 2003; Webster et al., 2004;
institutionalize ethical decision-making to a Wiles, Heath and Crow, 2005). Similar concerns
greater extent than has formerly been the case. have emanated from North America (Lincoln
Its focus on health and social care may make it and Tierney, 2004; van den Hoonard, 2001).
seem of limited relevance to readers of this Lincoln and Tierney (2004, p. 222), for example,
journal, but given that some management re- note that institutional review boards have rejected
searchers seek to conduct investigations in some qualitative research projects for being
organizations with responsibilities for health unscientific and ungeneralizable. To the extent
and social care and that it is ‘offered as a model that assessments of quality become intertwined
for the governance of research in other areas with ethical considerations, the deployment of
where poor practice could have a direct impact traditional scientific criteria can easily result in
on the health or well-being of the public’ qualitative research proposals being deemed un-
(paragraph 1.3), its ramifications may turn out ethical. Thus, ethics codes of the kind that are the
to be greater than is immediately apparent. The focus of this article can become enmeshed in
second milestone in the development of ethical broader research governance contexts that may
oversight regimes in the UK involves the extend the influence of ethical criteria.
Economic and Social Research Council (ESRC), The adoption of social research ethics codes in
the major funding body for UK social science recent decades is widespread. It reflects what
research, which recently commissioned the devel- Harris (2000, p. 298) terms ‘the globalisation of
opment of a Research Ethics Framework for ethics’ whereby the ethical agenda ‘is increasingly
Social Scientists (Economic and Social Research set . . . by national and international ethics
Council, 2005). From 2006, the ESRC will only committees, conventions, protocols and the like’.
provide funding to institutions that satisfy the The rise of research ethics codes is suggested to be
framework. Developments such as these are because like other occupational groups, academic
likely to give rise to ethical governance régimes researchers have sought to become recognized as
that will be less ‘light touch’ in orientation than professionals (Graham, 2004). In addition, rela-
current structures (Kent et al., 2002, 2.1). tionships in the university formerly based on trust
There is growing consternation about the have been replaced by those defined in terms of
implications of these kinds of developments for accountability (Prichard, 2000). The concern with
the possible bureaucratization of research ethics ethics may also be stimulated by pressures on
and the limitations that this might impose on the academic researchers who are driven by the need
actual conduct of research (e.g. Truman, 2003). to make a contribution earlier in their careers
This is particularly striking when some of the partly in order to gain a permanent university
details of what is regarded as ethically suspect are post (Wilson, 1997). This may encourage un-
examined. Thus, the Framework for Health and ethical research practices such as multiple pub-
Social Care includes as ethical issues: research lishing of virtually identical articles, or certain
participants should be involved in all phases of authors not being fairly credited. Lastly, as
the research process; research that duplicates universities are compelled to seek a greater
other research or which is not of high quality proportion of research funding from the market-
is unethical; and unjustified delay to research place rather than the state, this raises ethical
is unethical. While many would agree that, issues which universities have few mechanisms to
for example, it is undesirable for research to deal with (Daly, 2004).
be anything less than of high quality or to An example of how the commercialization of
be delayed, that such transgressions should be funding has affected management research can be
regarded as unethical points to a degree of seen in the controversy surrounding the decision
overspill in what is regarded as ethically proble- of Nottingham University in 2000 to accept
matic. Furthermore, there is a feeling that the d3.8 million from British American Tobacco to
imposition of many ethics frameworks makes set up the International Centre for Corporate
66 Bell and Bryman

