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Writing Up Qualitative Research

Article  in  Families in society: the journal of contemporary human services · October 2005


DOI: 10.1606/1044-3894.3465

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WRITERS AT WORK

Writing Up Qualitative Research


James W. Drisko

Key Concerns: Clearly Stating

W
hat makes a good qualitative research report?
There is no simple answer as qualitative research the Study Question
is not a single, unified tradition (Riessman, It may seem obvious, but stating the research question
1994). Qualitative research includes a wide range of clearly is where the research report starts. Researchers must
philosophies, research purposes, intended audiences, select and state the topic of focus for this specific
methods, and reporting styles (Denzin & Lincoln, 1994; manuscript. Other parts of the story may be told elsewhere
Drisko, 1997; Greene, 1994). This wide range of legitimate at other times and for other purposes. Often the research
purposes is simultaneously a source of strength and a question can be reshaped into the manuscript title. In qual-
source of confusion. Yet the qualitative research report itative research, study questions may be quite broad, for
must always tell the story of the project, richly convey the example, “How do social work practitioners evaluate their
views of others, and detail implications. To help guide practice efforts?” Once the question is stated, it should ori-
researchers, this article provides some orientation regard- ent the manuscript and not vary within the manuscript.
ing writing up qualitative research. First, some general Oddly, in many manuscripts I review, authors alter the
issues are addressed. Next, three key areas that undermine study question as it is restated between the introduction
the overall quality of qualitative research reports are iden- and methodology, and again in the discussion. This can be
tified. Finally, an outline of areas to consider is offered with unsettling or bewildering for the reader. It seems that the
more specific suggestions for qualitative researchers as author has not really understood the purpose of the report
authors. (or worse, of the research). It is true that new knowledge
As Caputo (2004) points out, a manuscript for publica- and insight is often gained during the course of qualitative
tion is the culmination of one’s work. All that was learned is research. This may cause the researcher’s area of interest to
revised, trimmed, and synthesized to be useful to a selected change while doing the research. Yet once the research is
audience. The manuscript must be focused to make the completed and the manuscript is prepared, the reader is
purposes, method, and findings both accessible and appeal- best oriented by a clear and consistent statement of the
ing to others while conforming to the guidelines of the study question. Key aspects or dimensions of the study
journal or volume to which it is submitted. Clarity, thor- question can serve as headings or subheadings within the
oughness, and writing style all matter. “Providing a road report to guide both the researcher/author and the reader.
map” for readers or “telling the story” of the research and its
yield are fine metaphors which emphasize the goal of An Orienting Literature Review
informing others.
While some scholars of qualitative research advocate for Research questions both direct our attention and shape
widely varied, even experimental, reporting styles, this how we think about the topic under study. The literature
paper focuses on issues represented in the contemporary review helps the reader understand key aspects of the con-
professional social work literature. Authors should innovate ceptual and empirical foundations of the study. Sometimes
to convey knowledge and process through their writing, yet limitations in prior conceptual work motivate qualitative
expectations of editorial reviewers and readers often force a studies. Prior conceptualization may be limited, lacking in
more traditional approach. relevance to the issue or population of interest, or may be

Families in Society: The Journal of Contemporary Social Services | www.familiesinsociety.org | Copyright 2005 Alliance for Children and Families
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FAMILIES IN SOCIETY | Volume 86, No. 4

