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5 January 2018

Americas/United States
Equity Research
Financial Technology & Payments

Payment Drivers 2018


Research Analysts
SECTOR REVIEW
Paul Condra
212 325 8903
paul.condra@credit-suisse.com Multiple Tailwinds Drive Growth and
Mrinalini Bhutoria
212 325 2691 Opportunity; Assessing Crypto Payments
mrinalini.bhutoria@credit-suisse.com
We assess several payments growth drivers and conclude payments remains
a buoyant and attractive sector for investment, benefitting from stable
economic growth, long-term transformational trends in commerce and a wealth
of M&A opportunities.
Long-term transformational drivers: Despite secular pressures facing
traditional brick-and-mortar retail payments, we see growth opportunities in
tech-led payment services benefitting from transformational changes taking
place in the payments landscape. Specifically, we highlight the growth of
mobile and web payments, the expansion of integrated payment platforms, the
steady automation of B2B/B2C payments, and the gradual monetization of
P2P/social payments as key sources of long-term growth.
M&A opportunities abound, but valuations high: While we believe a long
tail of small niche payment service providers can offer exposure to various
pockets of growth around the globe, we note expanding M&A valuations and
rising interest rates have the potential to dilute accretive impact and increase
financing risk. Hence, we favor reasonably valued deals with clear synergy
potential.
Inflation and demographics a mild sustained positive: We believe the
industry is favorably exposed to the more subtle tailwinds of rising interest
rates and demographics. To the extent rising interest rates drive inflation, this
has the potential to expand transaction size, providing modest leverage from
relatively fixed cost structures with low capital intensity. Demographic shifts
also provide favorable long-term benefits for firms more exposed to mobile
and online payment methods, including P2P and social platforms.
Assessing crypto payments: We expect further evolution of crypto-
payments in 2018 and note this industry is very well-funded, able to attract top
developer talent, and laser-focused on payments. While formidable barriers
exist to mass adoption on a retail level, we believe crypto-payments provide
unique solutions to legacy payment issues including security, fraud, speed of
settlement and fees. While several scaling issues exist, we believe crypto
payments could find use cases for enterprises, governments, remittances or in
sidelined and emerging segments such as the cannabis industry and initial
coin offerings (ICOs). We also see opportunity in providing crypto payment
services, such as Square’s (SQ) move to sell bitcoin.
Top picks: Our top picks for 2018 are PayPal (PYPL) for its exposure to web-
payments, and Global Payments (GPN) for its continued M&A execution. We
believe First Data (FDC) presents the most interesting value play in the
payments space.

DISCLOSURE APPENDIX AT THE BACK OF THIS REPORT CONTAINS IMPORTANT DISCLOSURES, ANALYST
CERTIFICATIONS, LEGAL ENTITY DISCLOSURE AND THE STATUS OF NON-US ANALYSTS. US Disclosure: Credit
Suisse does and seeks to do business with companies covered in its research reports. As a result, investors should be aware
that the Firm may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report
as only a single factor in making their investment decision.
5 January 2018

Table of contents
Payment Companies Exposure to Key Trends ........................................................3
Web Payments Growth ............................................................................................3
Web Payments Standardization...............................................................................6
Integrated Payments and Aggregators ..................................................................10
Social P2P..............................................................................................................13
B2B/B2C ................................................................................................................14
M&A .......................................................................................................................17
Keeping Watch of Crypto Payments ......................................................................20

Payment Drivers 2018 2


5 January 2018

Payment Companies Exposure to Key Trends


We provide an overview of how payment companies under coverage are exposed to key
growth trends outlined in this report. We note “crypto potential” applies to both blockchain
technology and potential crypto-currency exposure.

Figure 1: Payment Companies Exposure to Key Growth Trends


Web Integrated IoT M&A B2B P2P Crypto
Company Tick. Rtng Payments Payments Potential Potential B2C Social Potential
Mastercard MA OP Strong Average Strong Strong Strong Strong Average
Visa V OP Strong Average Strong Strong Strong Average Average
Paypal PYPL OP Strong Strong Strong Strong Strong Strong Strong
Square SQ N Weak Strong Average Average Strong Strong Strong
First Data FDC OP Average Strong Average Average Average Weak Average
Global Pymnts GPN OP Average Strong Average Strong Average Weak Average
TSYS TSS N Weak Strong Average Average Average Weak Average
Fleetcor FLT N Weak Average Average Strong Strong Weak Weak
Wex WEX OP Strong Average Average Average Strong Weak Weak
Blackhawk HAWK N Strong Weak Weak Average Weak Weak Weak
Verifone PAY N Average Average Average Weak Weak Weak Weak
Source: Credit Suisse. Note MA and V are covered by Moshe Orenbuch.

Web Payments Growth


We believe sustained growth of ecommerce and web-based payments represents one of
the most favorable growth drivers in the payments industry and are positively biased
toward firms with more exposure to this trend (i.e., PYPL). As ecommerce represents a
relatively low share of total retail spend (around 12%), we believe web payments can
sustain growth in the 15%-20% range for several years.

