Let’s get to know each

other?
 Krishantha Jayasundara
Staff Officer-Human
Resources at Alpha
Apparels Ltd

BA General Degree
University of Peradeniya
(English, Psychology &
Sociology)
PQHRM(IPM)
NDTHRD(IPM)

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What are the teams you are familiar with?

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Cricket Team

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Foot Ball Team

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Volley Ball Team

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What is the common thing that you see in
these teams?
Common Objectives
Winning the Game

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 What is a Team???
• A team is a small number of people with
complementary skills who are
committed to a common goal for which
they are mutually accountable.

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 Team

Small Number

Complementary
skills

Common Goals

Mutual
Accountability
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Together Everyone Achieve More

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 Activity
• Participants start counting.

• The odd numbers are read out loud.

• Even numbers are silent and the

person who is supposed to read even
number has to raise his hand.

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 What is a Group?
• Group of passengers travelling in a plight

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 What is
common in •Travelling
them?

Are they for a •They are just

common
objective? passengers

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 Group

People who can identify with each other(sharing

ideas, beliefs or experiences of common areas)

People frequently and regularly engage with each

other (agreeing on a purpose and working
together on a shared tasks)

People who recognize themselves and are recognized

by others as part of a group.

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Common Objective Team

Personalized
Objectives
Group

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 Types of Groups

Social
Neighborhood groups/special
Work groups
groups interest
groups

Self-help Pressure
groups groups

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Categories of Group

Formal
Groups

Informal
Groups
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 Formal Groups

• Command group-
comprised of employees
Groups who directly report to a
established by supervisor
organizations to
perform
organizational • Tasks groups-
work. employees work to
accomplished a certain
task

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 Informal Groups

• Interest Groups-
established to meet a
Natural Grouping mutual objective
of employees
that form to
fulfill social • Friendship groups-
needs. formed by members
have something in
common

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Roles in Society

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What do you mean by “Role”?

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 Role
• A position that has to be assumed and
acted by an individual in a group

The expected behaviour from someone

Father
Mother
Teacher
Office Assistant

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Characteristics of Teams

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1. Clear purpose

Action Plan
tasks
Vision Goals mission

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2. Informality

• Unlike you are working with your boss

• Unlike when the teacher is at class in
school

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3. Listening techniques

• Questioning

• Paraphrasing

• Summarizing

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4. Civilized disagreement

Conflicts and criticisms are welcome within

the team
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5. Consensus decision making

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6. Open communication

They share ideas and opinions openly

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7. Clear roles and work assignment

What?
Why?
When?
For whom?

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8. Shared Leadership

• Not a single leader

• Members share leadership
• All are leaders

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9. External Relations

• Team tries to makes relations with

external parties

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10. Style Diversity

• Leadership
• Approaches to tasks
• Skills diversity

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11. Self Assessment

Focus on Monitor their

goals performance

Concerned
Evaluate the
about
performance
deadlines

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12. Allocation right roles to the
right people

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13. Selection of members on the
basis of skills and competencies

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13. Challenging the group regularly
with fresh facts and information

Innovative Ideas
Updated knowledge

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14. Individual responsibility and
accountability

• Each employee is aware of what is

expected from them
• Achievement of individual tasks leads to
the achievement of teams tasks

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15. Developing trust among the
members

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Benefits of Teams

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1. Achievement of a goal in more
efficient and more effective manner as
team members are committed to one
single goal

• More efficient-little time

• More effective-high productive/lack of wastes
• Committed- highly focused

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2. People like to work with others due
to social satisfaction.
Increased morale and motivation can be
expected.

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3. High level of productivity through
specialized work processes and labour
distribution

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4. Team members communicate with each
other more often. Thus, they don’t have
misconceptions and misunderstanding
among them.
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5.Social learning takes place.
People learn from each other and from their
mistakes as well.

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6. Organizational flexibility
members are open-mined and willing to go
through changes

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Team Building

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Team Building

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 Team Building
• Team building is a process of deliberately
creating and effective team

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Formation and Development of
Groups

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 Stage-01

Uncertainty

Effort to
Forming understand
their purpose
Interactions
patterns tried
out
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 Stage-02

Conflicts and
confrontations

Redefinitions of
Storming
tasks and goals

Members
withdraw

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 Stage-03

Cooperation and
collaboration

Norming Cohesiveness

Open
communication and
great interactions

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 Stage-04

Group is fully
functional
Performing
work for the
achievement of
set goals

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 Stage-05

Due to task
completion or
goal attainment
Adjourning
Marked by
positive emotions
or feeling of loss

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Formation and Development of Groups

Adjourning
Performing
Norming
Storming
Forming

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 Team Roles
• Meredith Belbin (1981) has identified key
roles within a team

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 Chairman

Expert Shaper

Completer/
Plant
finisher
Roles

Team Monitor
worker evaluator

Resource Company
Investigator Worker
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 (1)Plant
Contribution Allowable Weaknesses
• Creative • Too preoccupied to
• Imaginative communicate effectively
• Free thinking
• Generates ideas and
solves difficult problems

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 (2)Resource Investigator
Contribution Allowable Weaknesses

• Out going • Over-optimistic

• Enthusiastic • Loses interest once initial
• Communicative enthusiasm has passed
• Explores opportunities and
develops contacts

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 (3) Coordinator
Contribution Allowable Weaknesses

• Mature • Can be seen as

• Confident manipulative
• Identifies talent • Offloads own share of
• Clarifies goals work
• Delegates effectively

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 (4) Shaper
Contribution Allowable Weaknesses

• Challenging • Offends peoples feelings

• Dynamics
• Thrives on pressure
• Has the drive and courage
to over come obstacles

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 (5) Monitor Evaluator
Contribution Allowable Weaknesses
• Sober • Lacks drive and ability to
• Sees all the options and inspire others
• Can be over critical
judges accurately

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 (6) Team worker
Contribution Allowable Weaknesses
• Cooperative • Indecisive in crunch
• Perceptive and diplomatic situations.

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 (7) Implementer
Contribution Allowable Weaknesses

• Cooperative • Indecisive in crunch

• Perceptive and diplomatic situations.

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 (8) Completer Finisher
Contribution Allowable Weaknesses

• Painstaking • Inclined to worry unduly

• Conscientious • Reluctant to delegate
• Searches out errors

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 (9) Specialist
Contribution Allowable Weaknesses

• Single minded • Contributes only on a

• Self-starting narrow front
• Dedicated

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What kind of a team member are you?

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