150+

SERVICES
YOU CAN OFFER AS A

VIRTUAL
ASSISTANT
(AND GET PAID FOR!)
CREATED BY GINA HORKEY OF
HORKEYHANDBOOK

COPYRIGHT © 2018 HORKEY HANDBOOK, LLC. PLEASE DON’T COPY OR SHARE.

150+ SERVICES YOU CAN OFFER
AS A VIRTUAL ASSISTANT (AND GET PAID FOR!)

Becoming a virtual assistant is a great way to get started as a freelancer, develop your skills and
gain a deeper understanding of online entrepreneurship as a whole – all while providing a valuable
service to your clients and making money in the process! 

 Not
      sure
        what
         to
    offer?
          Check out this list of 150+ services you can offer as a VA (and get paid for!).

Administrative Support
Administrative support is a key VA role. Not only will it make your client’s life easier, but it’s also a
straightforward starting point for anyone familiar with administrative tasks. 
1.  Managing your client’s calendar/schedule
2.  Building or managing databases (of contacts, for example)
3.  Booking appointments and calls
4.  Making travel arrangements
5.  Monitoring voicemail
6.  File management (in Google Drive, Dropbox, etc.)
7.  Data entry
8.  Creating reports
9.  Generating forms
10. Preparing slideshows
11.  PDF conversions
12.  PDF merging or splitting
13.  Drafting letters, emails, internal communication, etc.
14.  Preparing agendas
15.  Sending cards/gifts (for holidays, thank you’s, milestone events, etc.)
16.  Personal online shopping
17.  Setting up spreadsheets
18.  Drafting presentation slides

Customer Service
Customers take up a lot of time and attention. There are quite a few of these tasks that you can help take off
your client’s plate. 

19.  Processing orders and shipments

20.  Processing refunds
21.  Handling customer inquiries
22.  Operating live chat
23.  Following up on orders, inquiries, etc.
24.  Chasing outstanding payments

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150+ SERVICES YOU CAN OFFER
AS A VIRTUAL ASSISTANT (AND GET PAID FOR!)

25.  Updating member records

26.  Inviting/approving requests to join a membership community (e.g. Facebook)
27.  Setting up/updating CRM tools (Customer Relationship Management)

Content Production
If your client has an online presence, they have to create content. Content production, especially for online
business owners, is a huge and time-consuming task. And this is where you come in to save the day. 

28.  Sourcing photos

29.  Editing photos
30.  Creating graphics
31.  Uploading posts
32.  Formatting posts to be published
33.  Scheduling posts for publication
34.  Improving posts with social share options (such as Click-to-Tweet)
35.  Adding internal links to posts
36.  Adding affiliate links to posts
37.  Proofreading posts
38.  Editing posts
39.  Coordinating with contributors and guest posters
40.  Managing the editorial calendar
41.  Generating topic ideas
42.  Drafting content
43.  Topic research
44.  Compiling, formatting and uploading ebooks
45.  Keyword (SEO) research

Social Media
Social media can be a great expansion for a VA looking to move beyond purely administrative tasks.

46.  Setting up new pages, accounts, groups, etc.

47.  Promoting new posts across various social media channels
48.  Promoting old posts via social media
49.  Promoting posts of others via social media
50.  Keeping the conversation going via social media (by creating polls, for example)
51.  Sharing images/videos/articles
52.  Replying to mentions/messages/comments on social media

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150+ SERVICES YOU CAN OFFER
AS A VIRTUAL ASSISTANT (AND GET PAID FOR!)

53.  Designing banners, headers and backgrounds

54.  Growing social media followings
55.  Creating giveaways and contests
56.  Researching popular hashtags for your client’s niche
57.  Creating and running ad campaigns (e.g. Facebook or Instagram ads)
58.  Uploading presentations on Slideshare or Prezi
59.  Setting up social scheduling tools (such as Buffer, Tailwind, Hootsuite or MeetEdgar)
60.  Uploading content to social scheduling tools
61.  Writing or updating online business profiles (e.g. LinkedIn)
62.  Managing online communities (such as Facebook groups or other online forums)

Blog/Website Management
Once you know your way around Wordpress or other blogging platforms, you can offer blog management
services, taking care of everything from comments to broken links.

63.  Moderating blog comments

64.  Updating plugins
65.  Repairing/updating broken links
66.  Replying to comments
67.  Making SEO improvements (headlines, page titles, content, images, etc.)
68.  Setting up 301 redirects
69.  Tracking 404 errors (via a plugin)
70.  Reporting trends in blog activity, such as hot topics or comment activity
71.   Removing unwanted pages and posts
72.  Tracking website metrics (e.g. Google Analytics)

Email (Inbox) Management

Most of us are overwhelmed by our inboxes. Save your clients hours upon hours every week by taking care of
their inbox and leaving behind only the things they actually need to see.

73.  Setting up Gmail or any other email client

74.  Replying to common questions
75.  Flagging important messages that need a reply
76.  Following up on sent emails
77.  Deleting spam 
78.  Unsubscribing from unwanted promotional lists
79.  Tagging and archiving emails

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150+ SERVICES YOU CAN OFFER
AS A VIRTUAL ASSISTANT (AND GET PAID FOR!)

80. Forwarding messages and inquiries to other team members

81.  Using email plugins to optimize
82.  Drafting responses

Finance
If you have a little bit of a financial background (or you’re willing to learn some basic accounting skills) you
can offer these services as well. 

