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hat makes a good qualitative research report?
There is no simple answer as qualitative research the Study Question
is not a single, unified tradition (Riessman, It may seem obvious, but stating the research question
1994). Qualitative research includes a wide range of clearly is where the research report starts. Researchers must
philosophies, research purposes, intended audiences, select and state the topic of focus for this specific
methods, and reporting styles (Denzin & Lincoln, 1994; manuscript. Other parts of the story may be told elsewhere
Drisko, 1997; Greene, 1994). This wide range of legitimate at other times and for other purposes. Often the research
purposes is simultaneously a source of strength and a question can be reshaped into the manuscript title. In qual-
source of confusion. Yet the qualitative research report itative research, study questions may be quite broad, for
must always tell the story of the project, richly convey the example, “How do social work practitioners evaluate their
views of others, and detail implications. To help guide practice efforts?” Once the question is stated, it should ori-
researchers, this article provides some orientation regard- ent the manuscript and not vary within the manuscript.
ing writing up qualitative research. First, some general Oddly, in many manuscripts I review, authors alter the
issues are addressed. Next, three key areas that undermine study question as it is restated between the introduction
the overall quality of qualitative research reports are iden- and methodology, and again in the discussion. This can be
tified. Finally, an outline of areas to consider is offered with unsettling or bewildering for the reader. It seems that the
more specific suggestions for qualitative researchers as author has not really understood the purpose of the report
authors. (or worse, of the research). It is true that new knowledge
As Caputo (2004) points out, a manuscript for publica- and insight is often gained during the course of qualitative
tion is the culmination of one’s work. All that was learned is research. This may cause the researcher’s area of interest to
revised, trimmed, and synthesized to be useful to a selected change while doing the research. Yet once the research is
audience. The manuscript must be focused to make the completed and the manuscript is prepared, the reader is
purposes, method, and findings both accessible and appeal- best oriented by a clear and consistent statement of the
ing to others while conforming to the guidelines of the study question. Key aspects or dimensions of the study
journal or volume to which it is submitted. Clarity, thor- question can serve as headings or subheadings within the
oughness, and writing style all matter. “Providing a road report to guide both the researcher/author and the reader.
map” for readers or “telling the story” of the research and its
yield are fine metaphors which emphasize the goal of An Orienting Literature Review
informing others.
While some scholars of qualitative research advocate for Research questions both direct our attention and shape
widely varied, even experimental, reporting styles, this how we think about the topic under study. The literature
paper focuses on issues represented in the contemporary review helps the reader understand key aspects of the con-
professional social work literature. Authors should innovate ceptual and empirical foundations of the study. Sometimes
to convey knowledge and process through their writing, yet limitations in prior conceptual work motivate qualitative
expectations of editorial reviewers and readers often force a studies. Prior conceptualization may be limited, lacking in
more traditional approach. relevance to the issue or population of interest, or may be
Families in Society: The Journal of Contemporary Social Services | www.familiesinsociety.org | Copyright 2005 Alliance for Children and Families
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absent. In such cases, a brief description of the available Once a researcher selects and identifies a methodology,
conceptualization is usually sufficient to establish the ratio- it is important that the methodology is applied appropri-
nale for the study. In most reports a lengthy list of sources ately and fully. For example, ethnographic studies that do
is rarely needed; instead, identifying key sources is vital. not detail prolonged engagement, that emphasize inter-
Similarly, prior empirical work, qualitative or quantitative, views but omit observations, or that do not report the
may be lacking, indicating the need for qualitative research. views of participants in detail seem to be inappropriate to
In my view, qualitative research is never done from a the rubric of “ethnography.” While such studies may have
“blank slate” start. Even eidetic phenomenological studies merit, they fail as ethnographies. Similarly, studies using
(which are solely description) must establish the purposes Glaser and Strauss’s (1967) grounded theory method
and merits of thick description within the context of the should yield a theory, not just descriptive statements
prior literature and conceptualization. Some discussion of (Wells, 1995). Internal consistency should be expected in
how this research fits in with prior work is mandatory in all the application of qualitative research methods.
