Professional Documents
Culture Documents
a r t i c l e i n f o a b s t r a c t
Article history: The authors have attempted to summarize the evolution of research in Construction Productivity (CP)
Received 25 August 2018 through a Systematic Literature Review (SLR) from the papers published from 2006 to 2017. The method-
Revised 28 September 2018 ology adopted for the study is to use the systematic literature review for selecting the papers published in
Accepted 16 October 2018
a few selected major journals of construction, built environment, and construction management fields. A
Available online 20 February 2019
total of eight journals selected for the SLR and 101 papers have been selected using the keyword
‘‘Construction Productivity in the title or the Keywords”. The findings of the study conclude that the
Keywords:
studies in CP are focused in seven main areas are industry-level studies, the study of factors/attributes,
Construction productivity
Construction management
measurement techniques, simulation and models, equipment and technology, issues and problems
Project associated with CP, and improvement techniques and proposed frameworks.
Construction industry Ó 2019 The Authors. Published by Elsevier B.V. on behalf of Faculty of Engineering, Ain Shams University.
SLR (systematic literature review) This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-
nd/4.0/).
https://doi.org/10.1016/j.asej.2018.10.010
2090-4479/Ó 2019 The Authors. Published by Elsevier B.V. on behalf of Faculty of Engineering, Ain Shams University.
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
556 S. Dixit et al. / Ain Shams Engineering Journal 10 (2019) 555–564
Table 1 transparency” [13,14]. Cook et al., firstly used [15] SLR and track
Journals selected for the study. its presence in the medical and healthcare fields as well. When
Sr. Journal tittle No of papers we compare SLR with traditional and less systematic review
No. selected approaches, SLR is generally considered better, as other researchers
1 Journal of Construction Engineering and 34 can easily verify the findings of the study. SLR enables the author’s
Management (JCEM) – ASCE to cover the literature in a systematic and more comprehensive
2 Construction Management and Economics (CME) 22 way. It covers a specific time duration, in this paper from post-
3 International Journal of Construction Management 12
(IJCM)
2006 literature from authentic sources. Only full text published
4 Automation in Construction (AC) 12 articles with the terms ‘‘construction productivity” in the title
5 Construction Economics and Building (CEB) 9 and keywords in the targeted journals. A total of 101 papers were
6 Engineering, Construction and Architectural 8 identified from the seven top-rated Journals on the basis of their
Management (ECAM)
average citation score. A total of 5423 papers were published from
7 International Journal of Project Management (IJPM) 4
2006 to 2017 Fig. 2. The account for CP papers is about 1.5% of the
total published papers. The number of article were selected Journal
wise are: Journal of Construction Engineering and Management
unplanned training sessions, consistency of skill development
(JCEM) – ASCE (34), Construction Management and Economics
courses and the decrease in the number of participants [11,12].
(CME) (22), Automation in Construction(AC) (12), International
The leading journals publishing construction productivity
Journal of Construction Management (IJCM) (12), Construction
papers are Journal of Construction Engineering and Management
Economics and Building (CBE) (9), Engineering, Construction and
– ASCE, Construction Management and Economics, Automation in
Architectural Management (ECAM) (8), and International Journal
construction, International Journal of Construction Management,
of Project Management (IJPM) (4) refer Table 1.
Engineering Construction and Architecture Management,
Construction Economics and Building, and International Journal
2.1. Year wise CP-related papers in selected journals
of Project Management. The objective of the study is to analyse
the evolution of research and studies in Construction productivity
The year wise CP related papers in selected journals (Fig. 1)
(CP) from 2006 to 2017 in selected journals using a systematic lit-
provide an insight into the development and research to the topic
erature review. And identified the gap exists in the development of
year-wise. The trend is upward from 2006 to 2014 and then
research in the previous studies is the motivation behind this
slightly downfall in the number of papers from 2014 to 2017.
research papers. This study identifies and summarizes the different
The maximum number of papers were published in the year
measurement techniques, improvement tools and proposed frame-
2014 (15 papers), followed by 2011 (12 papers).
work in CP. There has been a number of research papers into con-
struction productivity since the last 4–5 decades, a critical review
2.2. Findings from previous studies in construction productivity
paper with a discussion on the overall progress in the field is rarely
attempted.