absent. In such cases, a brief description of the available Once a researcher selects and identifies a methodology,
conceptualization is usually sufficient to establish the ratio- it is important that the methodology is applied appropri-
nale for the study. In most reports a lengthy list of sources ately and fully. For example, ethnographic studies that do
is rarely needed; instead, identifying key sources is vital. not detail prolonged engagement, that emphasize inter-
Similarly, prior empirical work, qualitative or quantitative, views but omit observations, or that do not report the
may be lacking, indicating the need for qualitative research. views of participants in detail seem to be inappropriate to
In my view, qualitative research is never done from a the rubric of “ethnography.” While such studies may have
“blank slate” start. Even eidetic phenomenological studies merit, they fail as ethnographies. Similarly, studies using
(which are solely description) must establish the purposes Glaser and Strauss’s (1967) grounded theory method
and merits of thick description within the context of the should yield a theory, not just descriptive statements
prior literature and conceptualization. Some discussion of (Wells, 1995). Internal consistency should be expected in
how this research fits in with prior work is mandatory in all the application of qualitative research methods.
research reports. Later, the discussion section should point Observation is a valuable tool in qualitative research.
out what the current study offers to extend prior knowl- Observation allows researchers to collect data on events that
edge. Prior work should be selected thoughtfully and are covert or that may not easily be captured and conveyed
reported in an integrated manner, not reported in an in words. For example, learning to ride a bicycle is a form of
author-by-author list. Theory, methods, and findings may integrative tacit knowledge that is not predominantly word-
all warrant focused review. oriented. Similarly, social processes, position, posture, tone
of voice, and expression may best be documented via obser-
Identifying the Method(s) of Study vation. Such observations require careful description and
interpretation to convey the full scene in depth, meaning-
To further orient the reader or reviewer, the study methods fully. Observational methods should be carefully described
should be identified and applied thoroughly and consis- to support the credibility of the final report.
tently. There are a wide range of approaches to qualitative These three general issues set forth core concerns for
research. In turn, the researcher is faced with the dilemma authors of qualitative research. What follows is an outline
of selecting a single research method or selecting multiple of specific concerns to help frame a qualitative report.
methods to be used in combination. Where a single method
is selected, a brief rationale for the selection is warranted. Establishing the Epistemology,
For example, microethnography might be applied to the Purposes, and Intended Audience
study of an organization’s actual day-to-day functioning.
Where components of several qualitative methods are Beyond the statement of the research question, the intro-
applied in novel combination, the researcher must clarify duction to a qualitative research report should also iden-
the rationale for selecting each component. For example, tify the chosen epistemology or philosophy that orients
use of “ethnographic interviews” within a “constructivist the study. This statement may be brief: “Using a realist
study” demands clarification of the linkage between these epistemology, we ….” In other cases it may be longer if the
elements. For clarity the researcher should briefly explain content is likely to be unfamiliar to most readers: “The
how potentially distinctive research methods were selected study employed Fals-Borda’s (1991) approach to partici-
and combined to strengthen the study. patory action research. This value-based, emancipatory,
It is probably safe to assume that reviewers and readers of constructivist method ….” In either case, a clear statement
qualitative reports vary widely in their knowledge of meth- allows the author to orient readers and reviewers to their
ods and even their understanding of the details of specific, research approach. At the same time, a foundation for
named, qualitative research methods. Opportunities to establishing internal consistency among elements of ques-
develop broad expertise in qualitative research methods is tion, method, and report is established.
sorely lacking in social work. As a result, authors are obli- Bear in mind that not all researchers imagine episte-
gated to carefully describe methodological choices and even mology as a choice. However, reviewing manuscripts
the content of the selected method(s). Many current pre- under realist premises when the research has assumed
sentations, manuscripts, and published articles offer very constructivist or critical premises is sure to be misleading
little information about research methodology. This may and to cause confusion. The researcher must ensure that
suggest that descriptions of methodology, and their consis- the reader has enough information to consider the report
tent application in the research and report, are unimpor- within its own premises—even if they are unfamiliar.
tant. This is not so; readers need them. Editors of several Editors, of course, must select reviewers who possess
journals state that inadequacies of research methodology familiarity with the epistemologies and philosophical
are the single most common cause for rejection of qualita- foundations of the manuscripts they review.
tive research manuscripts. Research methods must be Authors should also clarify the intended audience and
clearly described. purposes of the report. Qualitative research may be used to

