Mazoon College

AY2019/2020, Semester2

MINGT325

"The expert for training"

ID Name
1514953 Fatma Mansoor Al-Sharji.
1524739 Majeeda ali Al-Battashi.
1515204 Asmahan Yaqoob Al-Fori.
1918038 Asma Nagim Al-Kasbi.
1515279 Marwah Nasib Aldaan
1515154 Asma Salim Al-Amri

Content Beg

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 S.NO Content Beg NO
1 Introduction 3
1.1 mission 4
1.2 Vision 4
1.3 SWOT Analysis 4,5
1.4 Start-up cost 5
2 Enterprise Financing 6
Option
3 Organization plan 6,7
4 Organization structure 8
5 Salaries 9,10
6 Financial plan 10
6.1 salaries forecasting 10,11
6.2 Income Statement 12
6.3 Balance Sheet 13

7 Conclusion 14
8 References 15

1. Introduction:

Our project is setting up a centre for qualifying and training the house assistants, "those who
are employed to help do housework". Usually those workers come without experience, and

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sometimes they don’t know anything about their job and what are their rights and duties
toward their job. The aim of this project is to obtain training for the house assistants in
different areas depending on the nature of their work and they can choose the courses such as;
cooking, cleaning, child and elderly care. Also, the training teach them their rights and duties
expected by the house owner which helps to preserve the rights of both parties.

The target groups are; Families who depend on the house assistants in their homes, and they
are not few in number. (Large numbers of families depend on assistants to do the house work,
especially those who are employers and spend most of their time at work). This project will
not cost us much money but it will cost effort.

How will we reach people? By contracting with recruitment offices, So that when the house
assistants arrives, the office suggests to the employer to train their employees/assistants with
us. What will attract the customer to us? The price of our courses will not be expensive and
the training period will not exceed 3 days for each course, also the trainer will be from the
same nationality of worker which that will make them understand the information and learn
easier and faster.

1.1 Vision:

To become pioneers in house assistants training in the GCC.

1.2 Mission:

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 Our mission is to provide a training options for house assistants in order to have a greater
productivity and higher quality.

1.3 Goals of objective:

1. Provide development opportunities that enhance housemaids, skills and abilities.

2. Reducing the conflict between house-assistants and houseowners.

3. Reducing the accumulation of house -assistants in offices.

4. Provide a solid enterprise that clients will always think about whenever they are
thinking about developing theses house-assistants skills.

1.4 SWOT analysis :

Strength:
 New idea where our project is unique and
there are no other option for the clients.
 Provision of multiple services.
 Affordable and competitive pricing.
 Highly qualified staff.
 The strategic location, where there are large
number of residents.
Weaknesses:
There are no such weaknesses that can harm the
success of our project.
 The weak point may be in the time and
effort that will take to train the trainers.
 The lack of access to a different location in
Oman.

Opportunities:
 Few competitors in the market.
 Utilize the client’s confidence and
satisfaction to develop and expand.
 The service required by the community.
Threats:
 Some government legal restrictions – to get
the government’s permission for the
company may cause some disturbance.
 The emergence of new competitors.

Goals:

1. Reducing the conflict between assistants employed and employers/houseowners.

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 2. Reducing the accumulation of house assistants in offices.
3. Provide development opportunities that enhance house assistant’s skills and abilities.
4. Provide a solid enterprise that clients will always think about whenever they are
thinking about developing their assistant’s skills.

1.5 Start-up Cost:

Particular Amount(OMR)
Assets
Furniture 1160
Equipment 2130
Municipality license 200
Total Assets 3490
Pre-paid expenses
Recruiting trainers 4000
Salaries 710
Rent 430
Total Expenses 5140
Total 8630

2) sources of capital:
capital Amount Interest rate Years Requirement

Bank Muscat 8700 11% 8 years -Business Plan.

