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Strictly Private & Confidential

Applied
Applied Behavioural
Behavioural Finance:
Finance:
Insights
Insights into
into irrational
irrational minds
minds and
and market
market

James Montier: Global Equity Strategy

1
“The brain is my second favourite organ”
Woody Allen

“The market can stay irrational, longer than you can stay solvent”
JMK

“There is nothing so dangerous as the pursuit of a rational investment policy in an irrational world”
JMK

“Economists are people who look at reality, and wonder whether it would work in theory”
Ronald Reagan

2
Taxonomy
Taxonomyofofbiases
biases

Biases

Self Deception Heuristic Simplification Social Interaction


(Limits to learning) (Information processing errors)

Overoptimism Representativeness Emotion/Affect Imitation


Illusion of control
Illusion of knowledge

Overconfidence Framing Mood Contaigon

Self Attribution bias Catergorization Self control Herding


(Hyperbolic discounting)

Confirmation bias Anchoring/Salience Ambiguity aversion Casacades

Hindsight bias Availability bias

Regret theory Cue Competition

Cognitive dissonance Loss aversion/Prospect theory

Global Strategy Unit 2

3
4

Cognitive
dissonance
Biased
assimilation
Self

Halo effect
Average American

Fundamental
me
notme

3
attribution
else,not

error
Everyoneelse,

Reactive
spot:Everyone

devaluation
blindspot:

Self interest
biasblind

Global Strategy Unit


Thebias

Self serving
The

4
Dual
Dualprocessing
processingtheories
theoriesofofthought
thought

System One/ X- system System Two C- System


Intuitive Reflective
Process Characteristics

Automatic Controlled

Effortless Effortful

Associative Deductive

Rapid, parallel Slow,serial

Process opaque Self aware

Skilled action Rule application

Content on which processes act

Affective Neutral

Causal propensities Statistics

Concrete, specific Abstract

Prototypes Sets

Global Strategy Unit 4

5
Neuropsychology
Neuropsychologyofofdual
dualprocessing
processing (Liberman)
(Liberman)

X X-system X C-system

X Amygdala X Anterior cingulate cortex

X Basal ganglia X Prefrontal cortex

X Lateral temporal cortex X Medial temporal lobe

Global Strategy Unit 5

6
Klein’s
Klein’sfactors
factorsfor
forNDM
NDM(X-system)
(X-system)

X System X is more likely when:

X The problem is ill-structured & complex

X Information is incomplete, ambiguous and changing

X Goals are ill defined, shifting and competing

X Stress is high (time constraints and/or high stakes)

X Decisions involve multiple participants

Global Strategy Unit 6

7
X-system
X-systemcan
candominate
dominate

3.1

Masters
3

2.9

2.8
Class B players

2.7

2.6

2.5
1 2

Blitz (6 sec per move) Standard (2.25 mins per move)

Global Strategy Unit 7

8
Affect
Affect

The rational model

X Perceptions -> attitudes

X I like this person because I think she is smart and honest

X I like this company because it is low risk and high return

The affect model

X Attitude -> perceptions

X Because like this person, I think she is smart and honest

X Because I like this company, it is low risk and high return

Global Strategy Unit 8

9
Biased
Biasedassimilation:
assimilation:When
Whenattitudes
attitudesdrive
driveperceptions
perceptions

2
1.5
Studies supporting death penalty
1 Studies opposing death penalty

0.5
0
-0.5
-1
-1.5
-2
-2.5
Participants pro death penalty Participants anti death penalty

Global Strategy Unit 9

10
Panda
Pandaand
andaffect
affect

24

22

20 Pictures

18

16

14

12
Dots

10
1 Panda 4 Panda

Global Strategy Unit 10

11
The
Thedark
darkside
sideofofemotion
emotion

90
80
70
60
50
40
30
20
10
0
No invest Invest and lost Invest and won
Target patients Norm al players Patient controls

Global Strategy Unit 11

12
No
Nosign
signofoflearning
learning

90
85
80
75
70
65
60
55
50
45
40
1st 5 2nd 5 3rd 5 4th 5

Target patients Normals Patient controls

Global Strategy Unit 12

13
Self
Self deception
deception or
or perception
perception isis reality
reality

14
Self
Selfdeception
deception

Over-optimism

X People tend to exaggerate their own abilities

X Illusion of control

X Illusion of knowledge

Over-confidence

X People are surprised more often than they expect. Not well calibrated.