Figure 2: US Online Sales Share of Total Retail

Online Share of Retai (rt axis)l Retail Sales Growth y/y Online Sales Growth y/y
18% 14%

16%
12%
14%
10%
12%

10% 8%

8% 6%

6%
4%
4%
2%
2%

0% 0%
Jan-10

Jul-10

Jan-11

Jul-11

Jan-12

Jul-12

Jan-13

Jul-13

Jan-14

Jul-14

Jan-15

Jul-15

Jan-16

Jul-16

Jan-17

Jul-17
Apr-10

Oct-10

Apr-11

Oct-11

Apr-12

Oct-12

Apr-13

Oct-13

Apr-14

Oct-14

Apr-15

Oct-15

Apr-16

Oct-16

Apr-17

Oct-17

Source: US Census Bureau, Credit Suisse

Payment Drivers 2018 3


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Emarketer forecasts mid-teens ecommerce sales through 2021, when online sales will still
only represent about 15% of global sales.

Figure 3: Global Ecommerce Growth Forecast Figure 4: US Ecommerce Growth Forecast


Online share of Retail Retail sales growth
Online share of Retail Retail sales growth
Online sales growth
Online sales growth
30%
20%
25% 18%
16%
20% 14%
12%
15%
10%
10% 8%
6%
5% 4%

0% 2%
0%
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021

2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Source: Emarketer, Credit Suisse Source: Emarketer, Credit Suisse

We believe the rise of digital commerce and the subsequent growth of IoT will have
transformational effects on the payments industry. The increasing interconnectedness of
devices and standardization of web payments along with the expanding capabilities of
platform-payment services will enable consumers and businesses to transfer value more
easily, more efficiently and with greater frequency than is possible in a non-digital setting.
Improving settlement times from faster payment initiatives and the use of alternative
currencies, such as crypto-currencies may also contribute to this trend.

Figure 5: Total Connected Devices (millions)


25,000

+82%
20,000

Business Vertical
Specific
15,000
+34% Business Cross
+31% Industry
10,000
Consumer

5,000

0
2016 2017 2018 2020

Source: Gartner (Jan 2017 Forecast), Credit Suisse

Payment Drivers 2018 4


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We see these trends as transformational to the industry as providers increasingly expand


product lines to meet the evolving infrastructure needs of digital commerce. We expect this
to drive more demand for multi-purpose enterprise level payment/commerce solutions
often delivered on a SaaS basis. We provide three examples of how payments are driving
transformational enterprise opportunities.
1. Fraud, security and authentication solutions: As online transaction fraud and
payment security remain increasing pain points for the industry, we expect
growing demand for fraud solutions that can seamlessly integrate into existing
payment processes. With false declines of online payments in the US expected to
amount to roughly $331b in 2018 (Aite), payment providers are allocating
significant resources to improving fraud and authentication capabilities, including
through better shared data analysis, bio-metrics and innovative technologies such
as 3-D secure. Additionally safely storing customer data and preventing “honey-
pot” data theft is driving demand for payment tokenization and encryption
services.
2. On demand funding/credit: The growth of the on-demand/marketplace economy
presents unique challenges as online intermediaries seek to match payers and
payees. For example, on-demand courier services (i.e., UberEats) need
frictionless methods of accepting payment from customers and subsequently
paying vendors at the physical point of sale. Companies such as Marqeta provide
unique solutions that enable instantly funded payment cards with pre-set controls
for funds disbursement, payments or expenses. As online merchants increasingly
offer credit or modified payment terms at the digital point-of-sale, companies such
as Klarna and PayPal are helping facilitate on-demand lending, without the need
to set up formal credit programs with traditional lenders.
3. Payment gateway services: Payment gateways/platforms continue to evolve,
with firms like Stripe and Braintree (PYPL) providing critical infrastructure services
enabling online business to offer seamless payments for on-demand services,
and subscription payment services along with data analysis across all payment
types. Gateway platforms not only enable enterprises to be more flexible in how
they receive payments, but in how they pay vendors and employees, such as
allowing instant deposit of funds across multiple accounts.

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Figure 6: Payment Gateway Platforms Wrap Payment and Data Features Around the Organization

Gateway Services
Business services
Customer data
Payment data Alternative
Payment
PayPal,AliPay
Customer Bank/Other
Payment
Services
Services
Customers Payment Merchant Acceptance
Subscription
Pay ahead
Business Authorization
Fraud
Pay later Tokenization Merchant
Refunds Security Acquirer
Network
Employee Services
Disbursements MA/V/AXP
Payouts
Benefits

Sellers,
Contractors,
Employees

Source: Credit Suisse

Web Payments Standardization


Payments continue to represent a high friction pain point for online retailers. One way to
reduce friction is to standardize how consumers pay, which is the focus of the World Wide
Web Consortium’s (WC3) “Payment Request API”, an integrated in-browser payment
agent intended to reduce payment friction. We expect Payment Request API to become
more commonly implemented by online merchants in 2018.
As the online eco-system evolved, payments infrastructure was built on an “as needed”
basis, resulting in a fragmented and inconsistent payment experience. This complexity is
exacerbated by the mix of online commerce across various platforms (i.e., desktop vs
mobile, in-app vs browser).

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Figure 7: Online Platform Mix Complicates Payments: Time Spent Online by


Platform (2017)

Tablet App Tablet Web


5% 1%

Desktop
24%

Mobile Web
35%

Mobile App
35%

Source: ComScore, Credit Suisse

While in-app payment gateways help reduce friction (i.e., seamless in-app payment
experiences such as Amazon or Uber), almost half of web-commerce still occurs in a
mobile browser setting, which has significantly lower conversion rates relative to in-app.