-Owners information.
-Request later.
-Commercial register.
-Mortgage.
-Financial statement.
Alraffd Fund 8700 2.5% 4 years -To commit to full time project
management.
-the age must be no less than 18 years
old and no more than 55 years old.
-To provide job opportunities for the
national workforce according to the
omanization system in force at the
ministry of Manpower
Ahli Bank 8700 5.5% 8 years -The salary must not be less than 500
OR.if working in a company and the
company must be registered.
-The salary must not be less than 325
OR if working in a government.

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 -The borrower should not exceed 50
years of age.
NBO 8700 7.9% 6 years -Accept the required benefit.
-Salary transfer to the to the bank .
-Not delaying payment for more than
a month.

-So we prefer to take the loan from (Alraffd Fund) because interest rate of it is least and we
interest about their great special features.

3/Marketing plan:
Marketing Mix:
Product:

Most of products and services in the centre provides training and qualification for Domestic
workers In various aspects such as the basics of cooking and caring for the elderly and
children, we also offer first aid and cleaning courses and we can provide additional services
according to the person’s desire. In our centre we offer training how to cook, health care and
first aid.

Prices:
All products and services the center provides help domestic workers to get experience in a
short time with low prices. The prices of our products and services start from 20 to 35.And
our prices are reasonable and accessible to all. So that the cooking is 40 Omani Rials, and the
children care 35 Omani Rials, and for those who wish to join first aid courses,20 Omani
Rials. All these services are provided within 3 days.

Services Price Duration

Cooking training 40RO 3 days
Children care 35RO 3 days
First and courses 20RO 3 days

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Place:
First we selected two places in Muscat by preparing the residents for the "AL-koud /AL-
Mabelah" places where we chose these places for number of reasons. It has the largest
population, the rental price is reasonable, and as it makes it easier for the consumer to reach
us.

Promotion:
First we will use the media to post such as "twitter, Instagram and WhatsApp" to create
awareness among the target . Where we will provide contact number where it will be easier
for them to contact us. As the conversation is easier cheaper and a form of announcing a
training and rehabilitation institute. Our goal is to create an educational environment for
female workers.

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Receptionist: Trainers:
Salary: 150 Salary: 130
Experience: At least Experience::four years .
two year as
Skills: Strong
receptionist.
Communication Skills,
Skills: Fluency in enthusiasm for Learning,
written and spoken time commitment.
English, Verbal
&Written
communication skills,
technology
adaptability,
organization.

Cleaners:
Salary:80 OR
Experience: it doesn’t
matter, but prefer
working in this field at
least 1 year.
Skills: can speak
English and know how
to use cleaning
devices.

5. salaries:

(year 2021)
Job title Number of the experience Salary (2021) Monthly yearly
employees
Receptionist 1 2 years 150 150 1800

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 Trainers 4 4 years 130 130 1560
Cleaner 1 1 year 80 80 960
Total 6 - 360 360 4320

(year 2022)
Job title Number of the experience Salary (2021) Monthly yearly
employees
Receptionist 1 2 years 155 155 1860
Trainers 4 4 years 135 135 1620
Cleaner 1 1 year 85 85 1020
Total 6 - 375 375 4500

(year 2023)
Job title Number of the experience Salary (2021) Monthly yearly
employees
Receptionist 1 2 years 160 160 1920
Trainers 5 4 years 140\130 250 3000
Cleaner 1 1 year 90 90 1080
Total 7 - 500 500 6000

(year 2024)
Job title Number of the experience Salary (2021) Monthly yearly
employees
Receptionist 1 2 years 165 165 1980
Trainers 5 4 years 145\135 280 3360
Cleaner 1 1 year 95 95 1140
Total 7 - 540 540 6480

(year 2025)
Job title Number of the experience Salary (2021) Monthly yearly
employees
Receptionist 1 2 years 170 170 2040
Trainers 5 4 years 150\140 290 3480
Cleaner 2 1 year 100\80 180 2160
Total 8 - 640 640 7680