X Confidence intervals around a forecast which should yield 2% error,


actually get a 30-40% error

Global Strategy Unit 14

15
Overconfidence
Overconfidence

100

90

80

70

60 Weather men

50

40

30
Doctors
20

10

0
0 10 20 30 40 50 60 70 80 90 100

Global Strategy Unit 15

16
Overconfidence
Overconfidenceand
andinvestment
investment

0.9

0.8

0.7

0.6 Lay people

0.5

0.4
P rofessionals
0.3

0.2

0.1
0.55 0.65 0.75 0.85 0.95 1

Global Strategy Unit 16

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Overconfidence
Overconfidencedriven
drivenby
bythe
theillusion
illusionofofknowledge
knowledge

8.0 Laypeople Professionals

7.0
6.0
5.0
4.0
3.0
2.0
1.0
0.0
Previous Other knowledge Intuition Guessing
month's results

Global Strategy Unit 17

18
Does
Doesmore
moreinformation
informationimprove
improveyour
youraccuracy?
accuracy?

Global Strategy Unit 18

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The
Thewalk
walkdown
downtotobeatable
beatableearnings:
earnings:
average
averagescale
scaleofofforecast
forecasterror
erroratatthe
theearnings
earningslevel
level––US
US(%,
(%,1986-2000)
1986-2000)
20

15
Forecast Error

10

0
-23 -22 -21 -20 -19 -18 -17 -16 -15 -14 -13 -12 -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0

-5
Months
Source: DrKW Macro research and IBES

Global Strategy Unit 19

20
Trading
Tradingisishazardous
hazardoustotoyour
yourwealth
wealth
30

Net return Turnover

20

10

1 2 3 4 5

Low Turnover High turnover

Global Strategy Unit 20

21
Should
Shouldtraders
tradersbe
bewomen?
women?

100

80 All Women All Men Single Single


Women Men
60 0

40
-2

20
-4
0
-6
All Women All Men Single Single
Women Men
-8

Global Strategy Unit 21

22
Bubble
Bubbleechoes
echoesininthe
thelaboratory
laboratory

10

Once experienced
9
Mixture of twice experienced and novice players
(Ratio of 4/7)
8

7
Novices
6

3
Fundamental value
2

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Source: Ackert and Church

Global Strategy Unit 22

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Keynes’s
Keynes’sbeauty
beautycontest
contestand
andinvestment
investmentprofessionals
professionals

10
9 Over 1000 players
Average number picked 26
8
2/3rds: 17
7 Average level of thinking 1.6 steps
6
5
4
3
2
1
0

100
40

55
60
65

80

90
30
35

45
50

85

95
10
15
20
25

70
75
0
5

Global Strategy Unit 23

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Self
Selfdeception
deception

E 4 K 7

Global Strategy Unit 24

25
Self
Selfattribution
attributionbias
bias

X Good outcomes are a testament to your skill, bad outcomes are sheer bad
luck.

X How often do you say that’s just a blip?

Global Strategy Unit 25

26
Hindsight
Hindsightbias
bias

X It is a common observation that events in the past appear simple,


comprehensible, and predictable in comparison to events in the future.
Everyone has had the experience of believing that they knew all along the
outcome of a football game, a political election or a business investment. The
hindsight bias is the tendency for people with outcome knowledge to believe
falsely that they would have predicted the reported outcome of an event. After
learning of the occurrence of an event, people tend to exaggerate the extent to
which they had foreseen the likelihood of its occurrence.