research reports. Later, the discussion section should point Observation is a valuable tool in qualitative research.
out what the current study offers to extend prior knowl- Observation allows researchers to collect data on events that
edge. Prior work should be selected thoughtfully and are covert or that may not easily be captured and conveyed
reported in an integrated manner, not reported in an in words. For example, learning to ride a bicycle is a form of
author-by-author list. Theory, methods, and findings may integrative tacit knowledge that is not predominantly word-
all warrant focused review. oriented. Similarly, social processes, position, posture, tone
of voice, and expression may best be documented via obser-
Identifying the Method(s) of Study vation. Such observations require careful description and
interpretation to convey the full scene in depth, meaning-
To further orient the reader or reviewer, the study methods fully. Observational methods should be carefully described
should be identified and applied thoroughly and consis- to support the credibility of the final report.
tently. There are a wide range of approaches to qualitative These three general issues set forth core concerns for
research. In turn, the researcher is faced with the dilemma authors of qualitative research. What follows is an outline
of selecting a single research method or selecting multiple of specific concerns to help frame a qualitative report.
methods to be used in combination. Where a single method
is selected, a brief rationale for the selection is warranted. Establishing the Epistemology,
For example, microethnography might be applied to the Purposes, and Intended Audience
study of an organization’s actual day-to-day functioning.
Where components of several qualitative methods are Beyond the statement of the research question, the intro-
applied in novel combination, the researcher must clarify duction to a qualitative research report should also iden-
the rationale for selecting each component. For example, tify the chosen epistemology or philosophy that orients
use of “ethnographic interviews” within a “constructivist the study. This statement may be brief: “Using a realist
study” demands clarification of the linkage between these epistemology, we ….” In other cases it may be longer if the
elements. For clarity the researcher should briefly explain content is likely to be unfamiliar to most readers: “The
how potentially distinctive research methods were selected study employed Fals-Borda’s (1991) approach to partici-
and combined to strengthen the study. patory action research. This value-based, emancipatory,
It is probably safe to assume that reviewers and readers of constructivist method ….” In either case, a clear statement
qualitative reports vary widely in their knowledge of meth- allows the author to orient readers and reviewers to their
ods and even their understanding of the details of specific, research approach. At the same time, a foundation for
named, qualitative research methods. Opportunities to establishing internal consistency among elements of ques-
develop broad expertise in qualitative research methods is tion, method, and report is established.
sorely lacking in social work. As a result, authors are obli- Bear in mind that not all researchers imagine episte-
gated to carefully describe methodological choices and even mology as a choice. However, reviewing manuscripts
the content of the selected method(s). Many current pre- under realist premises when the research has assumed
sentations, manuscripts, and published articles offer very constructivist or critical premises is sure to be misleading
little information about research methodology. This may and to cause confusion. The researcher must ensure that
suggest that descriptions of methodology, and their consis- the reader has enough information to consider the report
tent application in the research and report, are unimpor- within its own premises—even if they are unfamiliar.
tant. This is not so; readers need them. Editors of several Editors, of course, must select reviewers who possess
journals state that inadequacies of research methodology familiarity with the epistemologies and philosophical
are the single most common cause for rejection of qualita- foundations of the manuscripts they review.
