Vocabulary: Hotel amenities and services 2

Drag and drop the words to complete the conversations.

Conversation 1

Clerk: Hotel services. May I help you?

Guest 1 :Yes, please. This is Mr. Harris in Room 409. I just took a shower, and
there's a lot of water on the floor. Could you bring me some extra towels, please?

Clerk:Yes, of course, sir.

Guest 1:Oh, and I need a hair dryer, too. I've just washed my hair, and I don't see
one in the bathroom.

Clerk:Certainly, no problem.

Guest 1:Sorry, I've got one more request. I have a lot of dirty clothes. Could
someone please pick up my laundry?

Clerk:Of course. Someone will be with you in a few minutes.

Guest 1:Thank you.

Conversation 2

Clerk:Hotel services. Can I help you?

Guest 2:Hello. This is Ms. Jones in Room 731. I've just finished dinner.
Could someone take away the dishes, please?

Clerk:Yes, of course.

Guest 2:And I also need an iron. I have an important meeting tomorrow, and I
want to make sure my clothes look good.

Clerk:I understand. We'll bring one right up.

Guest 2:Oh, and could you bring me some extra hangers? There are only a few in
the closet, and I have a lot of clothes with me.

Clerk:No problem. Would you like someone to turn down the beds?

Guest 2:No, thank you. I took a nap before dinner, so I've already done that, but
thanks for asking.
Reading: Travel guide: Sleeping in Dublin 2
Listen to the travel guide about hotels in Dublin, Ireland. Complete the sentences with the words
you hear.

Sleeping in Dublin

$ Budget $$ Moderately priced $$$ Expensive $$$$ Very expensive

The Shelbourne Hotel

$$$ History, Location

Built in 1824, the Shelbourne is the most famous hotel in Dublin and has been a home-away-
from-home for generations of politicians, writers, and actors. In fact, in 1922 the Irish
constitution was written in Room 112! The hotel overlooks Saint Stephen's Green public park in
the center of Dublin. It's a perfect location for sightseeing and shopping. Even if you don't stay
here, you must go for afternoon tea in the elegant Lord Mayor's Lounge.
Amenities: restaurant, room service, laundry service, business center.

The Morgan Hotel

$$$ Style, Nightlife
If you're crazy about style, the Morgan Hotel is your place. This chic hotel is a favorite of people
who work in fashion and music. At the Morgan you will find very modern décor and designer
furniture. Rooms feature luxurious, ultra-comfortable queen-size or even king -size beds.  You
can order delicious food from room service. The Morgan is located in the trendy Temple Bar
district—an area popular with young people and the center of nightlife in Dublin. Warning: the
hotel can be noisy at night!
Amenities: restaurant, laundry service, business center, Internet service, fitness room.

The Aberdeen Lodge

$$ Atmosphere, Service
The Aberdeen Lodge is the perfect place for a quiet and relaxing stay. It's located just a short
train ride from the Dublin city center, in a neighborhood of beautiful old homes and gardens. The
friendly staff welcomes guests with tea and cookies and the concierge is very helpful with tourist
advice. Single rooms are lovely and full suites feature working fireplaces. Don't miss breakfast
in the lovely dining room overlooking the garden. Note: There is no elevator. And if you enjoy
cigarettes, this is not the place for you.
You cannot get a smoking room . In fact, smoking is not allowed on the property.
Amenities: restaurant, room service, laundry service.

The Camden Court

$$ Convenience, Location
The Camden Court is a large hotel that offers business travelers a good night's sleep and lots of
amenities at an affordable price. For one person, a single room is small but clean and
comfortable. The location is perfect—just a short walk from Saint Stephen's Green, tourist
attractions, restaurants, and shopping.  Of course, someone will make up your room every day
and turn down the beds. The Camden Court is a good choice for business or pleasure.
Amenities: pool, sauna, fitness room, room service, business center, free Internet service,
beauty salon, restaurant, free parking.

Trinity College
$ Price, Location
Experience student life—without the exams! This beautiful, historic university is located in the
center of Dublin. From June to September, visitors can reserve a single room for one person or
a double room for two while students are away for the summer holiday. Rooms are large and
clean, but don't expect many amenities or services. No one will bring up a newspaper. You'll
have to go get one at the newsstand. Not all rooms have their own bathrooms. There is a
cafeteria-style restaurant and the price includes a free breakfast.