Global Strategy Unit 26

27
Psychological
Psychological Foundations
Foundations

II. Heuristic Simplification

Or

There is no such thing as context free decision making

28
Heuristic
HeuristicSimplification
Simplification

X Conservatism Bias

X Hard to give up a view once it has formed. Leads to:

X Anchoring and slow adjustment

X Depends upon saliency of the anchor

X i.e. analysts will change their views from their forecasts slowly

Global Strategy Unit 28

29
-8
-6
-4
-2
0
2
4
6
8
10
12
Jan-86

Jan-87
Analysts

Global Strategy Unit


Jan-88
Analystslag

Earnings
Jan-89
lagreality
reality

Jan-90

Jan-91

Jan-92

Jan-93

Jan-94

Jan-95

29
Jan-96

Jan-97

Jan-98

Jan-99

Jan-00
Forecasts

Jan-01

Jan-02

Jan-03
30
The
TheFed
Fedmodel
model

1.70 1.70

1.60 1.60

1.50 1.50

1.40 1.40

1.30 1.30

1.20 1.20

1.10 1.10

1.00 1.00

0.90 0.90

0.80 0.80

0.70 0.70

0.60 0.60
85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02
Source: Thomson Financial Datastream

Global Strategy Unit 30

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Equities
Equitiesvs.
vs.bonds
bondsininthe
theUS:
US:the
theFed
Fedmodel
modelsince
sincethe
the1950s
1950s
3.0

2.5

2.0

1.5

1.0

0.5

0.0
Apr-71

Apr-95

Apr-01
Apr-74

Apr-77

Apr-80

Apr-83

Apr-86

Apr-98

Apr-04
Apr-53

Apr-59

Apr-68
Apr-56

Apr-62

Apr-65

Apr-89

Apr-92
Source: DrKW Macro research

Global Strategy Unit 31

32
Simple
Simplemaths
mathsleads
leadstotoanchoring
anchoring

X 8*7*6*5*4*3*2*1 = median answer 2250

X 1*2*3*4*5*6*7*8 = median answer 512

X Actual answer = 40,320

Global Strategy Unit 32

33
Estate
Estateagents
agentsand
andanchoring
anchoring

160,000

150,000

140,000

130,000

120,000

110,000

100,000

90,000

80,000
1 2
Given Appraisal value
Listing Price Lowest acceptable offer

Global Strategy Unit 33

34
Anchoring
Anchoringand
andvaluation
valuation

60 4
Low SS No.
High SS No. 3.5
50
Ratio
3

40
2.5

30 2

1.5
20

10
0.5

0 0
Cordless Cordless Average Rare Wine Design Belgian
mouse keyboard Wine book Chocolates

Global Strategy Unit 34

35
Cheap?
Cheap?Surely
Surelysome
somemistake
mistake--US
US

Various valuation measures (x)


Current level 1997-2004 Longrun*

Trailing reported PE 21.1 29.0 14.0


Operating PE 17.5 22.5 14.9
Forward operating PE 15.6 19.7 12.5
PB 3.0 4.0 2.4
PC 13.0 14.9 9.2
Graham and Dodd PE 27.5 37.0 16.4
Hussman PE 19.3 23.5 11.0
Trend PE 22.0 29.0 13.9
Source: DrKW Macro research
* the term long run refers to the longest run of data we have which varies from starting in the 1870s to starting in the mid 1980s. All long
run measures end at the end of 1996, effectively stripping out the bubble years.

Global Strategy Unit 35

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Psychological
Psychologicalfoundations
foundations

X Linda is 31, single, outspoken and


very bright. She majored in
philosophy. As a student she was
deeply concerned with issues
surrounding equality and
discrimination.

X Is it more likely that Linda is

X Works in a bank

X Works in a bank and is active in


the feminist movement

Global Strategy Unit 36

37
Psychological
PsychologicalFoundations
Foundations

Representativeness Heuristic

X Aka law of small numbers – belief that random samples of a population


will resemble each other and the population more closely than statistical
sampling theory would predict.

