Professional Documents
Culture Documents
Fall 2019
PHI-401; Sec: 11
Submitted To:
THE APOSTLES
NAME ID
NAWAR SHARMIN 1520585633
SAMEEYA ISLAM 1711270630
NAIM UL HUQ 1711727030
SHAKIL AHMED 1731728630
LOWHE MAHFUZ RAFI 1811875630
MD. ZAKARIA ZIM 1812092630
ANIKA ASHRAFEE MAHMUD 1813468630
Table of Contents
Introduction.................................................................................................................................................3
Stakeholder Theory.....................................................................................................................................4
2
Who is a Stakeholder?.................................................................................................................................4
Six Principles of Stakeholder Theory..........................................................................................................5
Importance of Stakeholders:........................................................................................................................6
Corporate accountability and stakeholder theory:........................................................................................7
Stakeholder theory’s importance from the perspective of sustainability of a business................................7
Importance of Business Ethics.....................................................................................................................9
Influence of the Global perspective on the stakeholder theory-...................................................................9
Influence of the Corporate governance on stakeholder theory –................................................................10
Why companies engage in CSR activities.................................................................................................11
Ways of performing CSR activities...........................................................................................................12
How to build a socially responsible business.............................................................................................13
Business Benefits of CSR..........................................................................................................................13
Rights & Duties of Employees as Stakeholders of the firm.......................................................................14
What are the individual influences on ethical decision making from stakeholder’s perspective?..............15
Suppliers as stakeholders in Bangladesh’s perspective:.............................................................................16
Competitors as stakeholders in Bangladesh’s perspective:........................................................................16
Consumers as Stakeholders.......................................................................................................................16
Consumers as stakeholders in Bangladesh perspective..............................................................................18
Conclusion.................................................................................................................................................19
References:................................................................................................................................................20
Team Contribution....................................................................................................................................21
3
Introduction
Stakeholder theory introduces the business ethics, morals and values when managing
stakeholders involved with an organization. The theory argued that firms or organization should
add value for all stakeholders. So this is the first time to come up with the definition of
stakeholder. Stakeholders are any individual, group or company who has interest in the company.
Stakeholders can influence the company or business and can be influenced by the organizational
actions, policy, and objectives. These influences can be social, economic or political.
Organization always needs to think about their profit and social responsibilities when they take
any decisions. Corporate ethics mainly creates upon stakeholders’ theory so that organization can
fulfill their social responsibilities. Top managers should know how to balance social
responsibilities properly. Every single stakeholder can affect the company and related to
organizational development. So organization needs to think strategically to achieve their best
interest. We will describe everything about stakeholder theory in this report, but first we need to
give a brief summary. Stakeholder theory is a conceptual framework of business ethics and
organizational management which addresses moral and ethical values in the management of the
business. Organization exists based on their stakeholders. Stakeholder theory is important for the
success of organization. Because the sole responsibility of an organization is to those who has
interest in the organization and has significant effect on organizational activity. Stakeholder
theory says that business is behaving ethically when organization makes profit for their
stakeholders. Stakeholders can be investor, employee, suppliers, customer, society and a lot of
things. Though it’s sounds good that company should think about their shareholders to increase
their profit, but according to stakeholders theory stakeholders’ right is greater than shareholders
right. Though Shareholders are the owner of business but without Stakeholder they can’t do
anything. Stakeholder’s theory is about corporate social responsibilities. Stakeholders’ theory
offers a unique perspective on how organization should behave towards their shareholders,
suppliers, customer and anyone who has interest in the organization or business
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Stakeholder Theory
Stakeholder Theory should be a speculation of the board that define itself with troubles
associated with ethics. A theory developed by Edward Freeman in 1984 that, a stakeholder of an
organization is any group or individual who can affect or is affected by the achievement of the
organization’s objectives. More precise definition of this ‘affects’ and ‘affected by Evan and
Freeman in 1993 is given. One is Principle of corporate rights - the corporation has the
obligation not to violate the rights of others and another is Principle of corporate effect –
companies are responsible for the effects of their actions.
Who is a Stakeholder?
Freeman created public six principles that got to govern the link between the stakeholders
and the corporation.
