Thesis Tracer Study of Hrs

1
BACHELOR OF SCIENCE IN TOURISM MANAGEMENT
A TRACER OF STUDY OF HOTEL AND RESTAURANT SERVICES IN

TRIMEX COLLEGES
An undergraduate research presented

To the Faculty of Trimex Colleges
In partial fulfillment of the requirements for the

Degree Bachelor of Technical Teacher Education
Major in Food Services Management
Submitted by:
Edmar L. Deseo
Jessabelle Mantes
Septermber 2020
2
RECOMMENDATION FOR ORAL EXAMINATION
This thesis, entitled; “A tracer studies of Graduates on the

Employment Status of HRS Studentsin Trimex Colleges Binan City,
Laguna” prepared and submitted by Mr. Edmar L. Deseo Ms. Jessabelle
Mantes, in partial fulfillment of the requirements for the degree of Bachelor
of Technical Teacher Education, has been examined and is recommended
for Oral Examination.
Mr. Arveeh A. Aviles, MBA
Adviser
_____________________________________________________________
APPROVAL BY THE PANEL OF EXAMINERS
Approved by the Panel on Oral Examination with a rating of

__________%
THESIS COMMITTEE
___________________________________
Chairman
_____________________ ___________________________
Member Member
FINAL APPROVAL
Accepted and approved in partial fulfillment of the requirements for the

degree of Bachelor of Technical Teacher Education.
___________________________________
Dean
3
ACKNOWLEDGEMENT
This reaserch paper is made possible through the help and support
from everyone, including: Parents, Teachers, Family, Friends, and in
essence, all sentient beings. Especially please allow us to dedicate my
acknowledgement of gratitude towards the fallowing significant advisors &
contributors.
First and foremost, we would like to thank God for his unconditional
guidance and wisdom as we make research.
Second, we would like to thank our instructor for his most support and
encouragement for giving us this research. This give us the experience
on how to cooperate and engage ourselves in a serious project.
Finaly, I sincerely thank to our parents, family and friends who provide
the advice and financial support. Our research paper would not be possible
without all of them.
4

5
TABLE OF CONTENTS
Title Page i
Recommendation for Oral Examination
ii
Approval Sheet iii
Acknowledgement iv
Dedication v
Thesis Abstract vi
Table of Contents ix
List of Tables
xi
List of Figures xii
Chapter
1 THE PROBLEM AND ITS SETTING
Introduction
Theoretical/Conceptual Framework
Operational Framework
Operational Model
Statement of the Problem
Statement of the Hypothesis
Assumptions of the Study
Scope and Delimitation
Significance of the Study
Definition of Terms
2 REVIEW OF RELATED LITERATURE AND STUDIES
State of the Art

Related Literature
Related Studies
Synthesis of the State of the Art
Gap/s Bridged by the Present Study
3 RESEARCH METHODOGY
6
Research Design
Sources of Data
Population of the Study
Instrumentation and Validation
Evaluation and Scoring
Data Gathering Procedures
Statistical Treatment of Data
4 PRESENTATION, ANALYSIS AND INTERPRETATION

OF DATA
5 SUMMARY OF FINDINGS, CONCLUSIONS AND

RECOMMENDATIONS
Summary of Findings
Conclusions
Recommendations
References
Appendices
Appendix A - Letter/s
Appendix B - Questionnaire
Appendix C - Editor’s/Statistician’s Certification
Appendix D - Curriculum Vitae
7
Chapter 1
THE PROBLEM AND ITS SETTING
Introduction
Since childhood, we already have a vivid image of what we are going
to be in the future. We are further encourage by our parents and relatives
including our teachers, to strive for dreams. We are motivated to do well in
our scholastic years especially in the higher education, or college. In college,
we get to choose the field of specialization that we want to be a part of with
the intention becoming a professional in the said field. And after these
academic endeavors comes the challenges of the real world. Wherein we
leave the institution which has prepared us and face the challenges of
employment. In this study the researchers studied the present condition of
their alumni in terms of their employment status. They have chosen the fresh
graduates of this for the academic year 2016-2019
One of the factors that determine the effectiveness of an academic institution
is through the employability of its graduates. The quality of graduates is very
much a function of quality instruction and facilities because these will help
ensure that graduates are equipped with the knowledge, skills and values
that will enable them to work in their respective field.