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Drisko | Writing Up Qualitative Research

explore, discover, share perspective(s), raise consciousness, Transferability (or Generalization)


evaluate, or even test theory. State the objectives. Some Transferability describes the applicability of findings and
authors suggest that qualitative research can be a vehicle conclusions derived from one context to a second context
for effective social change. While all manuscripts for pro- (Leininger, 1994). Transferability often takes the form of
fessional journal publication are mainly geared to fellow identifying sensitizing concepts that may be applicable in
academics, some qualitative reports are intended for lay other settings (though this often is not be established with
people or specific targeted audiences. That is, some quali- any certainty). In such cases, any notable limitations to
tative reports seek to raise consciousness about an unfa- transferability should be stated. Of course, not all qualita-
miliar belief, event, or behavior to influence policy makers tive research seeks transferability as a research goal. Some
or to shape public opinion (Greene, 1994). Research done qualitative research is intentionally context dependent or
to improve program performance, originally directed to standpoint specific. Again, in such cases, the researcher
inform specific line staff and administrators, may need to should clarify likely limits to transferability across persons
be “repackaged” when written up for a larger academic and contexts in the discussion section of the report.
audience. What the report seeks to accomplish and who it Oddly, some qualitative reports carefully locate their
is intended for should be clear to the reader. premises and samples as context dependent, but then in the
discussion section go on to overgeneralize findings to con-
Methods texts and populations that have not been studied.
Researchers must temper enthusiasm for interesting findings
All good research requires reporting of methods in suffi- with care not to make claims that are unsupported by the
cient detail to provide a road map for readers regarding research methods, collected data, and selected epistemology.
how the data were collected and analyzed. With a single,
named method, such as narrative analysis, a brief orient- Data Collection
ing statement is needed to make explicit the specific Researchers should specify the nature of data collection
authors and sources being employed. Bear in mind that methods employed in the study. The consistency of the
even narrative analysis has variants and different schools research methods with the study philosophy and purposes
of thought. Where multiple techniques drawn from differ- must be made plain, especially if multiple techniques or
ent research methods are employed, a clear rationale for methods are employed. Prolonged engagement with par-
the use of each technique is needed. Clear, however, does ticipants, settings, and the collected data typically
not necessarily mean long. strengthen qualitative research. Except for case studies of
novel events, single interviews or single contacts with par-
Sample ticipants and contexts are rarely optimal.
Inductive qualitative research usually involves a cycle of Using multiple methods of data collection also strength-
sample selection, data collection, and data analysis lead- ens most qualitative research. Combining interviews and
ing to later revision and elaboration. This iterative observations, documents and interviews, or interviews,
approach is the heart of “flexible method” research observations, and artifacts enhances the quality of qualita-
(Anastas, 2000). It seeks to improve the credibility/valid- tive research by providing a basis for triangulated analysis.
ity of the research and to ensure that the researcher Of course, data must be sought from participants, settings,
understands and can convey the events and meanings as or sources that can potentially contradict the emerging pic-
understood by participants to the best degree possible. ture to challenge potential biases.
The nature of this iterative cycle, as applied in the
research, should be clear to the reader. Data Analysis
Researchers should clearly specify the nature of the Researchers should clearly identify their chosen
study sample and the rationale for its selection. Most qual- method(s) of data analysis, consistent with the study epis-
itative samples are purposive or theoretical in design temology and objectives. These named methods must also
(Drisko, 2003). They are also best if selected using a two- be evident in the report, with detail on specific strategies
part strategy consisting of (a) an initial, general, sample (member checks, triangulation, etc.) clearly specified.
selection followed by (b) sampling for differences among Inconsistencies should be stated and discussed.
views to ensure thoroughness (Drisko, 2003; LeCompte & Oddly, authors frequently use general phrases like “I
Preissle, 1993). While Patton (1980) offers a broad range of employed a content analysis” without citation, apparently
named sampling strategies, his work provides little detail ignorant of the fact that content analysis is a specific tra-
on the rationale for each strategy. All good sampling dition of qualitative research. A similar inadequate
strategies must include steps to seek out and weigh poten- description is “thematic analysis was undertaken” without
tially contradictory findings (Drisko, 1997). These steps indicating how the themes were generated and apparently
should be reported to help establish the credibility/validity assuming this is a specific method of qualitative data anal-
of the research. ysis. (It is not.)

