Tural Gasimov

M: 055 975 92 66
E:tural.c.gasimov@gmail.com
DOB: 08/01/1995
AREAS OF EXPERTISE

Desktop Support IT Specialist

PERSONAL SUMMARY
Diagnosing hardware &
Software faults
Windows server 2008/2012
TCP/IP
Networking fundamental
AC, DHC, DNS
Physically fit & able to lift IT equipment, crawl under desks to access cabling etc.
Experience of problem resolution & quality assurance procedures.
Able to communicate complex IT issues to suppliers and non -technical staff.
Ability to work well in a team environment.
IT security experience including anti-virus / malware, encryption deployment.
Networking with Cisco devices (Switch, Router)
Windows Server 2008/2018 experience.
Printer/Scanner troubleshooting and deployment.
Provision and administer: File Sharing, FTP, WSUS and RDP

Windows Active Directory

WORK EXPERIENCE

PROFESSIONAL
PSA (Private Sector Activity) CNFA, USAID project in Azerbaijan)
First Aid Qualified
18 September, 2019 – Present
IT Support
ETA MELCO Elevator Azerbaijan Co.LLC
1 January, 2016 – 1 March, 2017
Cultivating New Frontiers in Agriculture – CNFA (USAID project in
PERSONAL SKILLS
Azerbaijan)
Problem solving 1 May, 2015 – 17 September, 2019
Customer service skills

Troubleshooting

PERSONAL DET AILS Reporting directly to the IT Manager and collaborating closely with other IT team
members. Responding to queries in a timely and accurate manner and resolving queries to
Baku, the user’s satisfaction.

Garadagh r, Sahil s Duties:

building 1 6, home 1

Driving license:  Diagnosis of desktop, application, networking and

No Nationality: infrastructure.
Azeri
 Laptops, scanners, printers (Network and shared printer
configurations) communication devices, including systems to
provide technical support.
 Developing the infrastructure and systems to meet the company’s needs.
 Working within a TCP/IP network environment, including DHCP, DNS and
Ethernet Protocols and standards: IPX, RIPv1, RIPv2, IGRP, EIGRP,
OSPF, PPP, HDLC, VTP, PSTP, PSTP, Frame Relay, ATM, VLAN, NAT
and Spanning Tree.