8
Hotel Restaurant Services in Trimex Colleges has developed a well-
organized and strategic program of career counseling and job placement to
support students and young alumni. Establish and expanding linkages to
both local international firms for possible job placement and assistance is
another major responsibility of the Trimex Colleges.
The two-year Hospitality and Restaurant Services program is designed to
provide students with a through foundation on the skills required to begin a
competitive career in the hotel and restaurant industry. Students will be
prepared to earn national certifications on bread and pastry production,
cookery, food and beverages services, bartending, front office and
housekeeping. The combination of classroom activities, laboratory training in
up to date facilities, and field experiences aim to develop excellent hospitality
industry practitioners.
In its expansive sense, teaching is a process that facilitates learning,
Teaching is the specialized application of knowledge, skills and attitudes
designed to provide unique service to meet the educational needs of the
individual and of society, The choice of learning activities whereby the goals
of education are realized in the school is the responsibility of the teacher.

9
The continuous and fast changing technological advancement and with the
advent of globalization in the industry and employment, every educational
institution has to align its curriculum to the international standards of
instruction to ensure that its graduates are competitive in the international
work arena.
Theoretical/Conceptual Framework
The main purpose of this study is to determine the Hotel and

Restaurant Service’s to employability.
According to Dawis and Lent (2016) a class theory of career

development, candidates must hold a bachelor’s degree, possess at least
three years of related experience.
According to Dawis (2002, 2005) career development is anchored
on the individual difference tradition of vocational behavior called person
environment correspondence theory, viewing career choice and
development as continual processes of adjustment and accommodation in
which the person looks for work in organizations and environments that
would match his/her skills and capabilities, and the employer in turn looks
for individuals who have the capabilities to meeting the “requirements” of

10
the organization. The most central requirements are abilities, which are
operationalized as dimensions of skills that are considered necessary.
Candidate must hold a Bachelor’s degree and three years of substantial
involvement in administrating programs, in either a sponsoring, recipient
or self-funded organization.
11
Operational Framework
INPUT PROCESS OUTPUT
1. What is the
demographic profile
of the HRS
graduates from
batches 2016-2019  Data
in terms of: Gathering
1.1 Age  Research
1.2 Sex
1.3 Civil Status, Instrument
1.4 Year Graduated  Survey
2. What is the Improved the quality
 Statistical
employability of graduates
status of the
Treatment
respondents in of Data
terms of:
2.1 Employment
Status
2.2 Job Position
2.3 Length of Service
2.4 Type of Industry
2.5 Job Placement
3. Based on the
findings, what
recommendation
can be drawn to
improve the
quality of
graduates?
Figure 1. Research Paradigm of the study

12
Statement of the Problem
This study focused on the status of employment of the HRS graduates
of Trimex Colleges from batch 2016-2019. It sought to answer the following
questions like:
1. What is the demographic profile of the HRS graduates from batches
2016-2019 in terms of:
1.1 Age
1.2 Sex
1.3 Civil Status,
1.4 Year Graduated
2. What is the employability status of the respondents in terms of:
2.1 Employment Status
2.2 Job Position
2.3 Length of Service
2.5 Job Placement
3. Based on the findings, what recommendation can be drawn to
improve the quality of graduates

