KPI BANK FOR THE EXECUTIVES J.T.

O /ID PURI ROLES IN CFA IN BHUBANESWAR SSA

(REPORTING PERIOD 01.02.2020 TO 31.03.2020)
Sl. Dimension KPI Wei Target Performance Levels Target Marks Weighted
No. ght Achieved Achieved Score
age
%
in % Fair Good Excellent In %
1 Operations Creation of New Subscribers 15 100 60 80 100 100 1 15
in Switch
2 Operations Modification(Deletion,TEN 15 100 60 80 100 100 1 15
change etc) of subscriber
numbers in Switch
3 Operations Maintenance of CDoT NGN 20 100 60 80 100 100 1 20
Switch
4 Operations Taking Backup and 10 100 60 80 100 100 1 10
Maintenance of Data
5 Operations Restoration of Main Exchange 20 100 60 80 100 90 0.9 18
& RSU Faults
6 Operations Availability of Power Backup 10 100 60 80 100 90 0.9 9
System(Battery,Power Plant
& Engine Alternator)
7 Operations Cleanliness and Hygiene in 5 100 60 80 100 70 0.7 3.5
Exchange Buildings
8 Operations Relationship with Staffs 5 100 60 80 100 85 0.85 4.25
94.75