Figure 8: Mobile Ecommerce Transaction Mix (2016) Figure 9: Ecommerce Conversion Rates (2016)

6.5%

4%
Mobile
Browser
In-App 46%
54%
2%

Mobile Browser Desktop In-App

Source: Criteo, Credit Suisse Source: Criteo, SmartInsights.com, Credit Suisse

In-browser payments can be very tedious as they often require customers to populate
lengthy checkout forms. While auto-fill helps, it is not always reliable and often needs to be
verified or corrected.

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Figure 10: Traditional In-Browser Payments Flow Can Have High Friction

Merchant Checkout Form

Customer shops Outside payment


on merchant High Friction Process provider (i.e.,
site. Visa, PayPal).

Source: Credit Suisse

In 2015, the World Wide Web Consortium (the main international standards organization
for the internet) established the Web Payments Working Group to address standardization
in web-payments. In September 2017, the group announced that it had completed initial
work on ‘Payment Request API’, which would be implemented across all major internet
browsers (i.e., Chrome, Explorer, Safari, etc.).
Payment Request makes the browser an “agent” in the payment process. It works by
having the merchant integrate payment acceptance criteria to the browser (i.e., “we accept
Visa, PayPal, MasterCard” etc.). Then, at checkout, the browser presents a standardized
checkout window to the customer that displays the items for purchase along with the
customers shipping address and preferred payment credentials.
For the merchant, the back-end process is unchanged and there is no change to its
existing processor relationship. For the customer, the browser now acts as a standardized
payment gateway through which payment credentials can be passed to the merchant.
However, this does require customers to pre-store payment data in their browser.

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Figure 11: Payment Request API Creates Consistent In-Browser Shopping Experience

Payment Request API:


Consistent Experience
Across Browsers

Customer shops Merchant


on merchant integrates to
site. browser via API.

Shoppers must have


payment credentials
stored in browser
Payment settlement
still direct between
payment provider and
Outside payment merchant.
provider (i.e.,
Visa, PayPal).
Source: Credit Suisse

With Payment Request, the customer experience is consistent and seamless across
merchants and browsers with no need to enter shipping or payment card information. As
shown below, the Payment Request window on the left is a much cleaner instant checkout
process relative to the checkout form on the right.

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Figure 12: Payment Request Checkout Window Figure 13: Merchant Generated Checkout Form

Source: Credit Suisse Source: Credit Suisse

Integrated Payments and Aggregators


Figure 14: Payment Model by Merchant Tier (US)
Tier Merchants Payment Volume POS Software Payment Model
1 125 Extremely High Custom Scale Providers
2 85K High ISV Scale Providers & Integrated Payment
3 750K Medium ISV Providers

4 8M Light ISV/Aggregator Integrated Payments & Aggregators


5 22M Extremely Low Aggregator/None Aggregators/PayFacs

Source: Smart Card Alliance and Credit Suisse

Integrated Payments
As traditional brick and mortar payments become relatively commoditized with many
providers offering similar services, we expect integrated payment platforms to continue
gaining share, primarily in the micro and SMB market. While this industry is maturing with
much of the low hanging fruit taken, we see continued opportunity for steady growth in the
US and opportunities for new growth in more nascent regions, such as Europe.

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Integrated payments provide added functionality for merchants as payments are


seamlessly pre-integrated into the point-of-sale software as opposed to having a separate
payment terminal outside the point-of-sale system. This makes it much easier for
merchants to reconcile customer activity with payment activity, adding functionality for
businesses with specific payment needs, such as memberships, rewards, installment
billing, etc.
Integrated payments also generate better data, reduce the complexity of PCI compliance
and increase payment security by keeping sensitive payment card data out of the
merchant environment.

Figure 15: Integrated Point-of-Sale Provider Value Chain

Merchant IPOS
POS Software Provider
(Integrates
Payment
Merchant Vendor payment Processor
(Refers Merchant to function within (i.e., Vantiv)
IPOS provider) POS software)
Merchant

Source: Credit Suisse.

Key to the growth of integrated payments has been its unique distribution model whereby
traditional payment providers partner with Independent Software Vendors (ISVs) and
Value Added Resellers (VARs). The ISVs and VARs then refer their customers to the
preferred payment partner, which in turn share its transaction residual with the software
seller.
For payment service providers, this has been a lucrative opportunity as the market for
POS software is very fragmented with some 2,500 different ISVs providers and an
additional 6,500 VARs distributing them. For example, it is estimated there are 13 different
POS solutions for car washes alone.
In recent years, more payment players have entered the market, putting pressure on
residual share as payment providers compete for ISV/VAR partnerships. However, while
the low-hanging fruit may be gone, we still view this as a steady growth opportunity with
estimates that only 30% of the TAM is penetrated. However while it may have been a mid-
to upper teens growth market a few years ago, growth may be low teens high-single digits
for the next few years.
Additionally, as international markets remain relatively untapped, we expect that as smart-
terminal adoption expands in Europe and other regions, this could help catalyze demand
for integrated payment services over time.
Aggregators and PayFacs
Another version of the ISV model includes payment aggregator and payment facilitator
(“PayFacs”) services, such as Square (SQ) that sell out-of-the-box hardware and software
POS systems. These platforms are generally low-touch standardized solutions that
provide digital cash register functions along with basic business management tools
including analytics, customer management and loyalty, invoices, payroll and lending
services.
For smaller merchants, aggregators can dramatically simplify and reduce the burden of
payments acceptance while providing several additional business management tools.

