Order to Cash

Current Process Of Widget Inc.

Material Are there

Create Sales Validate
Customer Service

Manual Shortage any materials not Yes

Order document
Report in stock Manually
change sales
Yes order
Can the
order be satisfied
EDI if moved into the
Sales order future?
saved
No

No Confirm with
Sales order
customer on a
saved
replacement
Delivery

Create Shipment Documentation

Picking
Shipment Completed
Transportation

Confirm with Assign agent Group

forwarding agent and vehicle to shipments
the shipment shipment into one load
Order To Cash

Customer
Sales

Request to
Quotation Sales order
purchase
product
Delivery

Delivery Shipment
Delivery
Delivery
Billing

Invoice FI postings
Account Receivable

Process
Payment
Supply Chain
Delivery Creation
Demand

Stock
Sub
Sales order Transport
Contracting
order
Delivery
Create

Delivery Due Delivery Assign to Assign

ATP Check
List Created Shipment Haulier
Picking

Picking List Confirm

Picking
Packing

Confirm Packing List

Packing
Post Goods

Shipping
Issue

Post Goods Inventory

Documents
Issue Movements
Accounting

Accounting
Invoice
Entries
Order to Cash
Sales order - Detail

Master Data:
EDI Customer & Configuration
Material
Sales order

Sales Mark sales Order

Create Sales Is sales Save sales
order No order as Acknowledgement
Order order correct order
validation incomplete

Manual Master Data :

Info records

Yes

ATP Delivery
ATP

Data
Determination
Order to Cash

Future Process of Widget Inc.

Customer Service

Sales Sales
GAP: Via EDI Create Sales ATP Sales order
order order
interface Order validation save
validation correction

Manual
Determination

Execute SO Identify Confirm with

Sales order
back order backorder customer on a
save
report Sales order replacement
Date
Delivery

Gap: Gap : Update

Create
Picking Loading End Goods Issue Documentation Delivery with
Delivery
arrival date.
Transportation

GAP: Assign
GAP :
Delivery to
Create Communicate
Shipment and
shipment to forwarding
assign vehicle and
agent
forwarding agent
Procurement to pay

Future Process of Widget Inc.

Create
Automated Price List
Purchase Approved? Yes
Demand Exist
Requisition
Planning

Plan to No No
Production
Obtain Price
Get via quotation
Approval
Manual

Yes
Procurement

Convert Pur Update PO with

Req into a Send PO details from
Purchase order vendor
Supply Chain

Inbound Goods
Store
delivery Recipts
Accounts

Recive Invoice
Payable

Does amount Does amount

Yes Yes Pay invoice
matches GR matches GR

Resolution No
managment
Plan to Inventory

Forecast Purchase
Purchase Req P2P process
Demand order
Planning

Make or Buy

PO for
Sales Planned Bill of Check
missing raw
Demand order Materials Inventory
material

Capacity Production
Planning Scheduling
Production

Materials
Planning Confirm order
Production
and increase
order
stock

Move stock in
Order to Cash QA pass
QA
Inventory

Delivery Move stock

into
unrestricted
inventory
Order to Cash
Delivery Creation
Demand

Sales order
Delivery
Create

Delivery Due Delivery Assign to Assign

ATP Check
List Created Shipment Haulier
Picking

Picking List Confirm

Picking
Packing

Confirm Packing List

Packing
Post Goods

Shipping
Issue

Post Goods Inventory

Documents
Issue Movements
Accounting

Accounting
Entries
ATP Process

Create Sales
ATP Check
Order
Sales order

Can the
Delivery date material be Determine
No
check delivered on delivery date
time?

Yes

Update
Save Order
schedule line
Rescheduling

Determine all Reallocate Redetermine

Priorities
open materials to the delivery Save Order
orders
schedule line orders date
Creation
Delivery

Delivery ATP
Save Delivery
Create Determination
Shipment Processing
Delivery

Delivery
created
Shipment
Planning

Select and Assign Communicate

Create Transportation
assigned forwarding shipment to
shipment planning set
delivery agent forwarding agent

Check in Vehicle Arrival

Loading Note
Loading Start
Shipment Execution

Print Shipment
Shipment
Loading End note PGI
Completion

Shipment Start Shipment End

Stock Transport Order

Automated
system
Purchasing

STO created ATP checked

Manual

Create Pick and Post Goods Update

Delivery packing Issue inventory
Delivery

Delivery note
Receipt

Create Create
Update
inbound Goods
inventory
delivery Receipts
Subcontracting
Purchasing

Create PO with
subcontracting
item

Create outbound Delivery note

Picking Packing PGI
delivery
Delivery

Move inventory
Receipt

Consume inventory
Goods Receipts and increase receipt
material
Invoice

Post invoice Invoice cleared

Inbound delivery
Purchasing

Ensure
Create PO confirmation key
is set
Delivery

Create inbound
Post Receipts Increase stock
delivery