The Principle of Entry and Exit: This principal states that there must be
clear rules governing how one enters into a contract with a corporation and how one may
exit if they want to.
time. That mean, the principle of limited immortality maintains that, the corporation
should be managed in such a way that it can continue its existence.
Importance of Stakeholders:
Stakeholders give the business a practical and financial support. Stakeholders are people
interested in the company, ranging from employees to a loyal customer and investor. They
creates a pool of people who care about the well-being of the company, making you less alone in
your entrepreneurial work. The relationship between a business and its stakeholders is symbiotic
and healthy. At its worst, this relationship creates a conflicting demands and interests and makes
decision-making stressful.
build this strong relation. Always need to treat employees well and pay them fairly so
they'll work towards the vision of the company. Cultivate proper relationship with
investors who are more interested in long-term relationship than short-term.
Corporate accountability refers to weather a corporation is liable in some way for the
consequence of its action. Now days business organizations have started to believe to take on the
role of political actors. Firms are now interested to act as a political actor in the society. The
organizations are maintaining transparency with their stakeholders in any corporate decision or
activities so the stakeholders get benefitted and the relationship between stakeholders and the
corporation gets stronger.
Increasing power and influence of corporation is now creating a big chance for
corporation to act as a separate legal entity with individual rules and regulations. The
stakeholders are now more secured about their investments and their rights in the organization.
Sustainability refers to the meeting needs of present without compromising the ability of
future generation. There are actually 3 pillars to consider on the context of sustainability. They
are,
Environmental
Social
Economical
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These three pillars are very important while considering stakeholder theory. This is
because a sustainable business organization can give profitable long term feedback to its
stakeholders.
The Social Pillar: The social pillar is an important issue from the
perspective of sustainability. A sustainable business should give the proper support and
approval to its employees, creditors, shareholders and the other community who operates
in. The main approach is to act in the best interests of the environment and society as
whole. The main idea here besides earning Profit Company has to make sure the proper
contribution to the welfare of the society. Maintaining social responsibility helps to
maximize stakeholder values.
Business ethics works as a guiding principal for an organization and this set of ethical
standards guide the organization to make important decisions and to implement business
policies. Every organization has its own ethical philosophy that it uses to direct business to
enhance its reputation, profitability, productivity and overall to maintain the primary concern of
the business. Though a business is meant to make profits but it should follow its ethical
philosophy first and follow the moral standards, so that the stakeholders of the company get
benefitted. Doing business ethically is good for earning long term profits which will it create
trust among investors and customers and it will maximize the benefit of shareholders.
Following a proper business ethics guideline will create a very strategic and lucrative
return that results in competitive advantage and will increase profitability.
Globalization may affect each of the stakeholders from the three aspects Cultural issues,
Legal issues, Accountability issues.
In terms of global perspective various cultural views exist. The employee rights
and responsibilities are also distinct. Managers working with oversea employees should need to
understand and deal with different cultural basis of morality in different country. Although from
the concept of Relativism vs. Absolutism it has contradictory views. Absolutism emphasizes that
ethical principle should be practice everywhere and Relativism suggest that the view of ethics
should be always relative to the historical, social and cultural context.
There are debates on the role of Multi National Company’s that they are
changing standards in different locations based on their business model and strategies. As
developing countries wants to attract foreign investment by giving them friendly environment,
countries sometimes compromise on this aspect. Which ultimately playing as a catalyst of
creating different standard.
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Investors proceed on those locations where they have most preferable conditions
based on business model analysis. Which create very little regulation and social amenity for the
people who work there. From the environmental and social standards it leads to “race to the
bottom”.
The race to the bottom is one kind of socio-economic phrase where government
reduces the rate of tax to attract and retain investor.
While company’s recruits they face difficulties as there is a growing illegal
workers. Who precisely do not have residency and work permission. Growing mobility cause this
phenomenon. North and south regions are the main sufferer of this crisis. Example can be United
Arab Emirates.
A great number of issues arise from this growing numbers of mobility in
workforce. Among them- drug addiction, Illegal residency, Criminal records, unskilled workers
take our attention.
Labour coming from different areas and regions may have questionable
characteristic which leads to crisis in the work place. Likewise- using drug, involve in criminal
activity leads to unsafe working condition, low employee engagement, low employee
productivity. Which ultimately result in low profit margin.
