3 Communication  The company website

Student A
News blog
Customers can read the latest
news about your company and
its products.
Order tracking
Customers can follow the real-
time status of their order with
automated emails which tell them
when their goods are packed,
sent and should arrive.
Our team
Customers can see photographs
of the people who work for your
company, who they are and what
they do.
Recommend a friend
Forum & picture gallery
Customers can upload
photographs and recipes of the
dishes they have made with
your products. They can also
comment on your products.
Recipes
Customers can read (and see
pictures of) recipes that have
been made with your products
by professional chefs.
Our producers
Customers can read articles
about the farmers and other
producers who provide the
food and drink that you sell.

Customers can give you the name Click and collect

and email address of a friend who
might like your products. They Customers can arrange to
receive a discount if their friend collect their order from their
orders something. nearest shop.

Student B
Interactive activities Our famous customers

Customers can do quizzes, Customers can read about famous

competitions and surveys
to win your products.
Gift service
Customers can choose a
variety of products, which
you put in an attractive gift
box (with a card) and send
to one of their friends.
Shopping app
Customers can download
your company app to
their mobile.
About us
Customers can read about
your company: how it
started, who runs it, your
company ‘philosophy’, etc.
restaurants, organizations,
celebrities, etc. who regularly buy
and use your products.
Mix and match
When customers choose a
product, they are automatically
told about your other products that
go with it (e.g., a sauce that would
go well with a particular meat).
FAQ
A list of frequently asked
questions that your customers
ask, and the replies to these
questions.
Store finder
Customers enter their postcode to
find your nearest shop.

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