In 2007, Lee et al., [16] conducted a case study on three infra
projects those were under construction. This study suggests opti-
2. Literature review mizing plan of fast-track construction approach by utilizing pre-
cast assembly units on three restoration projects and assess the
To fulfil the objective of the study, the author’s adopt a System- impact on the productivity of the operation. The study provides
atic literature review (SLR) focusing on the leading journals that an understanding and deeper knowledge about the productivity
publish civil engineering, construction management, project man- of five major retrofit/rework activities (i.e., base placement, AC
agement, construction economics, built environment, and architec- paving, roadway excavation, concrete slab demolition, and con-
tural research. ‘‘A structured literature review is defined as the crete paving) implementing at the three experimental long-life
more narrative review because of its methodical approach, imply- pavement rehabilitation strategies (LLPRS) projects in California.
ing a detailed description of the steps taken to select, scan and The authors conducted a comparison of production rates of the five
analyse the literature, aiming at reducing biases and increasing activities using per/unit analysis, recorded during 55 h per week.
in the USA construction industry. The authors also conclude that direct relationship in off-site construction between ‘‘employee
there is a consistent pattern of factors affecting construction pro- empowerment factors” and, unequivocally manufacture yard ‘‘pro-
ductivity such are tools, equipment’s, and material. ductivity levels”. The ranking of the components on the basis of
In 2013, Teizer et al., [23] studied the impact of location track- correlation value are resource development, involvement, process
ing and data visualization to improve the safety and productivity of improvement, recognition, education and training, teamwork,
ironworkers in their training and education sessions. Construction leadership, empowerment system, and measurement.
is an important sector in terms of contribution to GDP, and In 2016, Pheng et al., [27] studied Organizational learning (OL)
employment of a country. It provides approx. 4.5% to the GDP of is rising as a standout amongst the most crucial and sustainable
Canada, and Singapore. The Bureau of Labor Statistics, indicate that competitive upper hands that can improve organizational perfor-
construction professionals contribution to employment is 7%, but it mance. This investigation investigates Singapore’s issues of low
contributes 20% in terms of major occupational related injuries. construction productivity and concentrates on how the utilization
The purpose of the paper is to propose a different approach of OL in labour effectiveness activities, Building Information
towards the safety training of construction workers. The proposed Modeling (BIM), and Constructability Appraisal System (CAS) and
framework depends on this study on following the ironwork Buildable Design Appraisal System (BDAS), can prompt productiv-
instructors, and trainers undergoing in the real-time in the mea- ity improvement in construction.
surement of their activities and measure the safety and productiv- In 2016, Safa et al., [28] studied the use of automated rebar
ity performance. To do so few of the ironworkers was followed tying machine to improve construction labour productivity and
over the span of a three-hour training time, which comprised of to reduce the probability of accidents associated with rebar yard
the erection of a few auxiliary steel bars on a taunt up two-story worker. The author concluded that rebar tying is labour concen-
tall indoor steel structure. Findings of the study enable the trainee trated and costly, with a high learning curve that confines capabil-
participants to visualize and see the safety issues that might not be ity at the speciality to a lot of construction field involvement.
possible to experience by using the normal training program, but Research and building controls for rebar tying have been sensibly
with the help of remote data sensing and visualization technology. constrained. The study shows that the programmed rebar tying
In 2014, Huges and Thorpe, [24] have identified and studied the machine could bring down the learning curve, subsequently
factors affecting construction productivity. The study is focused on decreasing preparing times and limit excess schedules. The after
the building construction projects in the state of Queensland, Aus- effects of this study demonstrate that the programmed rebar tying
tralia. The findings of the study conclude that the top three primary machine can possibly spare time, money, and economic liabilities
factors affecting the productivity of the Australian construction without gambling labour productivity.
industry were rework, poor supervision, and incomplete drawings. In 2017, Karimi et al., [29] investigated the impact of labour
And the top three secondary factors affecting the productivity in availability on construction project productivity and schedule
Australian construction industry are insufficient details provided using the data of 97 completed projects from 2001 to 2014 in
by architect, inadequate examination of the approved drawings, the USA and Canada. The data utilized as a part of this research
and impractical design. The author’s suggested that the CP could were collected from two unique databases, which were examined
be improved by systematic monitoring and controlling the primary independently to validate the results and in addition to enhancing
and secondary factors affecting the CP in the Australian the reliability and legitimacy of the examination. All projects were
environment. performed and completed for the duration of 2007 and 2014. The
In 2014, Loosemore [25] studied improving construction produc- second data source was acquired through the CII Benchmarking
tivity with respect to the subcontractors perspective. And address and Metrics (CII BM&M) database. The findings of the study pro-
the imbalances by researching the determinants of construction posed a relationship between craft labour availability and project
productivity from a subcontractor’s point of view. Australia was on performance, as measured by project productivity and schedule.
