Employee Name: Atul Rai

Designation: Assistant Manager

Job Description:
1. Carrying out day to day operations, health check of all nodes (systems, servers & storage).
2. Ensuring 99.9% uptime for all Infrastructure and services such as servers and applications.
3. Implementing all changes approved by CA related to Hyderabad DC
4. Implementation of all new projects at Hyderabad DC
5. Preparing all the DC MIS reports and perform all SOD/EOD.
6. Executing all the DR Drills for projects hosted from Hyderabad DC.
7. Incident Management, SLA maintenance with respect to all DC related incidents
8. Responding and resolving all Hyderabad DC related issues
9. Documentation of all the DC activities and SOP for DC activities.
10. Monitoring tools installation and troubleshooting of any incidents
11. Coordinating with procurement team for new Hardware/Software at HYD DC.
12. Ensuring all hardware to be updated with new patches, firmware & Antivirus.
13. Preparing checklist for audits related to Hyderabad DC
14. Miscellaneous DC operations
 Work permits
 Rack diagram maintenance.
 Asset management.
 CTS user management.
 Material in & out maintenance.