13
Assumptions of the Study
The researchers assumed the following:
1. Skills and Education is a vital part for a successful employment.
Scope and Delimitation
The present study focused on the employment status of HRS
graduates of Trimex Colleges from the batches 2016-2019. It will give
insights to HRS students of Trimex Colleges on what job they would get or
on what companies or agencies they can apply after they graduate. This also
served as a tracking tool to trace their status. This study tracked down the
jobs of the graduates in conjunction with the factors indicated in the
statement of the problem such as, the demographic and employment profile
of the graduates, which are used to verify their status or employment.
This study will be limited only to the questions regarding profile and
employment status.
14
Significance of the Study
HRS students. This will help them realize whether the knowledge
skills developed in the program would be useful to them in their future
careers. It will also encourage them to appreciate and pursue their course.
Graduates of HRS. This will help them have insights about the status of
their batch mates and for them to keep in touch and to have updates to them
through knowing their employment status.
Researchers. This will teach them to value time, patience and hard work.
They will also become more sensitive and knowledgeable about the reality of
the profession they are studying.
Future Researchers. This will serve as a guide or reference in their future
studies on the subject matter. This will also help them to analyze and
understand well their srudy.

15
Definition of Terms
The following terms are being defined operationally and

conceptually.
Employability – a set of achievements, skills, understanding and

personal attributes that make graduates more likely to gain employment
and be successful in their chosen occupations, which benefits themselves,
the workforce, the community and the economy. A broader set of skills
and attributes that will enable a graduate to be successful throughout their
working life.
Employment status – refers to the status of an economically active

person with respect to his or her employment, that is to say, the type of
explicit and implicit contract of employment with other persons or
organizations that the person has in his or her job.
Knowledge – is a familiarity, awareness, or understanding of someone or

something, such as facts, information, descriptions or skills which is
required through experience or education by perceiving, discovering or
learning.
Skills – are the expertise or talent needed in order to do a job or task. Job
skills allow you to do a particular job and life skills help you through
everyday task. There are many different types of skills that can help you
succeed at all aspects of you life whether it’s school, work or even a sport
or hobby. This is what makes you confident and independent in life and
are essential for success. It might take determination and practice, but
almost any skill can be learned or improved. Set yourself realistic
expectations and goals, get organized and get learning.
16
Tracer – a tracer study or graduate survey is a survey of graduates from

education institutions, which takes place sometime after graduation or the
end of training.
17
Chapter 2
REVIEW OF RELATED LITERATURE AND STUDIES
This chapter presents the related literature and studies after the
through and in depth search done by the researchers. It also includes the
synthesis of the state of the art, theoretical and conceptual framework with
their paradigms to fully understand the research and lastly, the definition and
terms for better comprehension of the study.
State of the Art
The literature and studies that were reviewed were found to have bearing on
the present study. They serve as bases for conceptualization the study’s
problem, research design and methodology.
Related Literature
According to the study of Arcelo Sanya. A tracer study is a
determination to trace graduates of higher education institutes. Graduate
survey, alumni researches, graduates career tracking, or follow up study, are
the term for it. Through a tracer study, an institution is able to evaluate the
quality of education given to their graduates by knowing the graduates
placements and positions in the society which later can be used as a