a standard with Japan and Germany in value added per hour, per-
forming marginally better than France and the UK, yet lagging
3. Classification of studies in construction productivity
behind the USA, Canada and Singapore. In value per employee, the
picture was comparable with Australia on a standard with Japan,
The studies and research work in construction productivity shall
performing marginally better than the UK, Germany and France.
be broadly classified into seven main segments on the basis of SLR of
The Australian Industry Group found that Australian construction
101 papers published during 2006–2017. Those segments are:
productivity had improved quickly in the 1990s and in the vicinity
of 2002 and 2008 had outpaced the national all-industry average.
The current research is conducted on the sub-contractors and it is 3.1. Studies to identify and analyses the issues and problems in
feasible to conduct a study on productivity perspective of sub- construction productivity
contractors in Australia, because of a small number of ventures as
compared to USA and India. The outcome of the research paper are Issues and problems affecting CP are also one of the focused
the factors affecting productivity in sub-contractors prospective areas of research for the research. The researcher’s identified and
that are: An early design involvement, document control, Project analyzed new construction approaches, determinants of CP, work
management skills, industrial relations, fair tender practices, risk and frequency relationship, the relationship between productivity
management, and scheduling and coordination. and employment, and other critical issues and provided sugges-
In 2015, Alazzaz and Whyte, [26] investigated the gaps in off- tions and measures to rectify them to improve CP [16,25,5,30]
site partial factor productivity by identifying and analysing the (Table 2).
connection between productivity and employee empowerment.
The study is focused on two engineering manufacture yard case 3.2. Single factor/multi-factor/total factor investigation of construction
studies that investigate both qualitatively and furthermore quanti- productivity
tatively the relationship between empowerment and productivity.
Solid and significant positive relationship is found to exist in labour The ways and means to measure and improve productivity were
inclusion, resource development, job recognition acknowledge- studied by few researchers and concluded that there is a decline
ment, and process change, as they represent the off-site construc- in the total factor productivity of the majority of the countries
tion productivity. The findings of the study concluded a positive [32–34] (Table 3).
S. Dixit et al. / Ain Shams Engineering Journal 10 (2019) 555–564 559
[7] The study explains the total factor productivity trend in building Studies focused on the use of Equipment and technology in the advancement
construction in the Hong Kong construction industry of CP
[8] An analysis of spatial differences.
[9] The study proposed a Malmquist index method to estimate the total References Findings
factor productivity of the construction industry during the period 1990– [31] The author’s develops two methods for the comparison and
2007 in Australia. estimating construction productivity of dozer operations (non-
linear analysis through neural networks and regression
analysis).
3.3. Study of Factors/Attributes affecting/influencing CP [32,33,18] The author’s identified and studied the impact of technology,
automation and use of modernizing audio-visual tech to
Study of factors/attributes affecting the productivity positively or improve construction productivity ion different conditions.
negatively, and the ranking of the factors on the basis of some statis- [34] The authors identified and analysed three area of research for
productivity improvement of equipment are residual value, the
tical tools. A number of researcher’s identified and analyzed the fac- total cost of ownership and repair cost.
tors affecting CP in different scenarios and rank them on the basis of [28] The author’s analyses the impact of building information
their severity of impact and relative importance index values modelling (BIM) to improve labour productivity.
Table 4
Study of Factors/Attributes affecting/influencing CP.
Table 7
Industry/sector level studies on CP.
Table 8
Improvement techniques and proposed frameworks for development in CP.
[31] Ma L, Liu C, Mills A. Construction labor productivity convergence: a [65] Jarkas AM, Kadri CY, Younes JH. A survey of factors influencing the
conditional frontier approach. Eng Constr Archit Manag 2016;23(3): productivity of construction operatives in the state of Qatar. Int J Constr
283–301. Manag 2012;12(3):1–23.