83.  Creating invoice templates

84.  Sending invoices
85.  Processing payments
86.  Managing affiliate payouts
87.  Updating a profit and loss statement
88.  Bookkeeping
89.  Handling basic payroll duties

Email Marketing
Email marketing is another niche that requires a bit of specialized knowledge, but is fairly accessible once you
learn the ropes. As online marketing is booming, email marketing is becoming an even bigger market for VAs.
90. Setting up autoresponders
91.  Scheduling email campaigns
92.  Designing email templates
93.  Managing the newsletter
94.  Email list segmentation
95.  Scrubbing email lists
96.  Product launch management
97.  Track email campaigns (click throughs, conversions, unsubscribes)

Outreach
Building relationships is something that many entrepreneurs know they need to be doing, but it can easily
become a time suck. As their assistant, you can take on some of these tasks. 

98.  Leaving comments on other blogs

99.  Contacting influencers and potential partners on behalf of your client
100. Participating in relevant groups or forums
101.  Reaching out to advertisers for ads or sponsored posts

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150+ SERVICES YOU CAN OFFER
AS A VIRTUAL ASSISTANT (AND GET PAID FOR!)

102.  Finding guest post opportunities

103.  Lead generation
104.  Growing and managing affiliate programs
105.  Setting up interviews
106.  Distributing press releases
107.  Booking speaking engagements

Online Marketing
Online marketing is a “hot topic” right now and the more you learn about this rapidly expanding niche, the
more valuable your VA services will be. 

108. Setting up webinars

109. Providing tech support during webinars
110.  Setting up and updating sales funnels
111.  Setting up/managing paid traffic ads
112.  Creating newsletters and autoresponder sequences
113.  Creating landing pages (e.g. Leadpages)
114.  Creating sales pages
115.  Creating and managing giveaways and promotions
116.  Writing product descriptions (if your client is in the business of online retail)
117.  Designing fliers and brochures
118.  Managing product launches

Audio/Video Production
If you’re into videos or audio tracks (such as podcasts), you’re in a great position to offer your audio/video
skills as a VA! 
119. Writing scripts
120. Producing content (such as intro/outros, illustrations, etc.)
121.  Editing content
122.  Upload videos to hosting platforms (such as YouTube or Vimeo)
123.  SEO optimization (YouTube, etc.)
124.  Uploading audio to hosting platforms (such as iTunes)
125.  Image editing (basic) for each audio or video piece
126.  Inserting audio or video files on blog or website
127.  Sharing audio or video files across platforms
128.  Doing audio or video transcription 

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150+ SERVICES YOU CAN OFFER
AS A VIRTUAL ASSISTANT (AND GET PAID FOR!)

129.  Coordinating interviews

130.  Looking for sponsorship opportunities
131.   Researching background on podcast guests

Website Maintenance
Site maintenance is a critical role, and it requires you to be up on the latest security procedures. You’ll need to
know enough to create new pages and troubleshoot tech glitches. 

132.  Making security updates

133.  Managing backups
134.  Setting up new sites
135.  Adding new pages
136.  Customizing themes
137.  Installing and updating plugins
138.  Setting up integrations (with social media, mailing lists, etc.)
139.  Setting up and integrating a shop page and/or payment gateway
140.  Creating a custom favicon
141.   Making and installing a custom 404 page
142.   Ensuring that website information stays up-to-date

Miscellaneous
As you learn your way around online entrepreneurship, you’ll pick up additional valuable skills that aren’t
necessarily simple to categorize, but are still highly valuable. Here are just a few of them.
143.  Virtual event support
144.  Setting up integrations
145.  Creating landing pages, splash pages, opt-in forms, etc.
146.  Keyword ranking reports
147.  Analytics reporting
148.  Graphic design
149.  Infographic design
150.  Setting up affiliate programs (using WordPress)
151.  Monitoring online reviews
152.  Monitoring industry news
153.  Summarizing the latest research findings that pertain to the client’s niche

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 150+ SERVICES YOU CAN OFFER
AS A VIRTUAL ASSISTANT (AND GET PAID FOR!)

Bonus Tips
This list of valuable VA tasks is extensive, but by no means exhaustive. If you have additional
technical skills or expertise (for example, with a specific software or marketing method), use
those to target clients who need support in that area. And if you find that you particularly enjoy
one or two aspects of your client work, consider specializing in those things.

As you gain more experience as a VA, observe what your clients are doing with the time you free
up for them. Learn their strategies and the tools they use. The more you understand the way they
run their business, the more you’ll be able to help them. And there’s a good chance that you can
transfer the skills and knowledge to other clients, as well.

By picking up new skills, understanding business systems at a bird’s-eye level, and/or specializing
in one or two specific areas, you make yourself even more marketable. This way, you can
command higher rates, and you’re better equipped to run your own successful business.

Final Thoughts
The length of this list may seem overwhelming, but don’t think that you have to do it all right
away! Start with a few offerings and build your list of applicable services over time and as you
get to know your clients.

Now that you know what services you can offer, you might have some additional questions when
it comes to starting and growing a VA biz from scratch.

     In 
      30
    Days
        or
     Less
      to
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            Assistant          ,   our 
               Success      flagship
             course
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You'll also learn how to source and pitch clients (yes, even access to email templates), how to
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              — including learning about
contracts, onboarding new clients and parting ways with those that are no longer a fit.

HELP ME BECOME AN IN-DEMAND VIRTUAL ASSISTANT!

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