X Which is more likely HTHTTH or HHHTTT?

Global Strategy Unit 37

38
Earnings
Earningsgrowth
growthas
asrepresentativeness
representativeness

40.0 Trailing 5 year Forward 5 year

Actual 1 Actual 3
35.0
Actual 5

30.0

25.0

20.0

15.0

10.0

5.0

0.0
Q1 Q2 Q3 Q4 Q5

Source:
Source: Montier,
Montier, and Chan
& Chan et al et al

Global Strategy Unit 38

39
Great stories≠≠Great
Greatstories Greatinvestments
investments

18
16
14
12
10
8
6
4
2
0
Glamour (1) Glamour (2) Value (9) Value (10)

Global Strategy Unit 39

40
Under-reaction
Under-reactionand
andOver-reaction
Over-reaction

X Information is judged in two dimensions – strength and weight

X Letter of reference – judged by strength i.e. number of appealing traits

X Weight is neglected. i.e. who wrote it

Global Strategy Unit 40

41
Over-reaction
Over-reactionand
andUnder-reaction
Under-reaction::Information
Informationanalysis
analysis

Weight

Low High

Low Under-
Strength reaction

High Over-
reaction

Global Strategy Unit 41

42
Analysis
Analysisofofover-reaction
over-reactionand
andunder-reaction
under-reaction

Under-reaction Over-reaction
X Dividend omissions, initiations X IPOs, SEOs

X Earnings surprises X High earnings growth

X Analyst recommendations X Cap ex.

X Z-scores X Buybacks on growth stocks

X Buybacks on value stocks X Quarterly earnings announcements

X Goodwill write-offs

X Valuations

Global Strategy Unit 42

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Bias
BiasofofJudgement
Judgement

X Availability Bias

X Which is a more likely cause of death in the US – being killed by a


lightening strike or as a result of a shark attack?

X Shark attacks receive more publicity, they are easier to imagine (thanks to
Jaws). However, the chance of dying from a lightening strike are 30x
greater than chances of being killed by a shark.

Global Strategy Unit 43

44
Narrow
NarrowFraming
Framing

X Context sensitivity. Aka frame


dependence or mental accounting.

X We can’t see through how things are


actually framed.

X Separate funds for separate


purposes – holiday money, house
keeping

Global Strategy Unit 44

45
When
Whenisisaabuyback
buybacknot
notaabuy
buyback?
back?
announced,
announced,actual
actualand
andnet
netshare
sharebuy-backs
buy-backsininthe
theUS
US
350,000

300,000
Announced
250,000

200,000

150,000
Completed
100,000

50,000 Net

-50,000
1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004
Source: DrKW Macro research

Global Strategy Unit 45

46
Repurchases
Repurchases&&their
theirimpact:
impact:
dividend,
dividend,repurchase
repurchase&&total
totalyield
yieldfor
forthe
theS&P500
S&P500(%)
(%)

6.00

5.00

4.00

3.00
Total yield
2.00 Dividend yield

1.00 Net repurchase yield

0.00

-1.00
1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004
Source: DrKW Macro research

Global Strategy Unit 46

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Prospect
ProspectTheory
Theory

X People value changes not states. 2


Rational man tries to maximise the
utility of wealth. 0
-20 -15 -10 -5 0 5 10 15 20
X Real people worry far more about -2
gains and losses than levels.
-4

-6

-8

-10

-12

Global Strategy Unit 47

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Stock
Stockbroker
brokerSample
Sample