[32] Chau KW. Explaining total factor productivity trend in building construction: [66] Chia FC, Skitmore M, Runeson G, Bridge A. An analysis of construction
empirical evidence from Hong Kong. Int J Constr Manag 2009;9(2):45–54. productivity in Malaysia. Constr Manag Econ 2012;30(12):1055–69.
[33] Wang X, Chen Y, Liu B, Shen Y, Sun H. A total factor productivity measure for [67] Borg L, Song H-S. Quality change and implications for productivity
the construction industry and analysis of its spatial difference: a case study in development: housing construction in Sweden 1990–2010. J Constr Eng
China. Constr Manag Econ 2013;31(10):1059–71. Manag 2015;141(1):5014014.
[34] Li Y, Liu C. Malmquist indices of total factor productivity changes in the [68] Chalker M, Loosemore M. Trust and productivity in Australian construction
Australian construction industry. Constr Manag Econ 2010;28(9):933–45. projects: a subcontractor perspective. Eng Constr Archit Manag 2016;23
[35] Thomas AV, Sudhakumar J. Critical analysis of the key factors affecting (2):192–210.
construction labour productivity – an Indian perspective. Int J Constr Manag [69] Shan Y, Goodrum PM, Zhai D, Haas C, Caldas CH. The impact of management
2013;13(4):103–25. practices on mechanical construction productivity. Constr Manag Econ
[36] Jarkas AM, Horner RMW. Creating a baseline for labour productivity of 2011;29(3):305–16.
reinforced concrete building construction in Kuwait. Constr Manag Econ [70] Ma G, Gu L, Li N. Scenario Based proactive robust optimization for critical
2015;33(8):625–39. chain project scheduling. J Constr Eng Manag 2015;141(10):1–12.
[37] Hiyassat MA, Hiyari MA, Sweis GJ. Factors affecting construction labour [71] ‘‘No Title,” 2012.
productivity: a case study of Jordan. Int J Constr Manag 2016;16(2):138–49. [72] Ruddock L, Ruddock S. Evaluation of trends in the UK construction industry
[38] Mahamid I. Contractors perspective toward factors affecting labor using growth and productivity accounts. Constr Manag Econ 2011;29
productivity in building construction. Eng Constr Archit Manag 2013;20 (12):1229–39.
(5):446–60. [73] Dyer B, Goodrum PM, Viele K. Effects of omitted variable bias on construction
[39] Jarkas AM. Factors influencing labour productivity in Bahrain’s construction real output and its implications on productivity trends in the United States. J
industry. Int J Constr Manag 2015;15(1):94–108. Constr Eng Manag 2012;138(4):558–66.
[40] Grau D, Caldas CH, Haas CT, Goodrum PM, Gong J. Assessing the impact of [74] Chancellor W, Lu W. A regional and provincial productivity analysis of the
materials tracking technologies on construction craft productivity. Autom Chinese Construction Industry: 1995 to 2012. J Constr Eng Manag 2016;142
Constr 2009;18(7):903–11. (11):5016013.
[41] Ma L, Liu C. Decomposition of temporal changes in construction labour [80] Ruddock L, Ruddock S. Reassessing productivity in the construction sector to
productivity. Int J Constr Manag 2018;18(1):65–77. reflect hidden innovation and the knowledge economy. Constr Manag Econ
[42] Oral EL, Oral M. Predicting construction crew productivity by using Self 2009;27(9):871–9.
Organizing Maps. Autom Constr 2010;19(6):791–7. [81] Ganesan S. Construction productivity. Habitat Int 1987;8(34):29–42.
[43] Vereen SC, Asce M, Rasdorf W, Asce F, Hummer JE. Development and [82] Zhai D, Goodrum PM, Haas CT, Caldas CH. Relationship between automation
comparative analysis of construction industry labor productivity metrics. J and integration of construction information systems and labor productivity. J
Constr Eng Manag 2016;142(7):1–9. Constr Eng Manag 2009;135(8):746–53.
[44] Kisi KP, Mani N, Rojas EM, Foster ET. Optimal productivity in labor-intensive [83] Liu J, Shahi A, Haas CT, Goodrum P, Caldas CH. Validation methodologies and
construction operations: pilot study. J Constr Eng Manag 2017;143 their impact in construction productivity research. J Constr Eng Manag
(3):4016107. 2014;140(10):4014046.
