Professional Documents
Culture Documents
Phrase bank Unit 1: Who are you? Phrase bank Unit 2: Anytime, anywhere
Greetings, meeting and asking about people Using mobile phones
Excuse me. Are you …? Turn/Switch off your phone.
A: Hi, my name is … B: Nice to meet you. I’m … Leave your phone off.
A: Hello, I’m … B: Pleased to meet you. I’m … It’s Della here. / This is Della here.
A: How are you? B: I’m fine, thanks. And you? I’m sorry. Who is that?
How old is she/he? Is that Jim?
Is she/he married? Can I call you back later?
Where is she/he from? Can you text it to me?
What kind of business is she/he in?
Phrase bank Unit 3: Daily routine Phrase bank Unit 5: The conference
Routines Discussing arrangements
What time do you (start work)? Does the hotel have a big meeting room?
Do you work flexitime? Is there a projector?
How often do you have meetings? The hotel has got a car park.
How do you relax? There’s a gym in the hotel.
I usually leave early on Friday. Give my regards to …
He is always late for work. All the best.
Good to hear from you.
Go ahead and book the flights.
Can you let me know if …?
Please confirm that this is okay.
Could you see if …?
Please get back to me asap.
Can you find out if …?
Would you mind …?
Phrase bank Unit 6: Can you or can’t you? Phrase bank Unit 7: Entrepreneurs
Ability, permission and possibility; business correspondence Company histories
Can you type? They offered only 15 product lines.
I can use all the usual office programs. The Body Shop franchise included 100 shops.
Can I ask you some questions? The first branch opened in 1971.
You can leave your car in the car park. Why did the share price drop?
You can’t trust them. Did she train as a teacher?
I would like to apply for the post. How many stores closed?
I look forward to hearing from you. When did he join the company?
Could you please supply me with …? Where did the first branch open?
Further to our previous correspondence …
Please do not hesitate to contact me.
Phrase bank Unit 9: What happened? Phrase bank Unit 10: Travelling light
Talking about the past Talking about travel
Did you have a good day? I need to get some US dollars.
What did you do? Have you got any luggage?
I didn’t make a million-dollar deal. How many bags have you got?
I ate a sandwich at home. How much money do you need?
Where did you go to school? I’m wearing a blue suit.
What type of school was it? I spilt some … on …
I went to a boarding/comprehensive/private/state school. I need it for this afternoon.
I went to university/college in London/Berlin. Can I give it back to you after …?
I studied economics/biology.
I got a degree in economics/biology.
Phrase bank Unit 11: Weather watch Phrase bank Unit 13: Getting there
The weather Getting to work
What’s [Dublin] like at this time of year? My journey to work takes an hour.
What was the weather like? The worst thing about the underground is the dirt.
It’s one of the wettest cities in Europe. I go home by bus.
Take some warm clothes with you. The main advantage of … is …
A mild winter affects the energy sector. It depends if there’s a lot of traffic.
It’s freezing! I spend an hour a day on the Internet.
It’s colder/hotter in … than in … What are the advantages of …?
Is … always so cold/hot/wet? How much time do you spend in meetings?
We get a lot of rain. The good thing about … is …
Phrase bank Unit 14: Trends Phrase bank Unit 15: Work and health
Temporary situations, describing change Work and health, making decisions
Engineers are experimenting with 3D printers. Does it matter if I come in a bit late today?
What are you doing? I’m (not) going to come in to work today.
How are you feeling today? I’m afraid I don’t feel very well.
I’m finishing this report. I’ve got toothache/a headache/a stomach ache.
I’m calling about … I think I’ve got flu/a cold.
Excuse me, we’re waiting for the bill. Who did you phone this morning?
At 11 am, 45% of the population are working or studying. Who phoned you this morning?
Life in Britain is improving.
Phrase bank Unit 17: Success and change Phrase bank Unit 18: It won’t work
Talking about experience, news, recent events and change Talking about the future and conditions
Pedro has told me a lot about you. People will keep a tank of fish in their kitchens.
I’ve missed my train. The economy won’t provide as many jobs.
I’m afraid the manager has gone home. I don’t think the share price will rise.
Your visitor has arrived. I agree/don’t agree with that.
He has never appeared on television. If you make your customers happy, they come back.
The use of laptops has decreased by 5% in the past year. If you deliver goods late, you will lose customers.
It’s got bigger and they’ve made it more attractive.