25

20

15

10

0
50

00
10

10

11

15

20

32

50

00
10

00
10
Global Strategy Unit 48

49
Prospect
Prospecttheory
theory

• Leads to

• Endowment effect

• Status quo bias

• Disposition effect

Global Strategy Unit 49

50
Endowment
Endowmenteffect/Status
effect/Statusquo
quobias
bias

8
Sellers Choosers Buyers
7
6
5
4
3
2
1
0
1 2 3

Global Strategy Unit 50

51
US
USmutual
mutualfund
fundmanagers
managersand
andthe
thedisposition
dispositioneffect
effect(1980-2002)
(1980-2002)

25
Proportion of losses realized

Proportion of gains realized

20

15

10

Low return 2 3 4 High All

return

Source: Frazzini (2004)

Global Strategy Unit 51

52
Top
Toptips
tipsfor
forbetter
betterdecision
decisionmaking
making

X This applies to me, you and everyone else

X You know less than you think you do

X Be less certain in your views, aim for timid forecast and bold choices

X Don’t get hung up on one technique tool, approach or view – flexibility and
pragmatism are the order of the day

X Listen to those who don’t agree with you

Global Strategy Unit 52

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Top
Toptips
tipsfor
forbetter
betterdecisions
decisions

X You didn’t know it all along, you just think you did

X Forget relative valuation, forget market prices, work out what the stock is worth
(Use reverse DCFs)

X Don’t take information at face value, think carefully about how it was presented
to you

X Don’t confuse good firms with good investments, or good earnings growth with
good returns

Global Strategy Unit 53

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Top
Toptips
tipsfor
forbetter
betterdecisions
decisions

X Vivid, easy to recall events are less likely than you think they are, subtle
causes are underestimated

X Try to focus on facts, not stories

X Sell your losers and ride your winners

Global Strategy Unit 54

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Beating
Beatingthe
thebiases
biases

X Being aware of the biases is not enough. It is just an important first step.

X Need to create a framework that incorporates mental best practice. Easier said
than done. Mental bad habits are persistent.

X The good news, we continue to create new brain cells throughout our lives.

Global Strategy Unit 55

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Strictly Private & Confidential

Applied
Applied Behavioural
Behavioural Finance:
Finance:
Are
Are two
two heads
heads better
better than
than one?
one?
The
The psychology
psychology ofof group
group decisions
decisions

James Montier: Global Equity Strategy

57
“Madness is a rare thing in individuals – but in groups...it is the rule”
Friedrich Nietzsche

“To associate with other like-minded people in small, purposeful groups is for the great majority of
men and women a source of profound psychological satisfaction..”
Aldous Huxley

“Deliver us from committees”


Robert Frost

“Committees are groups of people who keep minutes but waste hours”
Berle Milton

“A committee is an animal with four back legs”


John le Carre

“A committee is a group of the unwilling, chosen from the unfit, to do the unnecessary “
Unknown

58
Types
Typesofofgroups
groups

¾Statistical groups = large number of people asked for an answer, take the mean.

¾Deliberative groups = discussion is necessary

¾Evidence suggests that statistical groups outperform deliberative groups and


individuals

¾E.g. when judging the number of beans in a jar, the group average is almost always
better than the vast majority of the individual members. In one such experiment, a
group of 56 students was asked about a jar containing 850 beans; the group estimate
was 871, a better guess than all but one of the students

Global Strategy Unit 58

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Statistical
Statisticalgroups
groups

¾ Only work when:

¾ People are unaffected by others’ decisions (errors are uncorrelated)

¾ Probability of being correct must be independent of the probability of


everyone else being correct

¾ The participants must be unaffected by their own vote possibly being


decisive

¾ When participants have some idea of the answer.

¾ Anchors are avoided

Global Strategy Unit 59

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Deliberative
Deliberativegroups
groups

¾ Such groups seem to amplify:

¾ Representativeness

¾ Framing

¾ Overconfidence (simple repetition of views leads to people having greater


confidence)

¾ Anchoring

¾ Availability

Global Strategy Unit 60

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The
Theestablishment
establishmentofofnorms
norms(Sherif
(Sherif1936)
1936)

8
7 1
6 2
3
5
4
3
2
1
0
Alone Session 1 Session 2 Session 3

Global Strategy Unit 61

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Conformity
Conformity(Asch
(Asch1955)
1955)

Global Strategy Unit 62

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¾ On 12 of the 18 rounds, confederates unanimously agreed on a wrong answer

¾ ¾ of participants agreed with the confederates in at least one round. Half


agreed in 6 or more rounds. Only 25% resisted in all rounds!

