Flipkart uses sales data to predict inventory levels and replenishes warehouses every 24-28 hours. They track orders, reconcile transactions, and generate reports for associates. Customers receive order status updates and Flipkart handles after-sales support like delayed deliveries. The company also has return and exchange policies, payment options like cash on delivery, and a recommendation engine. Flipkart built robust supply chain and technology systems to accommodate large scale and velocity without compromising performance or correctness.
Flipkart uses sales data to predict inventory levels and replenishes warehouses every 24-28 hours. They track orders, reconcile transactions, and generate reports for associates. Customers receive order status updates and Flipkart handles after-sales support like delayed deliveries. The company also has return and exchange policies, payment options like cash on delivery, and a recommendation engine. Flipkart built robust supply chain and technology systems to accommodate large scale and velocity without compromising performance or correctness.
Flipkart uses sales data to predict inventory levels and replenishes warehouses every 24-28 hours. They track orders, reconcile transactions, and generate reports for associates. Customers receive order status updates and Flipkart handles after-sales support like delayed deliveries. The company also has return and exchange policies, payment options like cash on delivery, and a recommendation engine. Flipkart built robust supply chain and technology systems to accommodate large scale and velocity without compromising performance or correctness.
1. The company use sales to predict the inventory levels.
2. The warehouses are split into multiple areas- inventory, packing, shipping, and so on. The stocks are replenished every 24-28 hours. 3. They have an understanding with their associates for order tracking, reconciliation and MIS reports. 4. The customer is also updated about the status of his shipment via message, email or through the website. 5. When there is recall of any product than also they manage that efficiently. 6. Flipkart also takes care of the after sales needs of its customers with regard to delivery of an item or addressing grievances including delayed delivery by the logistic partner. 7. Cash/card on delivery 8. 30 day replacement policy and also EMI option 9. If the transaction rate falls bellows a certain limit, system are immediately alerted. Second framework is helpful to engineers to change the design of the homepage. 10. They can also evaluate the impact of the change with the metrics collection tools. 11. Plain vanilla approaches to scaling web-sites do not work when traffic is in the order of millions per day and growing. 12. The recommendation engine - used to generate recommendations for users. 13. The Supply Chain backend system(s) and the technology platform that were built ground up to accommodate scale without compromising correctness. 14. The Fraud detection system The entire Digital Platform - buying apps, data formats, player/reader apps. The automated codes build & deployment, server deployment tools that helps to push features at better velocity. 15. 12. Add money and enjoy a hassle free shopping experience! The Wallet is a prepaid instrument that enables you to shop on Flipkart multiple times by making a one-time payment of a certain value.