Social Responsibility. This decision prompted a researcher autonomy that formal regulation is
medical research team involved in cancer research suggested to pose. This stems from the idea
to leave, despite the university’s claim that money that managerialism threatens the values that
used to fund the centre would be completely are central to the formation of academic identity
separate from any area of activity related to (Prichard, 2000). Increased ethical regulation
cancer research (Tysome, 2001). Pressure towards is seen by some as evidence of an attack on
the formalization of ethics also stems from academic independence, and ethical frame-
requirements for social researchers to demonstrate works are regarded as regulatory mechanisms
ethical awareness. This comes from a variety of that reflect the deprofessionalization of aca-
sources, including funding bodies and university demics. At a time when in the UK context,
ethics committees, as well as initiatives that seek to academic researchers are being held to account
encompass all socio-economic research, such as through teaching and research assessment ex-
the RESPECT project, part of the European ercises that can be construed as indicative of a
Commission’s Information Society Technologies lack of trust in academics to do their jobs pro-
Programme, which aims to develop common perly, the application of an ethics code could be
ethical standards for all European Commission- interpreted as a further indication of the absence
funded projects. Another example is the Missen- of trust and as an indicator of deprofessionaliza-
den Code,2 produced by the Missenden Centre for tion. However, this argument runs counter to the
the Development of Higher Education, which notion that ethical frameworks are a prerequisite
aims to address the challenges posed by increased for the establishment of a professional grouping
commercialization and shifts in the sources of (Abbott, 1983). This would suggest that an ethics
research funding. The Council for Industry and code has the potential to enhance the reputation
Higher Education (CIHE) is also actively en- of management research by enhancing the
couraging universities to develop institutional professional status of its members. The question
policies and procedures to ensure ethical beha- of whether an ethics code would contribute
viour in the context of rising external pressures towards the professionalization or deprofessio-
from funders, policymakers and students (Council nalization of management research is thus likely
for Industry and Higher Education, 2005). to be the subject of ongoing debate.
Graham (2004) argues that the formulation of The idea that ethical issues can be dealt with by
ethics codes is fundamentally flawed because it the individual researcher without recourse to
relies on the consensus of the profession that the guidelines or a framework is problematic because
code seeks to regulate. In order to achieve it assumes that researchers are aware of what
consensus under conditions of moral disagree- constitutes an ethical issue and also that they are
ment, the code’s authors are forced to settle on prepared to regulate their own behaviour in
the ‘highest common factor’, leading to the accordance with what they believe to be right in
production of guidelines that consist of principles a given situation (Collins, 2000). This assumes a
so abstract or uncontentious that they fail to give high degree of individual responsibility and it is
guidance. Furedi (2002) suggests that universities hard to imagine, given the limited emphasis on
have developed an obsession with research ethics ethical issues in much postgraduate research
driven by risk assessment and a fear of litigation training, that many novice researchers are ade-
that leads them to act more conservatively than quately prepared for such a task. There is also a
the law requires, being more concerned with the problem with continuing to rely on ethical guide-
reputation of the university than with the ideals lines from other disciplines, since it is inconsistent
of research. He is particularly critical of uni- to hold a position that argues against a code of
versity research ethics committees, seeing them as ethics for management research while simulta-
a bureaucratic device that threatens academic neously advocating that management researchers
freedom to pursue research. should be guided by the ethics codes of their uni-
Another argument against the adoption of versities or a related discipline. Furthermore, the
ethics codes relates to the perceived threat to practice of relying on general social scientific guide-
lines does not consider the possibility that manage-
2
http://www.missendencentre.co.uk/Ethics_report.pdf ment researchers tend to face different types of
(accessed 20 October 2005). ethical situations from other social researchers.
The Ethics of Management Research 67

The current position of the management through their entrepreneurial activities (Barnett,
research community regarding codes of ethics 2003; Warner and Palfreyman, 2001).
contains a series of complex issues about which
there is little consensus. The increased emphasis
Power relations
on ethics in social research means that manage-
ment researchers are likely to face pressure to Another contextual factor that affects manage-
adopt an ethics code as a means of regulating ment researchers differently from other social
their conduct. One way in which this discussion scientists stems from their engagements with
might progress is through systematic analysis of powerful individuals and organizations. One of
social research ethics codes to ascertain the the main purposes of ethical regulation in social
underlying principles that govern their usage. research is to protect vulnerable research parti-
This analysis could then inform discussion about cipants from exploitation and potential harm,
the purpose of ethics codes in relation to mana- which might result from their involvement in the
gement research. We begin the next section by research process (Hagan, 1986). The burden of
setting out some of the main ethical challenges responsibility for ensuring informed consent to
in management research, before analysing the research participation rests with the researcher
content of ethics codes used in social research to even though the extent to which participants can
consider whether these could inform the develop- ever be fully informed of the demands and uses of
ment of an ethics code in management research. research is questionable (Sin, 2005). The principle
of informed consent can be traced to the forma-
tion of the Nuremburg Code, which has informed
Ethics and management research subsequent ethics codes and human rights trea-
tises throughout the world. The Nuremberg Code
Conflicts of interest and affiliation bias
represented an attempt to formulate a universal
There are grounds for thinking that, when natural law standard for human experimentation.
compared to researchers in similar fields, man- Its importance stemmed from the appalling
agement researchers are particularly susceptible nature of the atrocities that stimulated its forma-
to conflicts of interest and affiliation bias. In all tion, and the desire of Nuremberg Trial judges to
areas of scientific study it is recognized that go beyond charging and convicting individual
affiliations, particularly those related to funding, doctors in paving the way for a reconstituted
have the potential to influence the way that moral vision (Katz, 1992). At the heart of the
research issues are defined and findings pre- code is the principle of informed consent, which
sented. In fields such as medical research, it is a forms the basis for ensuring the protection of
condition of publication that researchers must vulnerable people.
state any potential conflicts of interest so that According to Grodin (1992), the code was
their affiliations can be taken into account when written ‘in response to the act of a scientific and
reviewing the findings of a given study (Murphy, medical community out of control, it is [there-
2001). However, it is rare for affiliations to fore] not surprising that voluntary informed
be declared in the reviewing or publication of consent was its critical centrepiece and the pro-
management research, despite the widespread tection of human subjects its paramount concern’
practice of researchers engaging in management (1992, p. 122). However, this strong pronounce-
consultancy in areas related to their academic ment on the rights of research subjects was
study. In addition, it is unusual for the adoption almost immediately undermined by later codes,
of joint research and consultancy roles to be seen which isolated the Nazi experiments, treating
as anything other than an advantage to the them as a barbaric aberration that could not
community, leading to greater congruence be- occur elsewhere in the Western world. The
tween practitioner and researcher concerns Nuremberg Code was therefore superseded by
(Gummesson, 2000). In the UK, the expectation the Declaration of Helsinki,3 which sought to
placed upon management researchers to engage balance the interests of the subject against the
in such activities only looks set to increase as need for scientific research. Despite these mod-
universities seek to align themselves more closely
3
with a model of hard capitalism (Thrift, 1998) Latest revised version published 1989.
68 Bell and Bryman