Payment Drivers 2018 11


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While we are generally bullish on the aggregator model, its ability to work for larger
merchants that require higher levels of customization and service is still unproven.

Figure 16: Traditional Payment Acceptance Can Involve Many Parties

Merchant

Bank Merchant Online


POS
ISO (Merchant Acquirer/ (Payment
Equipment
Account) Processor Gateway)

Payline Global Terminal


JPM, Wells Braintree,
Data, Pmts, (Verifone),
Fargo, BofA, Stripe,
Dharma, First Data, Cash
etc. Cybersource
Cayan, etc. Vantiv, etc. register

Third Party Fees


Transaction rates
(Interchange plus or tiered)
Per-item charge
Monthly fee
Application fee
Monthly minimum fee
Cancellation fee

Source: Company data, Credit Suisse estimates

Payment Drivers 2018 12


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Figure 17: Aggregator Payment Acceptance is Greatly Simplified

Merchant

Square Online

Square API OR
POS
Merchant Aggregated BigCommerce,
Equipment
Acquirer/ Bank Weebly,
supplied by
Processor Account WooCommerce,
Square
Ecwid

Square Fees
2.75%/transaction

3.5%+$0.15 for keyed-in


transactions

Source: Company data, Credit Suisse estimates

Social P2P
While Social/P2P (person-to-person) payments remain economic loss leaders from a
payment perspective, we believe providers can benefit from the increased platform
stickiness these services provide. We also see a longer-term opportunity to monetize P2P
via merchant payments and/or data and advertising services.
2017 saw increase promotional activity for P2P services not just from PayPal’s Venmo, but
from Square (SQ), Apple (AAPL) and bank-led Zelle. We don’t view P2P as a winner-take-
all industry and expect strong volume growth could occur across several providers.
However, we believe P2P platforms focused on providing value for customers (Venmo) will
have an edge over those focused on retaining control of customers (Zelle).
P2P volumes remain relatively low with Zelle and P2P facilitating only about $125b in
volume in 2017. We expect different platforms may emerge better suited to different use
cases. For example, Zelle’s average transaction size of ~$300 is well above Venmo, which
we estimate is in the $20-$30 range.
We expect to be driven by several factors including:
 Increased consumer use and acceptance of P2P.
 Favorable demographics.
 Merchant acceptance of P2P platforms for payments.

Payment Drivers 2018 13


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 Continued integration into other social messaging apps, such as Facebook


Messenger and iMessage (i.e., the rise of “contextual commerce”).
 Promotional activities among providers.

Figure 18: PayPal Venmo P2P Volume ($B) Figure 19: Zelle P2P Volume ($B)
$40 $100
+98% +60%
$35
$80
$30

$25 $60
$20 +136%
$40
$15

$10 +211% $20


$5

$0 $0
2014 2015 2016 2017E 2016 2017E

Source: Company data, Credit Suisse estimates Source: Company data, Credit Suisse estimates

B2B/B2C
We believe helping businesses digitize and streamline corporate payments presents a
stable long-term growth opportunity. While check-based commercial payments remain
persistent and we see several barriers preventing rapid adoption of electronic B2B
payments, we believe bank-led faster payments initiatives and the steady rise of the IoT
economy should provide continued payment opportunities in this market.
As shown below, roughly half of corporate payments made and received remain check-
based.

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Figure 20: Share of Corporate Payments Made/Received by Check (2016)

Check payments made Check payments received


90%

80%

70%

60%

50%

40%

30%
2004 2007 2010 2013 2016

Source: AFP, Credit Suisse

Additionally, businesses face significant payment complexity as they make and receive
payments across a variety of payment types.

Figure 21: Payments Made to Major Suppliers by Type

2% 1% 1%
3%

5% Checks
ACH Credit
13% 41% Wire
Purchase Cards
ACH Debit
Other Cards
Singe-use accounts
34% Other Cards

Source: AFP, Credit Suisse

However, barriers to digital payments adoption have proven formidable and persistent.
These include:
 A fragmented provider market with too many choices
 Difficulty convincing customers to pay electronically
 Difficulty convincing suppliers to receive payments electronically

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 Lack of IT resources to implement new system and limited integration with internal
accounting systems
 A lack of need for electronic payments as supplier terms don’t necessitate speed.
Only 45% of firms said converting check payments to electronic formats over the next
three years was “very likely”.

Figure 22: Likelihood of Converting Check Payments to Major Suppliers To


Electronic Over the Next Three Years

21%

Very likely
45%
Somewhat likely
8%
Not at all likely
Already electronic

26%

Source: AFP, Credit Suisse

Still, we believe increasing demand for automation, speed, efficiency and integration with
cross-industry platforms will provide stable tailwinds for the gradual adoption of digital
corporate payments. We believe this is particularly true in “new-economy” industries that
are enabled by digital payments, such as online marketplaces and travel, or other
industries where payables/receivables automation can improve services, such as
healthcare.
Visa has identified $19 trillion of payment volume subject to digitization in coming years.

