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Drop call due to excessive TA happens when the TA value at drop call
connection is higher than the cell parameter TALIM (TADROP > TALIM)
and from this counter TFDISTA is incremented.
Probable Reason
Location High sites or sites next to water pick up traffic from far
away
Parameter setting Very low TALIM setting, which would indicate a ‘false’
excessive timing advance
How to analyze:
· If the cell is really covering far away from the site, other options are
reducing the coverage by down tilting the antennas, reducing antenna
height, changing antenna or reducing output power
Drop due other reason equal to total number of drops subtracts all drops with reason. If
any of the above drop reason didn’t meet the criteria, the reason for drop will be in the
‘Other Reason’.
Probable Reason
How to analyze:
· Check the BTS error log for hardware faults. (run commands: RXELP & RXMFP to look
the hardware faults log)
· Check with O&M regarding transmission problems, HW problems and service affecting
maintenance work during the time period. The average cell downtime and TCH
availability should also be check. It might be intermittent link connection.
· Check object type MOTS, which is based on drop on Timeslot (TS) in order to find faulty
devices.
Remember that
Low Signal strength is one of the reason of drop call. It
can be indicated by many calls disconnected at low
signal strength by subscriber, drop calls due to
excessive TA, poor handover performance and poor call
setup performance.
What could be the probable reasons
Probable Reason
analysis:
1:
2:
3:
Check the site position, antenna direction, position etc. This is to ensure
the possible location is open to interference (open water environment)
or isolated. Good map is needed for this.
4:
Check if the site is sectorized or Omni. If it is Omni, set the cell into
sectorized cell.
5:
Check the coverage cover expected area from the planet. If it is not,
check the antenna tilt and orientation. Change the direction or tilt if it is
too much downtilt or pointing to a wrong direction.
7:
Sometime, low output power might cause low SS. Check output power
and if it is low, increase the output power.
8:
Check cell whether it has hotspots from drivetests. If found, adding new
site is recommend.
9:
10:
Check if the cell has indoor coverage problem. If yes, add micro site
instead.
Every time a SACCH message can not be decoded the radio link time-
out counter is decreased by 1. If the message can be decoded the counter
is incremented by 2. However, the value can not exceed the initial value.
The initial value is set by the parameter RLINKT for radio link time-out
in the mobile station and by RLINKUP for timeout in the BSC. If the
mobile moves out of coverage and no measurement reports are received
in the BSC, there will be a radio link time-out and the message Channel
Release (cause: abnormal release, unspecified) is sent to the mobile
station and the SACCH is deactivated in the BTS. A Clear Request
message is sent to the MSC. To be sure that the mobile has stopped
transmitting, the BSC now waits RLINKT SACCH periods before the
timeslot is released and a new call can be established on the channel.
2. Layer 2 Time-Out
If the BTS never get an acknowledge on a Layer 2 message after the time
T200XN200, the BTS will send Error Indication (cause: T200 expired)
to the BSC, which will send Channel Release (cause: abnormal release,
timer expired) to the mobile station and a Clear Request to the MSC.
The SACCH is deactivated and the BSC waits RLINKT SACCH periods
before the timeslot is released and a new call can use the channel. This is
only valid if the call is in steady state, i.e. not during handover or
assignment.
3. Release Indication
When the BTS received a layer 2 DISC frame from the mobile it replies
with a Layer 2 UA frame to the mobile station and a Release Indication
to the BSC. The system does only react on Release Indication if it is
received during a normal disconnection situation. If such a message is
received unexpectedly this will usually cause radio link time-out or
timer T200 expiration as the mobile station stops the transmitting of
measurement reports. It is also possible that the release will be normal
depending on when the Release Indication is received.
4. MSC Time-Out
Normal Release:
If the MSC never receives a response on the first message after Establish
Indication, the MSC will send a reject message. If the connection was a
Location Update it will be a Location Update Reject (cause: network
failure) and if the connection was a mobile originating call (CM Service
Request) a CM Service Reject (cause: network failure) will be sent. The
MSC will then send a Clear Command to the BSC and the call is cleared
by Channel Release (cause: normal release).
5. Assignment to TCH
The TCH Drop counters due to Excessive Timing Advance will pegged
when the during the time of disconnection, the last Timing Advance
value recorded was higher than the TALIM Parameter. This drop reason
is commonly apparent to isolated or island sites with a wide coverage
area.
Action:
Check if the cell parameter TALIM is < "63" Solution:
Set TALIM to a value close to 63.
