HPC 2 FUNDAMENTALS IN LODGING OPERATIONS

SECOND PRELIM EXAMINATION/ CHARLIE

JEHAN D. CERCADO

General Directions: Write all your answers in your test booklet. Do not write anything
on the test questionnaire.

TEST I: IDENTIFICATION (10pts, 2 pts. each)

Instruction: Identify what is being asked below.

1. Is the body of accounting that deals with valuing and accounting for changes in
inventoried assets.
2. Helps in ensuring that tied down capital that could otherwise be put to productive
uses are released
3. They are the staff in HR department that works for the employees to be paid
correcting and on time, they must submit their hours worked either electronically or
manually.
4. Is someone who oversees a variety of aspects related to a company’s employees.
They are sometimes referred as Human Resource managers.
5. Assist with the management and daily operations of all food and beverage protocols.
6. Responsible for ensuring that all drinks are of the highest quality.
7. The first point contact for late night hotel guests and manages many aspects of
their visit.
8. Positioned at the main entrance, door attendants/commissionaires may also be
responsible for coordinating other employees.
9. Responsible for unloading luggage at a curbside upon a guest’s arrival, as well as
delivering the luggage to a guest’s room after check-in.
10. Oversee a hotel’s front desk, guest services and housekeeping department teams.

TEST II: CREATE (1items, 10pts. each)

Instructions: Answer the following questions below to the best of your ability

1. Organizational Chart

TEST III: ESSAY (1 item, 10 pts. each)

Instructions: Read carefully the given questions and write your answer to the
best of your ability.

1. What is the concierge job specialization and function in a hotel?

2. How the director of food and beverage do his or her duties and responsibilities
in the F and B Dept?

RUBRICS

9-10 7-8 6-5 3-4 2-1

The student was The student The student The student The student
able to discuss was able to was able to was able to was able to
the topic discuss the discuss the discuss the discuss the
EXCELENTLY topic VERY topic WELL topic FAIRLY topic
WELL POORLY
“Success is not the key to happiness. Happiness is the key to success. If you

love what you are doing, you will be successful.”  

Herman Cain

GOD BLESS AND GOOD LUCK! 