18
benchmark in producing more qualified and competitive graduates. This
information is related to the present researchers to find out the employment
status of HRS graduates from batches 2016-2019.
In the book, employment and career opportunities after graduation by Arcelo
and Sanya, the existence of a huge number of educated unemployed can
lead to a certain amount of political instability in a country, for they are being
among the educated class and knowledgeable about the privileges society
can offer, feel doubly enrich. In this matter, the analysis of the unemployment
situation in the Philippines has shown that the young graduates are still in the
job hunting stage. This book is provides a very vital revelation of the status of
young graduates which is very significant to the present undertaking traced
the employment status of the HRS graduates from batches 2016. it also
good to note whether the findings of this study support the statement taken
from this book.
The employment and employability of a select group of the Filipino colleges
graduates by Allan B. de Guzman and Belinda V. de Castro, states that
graduates need ro develop for personal skills, qualities and experiences that
19
enable to them to complete in the labor market. The author advises the need
for students to do everything they can for them to grow as experts in their
chosen field while they are still in school. All these trainings and experiences
will just benefit them where the time comes that will be establishing their own
careers. This is related the present study as it gave suggestion to further
improve the HRS curriculum which must live up to demands and
expectations of the different industries.
The Philippines may go beyond the standing of employment in the country,
rights and importance should be understood. As specified in the book labor
economics by Cristobal M. Pagoso, in view of low literacy rates in rising
unemployment in developing countries, it has become imperative that greater
educational opportunities should be provided for the great proportion of adult
population as well as the large number of youth outside the formal school
system to help them acquire further knowledge and skill thereby improving
their livelihood and strengthening the country.
From the book contemporary social problems and issues, it states that the
educational levels and literacy rates of workers in the Philippines are among
20
the highest in Asia, but technical, manual and managerial are poorly
developed and in short supply. There is an over-abundance of college
graduates that most especially in manila area were in the field of education,
law and other professionals exceed in demand to find employment
appropriate to their educational training. This information may be considered
in the improvement of HRS curriculum to add the technical, manual and
managerial skills which are said to be lacking among the Filipino graduates.
Employment is the capacity of an individual to showcase his talent and to
use the training gathered in the course, Thomas powers on his book
“Educating for Careers” stated the nation that marketable skills provided
today’s crop of workers employment opportunities. The statement of powers
is relevant to the present study because he pointed out that education is very
important in having the marketability and general skills needed in finding an
appropriate job. In this study, it helps to develop such skills among the
college graduates for them to find or to get an appropriate job.
According to Robert W. Mclntosh on his book” Employee Management
Standards” aimed to determined that the employee’s performance on the job

21
attitude about the job depending on the degree to which the manager fulfils
the needs. The author associated that to the employees that will look at the
performance and attitude towards the job that will be strongly affected by the
degree on where the superior may reach the fulfilment the job desires.
The book, Unemployment and the Dual Labor Market stressed that the
unemployment is the outgrowth of a process of job search where workers
have limited information about the labor market. On the other hand, people
who first begin looking for jobs lacks basis information which will help the
graduates to disseminate the rejection of jobs to higher expectations. This
book mainly wants to view that job searching is a wide process action where
in job seekers should gain more knowledge or information that will reaches
their satisfaction on what and where to find jobs that will lead them to the
profession that they want to achieve.
Mclntosh, in his book practicing better human relations aimed to determine
that the quality of a person’s work life should improve as more and more
needed values are satisfied by the individuals job and career progression.
22
This is significant to the present study as it assessed the progress of the
graduates in their jobs/professions.
Philippine society nowadays has encountered so many problems in terms of
labor and employment. Labor only contracting in a economy that some
economist would justify labor only contracting as our only weapon to remain
competitive. Therefore, some of the workers are seeking for better
employment opportunities abroad for a high salary. In case of the graduates
nowadays. their first problem is seeking for a job after graduation. Knowing
that it is very hard to find a job suitable to their course right away after
graduation that may cause to trigger them to work not to aligned to the
profession they graduate for their usual reason is the salary that they can get
right away. Some go abroad for better profit than to continue their profession.
. Research Studies
Campus, Nuyda and Icaranom’s “Employment Status of the English
Graduates 2006-2008” aimed to present a feedback mechanism for the
department and college to come up with a more productive, competitive and
effective program for the students. This study presents the possible reasons
why there are graduates who are unemployed and employed. In the same
23
manner with the present study conducted, it leads to show the programs
used in providing HRS graduates adequate skills to help them for
professional careers, but the program must be open to changes that would
effectivity lead graduates for a better employment.
A tracer study of the employment status of PUPQC AY 2004-2005 by Jarito
Verona determined the general profile and the present employment status of
the respondents 2004-2005. This research tackles about the tracer study that
uses a method which is primarily intended to locate graduates of academic
institution, past recipients of scholarship grants and former participants and
in order to collect data update information about the target people. This kind
of study is also a tool to generate or influence decition making and planning
of a certain institution about the development of the curriculum. It is likewise
regulating document efficiency and support on the demographic profile of a
certain institution that can be measured through the quality of its graduates.
The tracer study of the graduates of certificate in teaching physical education
(CPE) from 1995 to 2005, answered the profile of the CPE graduates in
terms of job position and the employment in terms of job encountered in the
24
CPE. Majority of the CPE graduates are males. Based on the findings of the
study, most of the CPE graduates are in the permanent status of
employment. They are employed in the national government with the monthly
salary of 10,000 Php to 15,000 Php a month. The top most encounter of the
CPE graduates is that they are not given equal opportunities like those of the
education graduates. This study may be connected to the present study in
terms of the employment standing or status of the graduates. It also focusses
on the job position that is also one important factor on choosing a job
because as a graduates of a particular courses, the job should be in relation
to the course they have graduated.
Synthesis of the State of the Art
The review of related literature and studies has an implication on the
present study. All reviews focused on graduates and employability.
According to The Pedagogy for Employability Group (2004), it is widely
agreed that graduates with work experience are more likely to secure
employment than graduates without. It is also consider the wider life
experiences that many students, particularly mature students, bring them into
higher education
Different authors moreover agree that employability depends on
theknowledge, skills, abilities, attitudes and values (KSAV’s) the individuals

