Scorecard Dimension

Costs/Pricing

Payment Terms

Product Pricing

Costs/Pricing Metric 3

Manufacturing Supply Agreement

Supply Chain and Production

Weighted Average Lead Time

Email Response Time - Purchasing

Communication Quality - Purchasing

Flexibility

Late Orders

MOQs
 Quality

QC Issues

Quality Metric 2

Quality Metric 3

Quality Metric 4

Product Development

PD Metric 1

PD Metric 2

PD Metric 3

PD Metric 4

Total
 A B
Explanation Weight 100% 75%

30%

Ranks Vendor according to Payment Terms 10%

Total Quantity of Items Purchased in Quarter >2.5% Less Than Average +/-
Compared with Price Quotes from All Capable Vendors 15% Average 2.5%

Cost/Pricing Metric Explanation 3 1%

Has the Vendor Signed and Abided by the MSA? 4% Yes

30%

The duration of time from when an order is acknowledged

by the vendor to when it is accepted by the freight 15%
forwarder. Weighted by Units Shipped.

Average time taken to respond to emails with

purchasing (buyer or assistant buyer) 3%

Quality of communication, especially emails, with Clear, easily understandable

purchasing 3% responses that address every

question with suggested solutions

Most special requests and

The flexibility of the vendor to accommodate business
requests to the best of their ability 3% changes are handled without
problem. All requests to delay
orders are honored.

Number of POs that were shipped after agreed upon

ship date without approval 3% 0

The minimum quantity we can place an order for

without any further commitment to buy 3%
 20%

Definition of QC Issues Metric 5%

Definition of Quality Metric 2 5%

Definition of Quality Metric 3 7%

Definition of Quality Metric 4 3%

20%

PD Explanation 1 6%

PD Explanation 2 4%

PD Explanation 3 4%

PD Explanation 4 6%

100%
 C D F Example
50% 25% 0% Vendor Score

24%

>2.5% More >5% More Than >10% More Than

than Average Average Average B

No A

23%

Responses that are sometimes Responses are very difficult to

challenging to understand, do not
answer all issues, and with no
suggested solutions
understand and/or require
translation or additional help;
issues are ignored
B

Special request are very difficult Special requests and changes are
to work through and changes are
resisted
not accepted or extremely hard to
complete B

1+ A

B
13%

15%

74%