ifications, the protection of human subjects cipants working collaboratively to solve a pro-
through informed consent remains a fundamental blem. It is therefore not always possible to fully
principle in most ethics codes in the social as well inform participants of the precise nature of the
as biological sciences. study in advance of experiments in action. Some
In psychological research, power relations tend approaches to qualitative research, such as
to favour the researcher who is often a profes- grounded theory, promote an open-ended style
sional psychologist carrying out research on their that allows new lines of enquiry to emerge in the
own patients (Brown, 1997). In education, course of the research process (Glaser and
research participants are often children who are Strauss, 1968). Similarly, if the researcher is an
at a power disadvantage relative to those who are employee in the research setting (Coghlan, 2001)
carrying out the studies. The question for it may be difficult for participants to distinguish
management researchers is whether the principle between these dual roles when consenting to their
of informed consent is an appropriate mechanism involvement in a study. Network studies also
for dealing with the ethical implications of rela- tend to blur the boundaries between individual
tionships with research participants in this field of consent and non-participation because the non-
study. There are undoubtedly some instances participation of one individual does not necessa-
when it is, such as when university students are rily mean that they will not be included in the
asked to participate in research (e.g. Lucas, study, since they may feature as a result of their
1997). However, unlike many other social re- inclusion in other participants’ network maps
searchers, the relationships between management (Borgatti and Molina, 2003). It is therefore more
researchers and their participants are often appropriate to adopt a reflexive engagement with
characterized by a power imbalance that favours the issue of informed consent, recognizing the
the research subject rather than the researcher. fluid and ever-changing nature of consent rather
Managers, especially those who are senior, tend than seeing it as achievable by getting partici-
to have a high social status and an ability to wield pants to sign a consent form or gaining approval
power in the organizational setting by defining from a research ethics committee (Sin, 2005).
access boundaries and setting expectations re-
garding output from which they may benefit.
Harm, wrongdoing and risk
Management researchers are often in a weaker
bargaining position, from which they must secure It may also be suggested that management
consent by offering something in exchange (Gur- researchers are more likely to wrong, rather than
ney, 1985). The principle of informed consent can harm, research participants and this should be
make it difficult to gain understanding of groups taken into account when formulating ethical
that do not want to be studied, such as business principles. Cassell (1982) proposes a continuum
and government élites (Galliher, 1982) even if it through which to distinguish between the possi-
may be argued that it is in the interests of public bilities of harm and wrongdoing that can result
accountability that such groups should be studied. from research. In the biomedical sciences the
Organizations are also powerful in determining possibility and magnitude of physical or psycho-
what may be considered to be a legitimate focus of logical harm that can be felt by research subjects
study, by employing systematic screening devices is considered to be greatest. In social research, the
that ensure their protection from the effects of possibility of harm is arguably considerably less,
research. This can be observed in relation to the but social scientists still have the capacity to
increasing tendency for companies to ask research- wrong research participants. Cassell’s definition
ers to sign confidentiality agreements restricting of wrong in this context draws on Immanuel
what information can be disclosed about them. Kant’s notion of the categorical imperative,
A further difficulty stems from the fact that involving the unconditional moral obligation to
certain types of research, such as action research preserve the dignity, humanity and values of
(Eden and Huxham, 1996), make it impossible to others. Wrongdoing in research thus involves a
obtain informed consent in advance of research failure to treat research participants as important
activity being undertaken. This is because the in themselves, researchers instead viewing them
methodology relies on a process of ongoing as a means to an end. One of the most infamous
reflective practice involving researcher and parti- instances of wrongdoing involves Milgram’s
The Ethics of Management Research 69