Payment Drivers 2018 16


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Figure 23: B2B Digital Payments Opportunity

Source: Visa, Credit Suisse

We believe B2C payments – where businesses pay consumers or employees directly in


the form of wages, corporate returns, or some other kind of corporate disbursement – may
represent faster growth opportunities. This is because while B2B payments tend to have
pre-agreed payment terms among suppliers, B2C payments can create opportunities for
businesses to provide a positive experience for customers or employees.
Faster payment capabilities could also be a significant catalyst for B2C payments, as this
allows consumers to obtain funds instantly. Products such as Visa Direct combined with
modern payment gateways offered by Square, Stripe and PayPal’s Braintree enable
companies to easily disburse funds to customers and employees in a manner chosen by
the payee. For example:
 Uber drivers can have wages deposited directly to specified accounts and pay a
small fee ($0.50) to make funds available instantly.
 Square merchants can have daily funds instantly deposited to accounts for 1% of
the volume.
While bank faster payment initiatives also provide quicker access to funds (Same Day
ACH and The Clearing House Real-Time-Payments), we believe third-party non-bank
payment service providers are leading the B2C/B2B payments evolution and have a
significant head start over banks.

M&A
We believe a wealth of M&A opportunities exist in payments and expect further
consolidation of the industry as legacy processing services become more commoditized.
We expect M&A will largely focus on the themes outlined in this report, i.e., expanding
exposure to ecommerce, integrated merchant solutions and B2B services. Additionally, we
expect payment companies will seek international growth opportunities that can provide
cross-border or emerging market exposure.

Payment Drivers 2018 17


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Figure 24: Fin-Tech M&A Volume ($B) Figure 25: Fin Tech Sector M&A Mix (2017 YTD)
$160
2% 1%
8%
$140 13%

$120 Banking
15% Payments
$100
Securities
$80 Healthcare
$60 Insurance

19% 42% FMS


$40
FinancialBPO
$20

$0
2010 2011 2012 2013 2014 2015 2016 2017
An.

Source: Financial Technology Partners, Credit Suisse Source: Financial Technology Partners, Credit Suisse

However, we are somewhat leery of increasing valuations, which have the potential to
dilute the accretive impact of deals and/or increase financing risk. We provide a list of
M&A deals across our coverage over the past three years. Note valuations in 2017 have
generally been higher.

Payment Drivers 2018 18


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Figure 26: M&A Transactions


Multiple (LTM
Company Deal Price Date Expanded Offering
EV/EBITDA)
Global Payments GPN APT ~10x $413M Oct. 2012 Integrated payments
First Data FDC Perka $30M Oct. 2013 Merchant loyalty and payments app
First Data FDC Clover $56M Oct. 2013 Tablet based POS
Global Payments GPN PayPros mid teens $420M Mar. 2014 Integrated payments
Wex WEX Evolution1 low-20s $533M Jul. 2014 Virtual corporate payments
Fleetcor FLT Pacific Pride $50m Aug. 2014 Commercial fuel card
Alliance Data Systms ADS Conversant 10.0x $2.3B Dec. 2014 Customer data analytics/digital targeted marketing
Global Payments GPN Realex $120M Mar. 2015 Online payment gateway
PayPal PYPL Paydiant $280M Apr. 2015 Merchant loyalty and payments app
Blackhawk HAWK Achievers $110M Jun. 2015 Incentive rewards distribution
Fidelity Nat'l FIS Sungard 11.5x $9.1B Aug. 2015 Financial software (capital markets vertical)
Global Payments GPN BPI JV Aug. 2015 Philippine processing
PayPal PYPL Modes N.A. Aug. 2015 E-commerce enablement platform
First Data FDC Spree N.A. Sep. 2015 E-commerce enablement platform
Verifone PAY Curb N.A. Oct. 2015 Taxi E-hail, Payments, Media
Wex WEX EFS 11.0x (NTM) $1.4B Oct. 2015 Virtual corporate payments
Wex WEX Benaissance $80M Oct. 2015 Cloud financial mgmt. software for health care
ACI Worldwide ACIW PAY.ON $200M Nov. 2015 Online payment gateway
Global Payments GPN Heartland Pmts 19.2x $4.3B Dec. 2015 Merchant acquiring
Blackhawk HAWK GiftCards.com N.A. Jan. 2016 Digital Commerce
Blackhawk HAWK OmniCard N.A. Jan. 2016 Digital Commerce
Fiserv FISV ACIW CFS $200M Jan. 2016 Digital Banking
Total System Services TSS Transfirst 13.8x $2.4B Jan. 2016 Merchant acquiring
Verifone PAY AJB Software Jan. Jan. 2016 Omni-commerce
Blackhawk HAWK NimbleCommerce N.A. Feb. 2016 Digital Commerce
Fleetcor FLT STP (Brazil) 11.5x $1.05B Mar. 2016 Workforce Payments, Toll Network
Global Payments GPN eWAY $50M Apr. 2016 Online payment gateway
Diebold DBD Wincor Nixdorf 12.7x $1.7B Aug. 2016 Self service hardware, software for Retail & Banking
PayPal PYPL TIO Networks ~18x $233M Feb. 2017 Bill payment processing software
Square SQ OrderAhead N.A. Mar. 2017 Food pick-up business
First Data FDC CardConnect (CCN) 17.0x $750M May 2017 ERP assets
Fleetcor FLT Cambridge Global Pmts 12.9x $675M May 2017 Cross border payments
Fiserv FISV Dovetail N.A. Aug. 2017 Bank payments; Liquidity Mgmt
Global Payments GPN Active Network 18x-19x $1.2B Aug. 2017 Enterprise software for health/fitness events
Fiserv FISV Monitise $97.3M Sep. 2017 Digital Banking
First Data FDC BluePay 22.6x $760M Oct. 2017 Pmt processing; software enabled pmts, CNP, ISV
Total System Services TSS Cayan 20.0x $1B Dec. 2017 Merchant acquiring; ISO

Source: Company data, Credit Suisse estimates

We note that while leverage has increased across the industry, it remains at manageable
levels though rising interest rates could slow M&A activity modestly.