Financial plan:
6.1

Services Price Cost No.of Total cost Total revenue

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 services
Cooking training 40 3 144 432 5760
Children care 35 3 126 378 4410
Rooms cleaning 20 4 72 288 1440
Bathroom 40 3 144 432 5760
Cleaning
Haldle kitchen 20 5 72 360 1440
Appliances
Clothes washing and 35 4 126 504 4410
ironing
First course 20 3 72 216 1440
Total 2610 24660
2021
2022
Services Price Cost No.of Total cost Total revenue
services
Cooking training 45 3 162 486 7290
Children care 40 3 144 432 5760
Rooms cleaning 25 4 90 360 2250
Bathroom cleaning 45 3 162 486 7290
Haldle kitchen appliances 25 5 90 450 2250
Clothes washing and 40 4 144 576 5760
ironing
First course 25 3 90 270 2250
Total 3060 32850

2023
Services Price Cost No. of Total cost Total revenue
services
Cooking training 50 3 180 540 9000
Children care 45 3 162 486 7290
Rooms cleaning 30 4 108 432 3240
Bathroom cheaning 50 3 180 540 9000
Haldle kitchen 30 5 108 540 3240
appliances
Clothes washing and 45 4 162 648 7290
ironing
First course 30 3 108 324 3240
Total 2970 42300

2024
Services Price Cost No. of Total cost Total revenue
services
Cooking training 55 3 198 594 10890
Children care 50 3 180 540 9000

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 Rooms cleaning 35 4 126 504 4410
Bathroom cleaning 55 3 198 594 10890
Haldle kitchen appliances 35 5 126 630 4410
Clothes washing and 50 4 180 720 9000
ironing
First course 35 3 126 378 6300
Total 3960 54900

2025
Services Price Cost No. of Total cost Total revenue
services
Cooking training 60 3 216 648 12960
Children care 55 3 198 594 10890
Rooms cleaning 40 4 144 576 5760
Bathroom cleaning 60 3 216 648 12960
Haldle kitchen appliances 40 5 144 720 5760
Clothes washing and 55 4 198 792 10890
ironing
First course 40 3 144 432 5760
Total 4410 83700

6.2 Income Statement

Year 2021 2022 2023 2024 2025
Revenue 24660 32850 42300 54900 83700

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 Cost 2610 3060 2970 3960 4410
Gross Profit 22050 29790 39330 50940 79290

Expanses
Salaries 4320 4500 6000 6480 7680
Bills (telephone, 696 765 828 876 888
Internet and
electricity)

Rent 430 430 430 430 430

Adverting 1600 1000 400 200 100
Alraffd 234 228 223 217 0
Fund interest
Other 3490 2890 2290 1690 1090
Total expanses 10770 9813 10171 9893 10188
Net income(profit) 11280 19977 29159 41047 69102

Balance sheet

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Asset          
Non-Current Assets 2021 2022 2023 2024 2025
Furniture 1160 5000 4500 6000 7000
Equipment &tools 2130 7000 8500 15000 35000
Total Non-Current Asset 3290 12000 13000 21000 42000
Current Assets        
Stock 1000 3000 4000 2500 4000
Cash in Hand 13704 9996 15182 18581 21927
Total current Assets 14704 12996 19182 21081 25927
Total Assets 17994 24996 32182 42081 67927
Equity And Liabilities          
Loan 8700 6525 4350 2175 0
Retained Earning 9294 18471 27832 39906 67927
Total equity and
Liabilities 17994 24996 32182 42081 67927

Conclusion

To sum up, As we are Omani citizens it is our duty to find jobs for ourselves and not wait
the country to provide them for us. So because of that we created" the experts". We try to
offer opportunities for Omani because of the economic problems that our country face

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nowadays. Through this business we try to achieve our goals by bring high number of
customers and get more profit. Also we want to spread our products and services everywhere
in Oman. After many years , we will continue our success by start the same business in other
regions.
The main benefit from our project is to provide job opportunities for the people like the
receptionist .also we hope to expand our project and to success in it.in addition to that the
main purpose for us is to the people the full information about our business and make them
feel satisfy about us.

References

 http://www.alraffd.gove.om

 http://www.bankmuscat.com

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 http://www.ahlibank.om

 http://www.nbo.om

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