[45] Assefa Tsehayae A, Robinson Fayek A, Tsehayae AA, Fayek AR. Developing and [84] Kenley R. Productivity improvement in the construction process. Constr
optimizing context-specific fuzzy inference system-based construction labor Manag Econ 2014;32(6):489–94.
productivity models. J Constr Eng Manag 2016;142(7):4016017. [85] Vogl B, Abdel-Wahab M. Measuring the construction industry’s productivity
[47] Gurmu AT, Aibinu AA. Construction equipment management practices for performance: critique of international productivity comparisons at industry
improving labor productivity in multistory building construction projects. J level. J Constr Eng Manag 2015;141(4):4014085.
Constr Eng Manag 2017;143(10):4017081. [86] Zhao T, Dungan JM. Improved baseline method to calculate lost construction
[48] Mani N, Kisi KP, Rojas EM, Foster ET. Estimating construction labor productivity. J Constr Eng Manag 2014;140(2):6013006.
productivity frontier: pilot study. J Constr Eng Manag 2017;143(10):4017077. [87] Pellegrino R, Costantino N, Pietroforte R, Sancilio S. Construction of multi-
[49] Nasirzadeh F, Nojedehi P. Dynamic modeling of labor productivity in storey concrete structures in Italy: patterns of productivity and learning
construction projects. Int J Proj Manag 2013;31(6):903–11. curves. Constr Manag Econ 2012;30(2):103–15.
[50] Poirier EA, Staub-French S, Forgues D. Measuring the impact of BIM on labor [89] Kwon S, Lee G, Ahn D, Park H. A modified-AHP method of productivity
productivity in a small specialty contracting enterprise through action- analysis for deployment of innovative construction tools on construction site.
research. Autom Constr 2015;58:74–84. 2014; August: 45–50.
[51] Ma L, Liu C. Did the late-2000s financial crisis influence construction labour [90] Ansah RH, Sorooshian S. Effect of lean tools to control external environment
productivity? Constr Manag Econ 2014;32(10):1030–47. risks of construction projects. Sustain Cities Soc 2017;32(December
[52] Kannan G. Field studies in construction equipment economics and 2016):348–56.
productivity. J Constr Eng Manag 2011;137(10):823–8. [91] Fageha MK, Aibinu AA. Identifying stakeholders’ involvement that enhances
[53] Ok SC, Sinha SK. Construction equipment productivity estimation using project scope definition completeness in Saudi Arabian public building
artificial neural network model. Constr Manag Econ 2006;24(10):1029–44. projects. Built Environ Proj Asset Manag 2016;6(1):6–29.
[54] Goodrum PM, Zhai D, Yasin MF. Relationship between changes in material [92] Alhuraish I, Robledo C, Kobi A. Assessment of lean manufacturing and six
technology and construction productivity. J Constr Eng Manag 2009;135 sigma operation with decision making based on the analytic hierarchy
(4):278–87. process. IFAC-PapersOnLine 2016;49(12):59–64.
[55] Xue X, Shen Q, Wang Y, Lu J. Measuring the productivity of the construction [93] Ocampo LA, Clark EE. A sustainable manufacturing strategy framework: the
industry in China by using DEA-based Malmquist productivity indices. J convergence of two fields. Asian Acad Manag J 2015;20(2):29–57.
Constr Eng Manag 2008;134(1):64–71. [94] Renault BY, Agumba JN. Risk management in the construction industry: a
[56] Goodrum PM et al. Model to predict the impact of a technology on new literature review. MATEC Web Conf 2016;66:8.
construction productivity. J Constr Eng Manag 2010;137(September): [95] Banaitiene Nerija BA. Risk management in construction projects. Risk Manag
678–88. – Curr Issues Challenges 2012:429–48.
[57] Gong J, Caldas CH. An object recognition, tracking, and contextual reasoning- [96] Dixit S, Mandal SN, Sawhney A, Singh S. Area of linkage between lean
based video interpretation method for rapid productivity analysis of construction and sustainability in Indian construction industry. Int J Civ Eng
construction operations. Autom Constr 2011;20(8):1211–26. Technol 2017;8(8).