(1963) obedience experiments. Research partici- Confidentiality and anonymity


pants may have been willing to participate in the
Like other social scientists, management re-
studies, but Cassell argues that Milgram wronged
searchers face increasing pressure to protect the
them by ‘exposing them to a possibility of
confidentiality and anonymity of research parti-
unwanted and unasked-for self knowledge’ (Cas-
cipants in order to avoid harmful effects such as
sell, 1982, p. 21). Covert research is another area
victimization. For example, in notes to contribu-
where contemporary sensibilities concerning the
tors to the journal Work, Employment and
need to respect the dignity of others have led to a
Society authors are informed that they are
decline in use of these methods. Although covert
required to protect the identity of research
methods were never common and were only ever
participants by ‘using pseudonyms’ and ‘remov-
considered ethically justifiable in certain circum-
ing any information leading to identification of
stances to do with the sensitive nature of the topic
any of the individuals described in the study’.4
or the inaccessibility of the social group, one can
Although confidentiality and anonymity are
hardly imagine studies such as Dalton’s (1959)
often treated as overlapping concepts, there are
investigation into unofficial reward being ap-
important differences between them; confidenti-
proved by a university ethics committee today.
ality relates to the protection of information
Like other areas of social research, manage-
supplied by research participants from other
ment research has become increasingly subject to
parties whereas anonymity involves protecting
assessments of harm and wrongdoing in relation
the identity of an individual or organization
to research participants. New ethical frameworks
by concealing their names or other identifying
such as the one produced by the Economic and
information. The protection of anonymity is a
Social Research Council (2005) tend to conflate
particular issue for management research because
harm with risk, saying that both must be
it is not clear from many ethics codes whether this
‘minimised’ (section 3.2.5). This is problematic
ethical principle applies to the organization as
because it increases the burden of responsibility
well as individual research participants. If the
upon researchers to assess any possibility of harm
organizational identity must also be concealed
that might derive from the research in advance of
this has far reaching implications since many
the study. Although this is undoubtedly desir-
business school case studies rely on revealing the
able, the possibility of removing all potential risk
identity of the organization as a means of
of harm is clearly unrealizable. Under the new
confirming it as an illustration of realistic
ESRC framework researchers are also required to
practice. The universal requirement to protect
‘consider potential harm to respondents’ organi-
the identity of individual research participants
sations or businesses as a result of the work’
also has implications for the type of research that
(section 3.2.5). This seems to invite a view of the
can be done and the way findings are dissemi-
organization as having the status of a corporate
nated. An argument can be made for the lesser
person and thus having similar rights of protec-
protection of the identity of certain individuals
tion to the individual. However, the conse-
such as company leaders and politicians because
quences of harming an organization are not the
their roles necessarily take them into the public
same as the consequences of harming a person,
domain. There may also be instances where
since the former cannot experience physical or
research participants do not wish to remain
psychological injury in the same way. Bakan
anonymous because making their identity explicit
(2004) has argued that the legal status of the
is an important way of retaining ownership of
modern corporation has resulted in the creation
their stories (Grinyer, 2002). On the other hand,
of an entity that cannot take responsibility for its
protecting the anonymity of individual research
actions. One might therefore reasonably argue
participants might enable the study of unofficial
that organizations should not be protected from
or illegal forms of organization.
harm in the same way as individuals. Paradoxi-
cally, if taken to the extreme, this requirement 4
might prevent a social science researcher from From ‘instructions and forms’ under guidelines for
contributors, Work, Employment and Society via Scholar
revealing unethical practices within an organiza- One Manuscript Central at
tion because to do so might cause the organiza- http://mc.manuscriptcentral. com/bsa/wes (accessed 20
tion harm. October 2005).
70 Bell and Bryman