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5 January 2018

Figure 27: Payment Stock Leverage (debt/TTM EBITDA)

9x 4Q14 3Q17
8x
7x
6x
5x
4x
3x
2x
1x
0x
TSS

SQ

Average
FLT

PAY

FDC
WEX
HAWK

GPN
Source: Company data, Credit Suisse estimates

Keeping Watch of Crypto Payments


While it may take considerable time before crypto payments can scale to meet the
demands of mass retail, we nonetheless see value in distributed ledger-based (i.e.
blockchain) payment systems and note the fledgling industry is very well funded, able to
attract top talent, and focused on developing real-world payment solutions.
To date, blockchain investments by established players in the payments industry (i.e.,
networks and banks) have been focused on enterprise level solutions, with little lip service
given to the emerging crypto coins. One exception has been Square (SQ), which
announced its intention to enable Square Cash app users to buy bitcoin (for a brief Bitcoin
primer see our note: Going Crypto; Exploring the Bitcoin Play).
Yet while legacy card-based payment services have many advantages (scaled processing
capabilities, widespread acceptance, reliability, understood by consumers and merchants,
established dispute resolution systems, clear regulatory frameworks) crypto-currencies
have the potential to provide unique solutions for some of the most pressing issues
afflicting legacy payments infrastructure, namely security, fraud, settlement time and fees.
Payment security: Retailers, issuers and payment service providers allocate significant
resources to ensure that sensitive cardholder data is secure when it is at rest or in transit
among the various participants of the card payment system. This long chain of service
providers presents multiple potential points of failure among the payment process, with
several high profile breaches occurring in recent years (Target, Chase, Equifax).

Figure 28: Traditional Card Base Retail Payments Flow

Card-Based Retail Payments = Multiple Points of Failure

Issuer
Consumer Bank Network Acquirer Gateway Merchant
Processor

Participants shaded in blue possess sensitive information

Source: Visa, Credit Suisse

Payment Drivers 2018 20


5 January 2018

Crypto payments greatly reduce the need to spend on security as sensitive customer
information is not sent to merchants. With crypto payments, data risk is isolated to the
wallet provider and/or the consumer. While this does not completely eliminate security risk,
it greatly reduces the scope of the threat. While there have been high profile breaches of
crypto exchanges, such as Mt. Gox, we view these more as growing pains as opposed to
structural weaknesses.

Figure 29: Crypto Retail Payment Flow

Crypto Payment = Fewer Points of Failure

Crypto
Consumer Acquirer Gateway Merchant
Wallet

Participants Shaded in Blue Posses Sensitive Data


Source: Visa, Credit Suisse

Fraud: Crypto-payments virtually eliminate counterfeit fraud as it is essentially impossible


to replicate a crypto-wallet to make fraudulent payments the way a fraudster can replicate
a payment card account with stolen account numbers. While hackers could potentially
penetrate crypto-wallets to initiate fraudulent payments, this threat also exists today with
banks.
Settlement time: Crypto payments can be confirmed within minutes and in some cases
instantly, with no further clearing or settlement necessary. While Bitcoin has become the
poster-child for lengthy confirmation times with transactions sometimes taking hours to
confirm, we believe these scaling issues can be fixed and note transactions with coins
such as Litecoin, Dash and Ethereum do not have these issues. Similarly, energy
consumption is a problem specific to bitcoin, with other confirmation methods possible that
enable crypto payments to be processed using much less energy. While faster payments
initiatives among banks and legacy payment providers are speeding up settlement times,
this often carries additional fees and is not always available.

Figure 30: Crypto Coin Average Block Time (minutes)


12
10.0
10
8.6
8

4
2.3 2.6
2
0.2
0
Bitcoin Ethereum B-Cash Litecoin Dash
Source: Bitinfocharts.com, Credit Suisse. Note, the bitcoin payments backlog is massive. While block times average ~10 minutes, payments
may not be confirmed for hours as they await a miner to pick them up and put them in a block. We estimate it would take about a day to clear
all the pending bitcoin payments provided no new payments were added to the network.

Fees: We believe crypto-payment fees are largely misunderstood. Whereas fees for card-
payments are based on a percentage of transaction value, crypto fees are tied to both
transaction size measured in data (i.e., bytes) and the time it takes to confirm measured in

Payment Drivers 2018 21


5 January 2018

“blocks”. Hence, crypto transactions fees are completely unrelated to the amount of value
transacted.
This has the effect of skewing fees and making some small transactions more expensive
than large transactions. For example, a bitcoin transaction of $1 million could cost as little
as $10 to send whereas a $10 transaction could also cost $10 (or more). While bitcoin’s
scaling issues and high fees effectively rule out its use in small high frequency payments
(i.e., mass retail), other coins (Dash, Ethereum, Litecoin, Bitcoin Cash) do not have the
same issues and can process transactions for pennies.

Figure 31: Crypto Coin Average Transaction Fees


$16 $15.11
$14
$12
$10
$8
$6
$4
$2
$0.36 $0.03 $0.24 $0.04
$0
Bitcoin Ethereum B-Cash Litecoin Dash
Source: Bitinfocharts.com, Credit Suisse. Represents average transaction fee for the month of December.