tive research manuscripts. Research methods must be Authors should also clarify the intended audience and
clearly described. purposes of the report. Qualitative research may be used to
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FAMILIES IN SOCIETY | Volume 86, No. 4
Still another issue in data analysis is that too many ipants in their own voices. Use lots of direct quotes. Sound
qualitative reports use the “sound bite” approach to bites or single illustrations are not adequate as they fail to
conveying participants’ views and voices. That is, a sin- persuade the reader that the author has not simply lined up
gle, brief, quotation is used to illustrate an entire cate- evidence to support a previously held position. Qualitative
gory or class of findings. The reader is left to presume all research should show how conclusions were drawn and let
participants really said only this and that little variation participants’ views come alive to the reader. Yes, this is diffi-
in views or type of expression was found. Of course, cult in a 20-page manuscript, but it is possible with focus and
qualitative researchers usually have enough real-world careful editing. Still, some qualitative research will require a
experience to know that different people rarely say two-part article presentation or a monograph format for
exactly the same thing in the same way (and at a later adequate presentation. Innovations such as online appen-
date may even deny what we have in audio recordings). dices may soon allow for the inclusion of more raw data, as
Thus, a key challenge is to illustrate in detail how codes well as the use of audio and video files to add depth and
and concepts were formulated. Multiple examples are immediacy to qualitative reports (Drisko, 2005).
optimal, but pose challenges in a 20-page manuscript.
At least one code should be discussed in detail and read- Discussion
ers should always be provided with enough raw data to
form their own interpretations. One solution to the Most published qualitative research includes a final sec-
page length issue is to carefully focus a qualitative report tion that (a) links the findings to the prior literature, (b)
on a limited number of topics. “Online appendices” of draws any novel conclusions, (c) restates the limitations
materials linked to published articles may emerge as an of the study, and (d) offers recommendations or implica-
additional resource in the next few years. Such addi- tions based on the research yield. Labeling each section
tional material would help overcome the page-length (usually via subheadings) helps the reader, but is not
limitations of publications. always needed if the content makes plain to the reader the
Qualitative research using observational methods also purpose of each subsection. Qualitative research may
poses reporting challenges. Researchers must convey con- yield results that affirm, contradict, add complexity to, or
text and events clearly and fully. Some researchers will offer new and novel findings unmentioned in the prior
need to interpret the observed events to make them mean- literature. Authors should make each major contribution
ingful in the context. Such an interpretive process can of the study clear and explicit. Beyond linking the current
require considerable page length, but is necessary to pro- work to the prior literature, the discussion may point out
vide the reader with raw data and to illuminate how cod- newly apparent definitional or conceptual limitations,
ing and analyses were done. Here, too, online appendices illustrate the impact of context and population specific
could provide greater access to video, pictures, or audio understandings, point out subjugated knowledge, or
files, enhancing the completeness and credibility of obser- identify variation in processes unmentioned in the
vationally based qualitative research. summative literature. For example, Padgett, Yedidia,
The point of providing more data and more informa- Kerner, and Mandelblatt’s (2001) description of the con-
tion about data analysis is to enhance the credibility or cept of “Air” in the origins of breast cancer as understood
verisimilitude of the report. Data and analysis must fully by African American women pointed to truly novel
convey what local participants’ know or experience within knowledge unmentioned in prior published work. No
their local context (Leininger, 1994). Establishing context prior medical or human services literature addressed this
may also require considerable page space and raw data. issue, but its implications for effective practice with this
Providing contextual data also enhances the confirmabil- population are many.
ity of research reports. Finally, establishing “saturation,” or All research has limitations. The discussion section
the point at which collecting additional data does not add should include a statement (or restatement) of the limi-
new data or perspectives, requires prolonged engagement tations of the current study in order to help readers bear
and extensive reporting of raw data with varied perspec- in mind any cautions relevant to applying the study yield.
tives on it. Claims of saturation require discussion of This is particularly important as the final section of a
efforts to identify and engage with potentially contradic- research report typically makes recommendations for
tory or divergent data except in case studies of practice, policy, or future research. Helping readers
single, novel cases. understand where the implications are best targeted, and
their limitations, is crucial to making the implications
Findings optimally useful. Implications and recommendations
should be clear and focused. Implications for theory
Several issues related to the reporting of findings are included should also be tied to the prior related literature.
in the review of methods above. The key is to provide the Implications for practice, administration, and policy
reader with ample raw data—the words and views of partic- should be made specifically.
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