Many types of qualitative research do not This would enable other members of the manage-
enable anonymity during the data-collection ment research community, practitioners and
stage: for example, in network studies the society generally to take this into account when
researcher must know who the respondent is in evaluating research findings. We also suggest that
order to analyse their relationships with other power relations in both directions need to be
respondents (Borgatti and Molina, 2003). The considered, both to protect the rights of research
need for individual anonymity also has implica- participants and to ensure that the interests of
tions for what can be revealed about an researchers are represented, and therefore, the
organization. In a single ethnographic case study principle of informed consent needs to be
it is extremely difficult to protect the identity of interpreted flexibly. Third, judgements of the risk
individual research participants unless a signifi- of wrongful or harmful treatment of research
cant amount of detail relating to the organization participants and organizations must be balanced
is changed. In some cases there may be a sound against the need for research that challenges or
legal reason for making the organization uni- undermines the interests of powerful élites in
dentifiable, to protect the researcher, their management and business. Fourth, an overly
employing university and the publisher from prescriptive requirement towards the protection
legal action (see Cavendish, 1982). Even so, it is of confidentiality and anonymity in management
not unusual for members of an organization to research could undermine the ability to conduct
take up findings following publication and ask meaningful management research. Our final
sensitive questions concerning the source of point is that the rise of stricter ethical governance
information (Parker, 2000). However, sometimes régimes increases the need for management
the meaning of a case cannot adequately be researchers to consider factors specific to their
conveyed without reference to its identifying research context and to develop ethical guidelines
features, including geographical location, corpo- that take account of these.
rate history and brand image. Such issues also
give rise to ethical difficulties over whether data
deriving from such a case can be deposited in Content analysis of social research
data archives for subsequent secondary analysis. ethics codes
To summarize our argument so far, we suggest
that management researchers have a responsi- Analysis of nine well-known ethics codes pro-
bility to declare affiliations or potential conflicts duced by academic social research associations in
of interest, including those relating to manage- the UK and USA was conducted to identify
ment consultancy that have a commercial value, common themes and differences between them
or any private business interests that may (see Table 1). Codes were selected on the basis
potentially influence the outcomes of research. that they dealt with ethical issues in research,

Table 1. Social research ethics codes

Authors Title Last revised/made Acronym Approximate


effective Word counta

British Psychological Society Code of Conduct, Ethical 2000 BPS 22,100


Principles and Guidelines
Social Research Association Ethical Guidelines 2003 SRA 16,300
American Psychological Association Ethical Principals of Psychologists 2003 APA 9,800
and Code of Conduct
American Sociological Association Code of Ethics 2005 ASA 7,300
Market Research Society Code of Conduct 1999b MRS 6,700
British Sociological Association Statement of Ethical Practice 2002 BSA 5,300
Association of Social Anthropologists of Ethical Guidelines 1999 ASAnth 4,000
UK and Commonwealth
Academy of Management Code of Ethical Conduct no date given AOM 3,300
American Anthropological Association Code of Ethics 1998 AAA 2,800

Notes: aExcluding list of contents and appendices; bCurrently undergoing major revision.
The Ethics of Management Research 71