Consumer adoption: While merchants are likely very open to the idea of reducing
acceptance fees to a few pennies, consumer adoption of crypto payments will be a trickier
riddle to solve.
Consumers likely won’t use a system that does not have product guarantees, dispute
resolution systems, or some sort of rewards system. While all of these features can be
added to crypto-payments, this adds costs and complexity such that a truly scaled and
functionally comparable crypto payment system may not look much different from today’s
card systems.
Still, the stratospheric rise of crypto prices has helped drive early stage adoption unlike
any other alternative payment system. This has yielded tremendous publicity and brand
recognition, resulting in millions of consumers now owning crypto assets stored in crypto
wallets that essentially have the same payment function as a Starbucks app. News of
companies like Amazon purchasing bitcoin URLs and Square enabling bitcoin purchases
help reinforce this trend as consumers see this as validation that crypto currencies are
here to stay.

Payment Drivers 2018 22


5 January 2018

Figure 32: Coinbase Users (Millions)


14

12

10

0
Oct-13

Oct-14

Oct-15

Oct-16

Oct-17
Jan-13

Jan-14

Jan-15

Jan-16

Jan-17
Apr-13
Jul-13

Apr-14
Jul-14

Apr-15
Jul-15

Apr-16
Jul-16

Apr-17
Jul-17
Source: Alistair Milne, Credit Suisse

Along the way, people are using crypto currencies to take part in Initial Coin Offerings
(ICOs) or to play the Ethereum-based game Crypto-Kitties. While these are isolated use
cases, they nonetheless represent products that could only exist with blockchain
technology and payments not possible with traditional card based systems. Other
opportunities may exist in niche cases such as remittances, disbursements, corporate
payments or the cannabis industry, which is fully cash-based. We believe that if crypto
payments do materialize, it will likely be in these kinds of ‘new payment’ opportunities
where they will first take root.

Payment Drivers 2018 23


5 January 2018

Companies Mentioned (Price as of 04-Jan-2018)


Amazon com Inc. (AMZN.OQ, $1209.59)
Apple (AAPL.O, $173.03)
Blackhawk Network Holdings, Inc. (HAWK.OQ, $36.0)
Equifax Inc. (EFX.N, $121.64)
Facebook Inc. (FB.OQ, $184.33)
First Data Corporation (FDC.N, $16.65, OUTPERFORM, TP $21.0)
Fleetcor Technologies, Inc. (FLT.N, $195.46)
Global Payments Inc. (GPN.N, $103.65, OUTPERFORM, TP $108.0)
JPMorgan Chase & Co. (JPM.N, $109.04)
MasterCard Inc. (MA.N, $155.81)
PayPal Holdings, Inc. (PYPL.OQ, $76.73, OUTPERFORM, TP $85.0)
Square, Inc. (SQ.N, $38.1)
Starbucks (SBUX.OQ, $58.93)
Target Corporation (TGT.N, $65.85)
Total System Services, Inc. (TSS.N, $79.42)
VeriFone Systems, Inc. (PAY.N, $17.62)
Visa Inc. (V.N, $116.08)
WEX, Inc. (WEX.N, $144.6)

Disclosure Appendix
Analyst Certification
I, Paul Condra, certify that (1) the views expressed in this report accurately reflect my personal views about all of the subject companies and
securities and (2) no part of my compensation was, is or will be directly or indirectly related to the specific recommendations or views expressed in
this report.
3-Year Price and Rating History for First Data Corporation (FDC.N)

FDC.N Closing Price Target Price Target Price Closing Price FDC.N
Date (US$) (US$) Rating
10-Dec-15 16.58 20.00 N* 20
11-Feb-16 8.67 12.00 O 18
22-Apr-16 13.00 15.00 16
07-Nov-16 14.46 17.00 14
13-Feb-17 16.14 18.00
12
08-May-17 16.61 19.00
10
12-Jul-17 18.54 20.00
07-Aug-17 18.18 21.00 01- Jan- 2016 01- Jul- 2016 01- Jan- 2017 01- Jul- 2017 01- Jan- 2018
12-Sep-17 18.38 R
14-Sep-17 17.81 21.00 O N EU T RA L
O U T PERFO RM
* Asterisk signifies initiation or assumption of coverage. REST RI C T ED

3-Year Price and Rating History for Global Payments Inc. (GPN.N)

GPN.N Closing Price Target Price Target Price Closing Price GPN.N
Date (US$) (US$) Rating 115
08-Jan-15 42.39 47.50 O
08-Apr-15 49.30 52.00
90
20-Apr-15 50.14 55.50
10-Dec-15 71.45 84.00 *
25-Jan-16 57.66 68.00 65
07-Apr-16 71.74 77.00
15-Apr-16 75.69 80.00
40
28-Jul-16 78.19 84.00 01- Jan- 2015 01- Jan- 2016 01- Jan- 2017 01- Jan- 2018
05-Jan-17 73.42 80.00
09-Jan-17 79.79 86.00 O U T PERFO RM

04-May-17 86.14 91.00


12-Jul-17 90.19 97.00
03-Aug-17 95.15 100.00
08-Nov-17 101.65 108.00
* Asterisk signifies initiation or assumption of coverage.