Tilt antenna/reduce antenna height/output power, etc. for co-channel
cells.
The drops counters due to Low Signal Strength will be pegged when the
Signal Strength during the last Measurement Report before the call
dropped is below the LOWSSDL and/or LOWSSUL Thresholds.
LOWSSDL and LOWSSUL are BSC Exchange Property parameters
which is used only for statistics purposes and does not affect the
behavior of calls. If both UL and DL Signal Strength are below the
thresholds, only Drop due to Low SS BL will pegged. Normally a call is
dropped at the border of large rural cell with insufficient coverage. Bad
tunnel coverage cause many dropped calls as well as so called coverage
holes. Bad indoor coverage will result in dropped calls. Building
shadowing could be another reason.
Action:
Check coverage plots.
Check output power.
Check power balance and link budget.
Check if Omni site.
Check antenna configuration & type.
Check antenna installation.
Perform drive tests & site survey.
Check TRX/TS with high CONERRCNT.
Solution:
Add a repeater to increase coverage in for example a tunnel.
Change to a better antenna (with higher gain) for the base station.
Add a new base station if there are large coverage holes.
Block/Deblock TRX
The drops counters due to Bad Quality will be pegged when the Signal
Strength during the last Measurement Report before the call dropped is
above the BADQDL and/or BADQUL Thresholds. BADQDL and
BADQUL (expressed in DTQU) are BSC Exchange Property parameters
which is used only for statistics purposes and does not affect the
behavior of calls. If both UL and DL Quality are above the thresholds,
only Drop due to BAD Quality BL will pegged.
Action:
Check C/I and C/A plots.
Check Frequency Plan (Co-BCCH or Co-BSIC Problem).
Check MAIO, HOP, HSN parameters.
Check FHOP if correctly configured (BB or SY).
Check for External Interference.
Perform drive tests.
Solution:
Change BCCH frequency.
Change BSIC.
Change MAIO, HOP, HSN.
Change FHOP.
Record RIR or on-site Frequency Scanning to identify source of
interference.
Use available radio features.
Drops due to Sudden Loss are drops that have not been registered as low
signal strength, excessive timing advance, bad quality or hardware
(other) reasons, and the locating procedure indicates missing
measurement results from the MS.
There are some common scenarios that could lead to Sudden Loss of
connections such as very sudden and severe drops in signal strength,
such as when subscribers enter into buildings, elevators, parking
garages, etc., very sudden and severe occurrence of interference, MS
runs out of battery during conversation, Handover Lost, BTS HW faults,
Synchronization or A-bis link fault (transmission faults), and
MS Faults.
Action:
Check BTS Error Logs, Alarms and Fault Codes.
Check CONERRCNT per TRX and TS.
Check Transmission Link (A-bis).
Check for DIP Slips.
Check LAPD Congestion.
Correlate Handover Lost to Drops due to Sudden Loss
Solution:
Fix Hardware Faults and Alarms.
Reset TRX with high CONERRCNT.
Ensure that Synchronization and A-bis Link are stable.
Change RBLT with high DIP Slips.
Change CONFACT or increase Transmission Capacity
Investigate HO Lost Problem
Action:
Check BTS Error Logs.
Check Alarms and Fault Codes.
Check CONERRCNT per TRX and TS.
Check Transmission Link (A-bis).
Check for DIP Slips.
Correlate Handover Lost to Drops due to Other Reasons
Solution:
Fix Hardware Faults and Alarms.
Reset TRX with high CONERRCNT.
Ensure that Synchronization and A-bis Link are stable.
Change RBLT with high DIP Slips.
Investigate HO Lost Problem
Subscriber Behavior
Poorly educated subscribers could use their handsets incorrectly by not
raising antennas, choosing illadvised locations to attempt calls, etc.
Action: Check customer complaints and their MS.
Battery Flaw
When a subscriber runs out of battery during a conversation, the call
will be registered as dropped call due to low signal strength or others.
Action: Check if MS power regulation is used. Check if DTX uplink is
used.
Congestion on TCH
The SDCCH is dropped when congestion on TCH.
Action: Check TCH congestion
Solution: Increase capacity on TCH or using features like Assignment
to another cell, Cell Load Sharing, HCS, Dynamic Half-Rate Allocation
and FR-HR Mode Adaptation etc
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Probable Reason
1: For TCH assignment success rate, the first thing, check the TCH Time
Congestion.
