Information

on energy inspections
Dear Customer,

E.ON’s colleagues visited your site of consumption for an energy inspection. The purpose of this
inspection is to check the technical condition of your site of consumption and to identify and repair
any faults, thereby improving the safety of energy consumption. The inspection lasts approximately
30-60 minutes, depending on the tasks to be carried out.

During the inspection please:

• cooperate with the inspectors;
• provide access to the site of consumption and allow the inspection to be carried out;
• remain at the site for the full duration of the inspection;
• sign the documents recorded during the inspection;
• you are also entitled to comment on the inspection or its by writing in the report
(even with your own handwriting).

The main steps of the inspection:

1. During the energy inspection, our colleagues carry out a visual inspection of your metering
equipment and its accessories, as well as the integrity of the seals and devices.
2. Following this, the installed equipment is taken apart for internal inspection.
3. For the inspection of the track of the unmeasured main pipeline, occasionally the inspectors
have to get into the attic space.
4. At the end of the inspection, the necessary regulatory seals and stickers are applied.
5. At the conclusion of the procedure, our colleagues shall inform you of the results of the inspection,
about the installed locks, the content of the documents prepared or any necessary further action.

Foreign language administration is available at the E.ON telephone customer support service under
menu point 9 in English and German languages:

Electricity administration:
From Landline From Mobile Phone
Southern Transdanubian region 06 52/ 512 400 06 20 / 30 / 70 / 45 99 600
Northern Transdanubian region 06 52/ 512 400 06 20 / 30 / 70 / 45 99 600
Easter Hungary region 06 52/ 512 400 06 20 / 30 / 70 / 45 99 600

Gas administration:
From Landline From Mobile Phone
Southern Transdanubian region 06 52/ 512 401 06 20/ 30/ 70/ 45 99 711
Central Transdanubian region 06 52/ 512 401 06 20/ 30/ 70/ 45 99 711

It is our common interest that after the inspection the consumption place is technically perfect, and in
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compliance with the regulations in force.

Thank you for your cooperation