Assessment

Task 1
Organise meetings
BSBADM405
 Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment

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 ------OFFICE USE ONLY-----
For Trainer and Assessor to complete:

◻ Student requested reasonable adjustment for the assessment

Question Marking Sheet - Assessor to complete.

Did the student satisfactorily address each question as

instructed:
Completed satisfactorily
S NYS DNS Comments
Question 1
Question 2
Question 3
Question 4
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐

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 Date:

Table of Content

Student Declaration................................................................................................................................................2
Task 1 – Knowledge Questionnaire................................................................................................5
Answer all the questions below:........................................................................................................................6
Question 1...................................................................................................................................................................6
Question 2...................................................................................................................................................................6
Question 3...................................................................................................................................................................7
Question 4...................................................................................................................................................................7

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 Task 1 – Knowledge Questionnaire

Task summary and instructions

What is this This assessment is a written questionnaire with a mix of objective and
assessment task subjective questions.
about?
The questionnaire is designed to meet the knowledge required to
meet the unit requirements safely and effectively.

The questions focus on the knowledge evidence required for this unit
of competency:

 describe culturally appropriate communication techniques

 identify the relevant formats for agendas and minutes
 list the key provisions of relevant legislation
 outline organisational procedures relevant to the task.

What do I need to do  submit your answers to the questions within the set timeframe,
to complete this task  answer all questions as instructed,
satisfactorily?  answer all questions using your own words and reference any
sources appropriately,
 all questions must be answered satisfactorily.

It is advisable to:

 review the questions carefully,

 answer the questions using online research and the learning
material provided for the unit and by reviewing real or simulated
relevant business documentation (such as policies and
procedures),
 further research the topics addressed in each question.

Specifications You must submit to GOALS the

 assessment coversheet,
 answers to all questions,
 references.

Resources and • computer with Internet access,

equipment • access to Microsoft Office suites or similar software,
• learning material
What will the Your assessor will be looking for demonstrated evidence of your
assessor be looking ability to answer the questions satisfactorily, follow instructions,

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 Task summary and instructions

for? conduct online research and review real or simulated business

documentation, such as policies and procedures related to project
management.

Re-submission You will be provided feedback on your performance by the Assessor.

opportunities The feedback will indicate if you have satisfactorily addressed the
requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you with written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that
you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task
or if you have any learning issues or needs that may hinder you when
attempting any part of the task.

Answer all the questions below:

Question 1

Jane is attending a meeting where she knows that a number of the people attending will
be from culturally diverse backgrounds. Describe two culturally appropriate
communication techniques that Jane can use at the meeting.

When you want to hold a meeting that meets the expectations proposed by the working group, you
must start by developing a good space for interaction between the members of the meeting, for this
you must take into account the cultural differences that exist between these people . In order to
solve this aspect, two communication alternatives are taken into consideration to improve
relationships and have a more productive work space.

1. Develop a dialogue
To obtain a good result in the development of a meeting with culturally diverse people, it is
necessary to start a dialogue where you can understand the points of view of each person present,
where everyone gives their opinion and can reach a Mutual agreement.

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 2. Work with interpreters
When there are people from different cultures in a work environment, such as a meeting, there may
be communication problems due to the language that each person develops, for this reason it is
necessary to find the easiest way for all participants can understand what is being discussed. One
of the proposals would be to work with interpreters who satisfy this need for communication, with the
understanding of what is being discussed, thus developing a good workspace.

Question 2

Agendas and minutes are two important documents used to organise meetings. Address
the following:

 Outline the purpose of the meeting agenda and list five items that should be included
in an agenda.
 Outline the purpose of meeting minutes and list five items that should be included in
an agenda the minutes.

Outline of purpose and five inclusions

Meeting agenda The purpose of an agenda is to establish the most important and
precise information that must be carried out in a meeting, in order to
save time and obtain better results. 5 items that must be included in
an effective agenda are:

Establish the objective of the meeting: this leads to being clear about
the required result and allowing members to be more specific in their
ideas.
Propose a list of topics to discuss: this list should be a subdivision of
the general objective of the meeting, covering the main problems of
the topic to be discussed, in order to resolve it more easily.
Guest list: something very important in the construction of an agenda,
is knowing who are the most suitable people to invite to the meeting,
this condition must be based on the behavior and knowledge of the
person, where you can successfully contribute to the objective of the
meeting.
Debate and discussion of the topic: there should be a time at the end
of the meeting, where you can discuss and establish a conclusion
that satisfies the general objective of the meeting, specifying the most
efficient way and not deviating from the main topic being discussed.
Logistics of the meeting: it is very important to establish the time and
date of the meeting, where the members are prepared and can give
pre-established ideas, and the place and food to be shared at the
meeting must be organized, generating a more efficient work
environment.

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Meeting minutes
Question 3
When organising meetings, knowledge of relevant legislation and regulations is essential.
Address the following:
Legislation and regulations
Describe the type of legal
entity that is required under
the Corporations Act to hold
an Annual General Meeting
(AGM) and stated how often
AGMs must be held.
Briefly explain the
implications under the
Disability Discrimination Act
1992 where an employer
expects a deaf employee to
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Outline of purpose and five inclusions
The purpose of the minutes in a meeting is to keep the purpose of the
meeting and the results agreed during it, as well as being clear and
precise not to omit important information that has been discussed. 5
items that must be included in an effective act are:
- Date, time and place of the meeting
- Name of the attendees
- General objective of the meeting
- Decisions made
- Follow-up meeting
Your Answer (30-50 words/answer)
To carry out an AGM (annual general meeting) a public
company must have at least one worker, and for private
companies it is not a requirement to do it, unless they want to
do it. Corporations law establishes some requirements for
holding this meeting, which are:
It must be done within 18 months after registration and 5
months after the financial closure of the company.
The quorum is two or more members of the company who must
be present during the entire meeting.
Documents:
Annual financial report of the company
directors report
Auditor's report.
Auditor
Questions: Members should be allowed the opportunity to ask
questions or comment on the company's management, the
compensation report and the auditors.
It must be done at least once a year.
Regarding the implications that can be generated by having a
deaf employee and not having an interpreter from auslan, the
disability discrimination law establishes that all companies must
include an appropriate and good quality interpretation service
for deaf people, in addition to that this person should not pay to
be entitled to this service. If an employer does not have this
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 Legislation and regulations Your Answer (30-50 words/answer)
attend a meeting where an right for people with hearing disabilities, they are committing a
Auslan interpreter is not crime and can lead to sanctions, because it is violating the
provided. rights of people with disabilities.

Identify and explain the
legislation that applies to the
recording of meetings
applicable to the state or
territory in which you are
studying.
The Surveillance Devices Act of 2007, established in the state
of New South Wales (NWS), discloses the considerations of
making recordings that may affect people in some way or that
were recorded. It is a crime to have a device capable of being
used to listen to, record, monitor a conversation or words
spoken by anyone in a conversation, this includes any digital
device. There are some exceptions such as recording a
conversation or meeting with a court order or other legal
authorization, to record the rejection of a police interview or with
the authorization of the person being recorded.

Question 4

Outline the key steps for organising, conducting and recording a meeting.

In order to describe the key steps to organize, direct and record a meeting, we start by identifying
and complying with the legal and cultural requirements of the meeting and the conditions in which
the participants are exposed, in addition to preparing and distribute the relevant documentation for
the development of the activity, correct any errors generated in these documents. Participants must
be notified in advance. It is very important to keep records of the minutes in order to guarantee the
results obtained at the meeting, I sent a copy of the minutes at the predetermined time.

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