[58] Oral M, Oral EL, Aydin A. Supervised vs. unsupervised learning for [97] Muhwezi L, Acai J, Otim G. An assessment of the factors causing delays on
construction crew productivity prediction. Autom Constr 2012;22:271–6. building construction projects in Uganda. Constr Eng Manag 2014;3
[59] Watkins M, Mukherjee A, Onder N, Mattila K. Using agent-based modeling to (1):13–23.
study construction labor productivity as an emergent property of individual [98] Singh A, Agarwal P, Dixit S, Singh S, Sahai S. The transition towards
and crew interactions 2009;135(7):657–668. sustainable supply chain management: an empirical study. MATEC Web
[60] Tsehayae AA, Fayek AR. System model for analysing construction labour Conf 2018;172.
productivity. Constr Innov 2016;16(2):203–28. [99] Goji Tipili L, Ibrahim Yakubu P. Identification and assessment of key risk
[61] Mirahadi F, Zayed T. Simulation-based construction productivity forecast factors affecting public construction projects in Nigeria: stakeholders
using Neural-Network-Driven Fuzzy Reasoning. Autom Constr. no. January, perspectives. Int J Eng Adv Technol Stud 2016;4(2):20–32.
2015. [100] Abdul Kadir MR, Lee WP, Jaafar MS, Sapuan SM, Ali AAA. Factors affecting
[62] Afifi M, Al-hussein M, Abourizk S, Fotouh A. Discrete and continuous construction labour productivity for Malaysian residential projects. Struct
simulation approach to optimize the productivity of modular construction Surv 2005;23(1):42–54.
element. Proc Int Symp Autom Robot Constr 2016;33(1):1–6. [101] Kaming PF, Olomolaiye PO, Holt GD, Harris FC. Factors influencing
[63] Mojahed S, Aghazadeh F. Major factors influencing productivity of water and craftsmen’s productivity in Indonesia. Int J Proj Manag 1997;15(1):21–30.
wastewater treatment plant construction: evidence from the deep south USA. [102] Martens ML, Carvalho MM. Key factors of sustainability in project
Int J Proj Manag 2008;26(2):195–202. management context: a survey exploring the project managers’
[64] Zakeri M, Olomolaiye PO, Holt GD, Harris FC. A survey of constraints on perspective. Int J Proj Manag 2017;35(6):1084–102.
Iranian construction operatives’ productivity. Constr Manag Econ 1996;14 [103] Shash AA. Factors considered in tendering decisions by top UK contractors.
(5):417–26. Constr Manag Econ 1993;11(2):111–8.
564 S. Dixit et al. / Ain Shams Engineering Journal 10 (2019) 555–564
[104] Sandbhor S, Botre R. Applying total interpretive structural modeling to study Saurav Dixit is currently working as PhD Scholar
factors affecting construction labour productivity. Australas J Constr Econ (Research Scholar) with RICS School of Built Environ-
Build 2014;14(1):20–31. ment, Amity University Noida. He is having an experi-
[105] Pheng Low S. Quantifying the relationships between buildability, structural ence of more than 6 years including industry and
quality and productivity in construction. Struct Surv 2001;19(2):106–12. academia. He has been published more than 20 papers
[106] U.S. Department of Labor. Productivity Growth in Construction. Work Pap. in national journals and conferences, and 15 papers in
478. 2014;142(October):86. international journals. He is an active reviewer for
[107] Jarkas AM, Al Balushi RA, Raveendranath PK. Determinants of construction Journal of Cleaner Production, International Journal of
labour productivity in Oman. Int J Constr Manag 2015;15(4):332–44. Construction Management, and other journals. His area
[108] Jarkas AM, Bitar CG. Factors affecting construction labour productivity in
of expertise is Construction management, construction
Kuwait. J Constr Eng Manag 2012;138(July):811–20.
productivity, lean construction, smart cities, built envi-
[109] Chanmeka A, Thomas SR, Caldas CH, Mulva SP. Assessing key factors
impacting the performance and productivity of oil and gas projects in ronment studies, sustainability studies, economic
Alberta. Can J Civ Eng 2012;39(3):259–70. development, and project management studies.
[110] Lim EC, Alum J. Construction productivity: issues encountered by contractors
in Singapore. Int J Proj Manag 1995;13(1):51–8.