CI/PROBLEM SOLVING FORM/2018.

09
Annex 9.5 Problem Solving Form (PSF)
2 CRITERIA REWARDS FOR THE BEST CI PROJECT. THE STAR RATINGS AS PER BELOW: TO FILL IN BY T&CI DEPT.

1. INVOLVEMENT OF
INTER-DEPARTMENTS:
 INTERNAL  2 DEPARTMENTS  ≥ 3 DEPARTMENTS CI PROJECT ID:

PROBLEM SOLVING FORM (PSF)

PROCEDURE/WI INVOLVED <5 TYPE & IMPACT OF IMPROVEMENTS INVOLVED 5 AND MORE TYPE &
2.‚TYPE & IMPACT:  CORRECTIVE/AMEND
 IMPROVEMENT
 IMPACT OF IMPROVEMENT

Boustead Naval Borang Penyelesaian Masalah **Type & impact of improvement shall give the prove of quantify-measuring the effectiveness at column 7.0. IMPACT/Kesan
Example: Calculation prove on Type & Impact no. 9) Cost Savings
DATE RECEIVED:

Shipyard Sdn. Bhd.

1) Safety, Health Environment 2) Ergonomic 3) Customer Satisfaction 4) Quality 5) Productivity
Type & impact of improvement:
6) Inventory 7) Waste 8) Moral 9) Cost Savings ('RM', if any)

TITLE OF THE CI PROJECT / Tajuk Projek CI : 4.0 IMPROVEMENT ACTION/Tindakan penambahbaikan

Findings Improvement Action
TITLE dari Project Charter
Dapatan Tindakan Penambahbaikan
1.0 DEFINE THE PROBLEM SITUATION / Jelaskan masalah yang dihadapi 1.

WHAT PROBLEM? PROBLEM STATEMENT dari

Apa masalah?
Project Charter
Date/Tarikh : Responsibility/Tanggungjawab :
WHEN PROBLEM FOUND? Date Time 2.
-
Bila jumpa masalah? Tarikh Masa
WHERE PROBLEM FOUND?
Di mana masalah dijumpai?
WHO FOUND PROBLEM ? Date/Tarikh : Responsibility/Tanggungjawab :
Siapa jumpa masalah? 3.
HOW PROBLEM FOUND?
Bagaimana masalah dijumpai?
WHAT IS THE STANDARD? NON-CONFORMANCE dari
Apa piawaian? Project Charter
Date/Tarikh : Responsibility/Tanggungjawab :
4.
GAP BETWEEN ACTUAL AND STANDARD?
Beza antara keadaan sebenar dan piawaian?
WHO THE CUSTOMER?
Siapa pelanggan? Date/Tarikh : Responsibility/Tanggungjawab :
WHAT EFFECT TO CUSTOMER? Picture/ Illustration
Apa kesan kepada pelanggan? (If applicable) 5.0 RESULT/Hasil

1.1 WHO ARE THE TEAM MEMBERS INVOLVE TO SOLVE THE PROBLEM / Siapa ahli kumpulan terlibat untuk
menyelesaikan masalah DELIVERABLE dari Project
LEADER / Ketua Charter
MEMBERS / Ahli

FACILITATOR / Fasilitator
2.0 OBJECTIVE / Objektif 6.0 STANDARDIZATION/Penetapan piawaian
Action PIC Effective Date
Tindakan Tanggungjawab Tarikh dikuatkuasa
PROJECT OBJECTIVE dari
Project Charter

3.0 ROOT CAUSE ANALYSIS / Analisa punca masalah

OTHERS LEAN TOOLS 7.0 IMPACT/Kesan ** 7.1 COST SAVING IMPACT/Penjimatan Kos

(To be endorsed by Finance)

Prepared Checked Verified Approved
Disediakan Diperiksa Disahkan Diluluskan

(Team Member) (Team Leader) (Facilitator) (Champion)

Committee Approved

Date :
Rev.