although most also contained guidance relating focuses mainly on the third level of this schema,
to other aspects of the professional’s role, which is where most of the content of the codes is
including client relationships. The codes varied located. However, on the basis of this analysis,
greatly in detail, complexity and length. Simply observations about the general ethical tone of the
counting the number of words in each code gives codes can be made. Eleven categories of ethical
an indication of these differences in sophistica- principles were identified. These are listed below
tion; the psychological associations and SRA with a brief definition of each.
producing the longest and most detailed codes,
Harm to participants – the potential to cause
the codes formulated by anthropological associa-
harm through the research process and the
tions and AOM being the shortest and least
need to ensure physical and psychological well-
detailed. Codes also addressed ethical issues
being either of research participants, the
associated with the specific kind of context in
researcher, or others.
which their practitioners operate. For example,
Dignity – the requirement to respect the dignity
codes used by social anthropologists were espe-
of research participants, researchers or others
cially sensitive to cultural issues. One of the
and avoid causing discomfort or anxiety.
difficulties in the analysis stemmed from the fact
Informed consent – the need to ensure the fully
that all the codes tend to rely on each other,
informed consent of research participants.
drawing on and acknowledging other codes
Privacy – the need to protect privacy of
and sometimes replicating their exact wording.
research subjects or avoid invasions of privacy.
This internal cycle of reproduction makes it
Confidentiality – the requirement to ensure
impossible to tell the original source of an idea
confidentiality of research data whether relat-
or recommendation.
ing to individuals, groups or organizations.
The full text of each document was open coded
Anonymity – the protection of anonymity of
with the aid of the qualitative analysis software
individuals or organizations.
program NVivo to discern the meaning implied
Deception – the potential for deception through
by each statement, as well as to note the
the research process, either through lies or
frequency of occurrence of key terms. Four levels
behaviour that is misleading.
of specificity were used in the analysis. At the
Affiliation – the need to declare any profes-
most general level, we analysed the ethical tone
sional or personal affiliations that may have
implied by the code. This involved distinguishing
influenced the research, including conflicts of
the extent to which an imperative (through
interest and sponsorship, including informa-
the setting of standards) or an advisory tone
tion about where funding for the research has
(through the identification of issues) was adopted
come from.
within the text. At the second level we looked for
Honesty and transparency – the need for
content that indicated the ethical values under-
openness and honesty in communicating in-
pinning the guidance offered in the code. These
formation about the research to all interested
values were not always specific to the practice of
parties, including the need for trust.
research and incorporated other aspects of
Reciprocity – the idea that the research should
member role and identity, such as professional-
be of mutual benefit to researcher and partici-
ism and wider moral obligations. At the third
pants or that some form of collaboration or
level we focused on specific ethical principles in
active participation should be involved.
the form of guidelines, rules or precepts for the
Misrepresentation – the need to avoid mislead-
conduct of research including avoidance of harm,
ing, misunderstanding, misrepresenting or false
informed consent and lack of deception. At the
reporting of research findings.
fourth level we considered specific research
practices, such as covert research and dissemina- Table 2 shows the number of codes that
tion of findings. From our initial analysis we referred to each principle, either recommending
derived a series of emergent categories that were it (e.g. informed consent) or warning against it
used to content analyse the data. We checked for (e.g. harm to participants). Since our method of
inter-coder consistency in interpreting the cate- coding was qualitative rather than quantitative
gories used to code each ethical principle by we were looking for statements which clearly
comparing our coding of the data. This analysis conveyed the principle, rather than merely
72 Bell and Bryman

Table 2. Ethical principles in the codes principle while others include only a couple of
Ethical principle Occurrence of principle
sentences. It is important to realize that noting
in codes (9 5 total) the inclusion of a principle does not enable us to
reflect the degree of emphasis placed upon it. The
Harm to participants 9 tendency for eight of the eleven principles to
Informed consent 9
Anonymity 9
achieve universal or near universal reference
Dignity 8 is probably a reflection of two things. First, there
Privacy 8 is a widespread recognition of the importance
Confidentiality 8 and significance of certain ethical precepts in
Affiliation 8 social research, which is reflected in the fact
Honesty and transparency 8
Deception 7 that discussions of ethics invariably revolve
Misrepresentation 5 around similar principles. An indication of this
Reciprocity 3 consensus is that there has been remarkably little
change in the substance of these debates in the
last 20 to 30 years (Bryman and Bell, 2003).
Second, because the various organizations that
counting occurrences of words such as ‘dignity’ produce the codes draw on other social research
or ‘honesty’. This meant that some codes, such codes and in some cases use almost exactly the
as AOM, which presented terms in a list, but same wording, the issues covered are bound to be
sometimes did not give any guidance as to how closely related.
they should be interpreted, were not understood It is also important to appreciate the relation-
as having dealt with the principle. As this table ship between ethical principles mentioned in the
shows, certain principles are either universal codes and the ethical tone implied by their
across all codes (harm to participants, anonymity wording, the latter subtly affecting interpretation
and informed consent) or are nearly so. As of the principle. Codes were analysed to discern
regards the latter, dignity, privacy, confidential- whether an imperative or an advisory tone was
ity, affiliation, honesty and transparency are being conveyed (see Table 3). As this shows, the
mentioned in all but one code. However, some ASAnth adopts a predominantly imperative tone,
codes contain several paragraphs on a particular emphasizing the importance of obtaining the

