Surveillance Audit Plan

(September 17 – 18, 2020)

Scope: Development, Construction, Operations and Maintenance of NLEX within its concession

Priorities during the audit: ESH Operational Controls, Customer Satisfaction, Internal Audit

Audit Agenda
Day 1 (September 17 - Thursday)
Time Location Process / Section Participants 5 Auditor/s
8:00 – 8:15 Audit Preparation MR - AJA All
8:15 – 8:30 OMC Opening Meeting Management Team All
Boardroo MR
m
8:30 – 10:30 Top Management – Context, Risks, Management Team
Objectives, Changes and Performance (ManCom, AJA, All
Monitoring, Management Review & ERM: RTD)
Improvement
10:30 – 12:00 Document & records management; 1 auditor
Employees participation and consultation JMS/HRG
MR, ESH head, Employee rep
10:30 – 12:00 Competency & awareness management HR (LMW/MML/RAC) 1 auditor
(10:30- 11:30),
Internal and External communication Com Head (MSV/MBT)
(11:30-12:00) HR/ESH
Emergency Preparedness, drills and ESH Head (AJNA)
8:30 – 10:30 evaluation; Hazard, aspects, risks, MR (AJA) 1 auditor
assessment, OTPs, elimination of hazards PCSO
8:30 – 10:30 Hazard, aspects, risks, assessment, OTPs, ESH Head (AJNA) 1 auditor
elimination of hazards; Legal requirements PCSO
& compliance management
8:30 – 12:00 ESH Operational controls – inspection & Procurement (JDC/IMC/MPS) 1 auditor
Tour of facilities; ESH Guide
Procurement and outsourcing management
12:00 - 13:00 LUNCH
13:00 – 16:00 OMC TCR Central Control room; (1:00-2:00) TC head (WDD/RSI) 1 Auditor
Complaints & Satisfaction Management Customer Care (CMF)
(2:00 – 4:00) Marketing (GLA/RRF)
13:00 – 16:00 Construction, Project & subcontractors Project Management / ESH 1 auditor
Integrity management; Hazards, aspect, risk NGC/FMA/NDD / RC
Building assessment, OTPs, elimination of hazards;
Engineering & Design VLA/LCO
13:00 – 16:00 Change & Knowledge management CBE (AJA /AJNA / JMS / HAC)
(1:00 – 2:30); HR (MML) 1 auditor
MIS & Telecom systems maintenance MIS / Telecoms (GGC/BVF/MTB)
(2:30- 4:00)
13:00 – 16:00 Tollways Facilities maintenance Asset head (JJG/WMP/RLD) 1 auditor
management
13:00 – 16:00 ESH Programs monitoring and ESH head (AJNA) 1 auditor
measurement
16:00 – 17:00 OMC Auditors Alignment: MR - AJA All

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 Boardroo Summary of the Day
m
End of Audit Day 1

Day 2 (September 18 - Friday)

Time Location Process / Section Participants 5 Auditor/s
8:15 – 8:30 OMC Audit Preparation MR - AJA All
Boardroom
Toll Systems Calibration mgt; (830-930) Traffic (WDD)
8:30 - 12:00 Toll Systems & Traffic mgt; (930-10:30) Telecom (GGC/Ave) 1 auditor
Asset Mgt – roadway, bridges, road Asset (JJG/PLN)
furniture, incident response (10:30-12:00) (HIR / SME’s)
Sta. Rita ODB

Hazards, aspects, risks assessment, OTPs,

8:30 – 12:00 elimination of hazards; Legal requirements ESH head
and compliance management PCSO 1 auditor
Standard: ISO 45001:2018; ISO 14001:2015
EE-ME Equipment & Facilities maintenance Maintenance –
8:30 – 12:00 Outsourced services; (8:30-10:30) SME’s (WMP) 1 auditor
MIS and Telecom systems maintenance Telecom – SME’s
(10:30 -12nn) (MTB)

ESH Programs, monitoring and

8:30 – 12:00 measurement; Emergency preparedness, ESH head, ERT head 1 auditor
drills and evaluation; Employees Workers rep
participation and consultation

Transport Fleet and yard management; Fleet - ASEsguerra

8:30 – 12:00 (8:30-10:30) WHSE -JDC/LLH 1 auditor
Warehousing and Inventory management Security – RACarlos
(10:30-12nn)

12:00 – 13:00 Lunch

13:00 – 15:00 ESH operational controls, inspection and
Sta. Rita ODB tour facilities ESH head/Guides 1 auditor

15:00 – 16:00 Incidents, nonconformity and corrective

OMC action ESH SME’s 1 auditor
Boardroom
13:00 – 16:00 Corrective Action system and management, JMS/KVA
Internal Audit system MR - AJA 2 Auditors
16:00 - 16:30 Audit Report writing; Auditors Alignment;
Summary of the day MR - AJA All

16:30 – 17:00 Closing Meeting Management All

MR
End of Audit

Legend:

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SME – Subject Matter Expert