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  • Kra Kpi

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    Sonali Sinha
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    The document outlines key responsibilities (KRA) for learning and growth and internal processes. For learning and growth, it lists standardized staff training with requirements for hours and attendance, attending workshops and training programs, and remaining informed on industry updates through monthly reports and an updated company portal. For internal processes, it lists collaborating with team members through quality circle time, management games, and interdepartmental coordination, and gathering customer feedback through questionnaires, surveys, and cold calls to share internally.

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    The document outlines key responsibilities (KRA) for learning and growth and internal processes. For learning and growth, it lists standardized staff training with requirements for hours and attendance, attending workshops and training programs, and remaining informed on industry updates through monthly reports and an updated company portal. For internal processes, it lists collaborating with team members through quality circle time, management games, and interdepartmental coordination, and gathering customer feedback through questionnaires, surveys, and cold calls to share internally.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    14 views1 page

    Kra Kpi

    Uploaded by

    Sonali Sinha
    The document outlines key responsibilities (KRA) for learning and growth and internal processes. For learning and growth, it lists standardized staff training with requirements for hours and attendance, attending workshops and training programs, and remaining informed on industry updates through monthly reports and an updated company portal. For internal processes, it lists collaborating with team members through quality circle time, management games, and interdepartmental coordination, and gathering customer feedback through questionnaires, surveys, and cold calls to share internally.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    KRA(LEARNING AND GROWTH)

     Standardized staff training


    i) Hours of training
    ii) Attendance
     Attend and participate in workshops and training programs as and when offered.
    i)
     Remain informed and upto date with regards to Consulting Industry
    i) Monthly reports
    ii) Updating of company’s portal.

    KRA (INTERNAL PROCESS)

     Collaborate with team members to achieve better results.


    i) Quality Circle time to enhance coordination and trust within the group.
    ii) Management Games
    iii) Coordination with respective departments.
     Gather feedback from customers or prospects and share with internal teams.
    i) Questionnaire
    ii) Online Surveys
    iii) Cold Calling to the customers (random calling)

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