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General Information On Dhaka PBS
General Information On Dhaka PBS
LOCATION : Palashbari,Savar,Dhaka
DATE OF REGISTRATION : 13-12-1978.
DATE OF ENERGIZATION : 02-06-1980.
AREA : 486 Sq. Km.
NO. OF UPAZILA : 02
NO. OF UNION : 15
NO. OF ZONAL OFFICE : 04
NO. OF COMPLAIN CENTRE : 12
NO. OF CONTROL ROOM : 01
NO. OF VILLAGE : 501
NO. OF VILLAGE ELECTRIFIED : 474
% OF VILLAGE ELECTRIFIED : 94.61%
TOTAL LINE CONSTRUCTED : 2400 Km
TOTAL CONSUMER CONNECTED : 2,60,555
CATEGORY WISE CONNECTION :
*DOMESTIC : 2,32,591
*COMMERCIAL : 21,013
*INDUSTRY : 4,136
*LP : 120
*IRRIGATION PUMP : 1,081
*OTHERS : 1,614
NO. OF CONSUMERS PER Km. : 112
REVENUE PER Km. (TK.) : 24.56 Lac.
NO. OF SUB-STATION (33/11 KV) : 27
NO. OF GRID SUB-STATION : 01
MAXIMUM DEMAND : 186 MW
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ORGANIZATION CHART OF DHAKA PBS-1
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SOME SPECIAL FEATURES OF DHAKA PBS-1
Installation of Solar Panel for some percentage of total load is mandatory for
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2. Customer care
One point service centre has been established here which acts in the following
way
Complain/Information
Member Service
Department
Accounts/ Revenue
Consumer Department
CO&M Department
Consumer
ENGR. Department
Consultant
Department
SOLUTION
Fig. Interaction between consumer and Dhaka PBS-1 through One Point Service
Centre
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3. Quick response on new connection :
Recently Dhaka PBS-1 has introduced On-line application system of new connection to
give quicker response to its consumers.
LINE
ELECTRIC
FEASIBILITY CONSTRUCTION
APPLICATION DESIGN/ STAKING
STUDY DEPOSIT (If
(If necessary) necessary)
1 2 3 4
INTERNAL LINE
WIRING CONNECTION
ELECTRIC CONSTRUCTION
AGREEMENT
INSPECTION (If necessary)
WIRING
8 7 6 5
SECURITY ELECTRIC
CUSTOMER
DEPOSIT for CONNECTION
METER ORDER
CONNECTION
9 10 11
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DETAILS OF THE GRID SUB-STATION VISITED AT DHAKA PBS-1
1. Power Source:
4. No. of units : 02
CONCLUSION
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Dhaka PBS-1 is going to modernize itself through digitization of billing, connection
application and meter reading system. Installation of Solar panel is still very much
limited as less than 1% of total consumers use it for domestic or commercial purpose. So
it is very much expected that solar power system will be provided to consumers in a more
convenient way. During this short time visit we got an overview of organizational and
operational structure as well as consumer dealing strategy of Dhaka PBS-1 which will
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