Emigrant often come from poor country where they do not get sufficient income
and so they are settle for any pay or any working condition they get, which not acceptable or
practice from the people from host country.
They are mostly illegal citizens and when they get work permit it may later be
the basis for legal residency
It is the interaction between diverse partners which shapes corporation’s performance and the way it is
proceeding.
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Companies in different industries are engaging in CSR for different reasons. CSR
activities aims at explaining the concept of CSR and what other academics have put forward as
reasons for engagement, completed with relevant theory. CSR is corporate social responsibility.
It has mostly taken attention of the different types of businesses and different level of
stakeholders. CSR has been defined in multiple ways. CSR activities are mostly followed by the
private companies. In term of business, CSR is a company’s business and moral responsibility
towards the society, community and the interest of the stake holders.
CSR activities additionally include the participation on the act of skill and different social
programs. Corporate social duty is an oversize idea and it has taken different sort of structures
dependent on the various enterprises and organizations. Through this program of CSR exercises
favors the gathering, the organization and the general public. It builds up a solid bond between
the partners and company. The corporate want to engage in CSR activities, then it needs to bear
all the responsibility of it first. The more successful a company is the more it shows
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responsibility towards the environment showing its moral and ethical behavior. Many well-
known companies have engaged their employees in environmental leadership. Corporation rely
on the contribution of a wide set of stakeholders in society, not just shareholders.
Economic reasons: Many proponents of CSR announce the direct and indirect economic
benefits of engagement. the CSR proponents of the economic drivers point out that firms engage
in CSR since they perceive the engagement creating benefits that exceed the costs and
accordingly the business case interpret the same idea as the economic principle of profit growth.
Ethical labor practices: The companies should show their social responsibility by
treating their employee’s right and giving them good working condition.
Avoiding governmental regulate: Companies today are not, if they ever where, solely
regulated by government. To be a good corporate citizen, and to engage in CSR, becomes a
solution to an ongoing debate regarding the economic and political power of multinational
cooperation’s in the global economy.
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By partaking is CSR sports corporations can collect massive modifications the sector like
diminishing need, inexperienced economic system by planting scrubs, helping creatures,
decreasing infection and empowering guidance. It increases open accept as true with via
retaining up straight forwardness with its clients and people.
Corporate social duty (CSR) has many points of interest that can apply to any business,
paying little heed to its size or segment.
9. Authoritative development
Partners are presently not the stockholders primarily. They can be workers too.
Governments of an organization have various obligations including the attempt of the firm. They
have to think for the organizations advantage. They are one of the chief partners of the worker.
They adapt to many exceptional job and commitments as partners.
Achieve firm objective: The foremost duty of a laborer as a partner is produce the
objective. No recollect what job they are appreciating in a partnership they have to main focus
the objective.
Not to abuse individual data: The protection and unknown of the office should be inside
it. It is the organization obligation of the specialist as a partner to protect that unknown of the
organization.
Comply with the legal requests: It is the firm component of the representative to comply
with the valid requests, which are good and legal too. Workers are sure to satisfy this
responsibility as a partner of the organization.
Casting a ballot and basic leadership: Stakeholders might be responsible for deciding on
an important change in the business. Casting a vote can happen every year dependent on the
corporate structure of the business or during any gathering.
The board: Stakeholders can hold important administration positions where they may
report straightforwardly to the president, CEO or boss money related.
Employees play different function in an organization. All the roles they play as
stakeholder, they need to focus on the organizational goal.
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Individual influences on ethical decision making relate to individual who actually going
through the decision is making process. Individual factors can more readily account for why
some people are more controlled by others into unethical conduct because of the influences of
their colleagues to be unethical whilst others do not. Over the years, researchers have found
number of important individual influences, as we shall now see. The factors and they are likely
influence on ethical decision making.
Age and gender: Gender has been the individual influence on ethical decision making
in business most often subjected to investigation. However, overall the results have been less
than conclusive, with different studies offering contradictory results and often no difference
found at all.
no surprise that, integrity has increasingly surfaced in relation to ethical decision making.
Although there are a variety of meanings applied to integrity.
