HASSIBA BENBOUALI” UNIVERSITY OF CHLEF

Finance & Accounting department Level: master 2

1st Term English Exam

Full Name : …………………… Mark : ……………………

A/1.Read the letter and fill in the gaps with words : order specializing products trade discounts catalogue
price list advertisement samples

GFC Designs

Unit 15 Newlands Business Park, 73 Charles Street East 1

Toronto, ON M1V 5

Tel.945389 Fax 9453590

Sales Departments 12 May, 2014 2

Southern Importers Ltd. 3

28/314 Dane Street Northern

Southampton,SO9 0YQ UK

Dear Mr Johnson, 4

We saw your ……………………………. At the Hi-Fi News Magazin, and we would like to know more about your CCTV

……………………………………….

GFC Designs is graphic design agency, ………………………….in design solutions for businesses. We have recently
moved to new building, and we are planning to replace our security cameras in the near future.

Would you please send us your latest…………………………….., including a full …………………………? It would also be helpful if you
could send us some …………………………………. As we are planning to place a

large ……………………………..could we expect at least 5%........................................?

We look forward to hearing from you soon.

Yours sincerely,

8 Claude Danvers

Facilities manager

CCTV closed circuit television

2.Answer the following questions on the text:

1. At what type of business letter is it? …………………………………………………………………………………………….

2. Who wrote it? ……………………………………………………………………………………………………………………………………………
3. To whom is this letter addressed? ……………………………………………………………………………………………………………
4. In what product( s) is Mr Denvers’s company interested in? ……………………………………………………………………
5. What information does he want to receive? ………………………………………………………………………………………………
6. What does he say about trade discount? …………………………………………………………………………………………………..
7. label the paragraphs with the headings:
1: ………………………………………………..5:…………………………………………………
2/…………………………………………………6/………………………………………………….
3:…………………………………………………7; …………………………………………………
4…………………………………………………8:………………………………………………….

B/The following letter of Enquiry needs some amendments, read and correct whatever you feel is inadequate.

Jon Parker

17, Brick Street

March 15th, 2008

Rick Lucky trading company

84, clarendon Road

London S10 5TR

Hi!

Time is up for me to change my digital camera. On Saturday , I was flipping through the Gardian when I
saw that amazing new canon camera . I immediately felt in love with it and I said to myself: wow , I
must have it!

I will really appreciate it if you could send me further information about it. And , don’t forget to include
your catalogue and price list.

Thanks a lot ,

Jon Parker

CCTV closed circuit television

 …………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………
…………………………………………………………

C/ 1. What is business enquiry letter?

……………………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………

2. Give any Two function of business letter?

……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………

3. Briefly what is the main difference between Business Invitations letter and Business Enquiry letter?

……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………………………………………

CCTV closed circuit television

CCTV closed circuit television