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FAMILIES IN SOCIETY | Volume 86, No. 4

Still another issue in data analysis is that too many ipants in their own voices. Use lots of direct quotes. Sound
qualitative reports use the “sound bite” approach to bites or single illustrations are not adequate as they fail to
conveying participants’ views and voices. That is, a sin- persuade the reader that the author has not simply lined up
gle, brief, quotation is used to illustrate an entire cate- evidence to support a previously held position. Qualitative
gory or class of findings. The reader is left to presume all research should show how conclusions were drawn and let
participants really said only this and that little variation participants’ views come alive to the reader. Yes, this is diffi-
in views or type of expression was found. Of course, cult in a 20-page manuscript, but it is possible with focus and
qualitative researchers usually have enough real-world careful editing. Still, some qualitative research will require a
experience to know that different people rarely say two-part article presentation or a monograph format for
exactly the same thing in the same way (and at a later adequate presentation. Innovations such as online appen-
date may even deny what we have in audio recordings). dices may soon allow for the inclusion of more raw data, as
Thus, a key challenge is to illustrate in detail how codes well as the use of audio and video files to add depth and
and concepts were formulated. Multiple examples are immediacy to qualitative reports (Drisko, 2005).
optimal, but pose challenges in a 20-page manuscript.
At least one code should be discussed in detail and read- Discussion
ers should always be provided with enough raw data to
form their own interpretations. One solution to the Most published qualitative research includes a final sec-
page length issue is to carefully focus a qualitative report tion that (a) links the findings to the prior literature, (b)
on a limited number of topics. “Online appendices” of draws any novel conclusions, (c) restates the limitations
materials linked to published articles may emerge as an of the study, and (d) offers recommendations or implica-
additional resource in the next few years. Such addi- tions based on the research yield. Labeling each section
tional material would help overcome the page-length (usually via subheadings) helps the reader, but is not
limitations of publications. always needed if the content makes plain to the reader the
Qualitative research using observational methods also purpose of each subsection. Qualitative research may
poses reporting challenges. Researchers must convey con- yield results that affirm, contradict, add complexity to, or
text and events clearly and fully. Some researchers will offer new and novel findings unmentioned in the prior
need to interpret the observed events to make them mean- literature. Authors should make each major contribution
ingful in the context. Such an interpretive process can of the study clear and explicit. Beyond linking the current
require considerable page length, but is necessary to pro- work to the prior literature, the discussion may point out
vide the reader with raw data and to illuminate how cod- newly apparent definitional or conceptual limitations,
ing and analyses were done. Here, too, online appendices illustrate the impact of context and population specific
could provide greater access to video, pictures, or audio understandings, point out subjugated knowledge, or
files, enhancing the completeness and credibility of obser- identify variation in processes unmentioned in the
vationally based qualitative research. summative literature. For example, Padgett, Yedidia,
The point of providing more data and more informa- Kerner, and Mandelblatt’s (2001) description of the con-
tion about data analysis is to enhance the credibility or cept of “Air” in the origins of breast cancer as understood
verisimilitude of the report. Data and analysis must fully by African American women pointed to truly novel
convey what local participants’ know or experience within knowledge unmentioned in prior published work. No
their local context (Leininger, 1994). Establishing context prior medical or human services literature addressed this
may also require considerable page space and raw data. issue, but its implications for effective practice with this
Providing contextual data also enhances the confirmabil- population are many.
ity of research reports. Finally, establishing “saturation,” or All research has limitations. The discussion section
the point at which collecting additional data does not add should include a statement (or restatement) of the limi-
new data or perspectives, requires prolonged engagement tations of the current study in order to help readers bear
and extensive reporting of raw data with varied perspec- in mind any cautions relevant to applying the study yield.
tives on it. Claims of saturation require discussion of This is particularly important as the final section of a
efforts to identify and engage with potentially contradic- research report typically makes recommendations for
tory or divergent data except in case studies of practice, policy, or future research. Helping readers
single, novel cases. understand where the implications are best targeted, and
their limitations, is crucial to making the implications
Findings optimally useful. Implications and recommendations
should be clear and focused. Implications for theory
Several issues related to the reporting of findings are included should also be tied to the prior related literature.
in the review of methods above. The key is to provide the Implications for practice, administration, and policy
reader with ample raw data—the words and views of partic- should be made specifically.