25
possess, the way they utilize their KSAV’s in workplace, and the way they
present themselves to employers. The need for improved employability skills
is linked to the success of the individual and to the success of the company.
Education and employment is important. The higher education has been
concerned with the development of the whole person as well as knowledge,
attributes, and skills which any educated person should expect to have by
the time of graduation. It further aims to inspire and enable individuals to
develop their capabilities to the highest potential levels throughout life so that
they grow intellectually, contribute effectively to society, achieve personal
fulfilment and are well- equipped for work.
Gap/s that the Present Study Will Bridge
From the above review of the related literature and studies, the
following gaps were determined:
1. There were no studies yet concluded on the employability of Hotel,
Restaurant Services.
26
Chapter 3
RESEARCH METHODOLOGY
This chapter discusses the methods and procedures used in

the study. This chapter includes the research design used, population
frame, instrumentation, validation of the instrument used, data gathering
procedure, description of the respondents.
Research Design
This tracer study will use the descriptive research design wherein
according to shuttleworth (2008). It is a scientific method which involves
observing and describing the behaviour of a subject without influencing it
in any way.
Online survey will be use to collect the data from the graduates.
The initial target population will be all the students who completed their
studies in Trimex Colleges in the years 2016 to 2019.
Sources of Data
The study will have two sources of data namely; primary and
secondary sources, the primary sources of the data were the graduates of
Hotel, Restaurant Services Academic Year 2016-2019. Secondary sources of
the data were the books, thesis, internet, journals, periodicals, magazine, and
other reference materials deemed necessary to gather the needed
information of the study.

27
Population of the Study
The respondents of this study will be the HRS graduates of batch
2016 – 2019 in Trimex Colleges. The researchers are still in the midst of
determining the population number. The researchers had given the office of
the registrar a request letter for the information of the HRS graduates of
batch 2016 – 2019.
Instrumentation and Validation
A researchers-made questionnaire will be use in the study. The
researchermadequestionnaire is composed of two parts, the first part is
about the demographicprofile of the graduate students and the second part
will be compose of the questionsabout the employment status and the
unemployment status of the respondents.
Data Gathering Procedure
The survey covered all the Hotel, Restaurant Services

graduates of Trimex colleges in the City of Biñan, Laguna. The researcher
will distribute and collect the survey questionnaire through online. The
researcher will tabulate the data with the help of the researcher's
statistician.
28
Statistical Treatment of Data
The following statistical tools were used to the gathered data:
1. Frequency will be use to determine the (a) respondents profile and (b)
respondents employment status.
BACHELOR OF TECHNICAL TEACHER EDUCATION
Graduate Tracer Survey (GTS)
Name (optional):
GENERAL INFORMATION
1.1 Age:
( ) 21 yrs. old below ( ) 22-23 yrs. old ( ) 24-25 yrs. old
( ) 26-27 yrs. old ( ) 28 yrs. old above