Payment Drivers 2018 24


5 January 2018

3-Year Price and Rating History for PayPal Holdings, Inc. (PYPL.OQ)

PYPL.OQ Closing Price Target Price Target Price Closing Price PYPL.OQ
Date (US$) (US$) Rating 90
10-Dec-15 35.49 43.00 O*
28-Jan-16 34.24 39.00
70
22-Apr-16 40.31 42.00
21-Jul-16 40.13 43.00
20-Oct-16 40.09 47.00 50
26-Apr-17 44.41 49.00
08-Jun-17 54.39 56.00
30
26-Jul-17 58.79 63.00 01- Jan- 2016 01- Jul- 2016 01- Jan- 2017 01- Jul- 2017 01- Jan- 2018
10-Oct-17 66.04 70.00
19-Oct-17 67.25 74.00 O U T PERFO RM

16-Nov-17 77.70 85.00


* Asterisk signifies initiation or assumption of coverage.
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Payment Drivers 2018 25
5 January 2018

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Target Price and Rating


Valuation Methodology and Risks: (12 months) for First Data Corporation (FDC.N)
Method: Our $21 target price for FDC is derived from a 50-50 blend of P/E (13.5x our 2019 estimate, yielding $22) and EV/EBITDA (10.5x our 2019
estimate, yielding $20). Our Outperform rating is based on our view that management can drive revenue growth by executing on
improvements in the GBS North America segment and through tuck-in acquisitions, and EBITDA and EPS growth by cutting costs and
deleveraging.
Risk: Risks to our $21 target price for FDC are the inability to continue to reduce costs, slower than expected revenue growth, increasing
competition and deterioration in end-markets. Risks to our Outperform rating for FDC are continued negative sentiment on the stock,
preventing any share price appreciation.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for Global Payments Inc. (GPN.N)
Method: Our $108 target price is derived from a blended P/E and EV/EBITDA valuation and implies a 2019 P/E multiple of 21.5x and EV/EBITDA
multiple of 15x. We believe GPN trades at a slight premium to the group given exposure to higher growth business lines and expectations
of earnings accretion from the HPY acquisition. Our Outperform rating stems from our expectations for continued strong growth and
performance, a strong management team, and exposure to strong secular growth trends in electronic payments.
Risk: Risks to our $108 target price include pricing pressure due to commoditization of traditional merchant processing, FX headwinds,
maturation of integrated channels, growing competitive threat not only from traditional providers, but also from new start-ups, and data
theft or breach of sensitive client-bank information, and unsuccessful integration of the HPY deal. Risks to our Outperform rating consist of
slowing core growth, competition, and not being able to achieve synergies following HPY deal.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for PayPal Holdings, Inc. (PYPL.OQ)
Method: Our $85 target price is derived from a blended P/E and EV/EBITDA valuation and implies a 2019 P/E multiple of 31x and EV/EBITDA
multiple of 21x. Our Outperform rating stems from our view that PYPL has industry leading exposure to online and mobile payments and a
differentiated and fast-growing product portfolio, which justify this premium valuation, though we note PayPal has a much lower margin
profile relative to peers Mastercard and Visa.
Risk: Risks to our $85 target price include continued take rate compression as the company adds new large customers and increases the mix
of lower revenue products; competition for online payment processing volume from other large players including Visa and Mastercard; risk
that consumers stop using PayPal in favor of other payment methods; and potential data theft of sensitive consumer bank information.
Risks to our Outperform rating including faster than expected take rate compression and/or margin compression, causing us to reduce our
growth outlook.

Please refer to the firm's disclosure website at https://rave.credit-suisse.com/disclosures/view/selectArchive for the definitions of abbreviations
typically used in the target price method and risk sections.
See the Companies Mentioned section for full company names
Credit Suisse currently has, or had within the past 12 months, the following as investment banking client(s): FDC.N, PYPL.OQ
Credit Suisse provided investment banking services to the subject company (FDC.N) within the past 12 months.
Credit Suisse currently has, or had within the past 12 months, the following issuer(s) as client(s), and the services provided were non-investment-
banking, securities-related: PYPL.OQ
Credit Suisse has managed or co-managed a public offering of securities for the subject company (FDC.N) within the past 12 months.
Within the past 12 months, Credit Suisse has received compensation for investment banking services from the following issuer(s): FDC.N
Credit Suisse expects to receive or intends to seek investment banking related compensation from the subject company (FDC.N, PYPL.OQ, GPN.N)
within the next 3 months.
Within the last 12 months, Credit Suisse has received compensation for non-investment banking services or products from the following issuer(s):
PYPL.OQ
Payment Drivers 2018 26
5 January 2018

Credit Suisse or a member of the Credit Suisse Group is a market maker or liquidity provider in the securities of the following subject issuer(s):
FDC.N, GPN.N, PYPL.OQ
A member of the Credit Suisse Group is party to an agreement with, or may have provided services set out in sections A and B of Annex I of
Directive 2014/65/EU of the European Parliament and Council ("MiFID Services") to, the subject issuer (FDC.N, PYPL.OQ, GPN.N) within the past
12 months.
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Payment Drivers 2018 27


5 January 2018

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Investment principal on bonds can be eroded depending on sale price or market price. In addition, there are bonds on which investment principal can
be eroded due to changes in redemption amounts. Care is required when investing in such instruments.
When you purchase non-listed Japanese fixed income securities (Japanese government bonds, Japanese municipal bonds, Japanese government guaranteed bonds, Japanese corporate bonds) from CS as a seller, you will be requested to
pay the purchase price only.

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