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Drisko | Writing Up Qualitative Research

LeCompte, M., & Preissle, J. (1993). Ethnography and qualitative design in


Other Resources educational research. San Diego, CA: Academic Press.
Leininger, M. (1994). Evaluation criteria and critique of qualitative
There are not many resources specifically addressing how studies. In J. Morse (Ed.), Critical issues in qualitative research
to write up a qualitative research report. Fortunately, methods (pp. 95–115). Newbury Park, CA: Sage.
Padgett, D., Yedidia, M., Kerner, J., & Mandelblatt, J. (2001). The
there are a few useful starting points. Wolcott’s (1990) emotional consequences of false positive mammography: African
monograph is widely cited as a useful source for American women’s reactions in their own words. Women and
researchers writing up qualitative research. Ely, Vinz, Health, 33(3/4), 1–14.
Padgett, D. (2004). The Qualitative Research Experience. New York:
Anzul and Downing (1997) offer their varying personal Wadsworth Publishing.
views on strategies for reporting on qualitative research. Patton, M. (1980). Qualitative evaluation methods. Newbury Park, CA:
Golden-Biddle and Locke (1997) offer guidance for Sage.
authors of organizational level research. Fine (1994) Richardson, L. (1998). Writing: A method of inquiry. In N. Denzin & Y.
Lincoln (Eds.), Collecting and interpreting qualitative materials (pp.
details moral and political obligations and challenges for 345–371). Thousand Oaks, CA: Sage.
qualitative authors. Denzin, in several publications and as Riessman, C. K. (1994). Preface: Making room for diversity in social
editor of the journal Qualitative Inquiry has promoted a work research. In C. K. Riessman (Ed.), Qualitative studies in social
work (pp. vii–xx). Thousand Oaks, CA: Sage.
wide range of reporting formats for qualitative research Wells, K. (1995). The strategy of grounded theory: Possibilities and
(researcher-centered reports, poetry, hybrid methods). problems. Social Work Research, 19, 33–37.
These forms are not yet widely apparent in social work Wolcott, H. (1990). Writing up qualitative research. Thousand Oaks, CA:
Sage.
journals. Many strong examples of qualitative research in
social work, each with commentary from the author, are
found in Padgett’s (2004) The Qualitative Research James W. Drisko, PhD, LICSW, is professor and chair, Research
Experience. As a starting point, this article provides a gen- Sequence, Smith College School for Social Work, Lilly Hall,
Northampton, MA 01060. He is also a member of the Editorial Advisory
eral guide with a specific social work focus. Board of Families in Society. Correspondence regarding this article may
be sent to the above address or to jdrisko@smith.edu.
References
Anastas, J. (2000). Research design for social work and the human services Manuscript received: April 7, 2005
(2nd ed.). New York: Columbia University Press. Accepted: April 17, 2005
Caputo, R. (2004). Advice for those wanting to publish quantitative
research. Families in Society, 85, 401–405.
Conboy, A. (1998). Personal communications and a series of e-mail
communications regarding the use of evaluative criteria by a class
of doctoral social work students at Yeshiva University’s Wurzweiler
School of Social Work.
Denzin, N., & Lincoln, Y. (1994). Introduction: Entering the field of
qualitative research. In N. K. Denzin & Y. S. Lincoln (Eds.),
Handbook of qualitative research (pp. 1–22). Thousand Oaks, CA:
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Drisko, J. (2005, January). Using images, sound and video in research: The
tools are available now! Juried workshop presented at the Annual
Conference of the Society for Social Work & Research Annual
Meeting, Miami, FL.
Drisko, J. (2003, January). Improving sampling strategies and terminology
in qualitative research. Juried paper presented at the Annual
Conference of the Society for Social Work and Research,
Washington, DC.
Drisko, J. (1999, January). Rigor in qualitative research. Juried paper
presented at the Annual Conference of the Society for Social Work
and Research, Austin, TX.
Drisko, J. (1997). Strengthening qualitative studies and reports:
Standards to enhance academic integrity. Journal of Social Work
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qualitative research: Living by words. Bristol, PA: Falmer.
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participatory action-research. Bogota, Columbia: Cinep.
Fine, M. (1994). Working the hyphens: Reinventing the self and other in
qualitative research. In N. Denzin & Y. Lincoln (Eds.), Handbook of
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(pp. 530–544). Thousand Oaks, CA: Sage.

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