29
1.2 Sex:
( ) Male ( ) Female
1.3 Civil Status:

( ) Single ( ) Married
1.4 Year Graduate:

( ) 2016 ( ) 2017 ( ) 2018 ( ) 2019
Part II. The Employment Status
2. What is the employment status of the respondents in terms of:
2.1 Employment Status
( ) Casual ( ) Contractual ( ) Regular ( ) Self Employed ( ) Job-

Order
2.2 Length in service in current job/establishment
( ) 3 months below ( ) 7-9 months
( ) 4-6 months ( ) 10 months & 1 year above
2.3 Job Position
( ) Food Attendant ( ) Bartender
( ) Tour Guide ( ) Pastry Cook
( ) Saucier ( ) Commis
( ) Line Cook
( ) Others (Please Specify)

30
( ) Government ( ) Corporate ( ) Manufacture ( ) Institution
2.5 Job Placement
( ) Local ( ) Abroad

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1

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

A TRACER OF STUDY OF HOTEL AND RESTAURANT SERVICES IN

An undergraduate research presented

In partial fulfillment of the requirements for the

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

RECOMMENDATION FOR ORAL EXAMINATION

This thesis, entitled; “A tracer studies of Graduates on the

Mr. Arveeh A. Aviles, MBA

APPROVAL BY THE PANEL OF EXAMINERS

Approved by the Panel on Oral Examination with a rating of

Accepted and approved in partial fulfillment of the requirements for the

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

1 THE PROBLEM AND ITS SETTING

2 REVIEW OF RELATED LITERATURE AND STUDIES

State of the Art

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

4 PRESENTATION, ANALYSIS AND INTERPRETATION

5 SUMMARY OF FINDINGS, CONCLUSIONS AND

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

Since childhood, we already have a vivid image of what we are going

to be in the future. We are further encourage by our parents and relatives

including our teachers, to strive for dreams. We are motivated to do well in

our scholastic years especially in the higher education, or college. In college,

we get to choose the field of specialization that we want to be a part of with

academic endeavors comes the challenges of the real world. Wherein we

employment. In this study the researchers studied the present condition of

graduates of this for the academic year 2016-2019

One of the factors that determine the effectiveness of an academic institution

is through the employability of its graduates. The quality of graduates is very

that will enable them to work in their respective field.

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

Hotel Restaurant Services in Trimex Colleges has developed a well-

organized and strategic program of career counseling and job placement to

support students and young alumni. Establish and expanding linkages to

another major responsibility of the Trimex Colleges.

The two-year Hospitality and Restaurant Services program is designed to

provide students with a through foundation on the skills required to begin a

competitive career in the hotel and restaurant industry. Students will be

prepared to earn national certifications on bread and pastry production,

cookery, food and beverages services, bartending, front office and

housekeeping. The combination of classroom activities, laboratory training in

up to date facilities, and field experiences aim to develop excellent hospitality

In its expansive sense, teaching is a process that facilitates learning,

Teaching is the specialized application of knowledge, skills and attitudes

designed to provide unique service to meet the educational needs of the

of education are realized in the school is the responsibility of the teacher.

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

advent of globalization in the industry and employment, every educational

institution has to align its curriculum to the international standards of

instruction to ensure that its graduates are competitive in the international

The main purpose of this study is to determine the Hotel and

According to Dawis and Lent (2016) a class theory of career

According to Dawis (2002, 2005) career development is anchored

on the individual difference tradition of vocational behavior called person

environment correspondence theory, viewing career choice and

development as continual processes of adjustment and accommodation in

for individuals who have the capabilities to meeting the “requirements” of

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

operationalized as dimensions of skills that are considered necessary.

Candidate must hold a Bachelor’s degree and three years of substantial