Moral imagination: Finally, another individual factor which has been accorded
increasing in business ethics over the past few years in moral imagination. Moral imagination is
concerned less with weather one has or sticks to a set of moral values. This refers; moral
imagination is the creativity with which an individual is able to reflect about an ethical dilemma.
Suppliers provide the raw materials or elements that are needed for a company to start a
production. Sometimes the suppliers provide all the necessary things. Besides, a company can’t
run without the raw materials what is needed to accomplish the production. So, here a supplier
plays a legitimate role. For that, the management of any certain company has to build a strong
relationship with suppliers for maintaining their development.
This is great to build relationship with other companies. You can make your competitors
as stakeholders in your company by regulating terms and condition, giving them various
fascinations. All the lot of regularly, neighborhood organizations is part of network assemblies of
business to share assets and data.
Consumers as Stakeholders
Consumers are basically the most important stakeholders for any organization, as without
them no company would be able to survive in the long run. Most of the organization mainly
focuses on the marketing perspective, so there are several ethical concerns regarding it.
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Since, all the discussion talks about the market as a whole, we actually deal with the areas
of marketing related to ethical problems.
Excessive pricing
Price fixing
Predatory pricing
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Deceptive pricing
Distribution: gifts and bribes is also an ethical problem that the customers
think is against the policy. Retailers demanding slotting fees from the manufacturers to
stock the products.
Marketing Strategy: This becomes an ethical problem as the consumers are vulnerable.
Consumers may be vulnerable because they lack sufficient education or information. They are
easily confused or manipulated due to old age and senility. They are in exceptional physical or
emotional need. They lack the necessary income. Consumers are too young.
Marketing research: Privacy issues. Consumers have their own right to privacy. Ethical
problems such as all the personal information are available online. Genetic testing is required for
the insurance companies if someone is eligible for any kind of insurance.
In terms of doing business, a customer is happy when he or she is treated well. However,
that business is said to be best served. As a stakeholder, a consumer has the right to be respected.
Hence, we mainly focus on consumer rights.
Consumer rights talk about the fair treatment existing between the buyers and the sellers
in terms of exchanges. They rest upon the assumption that consumer dignity should be respected,
and that sellers have a duty to treat consumers as ends in them, and not only as means to the end
of the seller.
Clients depend on the organization whenever they produce new goods and services.
They boost the organization with every item they create, and every organization decides to
identify what things and administrations should take place to increase the rate of sale to a
higher measure. Consumers tend to share their ideas and experiences with
the consumer administration division, so that they could make a change in market according
to their demands. Since consumers often gossip ethically with entrepreneurs in reality, these
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Conclusion
This report talks about the appropriate issues, which proves that stakeholder theory is
very important for every organization. This theory is one of the most important theories which
attempt to bring socially ethical practices in corporate world. According to our discussion, we
can say that firms or any other organization cannot operate efficiently, if they fulfill only
investor’s needs. They also need to look upon the stakeholders need to make sure that an ethical
and profitable organization arises. We already know that stakeholder theory is already used by
business, organization and the government. Standard business defines the balance between the
relationship of organization and its stakeholders. This theory is also a motivation to earn a huge
amount of profit. By applying this theory, an organization can get many loyal customers and
positive word of mouth from the community. Positive impression from the society can give an
organization a boost up in investment. As organization can be affected by the stakeholders, it is
necessary to keep the stakeholders happy because they can lead to the bright future of
organization. One of the best outcomes of the stakeholder’s theory is brand value. Company can
increase their brand value by applying this stakeholder’s theory. There are many criticisms about
the stakeholders’ theory. Some business can make more profit by skipping the stakeholder’s
theory. However, we explained in our report that this type of profit is for short term. Increasing
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profit and growing brand value for a long term, an organization should apply the stakeholder’s
theory. So we can say that the theory is important because it enables us to understand corporate
social responsibilities and how a business should actually regulate. Stakeholder’s benefits are
really important for an organization. As mentioned earlier, consumers are the main key to
success as they spread positive word of mouth among the community. We have explained why
stakeholder’s theory is a perfect solution of an organizational management system. According to
our explanation it is proven that stakeholder’s theory is needed for every organization as it is
beneficial in the long run and leads to profits.
References:
Team Contribution