Global Strategy Unit 63

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Does
Doesgroup
groupsize
sizematter?
matter? (%
(%conforming
conformingtotowrong
wronganswers)
answers)

35

30

25

20

15

10

0
1 2 3 4 15

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Herding
Herdingwhen
whenuncertain
uncertain––Baron
Baronetetalal

4
Low uncertainity
3.5 High uncertainty
3
2.5
2
1.5
1
0.5
0
Unimportant Important

Global Strategy Unit 65

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Sharing
Sharinginformation
information(Stasser
(Stasseretetalal1989)
1989)

80
70 Shared
Unshared
60
50
40
30
20
10
0
Unstructured Structured

Global Strategy Unit 66

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Why
Whyare
arewe
weso
sobad
badatatsharing
sharinginformation?
information?

¾ Shared information is more likely to be discussed and repeated and this will
influence the individuals in the group, and hence influence the group’s eventual
outcome.

¾ Social pressure

¾ Cascades

Global Strategy Unit 67

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Social
Socialpressure
pressure::Those
Thosewho
whoconform
conformare
arerewarded
rewarded(Wittenbaum
(Wittenbaumetetalal1999)
1999)

7
6.8
6.6 Self
6.4 Others
6.2
6
5.8
5.6
5.4
5.2
5
Shared Unshared

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Cascades
Cascades

Cascade creation: Actual pot used B

Player 1 2 3 4 5 6

Private a a b b b b
signal

Decision A A A A A A

Source: Anderson and Holt (2004)

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Group
Grouppolarisation
polarisation

• Group polarization is the tendency for members of a group to end up in a more


extreme position in line with their original beliefs after talking to one another.
The increased confidence in view mentioned earlier, begins to create feedback
into the extremity of view, generally creating a loop of increased confidence in
more and more extreme views

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Groupthink
Groupthink

¾ A tendency to examine too few alternatives

¾ A lack of critical assessment on each other’s ideas

¾ A lack of contingency plans

¾ Poor decisions are often rationalized

¾ Illusion of group invulnerability and shared morality

¾ True feelings and beliefs are suppressed

¾ Illusion of unanimity is maintained

¾ Mind guards are appointed to protect the group from negative information

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Solutions
Solutions

¾ Secret ballots

¾ Devil’s advocates

¾ Authentic dissent

¾ Respect for other group members

Global Strategy Unit 72

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Beware
Bewareofofauthority
authority––Milgram
Milgramexperiments
experiments

Global Strategy Unit 73

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Bandura’s
Bandura’sdriving
drivingforces
forces––turning
turninggood
goodpeople
peoplebad
bad

• Moral justification

• Euphemistic labelling

• Advantageous comparison

• Displacement of responsibility

• Diffusion of responsibility

• Disregard or distortion of consequences

• Dehumanisation

Global Strategy Unit 74

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© Dresdner Kleinwort Wasserstein Securities Limited 2004

DRESDNER KLEINWORT WASSERSTEIN RESEARCH – RECOMMENDATION DEFINITION


(Except as otherwise noted, expected performance over next 12 months)

Buy 10% or greater increase in share price Reduce 5-10% decrease in share price
Add 5-10% increase in share price Sell 10% or more decrease in share price
Hold +5%/-5% variation in share price

Distribution of DrKW equity recommendations as of 1 Apr 2004


Companies where a DrKW company has provided
All covered companies investment banking services (in the last 12 months)
Buy/Add 337 53% 55 57%
Hold 188 30% 31 32%
Sell/Reduce 108 17% 11 11%
Total 633 97

Source: DrKW

Global Strategy Unit 75

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