4: If the output power is ok, check the faulty BTS by extracting BTS error
log.
LinkWithin
SDCCH drop due to "Other Reason"
SDCCH drop
SOLUTION:
CONDITIONS:
PROCEDURE:
Our experience says that the "Other Reasons" is the area which is
Really difficult to point out as there could be various possibilities of the same.
2.Definition of Parameter
Wrong definition or parameter in the BSC could lead to this type of fault.
The MS power control and BTS power control : As the MS and BTS powers are regulated in order
to decrease battery consumption of the MS and not to saturate the multicoupler of the BTS as well
as decreasing the
Interference in the system.So the fine tuning of the control parameters are very important in
accordance
Activation of Adaptive configuration : This could also be the reason for the SDCCH drop. So
proper R&D consultation is needed before activating the same, if required . It is advisable to use
of this only in those cells which are really needing the same not the entire BSC area.
3.DIP Status
DIP with poor quality may lead to drop call problem in different cells.
Poor quality may implicate High BER or Frame Loss in the DIP connected to a site. DIP Quality
Supervision tools should be initiated for the suspected connecting Digital Path. Mismatch of DIP
could be another reason behind drop call occurrence in some of the cell.
Interference is generally related with Quality Drop, but sometimes it may provoke Sudden Drop
as per situation.
5.C7 link
The C7 link between BSC to MSC should be properly dimensioned and check The command
C7ERP for SCCP information.
Stability of C7 link
-Call Setup
-Paging
-Location Updating
-Authentication
-Ciphering
-SMS
-IMEI Check
As we could see above, the MSC is also very well involved in above functions so it is equally
required to check MSC part also while analyzing the SDCCH drop.
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Interference Analysis
Check the drop call performance for that particular cell. When the interference problem occurs in
the cell, the drop call will be higher than usual. This might depends on the severity of the
interference whether it is co-channel or adjacent channel.
Check the handover performance of the cell. The HO performance will also look bad especially
when you look into the neighbor relation that has interference. For e.g. adjacent channel. (CNA
consistency checking can detect this)
Check the antenna direction, position etc. This is to see whether the direction covers the right
area, open space area (this can be seen by having good and updated map)
Check if the site is a dragon site. If the site is a dragon site, it might be possible to get interfered by
co-channel from far away.
Check the co-channel sites, if found, change frequency and see the result. Mostly, changing the
frequency will solve the interference problem.
Check the Intracell handover (normally for Intracell handover 25% Uplink and 75% Downlink)
and if the variation is different from this. Intracell handover usually indicates bad quality and
high signal strength. Too high number of intracell handover show a bad quality cell and if
possible, you can reduce the number of intracell handover of MAXIHO to a smaller value based
on the channel group.
Locate the interference from statistics based on MS reversion to old channel of total attempt.
High number of reversion will show that the target frequency might be interfered.
Check the statistics from Outgoing Handover decision due to bad quality Uplink or Downlink
from handover decision. High decision of handover due to quality will show the direction of
interference.
Check if the interference is uplink interference (this might be an interference from other MSs) by
analyze the ICM band for other band (not include band 1). If found on ICM > 3, change frequency.
Check the MS power regulation setting. If any poor setting found, correct the parameter.
Improper setting of MS power regulation might cause interference. The feature used to reduce the
MS power when the MS is near to the BTS and hoping that it might not interfere the uplink.
Check if the frequency hopping on or off. If more than 1 TRU, turn on the frequency hopping.
Turning on the frequency will help to reduce interference by interference averaging.
Check if DTXU feature is on or off. If off, turn the DTX feature on. This will save the battery in the
MS and reduce the interference.
If the interference is downlink (causing by other BTS interference), Check BTS power regulation.
If any poor setting found, correct parameter setting.
Check if DTXD feature is on or off. If off, turn the DTX feature on. This is used to reduce
interference and decrease BTS power consumption
If changing frequency or parameter cannot solve the interference for both uplink & downlink, it
might be external interference.
If external interference problem occurs, do drive test and report the usage of the frequency to
authorities.
HOSR Analysis
Probable Reasons of Bad Handover Performance
---HW faults.
Action: Check BTS error log.
---Congestion
A high congestion might lead to dragged calls (handover performed at a
not intended location) and a lot of unsuccessful handovers.
Action: Check TCH congestion.
For outer or external cell, wrong definitions in either MSC or BSC may
be reason for the problem.
Action: Check inter-MSC/BSC handover performance.