Table 3. Ethical tone of the codes

Tone Examples

Imperative: Research is ‘Most anthropologists would maintain that their paramount obligation is to their research
evaluated according to participants and that when there is conflict, the interests and rights of those studied should come
identifiable standards that first.’ [ASAnth]
should not be violated. ‘Although sociologists, like other researchers are committed to the advancement of knowledge, that
goal does not, of itself, provide an entitlement to override the rights of others.’ [BSA]
‘For ethical reasons, some areas of human experience and behaviour may be beyond the reach of
experiment, observation or other form of psychological investigation.’ [BPS]
‘[Researchers] have no special entitlement to study all phenomena. The advancement of knowledge
and the pursuit of information are not themselves sufficient justifications for overriding other social
and cultural values.’ [SRA]
Advisory: Research is ‘Researchers should carefully weigh the gains achieved against the cost in human dignity.’ [AOM]
evaluated in terms of ‘Researchers should avoid interviewing at inappropriate or inconvenient times. They should also
whether it achieves a desired avoid the use of unnecessarily long interviews; and the asking of personal questions which may
purpose and violations of a worry or annoy Respondents, unless the information is essential to the purposes of the study and
principle may be justified if the reasons for needing it are explained to the Respondent.’ [MRS]
the end justifies the means. ‘Despite the paramount importance of consent, sociologists may seek waivers of this standard when
(1) the research involves no more than minimal risk for research participants, and (2) the research
could not practicably be carried out were informed consent to be required.’ [ASA]
‘In some cases, where the public interest dictates otherwise and particularly where power is being
abused, obligations of trust and protection may weigh less heavily. Nevertheless, these obligations
should not be discarded lightly.’ [BSA]
The Ethics of Management Research 73

fully informed consent of research participants in obtain essential data’. Most of the codes recom-
all cases. Others, such as the BSA and the SRA, mend that participants be informed retrospec-
are more advisory in tone, suggesting an inten- tively about the aims, rationale and outcomes of
tion to raise awareness of ethical issues rather the procedure. The exclusion of the possibility of
than to provide strict guidelines that researchers covert research from anthropological codes con-
must not contravene. Although a predominantly firms their more imperative tone in contrast to
ethical tone could usually be identified in each the advisory tone adopted in sociological and
code, in some instances a different tone was psychological codes.
adopted in different parts of the same code when
dealing with specific principles. Overall, as might
be expected, advisory statements were more Reciprocity as an ethical principle in
frequent than imperatives but there was con- management research
siderable variation in how advisory statements
were used to influence the meaning of ethical Although there are some commonalities between
principles in the codes. The advisory tone implied the ethics codes, concerning for example the
by the AOM code is extremely general, making principle of informed consent that is deemed rele-
no reference to specific ethical principles that vant to all social and scientific research involving
might be affected by this. Such a general advisory human subjects, there is considerable variation
tone almost defeats the purpose of an ethical in the way that the codes deal with other ethical
code, apart from its possible symbolic or principles. For example, few codes address
decorative value, as it implies that any principle the issue of power relations, which affects the
can legitimately be violated if the gains are principle of informed consent and requires
considered great enough. However, in all other interpretation of the moral precept in specific
codes mention is made of specific principles to circumstances. In this context, it is interesting
which an advisory tone is being applied. For to note that the AOM code, the only one in
example, the SRA code adopts an advisory tone our sample that relates specifically to the study
in relation to the principle of dignity while the of management, is the least detailed in its
ASA is advisory in its approach to the principle explanation of key terms such as dignity and
of avoiding risk to participants, advocating lack honesty, and it made no mention of misrepre-
of informed consent only when the risk to sentation or reciprocity. The last of these omis-
participants is deemed to be low. The BSA code sions is particularly interesting because one
is the only one to advise that research is based on possible implication of the ‘central goal’ of
assessment of the advantage for the majority reciprocity is that research participants should
through the notion of ‘public interest’. be involved, not as subjects of study but as
At the level of practice, statements about collaborators in all aspects of an investigation;
covert research also provide a useful indicator this would have significant implications for the
of the tone implied by the codes. The only codes study of management.
that did not mention covert research at all were Only one ethics code – that of the ASAnth –
AOM and AAA, while the MRS code only made explicit reference to reciprocity, stating: ‘As
discusses covert interviewing. All the rest provide far as is possible anthropologists should try and
guidelines concerning the conditions in which the involve the people being studied in the planning
need for informed consent might be dispensed and execution of research projects’. Management
with, apart from the ASAnth, which states that researchers may therefore be able to learn from
anthropologists should never use their profes- the history of ethics codes in anthropology (Pels,
sional role as a ‘cover for clandestine research or 1999), where the desire for professional autono-
activities’. Typical of these recommendations is my from research sponsors provided the initial
the suggestion that covert research can only be motivation for establishment of a code of ethics
justified where there is no other way of collecting in the 1960s and 1970s, stimulating codification
the data. For example, the BSA leaves the door of the principle that an anthropologist’s primary
open to the possibility of covert research, even responsibility was to the people studied. It is also
though it states this should only be resorted to interesting to reflect upon the situation facing
when it is ‘impossible to use other methods to researchers in the fields of social work and social
74 Bell and Bryman

