CUSTOMER SURVEY

CUSTOMER SURVEY

Presentador por:
ANDRÉS MAURICIO TOLEDO RAMÍREZ

ALEJANDRA OSORIO MENDOZA

Instructora

SERVICIO NACIONAL APRENDIZAJE (SENA)

Tecnólogo Dirección de Ventas
Ibagué, Colombia, agosto de 2020
CUSTOMER SURVEY

Please complete this short survey. The information you provide

will be used to determine the degree of acceptance in the market
of our COCA-COLA products.

The survey will take no more than 5 minutes.

Thank you very much for your help.

Date:
Name:
Mail:

1. What is your opinion of COCA COLA?

Very interesting
Interesting
Neutral
Uninteresting
Nothing interesting
CUSTOMER SURVEY

2. Which of the following aspects of the product attract you?

Price
Design
Attractive
Taste other…………………………………

3. Where would you like to be able to purchase this product?

Market
Hypermarket
Specialized store
Internet
Delivery
Other……………………….
CUSTOMER SURVEY

4. Through what medium or means would you like to receive

information about this product?

Press announcements
Mail
TV
Billboards brochures
Radio
Internet
Others………….

5. Please tell us what (s) are your reasons why the product is
not appealing to you

Does not like

Very sweet
Excessive price
Others……..
CUSTOMER SURVEY

6. Based on the price of the product, would you buy it?

Yes
Yes, but I would let some time pass
Maybe yes, or maybe not
Not

7. Would you buy this product at a very cheap price?

Most likely
Probably
It is unlikely
Not likely at all
I do not know
CUSTOMER SURVEY

8. Do you have any comments or suggestions about this

product?

………………………………………………………………………
……………….
………………………………………………………………………
……………….

9. Could you tell us your gender

Man
Woman

10. How old are you?

Under 18 years
19 to 30 years
31 to 45 years
46 to 60 years
More than 60 years
CUSTOMER SURVEY