Nombre: Zinedine Terán Caro

# ficha: 1830253

Institución Educativa: Institución Educativa María Auxiliadora

Venta de Productos y Servicios

a. Actividades de Reflexión inicial:

1. Realizo la lectura e identifico y encierro en un círculo todos los verbos del párrafo.

Butterflies are Disappearing

Monarch butterflies are important. They move pollen from flowers to other flowers. Pollen is the yellow dust you can
see in flowers. This makes flowers and plants grow. However, there are fewer monarch butterflies now. An
organisation counts butterflies in California. People do this in the winter. They find that there are 86% less butterflies
in 2018. Scientists think that two problems hurt them. The problems are habitat loss and pesticides. People need
to fix these problems. They need to do more conservation. Then, people can help the butterflies.
b. Actividades de contextualización e identificación de conocimientos necesarios para el aprendizaje.
2. Encuentra las siguientes palabras en la sopa de letras y escribe su significado:
X D I S C O U N T P
B B S E R V I C E R
U E S R T E N T I O
Y O V V X B U Q R D
E C L I E N T P O U
R C U S T O M E R C
G U A R A N T E E T
W H O L E S A L E W

a. Buyer: a person who makes a purchase.

b. Discount: This consists of the reduction of the price of a product or a service.
c. Product: It’s a tangible object which’s end is to satisfy a necessity
d. Wholesale: It’s the business of selling of goods in large quantities and at low prices
e. Customer: a person who buys goods or services from a shop or business.
f. Client: a person or organization using the services of a lawyer or other professional person or company.
g. Guarantee: a formal assurance (typically in writing) that certain conditions will be fulfilled, especially that a
product will be repaired or replaced if not of a specified quality.
h. Service: the action of helping or doing work for someone.
SEMANA 1. ACTIVIDAD DE APRENDIZAJE 1: Actividades de apropiación del conocimiento (Conceptualización y
Teorización).
3. Identifica y resalta palabras de vocabulario técnico, practica la lectura del texto “Closing the Sale¨ y el
glosario de la guía.
CLOSING THE SALE
For you as a salesperson everything you have done up to the point when you are involved in a face-to-face relationship is
wasted motion unless you ask for the order.
But remember, asking for the order or closing the sale is not nearly as major an activity as some salespeople think it might
be. This is particulary true if you have done the following five things successfully:

1. You have gained positive rapport and acceptance.

2. You have been in front of the right person at the right time with the right message.
3. You have qualified the buyer correctly and presented the right solution to their problem.
4. You have created sufficient value for your product or service.
5. You have successfully completed every step of a sale.

SEMANA 2. ACTIVIDAD DE APRENDIZAJE 2: 4. Esta actividad debe ser enviada por la plataforma virtual.

a. Traduce al español las siguientes oraciones:

a. How much does it cost? R/ ¿Cuánto cuesta?

b. May I help you? Yes, we want to buy a pair of sneakers. R/ ¿Puedo ayudarlo? Sí, necesitamos comprar un
par de zapatillas.
c. Do you need any more of these shirts? R/ ¿Necesitas alguna más de estas camisas?
d. Would you like a different color? R/ ¿Te gustaría un color diferente?
e. How many do you want? R/ ¿Cuántas quieres?

b. Completa las oraciones con las siguientes palabras:

Leaflets, advertising, goals, brand, advantages.

1. Advertising isthe most widely known weapon in the market.

2. Each medium offers several advantages and disadvantages.
3. Leaflets is a printed sheet of paper containing information or advertising.
4. Companies pay to have names on athletes´ uniforms in order to promote brand awareness.
5. One of the goals is to point out to small business there are other methods to use.

3.4 Actividades de transferencia del conocimiento. SEMANA 3. ACTIVIDAD DE APRENDIZAJE 3:

6. Realizo oraciones sencillas en inglés con las siguientes palabras del vocabulario técnico ubicadas en el
glosario de la guía:
a. Price: It indicates the amount of money that you would have to spend to purchase an item.
b. Brand: It’s the commercial identification of the products and services offered by a business
c. Purchase: It’s the action of buying something.
d. Cheap: It’s how you call a price when it’s under the average amount you usually pay in the market.
e. Expensive: It’s how you call a price when it’s under the average amount you usually pay in the market.

Glosario
● Labelling: etiquetado
● Brand: marca
● Packaging: embalaje/empaque
● Sales: ventas
● Purchase: compra
● Available: disponible
● Close: cerrar una venta
● Cold call: llamada comercial dirigida a captar nueva clientela
● Sales promotion: promoción de ventas
● Reward: incentivo
● Goals: metas
● Payment: pago
● Expensive: costoso
● Cheap: barato
● Storage: almacenamiento
● Spend: gastar
● Retailer: minorista
● Sales target: objetivo de venta
● Sales representative: representante de ventas
● Salesperson: vendedor
● Wholesaler: mayorista