care in the UK. As regards the former, while participants’ (section 2.2.5), along with informed
there is an association of social workers (British consent and similar principles, but also declares:
Association of Social Workers), there is no
association of researchers in this field. None- Relevant service users and carers or their represen-
theless, there have been some moves recently in tative groups should be involved wherever possible
the direction of formulating a code of ethics for in the design, conduct, analysis and reporting of
social work researchers (Butler, 2002). In for- research. (Department of Health, 2005, p. 7)
mulating a code, Butler (2002) argues that it
needs to be consistent with the ethics of social While there is something of a gap between the
work as well as with ethical principles associated endorsement of such a principle and the achieve-
with social research more generally. Conse- ment of the emancipatory goals outlined above
quently, the resulting proposed code not only that are of interest to critical management
embraces such traditional principles as informed researchers, the commitment to involving users
consent and minimizing harm to participants, but in social care and social work research is of
also includes the following: considerable relevance. In the case of Butler’s
(2002) analysis of social work research, this would
certainly seem to be a prerequisite of an emanci-
Social work and social care researchers should seek
to promote emancipatory research and work patory position. Insofar as an ethics code might
together with disempowered groups, individuals be considered appropriate for management re-
and communities to devise, articulate and to search, the path currently being followed by
achieve research agendas that respect fundamental researchers in neighbouring disciplines is relevant
human rights and which aim towards social justice. in pointing to the possible need for involvement of
(Butler, 2002, p. 245) a variety of constituencies in the research process.

Such a position, with its emphasis on participa-


tion and emancipatory research, is consistent Implications
with the ethical goals of critical management
research that are founded on a moral commit- This article has analysed the content of ethics
ment to expose the power relations around which codes used in social research to discern simila-
organizational life is woven. Yet despite the rities and differences in the way they deal with
commitment of critical researchers to greater specific ethical principles, highlighting the influ-
methodological reflexivity (Fournier and Grey, ence of tone in determining how these principles
2000), ethical considerations are largely over- are interpreted. Although these codes contain
looked in critical management research (Wray- ethical principles that are common to all social
Bliss, 2003). An ethics code for critical manage- research, we have argued that management
ment research might seek to incorporate a research takes place in a context that requires
commitment to making research relationships specific consideration, and this cannot be
more equal through the notion of reciprocity. achieved through reliance on codes developed
The research relationship could be characte- for use in other social scientific disciplines alone.
rized as a mutually beneficial exchange between The importance of an ethics code for manage-
researcher and participants who recognize each ment research is made greater by current
other as moral beings and enforce on each other concerns about the ethics of social research
adherence to an agreed upon set of moral norms practice. The emergence of ethical governance
(Wax, 1982). regimes that seek to expand the definition of
However, the principle of reciprocity is more or ethics by incorporating judgements of research
less entirely absent from the nine ethical codes in quality, integrity and efficiency, in addition to
our sample, with the exception of the Association dealing with more conventional ethical issues
of Social Anthropologists guidelines, which make means that the need for explicit recognition of
the brief reference quoted above. In contrast, the ethical issues is greater than ever so that as a
Research Governance Framework for Health and community we are in a position to influence this
Social Care not only sets out the importance of agenda in a way which continues to allow for
the ‘dignity, rights, safety and well-being of diversity within our field.
The Ethics of Management Research 75

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Emma Bell is Senior Lecturer in Organisation Studies at Queen Mary, University of London. Her
research interests are in critical spirituality, the social construction of time, and managerial
discourses related to learning. She has recently co-authored a book with Alan Bryman, Business
Research Methods (Oxford University Press, 2003) and has written about qualitative research
methods and organizational ethnography.

Alan Bryman is Professor of Organisational and Social Research, Management Centre, University
of Leicester. His main research interests lie in research methodology, leadership, organizational
analysis and Disneyization. He is author or co-author of many books, including: Quantity and
Quality in Social Research (Routledge, 1988), Charisma and Leadership in Organizations (Sage,
1992), Social Research Methods (Oxford University Press, 2004), Business Research Methods
(Oxford University Press, 2003), and Disneyization of Society (Sage, 2004). He is co-editor
of The SAGE Encyclopedia of Social Science Research Methods (2003).

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